Magic Quadrant for Network Performance Monitoring and Diagnostics

17/07/2015 MagicQuadrantforNetworkPerformanceMonitoringandDiagnostics

http://www.gartner.com/technology/reprints.do?id=129UJJW9&ct=150211&st=sb 1/13

MagicQuadrantforNetworkPerformanceMonitoringandDiagnostics10February2015ID:G00263101

Analyst(s):VivekBhalla,ColinFletcher,GarySpivak

VIEWSUMMARY

Networkprofessionalssupportanincreasingnumberoftechnologiesandservices.WithadoptionofSDNandnetworkfunctionvirtualization,troubleshootingbecomesmorecomplex.IdentifytherightNPMDtoolstodetectapplicationissues,identifyrootcausesandperformcapacityplanning.

MarketDefinition/DescriptionThisdocumentwasrevisedon23February2015.Thedocumentyouareviewingisthecorrectedversion.Formoreinformation,seetheCorrectionspageongartner.com.

Networkperformancemonitoringanddiagnostics(NPMD)enablenetworkprofessionalstounderstandtheimpactofnetworkbehavioronapplicationandinfrastructureperformance,andconversely,vianetworkinstrumentation.Otherusersandusecasesexist,especiallybecausethesetoolsprovideinsightintothequalityoftheenduserexperience.ThegoalofNPMDproductsisnotonlytomonitornetworkcomponentstofacilitateoutageanddegradationresolution,butalsotoidentifyperformanceoptimizationopportunities.Thisisconductedviadiagnostics,analyticsanddebuggingcapabilitiestocomplementadditionalmonitoringoftoday'scomplexITenvironments.Atanestimated$1.1billion,theNPMDmarketisafastgrowingsegmentofthelargernetworkmanagementspace($1.9billionin2013),andoverlapsslightlywithaspectsoftheapplicationperformancemonitoring(APM)space($2.4billionin2013).

MagicQuadrant

Figure1.MagicQuadrantforNetworkPerformanceMonitoringandDiagnostics

Source:Gartner(February2015)

VendorStrengthsandCautionsAppNetaFoundedin2011,BostonbasedAppNetafocusesonapplicationperformancemonitoring.ItacquiredsignificantintellectualpropertyandaninstalledbasefromthenowdefunctApparentNetworks.Muchof

ACRONYMKEYANDGLOSSARYTERMS

AANPM ApplicationAwareNetworkPerformanceMonitoring

APM ApplicationPerformanceMonitoring

CSP CommunicationsServiceProvider

EUE EndUserExperience

IPM InfrastructurePerformanceMonitoring

ITOA ITOperationsAnalytics

MPLS MultiprotocolLabelSwitching

NPB NetworkPacketBroker

NFM NetworkFaultManagement

NFV NetworkFunctionVirtualization

SDN SoftwareDefinedNetworking

SNMP SimpleNetworkManagementProtocol

VPN VirtualPrivateNetwork

EVIDENCE

"JDSUtoSeparateIntoTwoIndustryLeadingPublicCompanies,"JDSU,10September2014.

"NetScoutSystemstoAcquireDanaher'sCommunicationsBusiness,"13October2014.

NOTE1SPECIFICHARDWARELIFESPANCONSIDERATIONSFORNPMDSYSTEMS

WhenevaluatingandselectinganNPMDsolution,itisimportanttokeepinmindthatanypacketdatastoringhardware(whetherderivedfromtheNPMDvendororathirdparty)willbesubjectedtoheavyamountsofstrainduetonetworkinput/output(I/O)anddiskI/Oactivity.Thiswillhaveanimpactonthelifespanofthehardwareequipment.

NOTE2HONORABLEMENTIONS

Thefollowingvendorswereclosetopassingtherequirementstobeincludedinthisresearch,andcouldbeincludedinfutureversionsofthisMagicQuadrantunderappropriatemarketconditions:

Emulex(Endace)Thevendordidnotqualifyduetothelackofflowanalysisintheoffering.Emulex(Endace)buildscustomhardwareandsoftwaresolutionsthatprovidedetailedpacketrecording,andoffersassociatedmonitoringsoftwareforthoseorganizationswithrequirementsforhighperformanceandaccuracy.ExtraHopThevendordidnotqualifyforinclusionduetothelackofNetFlowcollectionintheoffering.ExtraHop'seasilydeployedappliancesanddeepvisibilityintoapplicationsandnetworktopologymakeitanexcellentjumpingoffpointforthoselookingforaneasyapproachtosolvingapplicationperformanceneeds.ExtremeNetworksThevendordidnotqualifyforinclusionduetothelackofIPFIXcollectionintheoffering.ExtremeNetworks'NetSighttoolprovidespacketandNetFlowcollectionforwiredandwirelessnetworksviaadistributedclient/serverarchitecture.Thetoolalsoincludespolicy,inventoryandaccesscontrolmanagementcomponents,whichsetsitapartfromtraditionalNPMDvendors.PaesslerThevendordidnotqualifyforinclusionduetotheinabilitytosupport10Genvironmentsatfulllinerateviaasingleinstanceofthetool.
http://www.netscout.com/company/news/press_releases_2014/Pages/1013.aspxhttp://www.gartner.com/technology/contact/bac/http://www.gartner.com/technology/about/policies/current_corrections.jsphttp://www.gartner.com/technology/contact/bac/?cm_sp=bac-_-reprint-_-bannerhttp://www.jdsu.com/News-and-Events/news-releases/Pages/JDSU-to-Separate-into-Two-Industry-Leading-Public-Companies.aspx?rcode=hb-split



theheritageofthecompanycomesfromNPMD.AppNetaisfocusedoneasytodeploy,inexpensiveSaaSbasedsolutions.ItsNPMDtechnologieshavechangedduringthepast12months,andAppNetaisnowmorefocusedonapplicationvisibility.

AppNeta'scoreNPMDfeaturescomefromitsAppViewproduct(forsyntheticapplicationavailabilitymonitoring),enhancedwithSaaSspecificmonitoringforSalesforce,ServiceNow,MicrosoftDynamicsandOffice365,GoogleDocs,NetSuiteandathenahealth.FlowViewprovidestrafficanalysisincludingbothdeeppacketinspectionandflowanalysis.TheuniquecomponentoftheofferingisPathView,whichprovidesdeeppathanalysisalongwithpatentedcapacitymeasurement.

MostofAppNeta'simprovementstodatehavebeenfocusedonapplicationmeasurement,andtheeffortsarelargelyseenintheTraceViewproduct,whichprovidesAPMformodernWebapplications.Whilethedeploymentcharacteristicsofeachsolutioncomponentvarybetweenlittle(smallphysicalorsoftwareappliances)tonofootprint,thecoreanalysisisdoneviaaSaaSdeliveredportal.AppNetadoessupportonpremisesdeploymentsforcoreNPMDfeaturesaswell.

AppNeta'sNPMDrevenueisbetween$5millionand$10millionperyear.AppNetadidnotrespondtorequestsforsupplementalinformationand/ortoreviewthedraftcontentsofthisdocument.Gartner'sanalysisforthisvendoristhereforebasedonothercrediblesources,includingpreviousvendorbriefingsandinteractions,thevendor'sownmarketingcollateral,publicinformationanddiscussionswithmorethan200enduserswhoeitherhaveevaluatedordeployedeachNPMDproduct.

Strengths

Itsfullfeaturedoffering,includingAPMandNPMDwithinlightweightSaaSdelivery,appealstothosewishingtoexperimentwithtechnologieswithoutlargecapitalinvestment.

PathView'scapabilities,includingmultipleapplianceformfactorsandhardware/softwaredeploymentoptions,appealtothosewishingtomeasuredistributednetworksandbranchoffices.

AppNetahasbenefitedfromthegrowthinSaaSuseamongenterprisesthisdifferentiatesitfromofferingsthatfocusonpacketornetworkbuyersonly.

Cautions

ManagementchangesacrossseveralexecutiveareashaveresultedinadecreasingfocusonNPMD.

AppNetaisshiftingitsproductandmarketingfocusawayfromnetworkmonitoringbuyerswhorepresentasignificant(ifslowergrowing)portionofitscurrentcustomerbase.

ThemoduleswithinAppNeta'sofferingarelinkedtogether,buttheydonotshareacommonuserinterfaceorbackenddatastore,creatingsomefragmentationandinconsistencywithintheoffering.

Automic(Orsyp)AutomicacquiredOrsypinMay2014.AutomichasU.S.headquartersinBellevue,Washington,withglobalheadquartersinAustria.Whilethecompanyisfocusedonworkloadautomation,applicationreleaseautomationandautomatedserviceorchestration,theacquisitionofOrsypprovidedthemeanstobuildadedicatedbusinessunitfocusedonNPMD.Orsyp'sNPMDtool,whileoriginallyrootedinqualityofservice(QoS)orienteddeeppacketinspectioncapabilitiesdevelopedinternally,isfocusedontheSysloadandStreamcoreproducts.Orsyp'sSysload5.80providesperformanceandendpointmonitoringcapabilities,aswellascapacityplanning.Streamcore6.2addsWANoptimizationandnetworkperformancemonitoringcapabilities.RecentfeatureinclusionsareenhancedNetFlowcollections(NetFlowv.9collectioncapabilitiesonthecentralmanagementconsole),10Gbpssupportandarenovatedserviceorientedscorecarddashboard.Streamcoreprobescanmanageupto10GbpsoftrafficforclassificationandQoS,andprobescanbestackedtomanageupto40Gbpsinmonitoringonly.Theimprovedscorecarddashboardprovidestheabilitytoconsolidatelargenumbersofsitesanddozensofapplicationswithdrilldowncapabilitiesthroughsite,application,flowandpackets.

Automic(Orsyp)NPMDrevenueisbetween$11millionand$20millionperyear.

Strengths

Complementarytechnologieshavebeenconsolidatedtoprovideawellroundedoverallsolution,includingtheabilitynotonlytomonitor,butalsotodepicttheQoSandapplicationdelivery.

Thevisuallycompellinguserinterfacecapturestypicaloperatorworkflowswell,includingtroubleshootingandoptimizationusecases,anddemonstratesaninnovativeapproachtopresentmultipledimensionsofstatuseasily.

AspartofAutomic,theNPMDsolutionisnowpartofalargercompany(combinedrevenueisroughlytriplethatofOrsypalone)withgreaterresources,andwhichboastsasolidnetworkofpartners(35channelpartnersoutsideoftheAmericas).

Cautions

TheformerOrsypsolutionsarenowpartofalargerorganizationthathasitsprimaryfocusonothertechnologies,makingNPMDanevensmallerfocuswithinAutomicthanitwasunderOrsyp.

WhileAutomic(Orsyp)conductsbusinessglobally,ithasnotyetbroadlyexpandeditsNPMDinstalledbaseoutsideofEMEA.

ResourcesdevotedtoNPMDarelimitedforthismidsizeorganization.

CATechnologiesCA'sextensivehistoryandproductsetforNPMDwasbuiltovermanyyearsofacquisitionsandorganicdevelopment.Foundedin1976andbasedinIslandia,NewYork,CA'sR&Dcentersspanmultiplelocations,butarecentralizedinFortCollins,Colorado,forcoreNPMDfunctions.CAhasthelargestfocusedrevenuewithintheIToperationsmanagement(ITOM)area,includinganextensiveproductportfolio.CAhasbeenundergoingrapidchange,includingshiftsinstrategyaroundlongtermplans.

CA'sofferingsforthisMagicQuadrantarebasedontheCAPerformanceManagementsolution,andcompletedwithotherofferingsincludingCANetworkFlowAnalysis,CAUnifiedCommunicationsMonitor,andCAApplicationDeliveryAnalysis(ADA),whichisfocusedonpacketlevelinspection.Ifadditionaldepthisneeded,CAhasareferralrelationshipandintegrationwithNetworkInstruments'ObserverGigaStorproductforpacketstorageandanalysis.CAhasotherproductsforphysicalandvirtualsystemsandoperatingsystemmonitoring.DatafromtheCAcomponentsisrolledintoCAPerformanceManagement,

Paessler'sPRTGtoolprovidesagentlessservermonitoring,networkfaultmonitoring,flowmonitoringandpacketsniffertechnologytodetermineapplicationusage.Thesolutionisaggressivelypricedandisavailableviaatrybeforeyoubuygotomarketstrategy.SidebandNetworksThevendordidnotqualifyforinclusionduetoalackofflowanalysisandsufficientcustomers.Thecompanyisanewstartuphavingbeenfoundedin2012.SidebandNetworksraised$6millioninSeriesAfundinginFebruary2014.Thetoolingestspacket,SNMPandlogdata,whichissenttoananalyticsenginethatproducesatopologicalandtrafficflowmodelandoverlaysapplicationusagepatterns.Sidebandisaddingsupportforcommonflowformatsin1Q15.SolarWindsThevendordidnotqualifyforinclusionduetotheinabilitytosupport10Genvironmentsatfulllinerateviaasingleinstanceofthetool.SolarWindsNetworkPerformanceMonitorbringspacketinspectionandanalysiscapabilitiesviaadistributedsoftwarebaseddeploymentmodel.Theproductalsosupportsupto300,000flowspersecond,andpresentsacosteffectiveandpotentiallymarketdisruptingtechnology.SplunkThevendordidnotqualifyforinclusionduetotheinabilitytosupport10Genvironmentsatfulllinerateviaasingleinstance.SplunkAppforStreamtakesthecompany'sabilitytoparseandanalyzelogandmetricdataandappliesthesametechniquetowiredata(packetandflowrecords).ThisdistributedsoftwarebasedsolutioncanbedeployedviaSaaSoronpremises,andofferstheabilitytocombinemachinelogdatawithinsightderivedfromthenetworkdomaininaconsolidatedfashiontohighlightmeaningfulinsightinaconsumablemanner.

EVALUATIONCRITERIADEFINITIONS

AbilitytoExecuteProduct/Service:Coregoodsandservicesofferedbythevendorforthedefinedmarket.Thisincludescurrentproduct/servicecapabilities,quality,featuresets,skillsandsoon,whetherofferednativelyorthroughOEMagreements/partnershipsasdefinedinthemarketdefinitionanddetailedinthesubcriteria.

OverallViability:Viabilityincludesanassessmentoftheoverallorganization'sfinancialhealth,thefinancialandpracticalsuccessofthebusinessunit,andthelikelihoodthattheindividualbusinessunitwillcontinueinvestingintheproduct,willcontinueofferingtheproductandwilladvancethestateoftheartwithintheorganization'sportfolioofproducts.

SalesExecution/Pricing:Thevendor'scapabilitiesinallpresalesactivitiesandthestructurethatsupportsthem.Thisincludesdealmanagement,pricingandnegotiation,presalessupport,andtheoveralleffectivenessofthesaleschannel.

MarketResponsiveness/Record:Abilitytorespond,changedirection,beflexibleandachievecompetitivesuccessasopportunitiesdevelop,competitorsact,customerneedsevolveandmarketdynamicschange.Thiscriterionalsoconsidersthevendor'shistoryofresponsiveness.

MarketingExecution:Theclarity,quality,creativityandefficacyofprogramsdesignedtodelivertheorganization'smessagetoinfluencethemarket,promotethebrandandbusiness,increaseawarenessoftheproducts,andestablishapositiveidentificationwiththeproduct/brandandorganizationinthemindsofbuyers.This"mindshare"canbedrivenbyacombinationofpublicity,promotionalinitiatives,thoughtleadership,wordofmouthandsalesactivities.

CustomerExperience:Relationships,productsandservices/programsthatenableclientstobesuccessfulwiththeproductsevaluated.Specifically,thisincludesthewayscustomersreceivetechnicalsupportoraccountsupport.Thiscanalsoincludeancillarytools,customersupportprograms(andthequalitythereof),availabilityofusergroups,servicelevelagreementsandsoon.

Operations:Theabilityoftheorganizationtomeetitsgoalsandcommitments.Factorsincludethequalityoftheorganizationalstructure,includingskills,experiences,programs,systemsandothervehiclesthatenabletheorganizationtooperateeffectivelyandefficientlyonanongoingbasis.

CompletenessofVisionMarketUnderstanding:Abilityofthevendortounderstandbuyers'wantsandneedsandtotranslatethoseintoproductsandservices.Vendorsthatshowthehighestdegreeofvisionlistentoandunderstandbuyers'wantsandneeds,andcanshapeorenhancethosewiththeiraddedvision.

MarketingStrategy:Aclear,differentiatedsetofmessagesconsistentlycommunicatedthroughouttheorganizationandexternalizedthroughthewebsite,



whichprovidesasingleuserinterfaceandreportingsystemacrossthecomponents.Whendepthisneeded,therearedrilldownsintothespecificproducts.

CA'sNPMDrevenueisbetween$151millionand$300millionperyear.

Strengths

CA'sbroadportfolioincludesmanyfunctionalareas,withastrongpartnerandinternalservicecapabilitytoimplementandmaintainthesolutions.

CAchangeditsdevelopmentorganizationduringthepasttwoyearsinordertobecomemoreagiletoincreasereleasevelocity,providingpointreleaseswithfixesandnewfunctionalityeverythreetofourmonths.

CA'sfinancialviability,andthefactthatthecompanyispublic,showsthereislimitedrisktobusinessstabilityinvolvedindoingbusinesswiththecompany.Newleadershipwithaproventrackrecordofinnovationisadeparturefrompreviousleadership.

Cautions

ComplexityandsizeoftheCAproductportfoliocontinuestobeanissue.

ScalabilityofpacketanalysisandmanagementoftheADAprobesarecommonusercomplaintstheproductdoesn'thavethesamescaleissueswhendealingwithSNMPorflowdata.

Theproductiscurrentlydesignedandusedbycustomersprimarilyforreportinganddashboardpurposesversusguideddiagnostictroubleshooting.

CiscoCisco'slargehardwareinstalledbaseacrossnetworkenvironmentsgivesitalargeaddressablesetofcustomersacrossverticals.Withextensivesoftware,CiscoprovideswhatcustomersneedtomanageaCiscocentricenvironment.Foundedin1984,withheadquartersinSanFrancisco,California,Ciscoisfocusedonmovingfromanetworkhardwarecentriccompanytoincludeunifiedcommunications,serverhardware(UnifiedComputingSystem[UCS]),managementsoftwareandextensiveSaaScapabilitiesforcollaboration.

Cisco'sofferingsincludeCiscoPrimeInfrastructure(PI)forSNMPandflowmonitoring,configurationmanagement,andprovisioningCiscohardwaredevices.CiscoPrimeNetworkAnalysisModule(NAM)isanappliancebasedsolution(physicalserver,physicalmodulewithinadevice,virtualmachine)forpacketanalysis.ThedatacanbeanalyzedviaPI,andtheNAMdevicescanbemanagedcentrally.CiscoPrimeCollaboration(PC)providesmonitoring,configurationmanagementandprovisioningofCisco'sunifiedcommunicationssolutions.Ciscoprovidesworkflowsfortroubleshooting,andfocusesonintegrationwithCiscotechnologiesalongwithidentityandaccessmanagement.

Cisco'sNPMDrevenueisbetween$51millionand$150millionperyear.

Strengths

Ciscoisinauniquepositiontosupportitspervasivenetworkinginstalledbase.ItsNPMDsolutiongoesverydeepwithinCiscotechnologiesandhasindustryleadingsupportforDay1releasesofCiscohardwareandsoftwarewithinthemanagementtechnologies.

FlowgenerationbyCiscodevices(suchasNextGenerationNetworkBasedApplicationRecognition[NBAR2]includedinApplicationandVisibilityControl[AVC]2.0)areamongthebestandmostusefulimplementationsintheindustry,supportingrecognitionandbasicperformancemonitoringofthousandsofapplicationtypes.ThisissupportedinboththedevicesandtheNPMDtools,whichleverageNBAR2.

TheuniformUIacrossthePrimeproductsmakesnavigationconsistentacrossmodulesandimplementations.

Cautions

CentralpacketanalysisislimitedinCiscosolutions,sincedataissummarizedofftheNAMdevices.Thispreventsthecapabilityforhistorical,distributedordeeppacketanalysisafterpacketshavebeenprocessed.ThelimitedcapabilityinthisspaceisdoneviaadateduserinterfaceoffaspecificNAMinstance.

CiscoPrimeproductsetsareoftenincludedindeals,andusedforpointsolutionmanagementunfortunately,thesupportfornonCiscodevicesisminimaltoday,requiringbuyerstopurchaseothermanagementtoolsforavailabilityandperformancemonitoring,includingNPMD.

Analyticscapabilitiesarelimitedmostoftheproductisbasedonreportingandpresentinglargereportsofmetricdata.

CorvilCorvil'sfocushashistoricallybeenontheneedforshorttimescalenetworkmonitoring,suchasinthehighfrequencytradingmarket.Foundedin2000,CorvilisprivatelyheldandheadquarteredinDublin,Ireland.ItrecentlyrefocusedonimprovingitsstreaminganalyticsplatformforIToperations,whichbroughtsomeinitialactivityfromcustomersoutsideofthefinancialmarketsforthefirsttime.Thecompanyandproducttransitionbeganinthesummerof2014,withthereleaseoftheCorvilstreaminganalyticsplatform,calledGiga(akaCorvilNet8.2),inwhatisplannedtobea12to18monthtransition.Thecompanyisalsofocusedongotomarketexpansionviatheindirectsaleschanneltoincludetwotierdistribution,systemintegratorsandserviceproviders(forexample,DimensionData,BT,CenturyLink,IBMandCSC).Theplatformincludesseveralnewcapabilities,includingautodiscoveryofdatasessionsonthenetwork,pluginstoanalyzeapplicationsandprotocols,supportforbigdataplatformsandtheabilitytopublishanalyticstreamstobigdataandbusinessintelligence(BI)systems.However,Corvilstilllacks40Gsupport.

Corvil'sNPMDrevenueisbetween$21millionand$50millionperyear.

Strengths

Theofferingcanmonitorlargeamountsofdataatrapidspeeds.ThiswillappealtocompaniesbeyondCorvil'shighspeedtradinginstalledbase,asconceptssuchastheInternetofThings(IoT)areadoptedintothemainstream.

advertising,customerprogramsandpositioningstatements.

SalesStrategy:Thestrategyforsellingproductsthatusestheappropriatenetworkofdirectandindirectsales,marketing,service,andcommunicationaffiliatesthatextendthescopeanddepthofmarketreach,skills,expertise,technologies,servicesandthecustomerbase.

Offering(Product)Strategy:Thevendor'sapproachtoproductdevelopmentanddeliverythatemphasizesdifferentiation,functionality,methodologyandfeaturesetsastheymaptocurrentandfuturerequirements.

BusinessModel:Thesoundnessandlogicofthevendor'sunderlyingbusinessproposition.

Vertical/IndustryStrategy:Thevendor'sstrategytodirectresources,skillsandofferingstomeetthespecificneedsofindividualmarketsegments,includingverticalmarkets.

Innovation:Direct,related,complementaryandsynergisticlayoutsofresources,expertiseorcapitalforinvestment,consolidation,defensiveorpreemptivepurposes.

GeographicStrategy:Thevendor'sstrategytodirectresources,skillsandofferingstomeetthespecificneedsofgeographiesoutsidethe"home"ornativegeography,eitherdirectlyorthroughpartners,channelsandsubsidiariesasappropriateforthatgeographyandmarket.



Corvil'sNPMDsolutionexcelsintermsofmultisegmentanalysisandaccuracyofpacketanalysis.

IncreasedcapabilitiesonanalyticsandintegrationwithBIsystemsareadifferentiatoranduniquesellingpoint.

Cautions

Theuserinterfaceisgearedtothehighlytechnicalnetworkengineersupportinghighspeeddataenvironments,limitingthespeedofadoptionandappealtothoselesstechnicallyproficient.

Therearefew"greenfield"opportunitiesinthecompany'sfinancialverticalcore.Thiswillinvariablyinhibitgrowth.

Thecompanyisstillrelativelysmall,buthasfairlylargetypicaldealsizes,makingitsomewhatdependentonlargedealsasitmovestoexpandtoabroaderaudience.

FlukeNetworksFlukeNetworksemergedfromFlukeCorp.'snetworktestingequipmentfordiagnosticscapabilityin2000.FlukeCorp.andFlukeNetworksarewhollyownedsubsidiariesoftheDanaherCorp.since1998,butthiswillchangegivenDanaher'sOctober2014announcementoftheproposedsaleofitscommunicationsbusiness(includingFlukeNetworks)toNetScoutSystems,scheduledtoconcludein1H15.ThefirstFlukeNetworksproductwastheOptiViewNetFlowTracker,anetworktroubleshootingtool.FlukeNetworks'offeringshaveexpandedbeyondthisinitialfocus,upsellingnewcapabilitiestoitslargefootprintofexistingOptiViewusers.Acquisitions,suchasVisualNetworksin2006andClearSightNetworksin2009,expandeditsNPMDportfolio,formingitscoresolution,VisualTruView9.5,whichfeaturesdistributedvoiceoverIP(VoIP)andvideomonitoringsupport,andadvancedpathanalysis.TruViewisdesignedtoservetheneedsoflargeenterprisesandcarriergradeserviceproviders.NetworkTimeMachine9.1(ascaleoutleveragingTruView)andOptiViewXG12.1(ahandheldapplicationandnetworkdiagnostictool)completetheNPMDportfolio.TruView'sbroaddatasourcesupportincludespacketanalysis,flowanalysisandSNMPpolling.Applications,suchasMicrosoftLyncandCitrixenvironments,arealsosupported.TruViewappliancesaresizedbasedonnetworkstorageandprocessingrequirements.OptiViewXGprovidesendpointandadditionaldatatoTruViewtoenablecentralizedtroubleshootinganalysis.In2014,FlukeNetworkslaunchedthebetaversionofTruViewLive,aSaaSbaseddeliverysolutionwithmonthlyandyearlysubscriptionoptions.

FlukeNetworks'NPMDrevenueisbetween$51millionand$100millionperyear.

Strengths

Strongcontextualdrilldowncapabilitieshelpsimplifydiagnosticandtroubleshootingworkflows.

Flukehasawelldefinedglobalsalesorganizationdemonstratingsuccessviadirectsales(intheU.S.)andchannelpartners(inEMEAandAsia/Pacific).

TruViewisasinglemodularappliancebasedproductofferingthatallowsthecustomertorepurposeanduseeachapplianceformultipletypesofdataacquisition.

Cautions

FlukeNetworks'NPMDstrategicroadmapremainsunclearinlightoftheimpendingmergerofDanaher'scommunicationsbusinesswithNetScout.

QuestionssurroundtheextenttowhichDanaherhasachievedtechnologysharingamongtheacquiredcompaniesthatformitscommunicationsbusiness(VSSMonitoring,ArborNetworks,TektronixandFlukeNetworks),translatingtorisksofresourceinefficienciesandcapabilityoverlap.

Whilethevendorcontinuestoinnovate,itsabilitytodemonstrateproductenhancementsandoverallcapabilitieshasregressed.

GenieNetworksFoundedin2000,GenieNetworkstargetsitssolutionsforthecommunicationsserviceprovider(CSP)industry.BasedinTaiwan,thecompanylookstoprovidescalableyetcompetitivelypricedsolutions.

BuildingfromacompetencyintraditionalSNMPbasednetworkfaultandperformancemonitoringcapabilities,GenieNetworksalsoincorporatesdeeppacketinspectionandflowanalysisintoitscurrentoffering,GenieATM6.3.1.ThelatestfeaturesincludesupportforMPLSVPNnetworksandextendedtrafficanalysisreports.

ReportingtemplatesforseveralCSPorientedusecasesarepackagedwiththedefaultproduct,andthesewereaugmentedinthepastyeartoincludegreaterforensicandBGProutinganalysis.TheproducthasalsobeendevelopedtoappealtosecuritybuyingcenterswiththeinclusionofspoofedIPdetectionandotheranomalymitigationfeatures.

GenieNetworks'NPMDrevenueisbetween$11millionand$20millionperyear.

Strengths

PrebuiltreportingtemplatessupportkeyCSPcustomersupportandoperationsusecasesoutofthebox.

Attractivepricingandcarriergradescalabilityshouldcontinuetostimulateenterprisecustomerinterest.

Anappliancebasedproductformfactorsimplifiesimplementation,particularlyinhighlydistributedenvironments.

Cautions

CommittedCSPandAsia/Pacificprioritizationcompromisesadoptionbeyondtheseverticalandgeographicalfocalpoints,althoughtheEMEAclientbasehasalmostdoubledinthepast12months.

Theproduct'suserinterface,whiledemonstratingsomenewfeatures,remainsperfunctorycomparedtothemostsophisticatedexamplesinthemarketspace.

Analyticscapabilitiesarebasic,centeredonautomatedbaseliningtosupportanomalydetectionandonsecurityfocusedusecases.

HP



Oneofthefirstvendorstoofferenterprisenetworkmonitoringtools,HPhasalonghistoryofinvestmentinthismarket,andasubstantialportfolioandcustomerbase,particularlyinnetworkfaultmanagement.EvenasHPcontinuestomaintainastrongmarketposition,itscustomerscontinuetoexpressconcerntoGartnerregardingHP'sfocus,strategyandexecution.HP'srecentlyannouncedsplitwilllikelyresultinlittletonodirectimpactonNPMDstrategyandexecution.HP'sNPMDproductpackagingandpricinghasbeenradicallysimplifiedoverthepastyear.AkeycomponentofHP'sBusinessServiceManagement(BSM)offering,theNPMDsolutionisjoinedbyAPM,eventcorrelationandanalysis,andotherHPtechnologiestosupportavailabilityandperformancemonitoring.HP'sNPMDsolutioniscomposedoftheNetworkNodeManageri(NNMi)v.10.0,availableinCommunity,PremiumandUltimateeditions,witheacheditiondifferentiatedbythenumberoftypesofincludedSmartPlugins,aswellasHPRealUserMonitor(RUM)v.9.24(alsoavailableinPremiumandUltimateeditions)fordeeppacketinspection.

HP'sNPMDrevenueisbetween$151millionand$300millionperyear.

Strengths

HP'svisionfortheincreasingroleofIToperationsanalytics(ITOA)technologiesinNPMDisstrong.

Datainterchange,modelingandprocesslevelintegrationwithotherHPsolutionsisrobust.

Thevendoroffersabroadportfolioofcomplementaryavailabilityandperformancemonitoringproducts.

Cautions

Usabilityishinderedbymultiple,variedanddateduserinterfacesacrosstheNPMDsolution.

Customersreportdifficultyinimplementationandmanagementofthecomplexsolution.

ImplementationandintegrationofITOAcapabilitiesisnotpervasive,bothwithinNPMDsolutioncomponentsandacrosstheHPBSMportfolio.

InfoVistaInfoVista'shistoryasacarriergradeandlargeenterprisefocusedNPMDproviderbeganin1995,basedinLesUlis,France,withaheavyphysicalpresenceinFrance.OfferingsspanNPMD,wirelessnetworkdesignandplanning,mobilenetworkoptimization,andconfigurationassurance.ProductofferingsfocusedonNPMDincludeVistaInsightforNetworks(whichincludestheVista360UI)forvisualizationacrossthecomponentsinthesolution.Thosecomponentsare5ViewServiceDataManager(fordataaggregationandanalysisoftherawmetricdata,beforefeedinguptoVistaInsightforNetworks)5ViewNetflow(appliancesthatprovideflowcollection,supportingNetFlow,sFlow,JFlowandInternetProtocolFlowInformationExport[IPFIX]datasources)5ViewApplications(appliancesthatprovidedeeppacketinspectioncapabilities)andthefinalmodule,5ViewMediation(forcollectionofdatafromappliancesdoingpacketandflowanalysisforreportingpurposes).InfoVistaisactivewithincarrierspecificmarketingactivities,andcontributestostandardsbodiesforcarrierservices,suchascarrierEthernetfocusedMetroEthernetForum(MEF),inadditiontoTeleManagementForum(TMF)andnextgenerationmobilenetwork(NGMN).ItfocusesontheserviceassurancecomponentoftheTMFframework,andintegrationwithoperationssupportsystem(OSS)architectures.

InfoVista'sNPMDrevenueisbetween$51millionand$150millionperyear.

Strengths

InfoVistaremainsfocusedonsolutionscalability,meetingtheneedsofsomeofthelargestcarrierandlargeenterprisenetworks.

InfoVistadoescarrierfocuswell,expandingofferingsspecifictothosebuyers,andincreasingsupportandcapabilityoftheproducts.

FlexibilityoftheInfoVistasolutionallowsittomeetsophisticatedusecases,whichmanyothervendorscannotmeet.

Cautions

ComplexitywithintheInfoVistaproductlinemayresultinlongleadtimesinimplementation,difficultywithproductusability,andtypicallyhighlevelsofrequiredconsultingoftendrivenbytheneedtomeetcustomerspecificusecases.

Growthhasbeenslow,sincemostcustomersarecarriersandlargeenterprises,althoughInfoVistahasbeenintroducingnewofferingstocomplementexistingproductlines.

InfoVistahasaheavyrelianceoncustomersinEMEA,whichmakeup60%ofitsinstalledbase.

JDSU(NetworkInstruments)In2014,wehavewitnessedthecompletionofJDSU'sacquisitionofNetworkInstruments,itssubsequentintegrationintoJDSU'sNetworkandServiceEnablementbusinesssegment,therecentreleaseofupdatestoitsNPMDoffering,andannouncedplanstoseparateJDSUintotwoentitiesin2015.Whilethisactioncouldprovideadditionalefficienciesandfocusinthefuture,theprecedingbusinessintegrationandsalesenablementeffortsareonlynowbeginningtobearfruitandwillhavetoshiftoncemoreinresponsetothecomingchanges.TheNetworkInstrumentsunithasfollowedawellestablished,verticallyintegratedtechnologydevelopmentstrategy,designingandmanufacturingmostofitsproductcomponentsandsoftware.AnOEMrelationshipwithCATechnologies,whichhadNetworkInstrumentsprovidingitsGigaStorproductstoCAcustomers,devolvedintoareferralrelationship,butnomeaningfulchallengeshavebeenvoicedbyGartnerclientsasaresultofthis.TwokeypartsoftheNPMDsolutionhavenewproductnames(ObserverApexandObserverManagementServer)andanew,modernUIthatisasignificantimprovement.NetworkInstruments'currentNPMDsolutionsetisnowpartoftheObserverPerformanceManagementPlatform17,andincludesObserverApex,ObserverAnalyzer,ObserverManagementServer,ObserverGigaStor,ObserverProbesandObserverInfrastructure(v.4.2).

JDSU's(NetworkInstruments)NPMDrevenueisbetween$51millionand$150millionperyear.

Strengths

Dataandprocesslevelintegrationworkflowsarewellthoughtoutacrossthesolution'scomponentproducts.

NetworkInstruments'recentadditionofanetworkpacketbrokerproduct(ObserverMatrix)toitsofferingsmayappealtosmallscaleenterpriseslookingforNPMDandNPBcapabilitiesfromthesame



vendor.

Packetcaptureandinspectioncapability(viaGigaStor)iswellregardedbyclients.

Cautions

Whilesignificantbusinessintegrationactivitieshavenot,todate,hadaperceptibleimpactonsupportordevelopmentproductivity,thisprocessisongoingandnowpartofalargerbusinessseparationactionthatcouldresultinchallengesinthenearfuture.

TheNPMDsolutionrequiresmultiplecomponentswithdifferinguserinterfacesthatarenotconsistentacrossproducts.

Thesolutionisfocusedonphysicalappliances,withlimitedoptionsbeyondproprietaryhardware.

NetScoutSystemsFoundedin1984andheadquarteredinWestford,Massachusetts,NetScoutSystemsfocusesalmostexclusivelyonprovidingnetworkperformancemonitoringsolutionstocustomersinenterprise,serviceproviderandpublicsectormarkets.ThankstoNPMDmarketgrowth,lengthymarkettenureandacquisitionexecution,NetScoutmaintainsasizablemarketshare.NetScoutisnostrangertochasinggrowthandreactivelyextendingitscapabilitiesviaacquisition(acquisitionsincludeNetworkGeneral,Simena,FoxReplay,PsytechnicsandAccantoSystems),ofparticularinterestisitsrecentannouncementofitsintentiontoacquireDanaherCorp.'ssizeablecommunicationsbusiness(whichincludesNPMDcompetitorFlukeNetworks)inexchangefor$2.6billionofNetScoutstock.Uponcompletion,theacquisitionwillincreaseNetScout'sNPMDmarketshare,butattheexpenseofsignificant,potentiallylengthyportfoliorationalizationeffortsduetosubstantialtechnologyoverlap,complexityandthesizeoftheoverallacquisition.Theseeffortswilljoinongoingand,todate,successfulconsolidationofacquiredadjacentanddevelopedcapabilitiesintoNetScout'snGeniusONEv.5.3NPMDsolution.TheproductscomprisingtheNPMDsolutionincludenGeniusONE,thenGeniusServiceAssuranceSolution(composedofnGeniusPerformanceManager,nGeniusServiceDeliveryManager,nGeniusEnterpriseIntelligence,nGeniusForensicIntelligence,nGeniusTradingIntelligence,nGeniusVoice/VideoManagerandtheSnifferAnalysissuite),andnGeniusIntelligentDataSources(includingbothhardwareInfiniStreamAppliancesandVirtualProbesfordatacollection).

NetScout'sNPMDrevenueisbetween$301millionand$500millionperyear.NetScoutdidnotrespondtorequestsforsupplementalinformationand/ortoengageinGartner'sstandardprocedurestoaddressthecontentsofthisdocument.Gartner'sanalysisforthisvendoristhereforebasedonothercrediblesources,includingpreviousvendorbriefingsandinteractions,thevendor'sownmarketingcollateral,publicinformationanddiscussionswithenduserswhoeitherhaveevaluatedordeployedeachNPMDproduct.NetScouthassuedGartneroverthecontentofthe2014NPMDMagicQuadrant,andthatlawsuitispending.Inaddition,asnotedabove,NetScouthasrefusedGartner'sinvitationtoengageinGartner'sstandardprocedurestoaddressthecontentofthisMagicQuadrant.

Strengths

NetScouthasalargeandloyalcustomerbase.

Oncethirdpartymarketinnovatorshaveprovenmarketdemand,NetScouthassuccessfullyacquiredandintegratedsuchcomplementarytechnologies.

NetScout'spatentedAdaptiveSessionIntelligencetechnologyprovidestechnicaldifferentiationinsupportofgrowingscalabilityrequirements.

Cautions

NetScout'splanned,largeacquisitionofsignificantlyoverlappingtechnologiesmayresultinroadmapdelays,changesinmarketandproductstrategy,andleadershipchurnthatimpactscustomervalueinthenearandlongterm,asevidencedbyotheracquisitions.

NetScout'sabilitytoderiveanduseapplicationcontextfromnetworkdatashouldnotbeconfusedwithfullAPMcapabilities.

Thehardwaredependentsolutionispricedatapremium,withlimitedupgradepaths.

NiksunFoundedin1997,headquarteredinPrinceton,NewJersey,Niksunoffersbothnetworkperformanceandsecurityproducts.ProductsexistunderthebroadumbrellaoftherecentlyannouncedAlpine4.5,whichisdesignedspecificallyforlargescalenetworkmonitoring.Whileofferingappliancesandarchitecturestosuitnetworkinfrastructuresofallsizes,thevendor'sNetVCRAlpineappliancesupportshighfidelitydatacaptureandanalyticsatspeedsexceeding100Gbps.OtherproductsincludeVirtualNetVCR(NetVCRforvirtualenvironments),NetTradeWatch(whichoffersvisibilityintothetradingnetworkenvironment),NetVoiceAlpine(forVoIPoversightandadministration),IntelliNetVCR(portableNetVCRforfieldprofessionals),FlowAggregatorAlpine(aflowtrafficcollector)andNetBlackBoxPro(ascaleddownversionoftheappliancethatisdesignedforhighperformancedatacaptureandsimpleanalytics).

Niksunhasprimarilyfocusedonglobalserviceprovidersandotherhighlynetworkdependentindustries,includinglargefinancialinstitutionsanddefenseandintelligencecommunities.Thevendor'scurrentNPMDsolutionconsistsoftheNetVCRfamilyofproducts(forlineratepacketcaptureandanalytics).

Niksun'sNPMDrevenueisbetween$21millionand$50millionperyear.Niksundidnotrespondtorequestsforsupplementalinformationand/ortoreviewthedraftcontentsofthisdocument.Gartner'sanalysisforthisvendoristhereforebasedonothercrediblesources,includingpreviousvendorbriefingsandinteractions,thevendor'sownmarketingcollateral,publicinformationanddiscussionswithmorethan200enduserswhoeitherhaveevaluatedordeployedeachNPMDproduct.

Strengths

Packetcaptureinexcessof100GandbroadanalysissupportinrecentreleasesallowNiksuntomaintainaleadingpositionathighspeeds.

NiksunprovidesinterfacestoabroadarrayoflargeITvendorsincludingMicrosoft,Cisco,IBMTivoli,HPArcSight,JuniperNetworks,Gigamon,VMwareandIntel(McAfee),providingcustomerswithflexibilitywhenusingcomplementarysolutions.

Thevendorhasalonghistoryandremainsaninnovatoratthehighendofthemarketbyintroducingnewfeaturesbeforecompetitors.



Cautions

NiksunisnotpositionedasapureplayNPMDvendordespiteinnovationinthespace.Itsmarketingcollateralleadsfirstwithsecuritysolutions,thenwithitsNPMDsolutions.

Marketpresenceandmessagingarelimited,inhibitinggrowthpotential.

Niksun'sfocusonthepremiumhighendinhibitsitsabilitytoaggressivelyexpanditsinstalledbase.

RiverbedRiverbed,foundedin2002andheadquarteredinSanFrancisco,California,focusesonapplicationdelivery,accelerationandperformancemonitoring.Duringthepastfiveyears,Riverbedhasassembledabroadsetofperformancemonitoringcapabilitiesprimarilythroughacquisition.Theacquiredtechnologies(fromMazuNetworks,CaceTechnologiesandOpnetTechnologies,nowallbrandedasSteelCentralproducts)haveseenrecentbrandandproductnameupdatestobetterindicatesupportofbothNPMDandAPM,aswellasrelationshipstoeachother.Furtherintegrationandconsolidationremainsincrementalandfocusedlargelyonthedatainterchangeandanalysisdimensions,asthesolutionstillcomprisesnineindividualcoreproductsofvaryingdeliverymethodshowever,thesolutioncontinuestoprovidemorethancompetitivetechnicaldepthandbreadth.TheRiverbedNPMDsolutionincludesSteelCentralDashboards(previouslyRPMDashboards)v.2.3,SteelCentralNetProfiler(previouslyCascadeProfiler)v.10.7,SteelCentralNetShark(previouslyCascadeShark)v.10.7,SteelCentralPacketAnalyzer(previouslyCascadePilot)v.10.7,SteelCentralAppResponsev.9.5,SteelCentralTransactionAnalyzer(previouslyOpnetAppTransactionXpert)v.17.0,SteelCentralNetSensor(previouslyOpnetAppSensorXpert)v.2.0,SteelCentralWebAnalyzer(previouslyOpnetAppResponseXpertBrowserMetrix)v.2.2,andSteelCentralUCExpert(previouslyOpnetUnifiedCommunicationXpert)v.5.0.

Riverbed'sNPMDrevenueisbetween$151millionand$300millionperyear.ThependingacquisitionofRiverbedbyThomaBravoandTeachers'PrivateCapitalwasnotfactoredintothisMagicQuadrantevaluation,asitoccurredaftertheassessmentcutoff.

Strengths

Riverbed'stechnicalbreadthanddepthisoftencitedasakeypositivedifferentiatorincompetitiveevaluations.

Afocusonapplicationdeliveryqualityacrossallsolutioncomponentsisevidentanduseful,particularlyforthoseinvestedinotherRiverbedofferings.

MultipleITOAcapabilitiesareutilizedacrosssolutioncomponents.

Cautions

Riverbed'sNPMDsolutionisavisiblycomplicatedcombinationofseveraluniqueandcomplexhardwareandsoftwaretechnologies.

Continuedactivistinvestorinvolvementnegativelyimpactscorporatestabilityandabilitytoexecute.

Productlineandnamingchangescontinuetocreateconfusion.

SevOneFoundedin2005andheadquarteredinWilmington,Delaware,byaserialentrepreneurandatechnologist,SevOnehasmaintainedrapidgrowthtodate.SevOne'sNPMDsolutionconsistsoftheSevOnePerformanceApplianceSolution(SevOnePAS)andPerformanceLogAppliance(PLA).The$150millionventurecapitalfundingfromBainCapitalinJanuary2013remainsthelargestinthehistoryoftheNPMDmarket.TheSevOnePAShasgainedareputationinthemarketforitsscalabilityandflexibledistributedarchitecture.MonitoringofCitrixinfrastructurethroughtheingestionofAppFlowrecordsisanothernotablecapability,althoughMicrosoftLyncsupportislimited.

InApril2014,SevOneacquiredRapidEngines,aproviderofloganalyticssolutions.SevOnerecognizedtheopportunitythatsuchtechnologypresentedtonetworkdomainspecialists,and,inJune2014,broughttomarketitsPLAproductthatenabledasingleclickmetrictologcorrelationview.OtherfeatureimprovementsincludeenhancedWLANtrafficanalysisreporting,whichprovidessoundlogicalrepresentationthroughanintuitiveUI.

SevOne'sNPMDrevenueisbetween$51millionand$150millionperyear.

Strengths

IntegrationofPLAhasbeenrapidlyexecutedupon,successfullyaddingvaluetotheportfolio.

Thepatenteddistributedpeertopeerarchitectureishighlyscalableandfacilitatesabuyasyougrowdeploymentapproach.

Arapidflowanalysisengineenablesthehighestreportedflowsandpollinginstancesonasingleappliance.

Cautions

Rapidlyexpandingreselleragreementswilldilutefocusofresourcesdedicatedtosupportingeachchannelpartner,which,inturn,mayaffecttheenduserstheyserve.SevOnehasdemonstratedanevolvedchannelstrategyinanticipationofthisimpact.

Whilesupportforsoftwaredefinednetworking(SDN)isastrategicgoal,nocurrentcapabilitiesexisttosupporttheSDNcontrollerorSDNenvironments.

DepthintopacketdataiscomparativelylimitedduetothiscomponentbeinganOEMofferingofthirdpartytechnologyandbasedonflowanalysis.

VendorsAddedandDroppedWereviewandadjustourinclusioncriteriaforMagicQuadrantsandMarketScopesasmarketschange.Asaresultoftheseadjustments,themixofvendorsinanyMagicQuadrantorMarketScopemaychangeovertime.Avendor'sappearanceinaMagicQuadrantorMarketScopeoneyearandnotthenextdoesnotnecessarilyindicatethatwehavechangedouropinionofthatvendor.Itmaybeareflectionofachangeinthemarketand,therefore,changedevaluationcriteria,orofachangeoffocusbythatvendor.

Added



CiscoInclusioncriteriaconcerningflowbasedtechnologysupporthavechangedthisyear,whichnowqualifiesCiscoforthisMagicQuadrant.

DroppedLancopeThisvendorhasreduceditsfocusonIToperationsandisincreasinglyalignedmorecloselywithsecurityorientedusecasesandscenarios.

PaesslerThisvendordoesnotmeetthescalabilitycriterionofasingleinstanceofthetoolsupporting10Genvironmentsatfulllinerate.

PleaseNote:WhileIxia'sSpykeproductdoessupportNPMD,thecompanyannouncedinOctober2014thatitwouldnolongerbesellingit.Therefore,itdoesnotqualifyforinclusioninthisMagicQuadrant.

InclusionandExclusionCriteriaProductRelatedCriteriaVendorswererequiredtomeetthefollowingcriteriatobeconsideredforthe2015NPMDMagicQuadrant:

Offertheabilitytomonitor,diagnoseandgeneratealertsfor:NetworkendpointsServers,virtualmachines,storagesystemsoranythingwithanIPaddress,bymeasuringthesecomponentsdirectlyincombinationwithanetworkperspective.

NetworkcomponentsRouters,switchesandothernetworkdevices.ThisincludesSDNandnetworkfunctionvirtualization(NFV)components.

NetworklinksConnectivitybetweennetworkattachedinfrastructure.

Offertheabilitytomonitor,diagnoseandgeneratealertsfordynamicendtoendnetworkservicedeliveryasitrelatesto:

EnduserexperienceThecaptureofdataabouthowendtoendapplicationavailability,latencyandqualityappeartotheenduserfromanetworkperspective.Thisislimitedtonetworktrafficvisibilityandnotwithincomponents,suchaswhatAPMisabletoaccomplish.

BusinessservicedeliveryThespeedandoverallqualityofnetworkserviceand/orapplicationdeliverytotheuserinsupportofkeybusinessactivities,asdefinedbytheoperatoroftheNPMDproduct.Thesedefinitionsmayoverlapasservicesandapplicationsarerecombinedintonewapplications.

InfrastructurecomponentinteractionsThefocusoninfrastructurecomponentsastheyinteractviathenetwork,aswellasthenetworkdeliveryofservicesorapplications.

Providesupportforanalysisof:RealtimeperformanceandbehaviorsEssentialfortroubleshootinginthecurrentstateoftheenvironment.Analysisofdatamustbedonewithinthreeminutesundernormalnetworkloadsandconditions.

HistoricalperformanceandbehaviorsTohelpunderstandwhatoccurredorwhatistrendingovertime.

PredictivebehaviorsbyleveragingIToperationsanalyticstechnologiesTheabilitytodistillandcreateactionableadvicefromthelargedatasetcollected(seethedatasourceslistedbelow).

Leveragethefollowingdatasources:Networkdevicegenerateddata,includingflowbaseddatasourcesinclusiveofNetFlowandIPFIX.

NetworkdeviceinformationcollectedviaSNMP.

Networkpacketanalysistoidentifyapplicationtypesandperformancecharacteristics.

Demonstratetheabilitytosupportthefollowingscalabilityandperformancerequirements:Realtimemonitoringof10GbEnetworksatfulllinerateviaasingleinstanceoftheproduct.

Ingestsampledflowrecordsatarateof75,000flowspersecondviaasingleinstanceoftheproduct.

NonProductRelatedCriteriaAminimumof10NPMDcustomerreferencesmustbeincludedatthetimeofsurveysubmission.

Customerreferencesmustexcludesecurityorientedusecasesandscenarios.

Customerreferencesmustbelocatedinatleasttwoofthefollowinggeographicregions:NorthAmerica,SouthAmerica,EMEAand/ortheAsia/Pacificregion/Japan.

Totalrevenue(includingnewlicenses,updates,maintenance,subscriptions,SaaS,hostingandtechnicalsupport)musthaveexceeded$7.5millionin2013,excludingrevenuederivedfromsecurityrelatedbuyingcenters.

Thevendorshouldhaveatleast75customersthatuseitsNPMDproductactivelyinaproductionenvironment.

Theproductandspecificversionsubmittedforevaluationmusthavebeenshippingtoenduserclientsforproductiondeploymentanddesignatedwithgeneralavailabilityby31October2014.

EvaluationCriteriaAbilitytoExecuteProduct/Service:Gartnermakesjudgmentsfromavarietyofinputsinordertoevaluatethecapabilities,quality,usability,integrationandfeaturesetofthesolution,includingthefollowingfunctions:

Datasourcesupport,includingapplicationandnetworkdevicelogdata

Behavioralanalysis

Diagnosticworkflows

Realtimemonitoring

Daytodaymaintenanceoftheproduct



Easeandmanagementofdeploymentandconfiguration

Easeofuseandrichnessoffunctionswithintheproduct

Productdeploymentoptionsandusability

OverallViability(BusinessUnit,Financial,StrategyandOrganization):Weconsiderthevendor'scompanysize,marketshareandfinancialperformance(suchasrevenuegrowthandprofitability).Wealsoinvestigateanyinvestmentsandownership,andanyotherdatarelatedtothehealthofthecorporateentity.Ouranalysisreflectsthevendor'scapabilitytoensurethecontinuedvitalityofitsNPMDoffering.

SalesExecution/Pricing:Weevaluatethevendor'scapabilitytoprovideglobalsalessupportthatalignswithitsmarketingmessagesitsmarketpresenceintermsofinstalledbase,newcustomersandpartnershipsandflexibilityandpricingwithinlicensingmodeloptions,includingpackaging.

MarketResponsivenessandTrackRecord:Weevaluatetheexecutionindeliveringandupgradingproductsconsistently,inatimelyfashion,andmeetingroadmaptimelines.Wealsoevaluatethevendor'sagilityintermsofmeetingnewmarketdemands,andhowwellthevendorreceivescustomerfeedbackandquicklybuildsitintotheproduct.

MarketingExecution:Thisisameasureofbrandandmindsharethroughclient,referenceandchannelpartnerfeedback.Weevaluatethedegreetowhichcustomersandpartnershavepositiveidentificationwiththeproduct,andwhetherthevendorhascredibilityinthismarket.

CustomerExperience:Weevaluatethevendor'sreputationinthemarket,basedoncustomers'feedbackregardingtheirexperiencesworkingwiththevendor,whethertheyweregladtheychosethevendor'sproductandwhethertheyplannedtocontinueworkingwiththevendor.Additionally,welookatthevariouswaysinwhichthevendorcanbeengaged,includingsocialmedia,messageboardsandothersupportavenues.

Table1.AbilitytoExecuteEvaluationCriteria

EvaluationCriteria Weighting

ProductorService High

OverallViability Medium

SalesExecution/Pricing High

MarketResponsiveness/Record High

MarketingExecution Medium

CustomerExperience Medium

Operations NotRated


CompletenessofVisionMarketUnderstanding:Thiscriterionevaluatesvendorcapabilitiesagainstfuturemarketrequirements.Themarketrequirementsmaptothemarketoverviewdiscussionandlookforthefollowingfunctionality:

Datasourcesupport,includingapplicationandnetworkdevicelogdata

Behavioralanalysis

Diagnosticworkflows

Realtimemonitoring

Virtualization(NFVandSDN)

MarketingStrategy:Weevaluatethevendor'scapabilitytodeliveraclearanddifferentiatedmessagethatmapstocurrentandfuturemarketdemands,and,mostimportantly,thevendor'smarketingeffectivenesstotheNPMDmarketthroughitswebsite,advertisingprograms,socialmedia,collaborativemessageboards,tradeshows,trainingandpositioningstatements.

SalesStrategy:Weevaluatethevendor'sapproachtosellingNPMDintheappropriatedistributionchannels,includingchannelsales,insidesalesandoutsidesales.

Offering(Product)Strategy:Weevaluateproductscalability,usability,functionality,anddeliverymodelinnovation.Wealsoevaluatetheinnovationrelatedtothedeliveryofproductsandservices.

BusinessModel:Thisisourevaluationofwhetherthevendorcontinuouslymanagesawellbalancedbusinesscasethatdemonstratesappropriatefundingandalignmentofstaffingresourcestosucceedinthismarket.Deliverymethodswillalsobeevaluatedasbusinessmodeldecisions,includingthestrengthandcoherenceofonpremisesandSaaSsolutions.

Vertical/IndustryStrategy:Weevaluatethetargetedapproachesinmarketingandsellingintospecificverticalindustries.

Innovation:ThiscriterionincludesproductleadershipandtheabilitytodeliverNPMDfeaturesandfunctionsthatdistinguishthevendorfromitscompetitors.SpecificconsiderationsincluderesourcesavailableforR&Dandtheinnovationprocess.

GeographicStrategy:Thisisourevaluationofthevendor'sabilitytomeetthesalesandsupportrequirementsofITorganizationsworldwide.Inthisway,weassessthevendor'sstrategytopenetrateemergingmarkets.



Table2.CompletenessofVisionEvaluationCriteriaEvaluationCriteria Weighting

MarketUnderstanding High

MarketingStrategy Medium

SalesStrategy Medium

Offering(Product)Strategy High

BusinessModel Low

Vertical/IndustryStrategy Low

Innovation High

GeographicStrategy Low


QuadrantDescriptionsLeadersTheLeadersquadrantrepresentsthosevendorsthatarepushingtheNPMDmarketforward,includingthosewithcomprehensiveportfoliosandtheabilitytohandlemultipleapplicationandtechnologytypes.Theyofferachoiceofhardwareorsoftwareappliancesforoptimumflexibility.Additionally,theuseofSaaSdeliverymethodswithinportfoliosgivesenterpriseITteamsmorechoices,whilemakingformerlypremiumpricedNPMDsolutionsattainablebymidsizeorganizations.AllLeadersofferahighdegreeofapplicationawareinsightandvisibility.

ChallengersChallengersconsistofthosevendorswithhighmarketreachandlargedeployments.Onceleadersinthenetworkperformancemonitoringmarket,theyarecurrentlystrugglingtodealwithnewtechnicaldemandsandrisingexpectations.TheseestablishedNPMDvendorsbringasubstantialinstalledbase,butalsoarchitectures,featuresetsandpricingstructuresthatrequiremodernization(ofteninprogress)tobettercompetewiththoseintheLeadersquadrant.

VisionariesVisionarieshavebuiltacompellingplantocompetitivelyaddresscurrentandfutureNPMDcustomerdemands.TheVisionariesarecombiningelementsofAPM,infrastructureperformancemonitoring(IPM)andNPMDinwaysthatprovidedeepervisibilitythaniscurrentlyavailablefromothervendors.Presently,executionislimitedeitherbyinsufficientmarketreachorbytheextentofexistingtoolsandtechnologycapabilitiesthatarenotinitiallydesigned,orable,tomeettheseneeds.

NichePlayersNichePlayersarethosevendorswithsolutionscateringtospecificaudiencesorwithlimitedusecasesupporttoday.Theyhaveoftenbeenunabletoaddresstheneedsoflargerenterprisesorhaveonlydonesowithinspecificverticalsormarketsegments.EachofthesevendorsisworkingtoappealtothebroaderNPMDbuyingcommunity,versusthetargetedusecasestheyservetoday.Withtherightchangestotheirproductplans,positioningand/orbusinessexecutionstrategies,anyofthesevendorscouldsuccessfullyshifttheirdifferentiatedtechnologiestoaddressusecasesinwaysthattoday'sLeadersmighthaveahardtimematching.

ContextNPMDsolutionsshouldbeconsideredaspartofalargernetworkmanagementinitiative,thatis,partofanoverallavailabilityandperformancemonitoringstrategy.Utilizingtheseadditionalpointsofreferencewillyieldfurtheruniquecriteria(suchasexistinginvestments,investmentplans,vendorrelationships)that,whencombinedwithGartneranalysis,canprovecriticaltopropersolutionselection.

Inthecourseofthisresearch,severalkeyobservationsemergedthatshouldbecarefullyconsideredduringNPMDstrategyformulationandsolutionselection,including:

Productshavebeenmostlystagnant.TheuseofIToperationsanalyticshasnotfullymaterializedtodate.

Thepotentialformarketdisruptionviaalternativedeliverymodelsandinnovationishigh.

Easeofuseremainsanareathatneedsimprovementandvariessignificantlybothacrossvendorsandwithinsolutions.

VirtualizationandSDNsupportisminimalinmostNPMDsolutions.

Flowprotocolsupportandactualflowdatautilizationvarysignificantlyacrossvendors.

Pricingandproduct/capabilitypackagingvarysignificantlyacrossvendors.

Onpremisesappliancesarethedominantdeliverymodel,butsoftwareandSaaSofferingsareavailable(seeNote1).

IntegrationswithotherITOMsolutions(evenotheravailabilityandperformancesolutions)areanafterthoughtformost,thusencouragingtheuseofthesetoolswithinthenetworksilo.

ManyNPMDsolutionsareassembledfrommultipleproducts,whichcanenablemodularadoptionofNPMDcapabilities,butalsocanaddsignificantcomplexitytoprocurementandongoingmaintenance.

Itremainsimperativethatorganizationspurchasetoolsthatcloselymatchtheircurrentmaturitylevels.Itisnowarealitythatmanynetworkmonitoringteamshaveyettosuccessfullymaketheleapfrombasic,reactivenetworkavailabilitymanagementtoproactiveperformancemanagement.Whiletoolinvestmentcanplayapartinthismaturation,itisclearthatsimplyinvestinginNPMDtoolingwithoutsimilarinvestmentsintraining,integrationandprocesseswillyieldlimitedresultsatbest.Gartnerrecommendsthatnetworkteamsassesstheircurrentstateofmaturityonaregularbasis,bothindividuallyandattheorganizationallevel,toprovidethisperspective.Tohelp,teamscanutilizeGartner's



ITScoreforinfrastructureandoperations(ITSIOsee"HowtoImproveI&OMaturitybyUsingtheITScore").

OrganizationsshouldnotutilizetheLeadersquadrantasashortlistofappropriatevendors,butinsteadshouldbuildalistofcriteriathatdescribetheircurrentandfutureneeds,andthenselectfromvendorsthatbestmeetthoserequirements.Organizationsshouldselectavendorthathasbothahistoryofandfutureplansforfocusingonthismarket.Carefulconsiderationshouldbegiventorequiredskills,training,processanddeploymentinvestments,becausethesefactorswillhaveamuchgreaterimpactontheoverallvaluerealizedfromanNPMDinvestmentthananyspecificfunctionalcapabilityfoundinagiventool.

MarketOverviewNPMD:AMatureMarketEvolvesRapidlyinResponsetoNewDemandsFordecades,thewellestablishedpracticeofnetworkmanagementhasenjoyednoshortageofavailablemonitoringtechnologies,toolsandvendorshowever,thevastmajorityofthosesolutions,bothacquiredandimplementedovertheyears,havebeendesignedtosupportisolated,reactiveresolutionofavailabilityissuesbynetworkspecialists.Therehavealsobeenmanyinvestmentsintoolsandskills,withthespecificgoalofmonitoringtheperformanceofnetworkinfrastructureinadditiontoitsavailabilityhowever,theseeffortshavetypicallybeenhamperedbytechnologylimitationsandisolatedimplementation.Thisapproach,whiledeliveringmoderatelysatisfactoryresultsformanyyears,hasproveninadequateinthefaceofseveralkeyshifts,including:

IncreasingrecognitionthatnetworktrafficisacriticalsourceofinformationaboutthebehavioroftheholisticITstack

Risingdemandfornetworkservicesandenduserexpectationsoftheirquality

GrowingappreciationofthenetworkasacriticalcomponentofITservicesandasanagnostic,trustedsourceofcrossdomainavailabilityandperformancedata

Exponentialgrowthinapplicationandinfrastructuredynamismandcomplexity

Eachoftheseshiftshaspressurednetworkteamstorethinktheirtoolingstrategy,sothattheycangetthevisibilitytheyneedtotrulymonitorandtroubleshoottheperformanceoftheirnetworkresourcesinthecontextoftheapplicationsandservicestheysupport.Asubsetoftheoverallnetworkperformancemonitoringmarket,NPMDhasemergedasauniquemarketdesignedtoaddresstheseveryneedsintoday'sincreasinglycomplexenvironments.Afastgrowingsubsegment,theNPMDtoolmarketiscurrentlyestimatedbyGartnertobeapproximately$1.1billioninsize.

NPMDtoolsprovidethisrequiredbreadthanddepthofvisibilityinbothrealtimeandhistoricalperspectivesbyuniquelyanalyzingdatafromallthreeofthefollowingsources.Previousapproachesthatonlytakeintoaccountoneortwoofthefollowingdatasourceshaveproventobeinadequate,soallthreemustbesupportedforatooltobeconsideredanNPMDsolution(seeNote2).

SNMPPollingPeriodpollingisonemethodthatlookstoquantifynetworkusageofnetworkelementstogaugetherequirementsoftheinfrastructure.Eachnetworkdevicehasembeddedagentsthat"speakSNMP."Theseagentscanthenbeinterrogatedwithapollingbasedapproach,returningmetricsfromtheembeddedagent.Thesecollectedmetricscanbestored,reportedon,analyzedfortroubleshootingorusedforcapacityplanning.SNMPpollingcanalsobeusedtogatherinformationabouthardwareorsoftwareerrors(faults)andcapacitydata(forexample,triggeringanalertwhenahardwarefaultoccurs,thedeviceCPUisaboveathresholdortheinterfacecapacityisabnormalwhencomparedtoabaseline).Basedonthemetricsgathered,thenetworkteamcanestimatethedeltabetweenexistingandrequiredbandwidthneedsonaperlocationbasis.Alimitationwiththismethodistheminimalgranularityitoffers,whichmatchesthefrequencyofthepolling.InmostNPMDtechnologies,SNMPisusedduringtroubleshootingtocollectadditionaldata,whereasinavailabilitymonitoring,it'susedmoreregularlytounderstandthehealthofthenetworkdevices.

FlowBasedTechnologySummarizeddataisgeneratedbythenetworkdevices,includingcharacteristicsoftheIPconversationbetweentwonetworknodes,andthesecharacteristicsareembeddedwithinflows.FlowdataisexportedfromthenetworkdevicestotheNPMDtechnologies,whichthencollectandprocessthisdatastreamtoprovideinsightintowhichdevicesandapplicationsareconsumingbandwidth,howlongtheconversationsarelasting,andwhoisparticipatinginthem.Sincethedataissummarized,adegreeofdetailisremovedtosimplifyprocessingandextractmeaningfromtheactualnetworkdata.Flowbaseddatadoesnotprovidedetailsdowntoaspecificsetofnetworkpacketsgoingbetweenthesourceanddestination,andcanhaveaperformanceimpactonthedevicesexportingflowdata.

Thereareseveralflowcollectionstandards,suchasCisco'sNetFlow(v.5/v.9),Juniper'sJFlow,Huawei'sNetStream,Citrix'sAppFlow,Riverbed'sCascadeFlow,theInternetEngineeringTaskForce's(IETF's)IPFIX(whichisbasedoffNetFlowv.9)andsFlowfromthesFlow.orgconsortium.Vendorderivedstandardsarepredominant,whichhindersintegrationandcomparisons.Flowdatacollectionisafunctionembeddedinthenetworkdevicesthemselves.Thedeviceanalyzesthenetworktraffictraversingfromoneinterfacetoanother,withtheprimarypurposeofassessingbandwidthconsumption,andthelevelofdatabeingsentandreceivedbetweenvarioussourceanddestinationportsacrossthenetwork.Thatdataisthensummarizedintoastreamofflowrecordthatissenttothemonitoringtoolsthatcollectandassesstheflowrecords.

Additionally,thequalityandgranularityofflowinformationarealwaysevolving.Manyvendorsembedadditionaldatawithintheirflows,especiallythoseimplementingflexiblerecordtypes,suchasCisco'sIOSFlexibleNetFlow,whichallowstheusertoconfiguretheexporteddataformat.Exampledataembeddedinflowscontainswirelessprotocols,linkaggregation,URLs,latencyinformation,andotherapplicationorinfrastructuremonitoringdata.Withsuchopenstandardsinflowtechnologies,thearchitecturevariesbetweennetworkequipmentvendors,butmosttoolscollectandprocessthedataregardlessofthenetworkequipmentimplementation.

PacketBasedTechnologyExaminingthecurrentinfrastructureindetailonaperpacketbasisprovidesthenecessaryrealtimeandhistoricalvisibilityintovolatiletrafficbehaviorfrom"bursty"modernapplicationtypes,liketoday'schatty



Webapplications,unifiedcommunicationsservices(suchasvoiceandvideodelivery),andthegrowingfootprintofhostedvirtualdesktop(HVD)andvirtualdesktopinfrastructure(VDI)technologies.Becauseonlyraw,unmanipulatedpacketdataisbeingcollected,avendoragnosticviewofperformancecanbepreservedthroughouttheanalysis.Thisapproachaffordsfargreaterinsightandprecision,butitcomeswithpotentiallycostly(andforsome,impossiblycostly)applianceor"probe"implementationrequirements.

Themodernpacketanalysistechnologieswerepioneeredmorethan20yearsagowithNetworkGeneral'spacketSnifferin1986.Snifferwasdesignedtohelptroubleshootnetworkissuesaftertheyoccurred.Thistechnologywasacquiredseveraltimes,andnowfindsitshomewithNetScoutasof2007.Throughtheyears,thesehighendproprietarypacketanalysistechnologieshavecommoditizedandmovedintoopensourcewithentrantssuchasWireshark,tcpdumpandlibpcapprovidingtheunderpinningsofthistechnique.Theseparticularopensourcetechnologieshave,inturn,beenincorporatedintocountlessnumbersofothercriticalopensourceprojects,suchasSnort(intrusiondetectionsystem),Nmap(portscanning)andngrep.Thesetechnologiescontinuetoevolve,mostrecentlyintoenablingrealtimevisibilityand,inmanycases,supportingthearchivingofpacketdataforforensicsanddebuggingwithoutrequiringtheissuetobereproducedfordiagnosis.

AstheNPMDmarketcontinuestogrowanddevelop,Gartnerexpectsthatfuturetoolenhancementswillcenteronusability,advancedIToperationsanalyticsandvirtualization/SDNsupport(see"IntroducingtheNetworkPerformanceMonitoringandDiagnosticsMarket").AdditionalvendorsareexpectedtoentertheNPMDmarket,aswellasover30vendorsparticipatinginthelargernetworkperformancemonitoringmarket,buttheydidnotmeetthecriteriaspecifictothe2015NPMDMagicQuadrant.

AdjacentandOverlappingMarketsNPMDis,andwilllikelycontinuetobe,frequentlyconfusedwithadjacentandcomponenttechnologies,asitisbothareasonablyrecentadditiontothedynamicavailabilityandperformancemonitoringmarketandasupersetofmultiplenetworkperformancemonitoringtechnologies.Becausevendorswillbothintentionallyandunintentionallyexacerbatethisconfusiontotheirbenefit,ITleadersareadvisedtoutilizethefollowingdefinitionstoaddclaritytotheirevaluationefforts.

ApplicationAwareNetworkPerformanceMonitoringAwhollycontainedsubsetofNPMD,applicationawarenetworkperformancemonitoring(AANPM)isanecessarymaturationstepthataddssomedegreeofapplicationvisibilityaccomplishedviapacketbasedmonitoring,whichcanprovidevaryingdegreesofapplicationcontexttomonitorednetworktraffic.

APMAPMtrackstheenduserperformanceofapplicationcomponents,andprovidesgranulartroubleshootingtoolsfortheapplicationanditscomponents.Itprovidesthisinsightbymonitoringonfivemainfunctionaldimensions:enduserexperience(EUE)monitoring,applicationtopologydiscoveryandvisualization,userdefinedtransactionprofiling,applicationcomponentdeepdive,andIToperationsanalytics.APMdiffersfromNPMDprimarilyinitsfocusonmonitoringthequalityoftheenduser'sexperienceviaapplicationinteractionsacrossallapplicationandinfrastructuretiers,including,butnotlimitedto,thenetworkperspective.See"MagicQuadrantforApplicationPerformanceMonitoring"forfurtherdetails.

IPMIPMtoolsfocusontheinfrastructuretopologyasdefinedbystorage,serverandvirtualizationprofessionalsandITgeneralistswholeveragethenetworktodeliverapplicationstoITendusers.ThedifferencebetweenthesetoolsandAPMproductsisthattheylookatserverlevelmetricsandprocesses,whilealsolookingatthewayserversinteractwithoneanother,versuslivingwithintheapplicationlogicandseeingthecodeexecute.UnlikeNPMDproducts,whichcatertonetworkprofessionalusecasesandspeakinprotocolsandpacketdatathatthosebuyersbestunderstand,IPMproductsfocusonIToperationsgeneralists.Thesegeneralistsneedtodeterminewhichpartoftheinfrastructureiscontributingtopoorperformance,aswellasunderstandtheapplication'stopologyfromaninfrastructureperspective.AsagentbasedNPMDsolutionsevolve,theywillclashwithIPMtechnologiesandhowtheseIPMtoolscanbetterenabledistributedtroubleshootingusecasesfornetworkprofessionals.

NPBsNPBsassistwithtrafficaggregation,visibilityandoverallmanagementofthedatabeingsenttomonitoringtools.VendorsintheNPBspaceoftenpartnerandcollaboratewithNPMDandsecurityvendorsasagotomarketstrategy,resultinginmarketingmessagesthatcanmakeitdifficulttodeterminewhichtoolisactuallyperformingthemonitoring(networkperformancemonitoringorsecurity)andwhichisfacilitatingthemonitoringbymanagingthedatatobemonitored(networkpacketbrokering).Wehavealsoseenanincreasingnumberofacquisitionsinthisspace.NetScoutandNetworkInstruments,bothofwhichareinthisMagicQuadrant,pairNPBsandNPMDtoolstogetherindeals.OtherpopularNPBvendorsincludeGigamon,VSSMonitoring,JDSU(NetworkInstruments),InterfaceMastersTechnologies,Apcon,Datacom,andswitchproviderAristaNetworks.See"MarketGuideforNetworkPacketBrokers"forfurtherdetails.

NetworkFaultMonitoringNetworkfaultmonitoringtoolsindicatethestatusofnetworkcomponents,suchasroutersandswitches.Thesetoolsisolate,aggregate,deduplicate,filter,prioritizeandresolvefaults/alertsonthenetwork.Insomecases,thetoolsdiscoverandvisualizethetopologyofphysicalandlogicalrelationshipsanddependenciesamongnetworkelements.Thishelpsdepicttheup/downstatusofthoseelementsinacontextualmap,providebasicrootcauseanalysis(RCA),andenhanceerrordeduplicationandsuppressioncapabilities.Thesetoolshavebeenwidelydeployed,primarilytoaddressthereactivenatureofnetworkmonitoringinIToperations.Theyprovidenetworkteamswithasinglelocationtomonitor,alertandcoordinatediagnosisofallnetworkrelatedfaultandavailabilityinformation.Theseeventsareusefultohelpensurethatcriticalnetworkdevicesremainavailabletosupportthebusinessapplicationsandservicesthatrelyonthem.

UnifiedMonitoringUnifiedmonitoringisasubsetofinfrastructuremonitoringthatreliesonprimarilyagentlessandAPIintegrationbaseddatacollectionmethodstomonitortheavailabilityofservers,networks,storageandvirtualizationlayers.Thesetoolsalsodominimaldiscovery,andacquirephysical,virtualandlogicaltopologiesandtherelationshipsbetweenthemforthepurposesofmonitoring.TheymonitorcommonapplicationinstancesonOSs,performsynthetictransactionsforcheckingWebapplicationavailability,



supportserviceandinfrastructuregrouping,andaremultitenantbydesign.UnifiedmonitoringdiffersfromNPMDprimarilyinitspurefocusoninfrastructureavailabilityversusNPMD'sfocusonperformance.Unifiedmonitoringshouldbesupplementedbyloganalytics,NPMDandAPMtoolingtosupportcomplextroubleshootingandperformancemonitoring.

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Documents

Magic Quadrant for Network Performance Monitoring and Diagnostics