Making Consultation Meaningful

David JonesLead Associate, Scotland

The Consultation Institute

Getting it right from the startEvaluation of the consultation process

Reputational Risk and IntegrityChallenges and Barriers

The Prize

Consultation … is the dynamic process of dialogue between individuals or groups, based upon a genuine exchange of views, with the objective of influencing decisions, policies or programmes of action

Pre consultationConsultationPost Consultation

• Identity

• Target

• Issue

• Actor

• Action

• Date

•Wider Aim

We

need to understand the views of

concerning

so that

can

on/by

so as to accomplish

Consultation Mandate

Meaningful...

Right people Right questions

Right methods

Right time Right feedback

Getting it right from the startEvaluation of the consultation process

Reputational Risk and IntegrityChallenges and Barriers

The Prize

Decision Audit

Stakeholder SatisfactionProcess Review

Getting it right from the startEvaluation of the consultation process

Reputational Risk and IntegrityChallenges and Barriers

The Prize

Legal ban on council 'Pravdas' is flawed, LGA claims8 May, 2013 | By Kaye Wiggins

The government’s decision to announce legislation to ban council newspapers - just two days after a consultation about the plans closed - has been denounced as “flawed”.

Under the Local Audit and Accountability Bill, announced in today’s Queen’s Speech, rules to limit council publicity will be put on a legal footing. Communities secretary Eric Pickles described the move as a way to end “publicly-funded Pravda-style propaganda”.But councils have complained that their views have not been taken into account because a consultation on the plans, by the Department for Communities & Local Government, closed on 6 May.Sir Merrick Cockell (Con), chair of the LGA, said: “This announcement confirms what councils feared all along, [that] the consultation on whether the publicity code should be made law was flawed both in its central premise and how it was carried out.“Councils have very strong views on these issues which could have a profound impact on how they communicate with and represent their residents, yet they weren’t given the opportunity to fully consider the proposals and have their say.”The LGA had previously raised concerns about the DCLG’s consultation on the ban, because it lasted just four weeks and coincided with the build-up to the local elections, which runs contrary to the government’s consultation principles. The DCLG has so far not responded to LGC’s request for a comment.

Getting it right from the startEvaluation of the consultation process

Reputational Risk and IntegrityChallenges and Barriers

The Prize

Getting it right from the startEvaluation of the consultation process

Reputational Risk and IntegrityChallenges and Barriers

The Prize

The Consultation Institutewww.consultationinstitute.org

David Jonese:dsjsolutions@googlemail.com

m:07791290079