Managing Difficult Managing Difficult

ConversationsConversations

“it is your responsibility to change society if you think of yourself as an educated person” Baldwin p180

ObjectivesObjectives Reflect upon the benefits of working with

REGARDS to consider the reasons why Equality and Diversity are so important for educational, social and personal, legal and for employers

focus upon prevalent stereotypes in todays culture and how they can underpin many biased learner comments

develop ‘holding statements’ that can be used by tutors and staff when managing difficult conversations

Ground Rules activityGround Rules activityPlease add to this list……

Consider this environment as one where it is ‘blame free’ - a chance to voice your thoughts

The goal is not to agree – it is about listening and considering

Be aware of body language

Speak from own experience and say ‘I’ and not ‘we’

Challenge one another by asking questions but focus on the ideas not the person

Participate to the fullest of your ability

Share your ideas and experiences

Respect confidentiality of the discussions

Working with REGARDSWorking with REGARDS

Race and ethnicity

Economic disadvantage

Gender & gender identity, paternity

Age

Religion and belief

Disability

Sexual orientation

Inclusion &

community

cohesion

Good reputation

Task 1 Task 1 5 mins5 mins11. . In pairs or tables In pairs or tables 2. 2. Using sticky notes generate as many ideas as Using sticky notes generate as many ideas as you can to you can to consider -What are the benefits of consider -What are the benefits of working with regards working with regards to EDI?to EDI?3. 3. Sort them onto the flip charts Sort them onto the flip charts

CredibilityOfsted grading

Diverse

role models

to inspire

learners

Widening

participation

Broaden horizons Beyond stereotypes

Employer

of choice

News: David Beckham’s good

babysitting skills with his kids

News: End

the mental

illness taboo

Task 2 Underpinning stereotypes

Task 3Task 3Managing difficult Managing difficult conversationsconversations

In pairs or tables

10-15 minutes Very quickly try to respond to the remarks Use the cards if you need to After 10 mins rank your responses – one that you are

most happy with Be prepared to share your best answer with the whole

group

Thank you everyone for taking part We have considered why it is necessary to consider

REGARDS as a whole We have looked at the underpinning reasons why

stereotypes perpetuate We have developed some ‘holding statements’ to share with

tutors

PlenaryPlenary

Highlight impact

Did you know…?Point to role models

If it were you…

Myth-busting facts

Tell me moreChallenge inaccuracies