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Managing and Exploiting Intellectual Property Assets Guriqbal Singh Jaiya Director, SMEs Division World Intellectual Property Organization (WIPO) [email protected] Spotlight is on knowledge in today’s economy Knowledge, Weightless, Information, Digital or Service Economy Factors of production: Land, Labor, Capital, Intangibles (Knowledge) Knowledge as useful Information (or Service) Information as a “Public GoodInformation as Property

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Page 1: Managing Exploiting IP Assets...Tangibility Spectrum Tangible Dominant Intangible Dominant Salt Soft Drinks Detergents Automobiles Cosmetics Advertising Agencies Airlines Investment

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Managing and Exploiting Intellectual Property Assets

Guriqbal Singh JaiyaDirector, SMEs Division

World Intellectual Property Organization (WIPO)[email protected]

Spotlight is on knowledge in today’s economy

• Knowledge, Weightless, Information, Digital or Service Economy

• Factors of production: Land, Labor, Capital, Intangibles (Knowledge)

• Knowledge as useful Information (or Service)

• Information as a “Public Good”• Information as Property

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Learn

Innovate

Collaborate

Lever

Integrate

KM Framework - Knowledge Cycle

Mobilising channelsto market

Sell & exploitCreative

combinationwith existing IP

Mobilising competenciesand resources

Knowledge Discovery

Market-oriented Economy

• Playing Field: Unfair competition; free riding• National Legal Systems: Diversity

(bilateral/regional/ international treaties or agreements)

• Adding Value : Meeting or exceeding market needs or expectations

• Market research: Consumers’ needs, competing products or substitutes, gaps

• Technological innovation as an element of marketing

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The challenge of adding value in today’s economy

• Raw materials/Inputs: Processing (Value addition) = Value added output/component; product; sale; Profit

• Value addition: Better: Functional/technological or aesthetic/non-technological; Rational/Emotional (More for Less)

• Price; access/availability; consistency• Individual, Enterprise (legal person), Chains,

Networks; consortia; Open Innovation (Industry-Government-Academia)

• Ownership vs. access to knowledge

Levels of ProductLevels of Product

BrandName

QualityLevel

Packaging

Design

Features

Delivery& Credit

Installation

Warranty

After-Sale

Service

CoreBenefit

orService

CoreBenefit

orService

ActualProductActual

ProductCore

ProductCore

Product

AugmentedProduct

AugmentedProduct

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Tangibility Spectrum

TangibleDominant

IntangibleDominant

SaltSoft Drinks

DetergentsAutomobiles

Cosmetics

AdvertisingAgenciesAirlines

InvestmentManagement

ConsultingTeaching

Fast-foodOutlets

Fast-foodOutlets

From Invention to Innovation

From Invention to Innovation

While invention depends upon creativity, successful technologicalinnovation requires integrating new knowledge with multiple business functions.

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Innovation Innovation –– What is it?What is it?

The creation of new ideas/processes which The creation of new ideas/processes which will lead to change in an enterprisewill lead to change in an enterprise’’s s economic or social potentialeconomic or social potential

[P. Drucker, ‘The Discipline of Innovation’, Harvard Business Review, Nov-Dec, 1998, 149]

What is Innovative Thinking?– A means of generating innovation to achieve two objectives that are

implicit in any good business strategy:• make best use of and/or improve what we have today• determine what we will need tomorrow and how we can best

achieve it, to avoid the « Dinasaur syndrome »

– Innovative thinking has, as a prime goal, the object of improvingcompetitiveness through a perceived positive differentiation fromothers in:

• Design/Performance• Quality• Price• Uniqueness/Novelty

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Obstacles to Successful Obstacles to Successful InnovationInnovation

•• Competitive positionCompetitive position

•• Market judgementMarket judgement

•• Technical performanceTechnical performance

•• Manufacturing expertiseManufacturing expertise

•• Financial resourcesFinancial resources

How to classify newness and degree of innovation and what to focus on:

• New to the firm? • First in the market?• First in the world?• Incremental or radical innovation?

Innovation

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The Development of Technology: From Knowledge Generation to Diffusion

The Development of Technology: From Knowledge Generation to Diffusion

Basic Knowledge Invention Innovation Diffusion

IM ITATION

ADOPTION

Supply side

Demand side

Innovation Process

•• The adoption of an The adoption of an innovation by similar innovation by similar firmsfirms

•• Usually leads to Usually leads to product or process product or process standardizationstandardization

•• Products based on Products based on imitation often are imitation often are offered at lower prices offered at lower prices but with fewer featuresbut with fewer features

InventionInvention

InnovationInnovation

ImitationImitation

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The Innovation Process

• An innovation starts as an idea/concept that is refined and developed before application.

• Innovations may be inspired by reality (known problem). The innovation (new product development) process, which leads to useful technology, requires: – Research– Development (up-scaling, testing)– Production – Marketing– Use

• Experience with a product results in feedback and leads to incrementally or radically improved innovations.

Translation of a Creative Idea into Useful Application

Analytical Planning

Organizing Resources

Implementation Commercial Application

To Identify:Product DesignMarket StrategyFinancial Need

To Obtain:MaterialsTechnologyHuman ResourcesCapital

To Accomplish:OrganizationProduct DesignManufacturingServices

To Provide:Value to CustomersRewards to EmployeeRevenue to InvestorsSatisfaction of Founders

The Innovation Process

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The Profitability of InnovationThe Profitability of Innovation

• Legal protection

• Complementary resources

• Ease of imitation of technology

• Lead time

Profits from

Innovation

Value of an innovation

Innovator’s ability to

appropriate value from an

innovation

Value Value Appropriation Appropriation

from from InnovationInnovation

Barriers to IntegrationBarriers to IntegrationDifferent TimeDifferent Time

InterpersonalInterpersonal

Different GoalDifferent Goal

Formality ofFormality of

OrientationOrientation

OrientationOrientation

OrientationOrientation

StructureStructure

Facilitators of Facilitators of IntegrationIntegration

Shared ValuesShared ValuesLeadersLeaders’’ VisionVision

EffectiveEffective

Budget AllocationBudget Allocation

CommunicationCommunication

Appropriating Value from InnovationAppropriating Value from Innovation

CrossCross--Functional Functional Integration/Integration/

Design TeamsDesign Teams

Time to Time to MarketMarket

Product Product QualityQuality

Creation of Creation of Customer Customer

ValueValue

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Product Life CycleProduct Life Cycle

SalesSales

TimeTime

IntroductionIntroduction

GrowthGrowth

MaturityMaturity

DeclineDecline

New Product DevelopmentStages in a New Product Development process:

• Idea Generation• Idea Screening • Concept Development and Testing • Business Analysis • Beta Testing and Market Testing • Technical Implementation • Commercialization

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Technology Adoption Technology Adoption –– Diffusion of InnovationDiffusion of Innovation

EarlyAdopters

InnovatorsLaggards

EarlyMajority

LateMajority

Take up Rate

Time

Innovators:Innovators: venturesome; greatest needventuresome; greatest needEarly adopters:Early adopters: opinion leaders; needs drivenopinion leaders; needs drivenEarly majority:Early majority: deliberatedeliberateLate majority:Late majority: skepticsskepticsLaggards:Laggards: traditionalists; suspicioustraditionalists; suspicious

New Business Models EmergeThen…

One Integrated Company

Now…

Many Distributed Companies

Product Development

Cycle

Product Development

Tool Companies

Testing Services

CRO’s CRM’s

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New Regional Model EmergeThen…

Manufacturing

Research

Development

Trials/Testing

Services

Self-contained regional clusters

Region A

Region E

Region B

Region F

Region D

Region C

Region G

Now…

Specialized, networked regions

Commercialization Model• Strategic Investment is the Foundation of a

Successful Commercialization Model

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Innovate -Business Issue/Drivers

• Good ideas not being captured across organisation - “leaking intellectual capital”

• Need to improve rate of innovationRatio of old to new products increasing/at best not improving

• Staff being poached by orgs. with more innovative culture

Collaborate -Business Issue/Drivers

• Failure to exploit expertise across organisation• Unable to unlock value trapped within

organisational stovepipes• Failure to leverage functional skills knowledge

and experience across geographic/sector-based teams

• Need to reduce numbers / push for a federal org. / homeworking, but fear losing critical knowledge

• Organisation now a highly networked structure -suppliers and customers need to be brought more “inside”

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Integrate -Business Issue/Drivers

• Organisation now a highly networked structure - suppliers and customers need to be brought more “inside”

• Critical information on customers, projects, products etc. not integrated

• Inaccurate/out of date or non-existent information sources causing poor decision making, process delays and lost opportunities

Lever -Business Issue/Drivers

• Companies making as much money from selling advice and consultancy as old core product

• Intellectual assets (e.g. patents and internal consultants) not systematically managed and exploited

• Need to improve the value delivered to increased range of influential stakeholders e.g. community

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Complementary ResourcesComplementary Resources

Bargaining power of owners of complementary resources depends upon whether complementary resources are generic or specialized.

Manufacturing Distribution

Service

Complementarytechnologies

OtherOther

Marketing

FinanceCore

technological know-how

Risk & Return

CompetingResources

Examples

LicensingOutsourcing

certain functions

Strategic Alliance

Joint Venture

Internal Commercialization

Small risk, but limited returns also (unless patent position very strong

Limits investment, but dependence on suppliers & partners

Benefits of flexibility; risks of informal structure

Shares investment & risk. Risk of partner conflict & culture clash

Biggest risks & benefits. Allows complete control

Few Allows outside resources & capabilitiesTo be accessed

Permits pooling of the resources/capabilities of more than one firm

Substantial resource requirements

Konica licensing its digital camera to HP

Pixar’s movies (e.g. “Toy Story”) marketed & distributed by Disney.

Apple and Sharp build the “Newton”PDA

Microsoft and NBC formed MSNBC

TI’sdevelopment of Digital Signal Processing Chips

Alternative Strategies for Exploiting InnovationAlternative Strategies for Exploiting Innovation

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Uncertainty & Risk Management in Tech-based IndustriesUncertainty & Risk Management in Tech-based Industries

Sources ofuncertainty

Technologicaluncertainty

Selection process for standards and dominant designs emerge is complex and difficult to predict, e.g. future of 3G

Customer acceptance and adoption ratesof innovations notoriously difficult topredict, e.g. PC, Xerox copier, Walkman

Marketuncertainty

Strategies formanaging risk

Cooperating with lead usersearly identification of customer requirements

–assistance in new product development

Flexibilility—keep options open—use speed of response to adapt

quickly to new information—learn from mistakes

Limiting risk exposure—avoid major capital commitments

(e.g. lease don’t buy)—outsource—alliances to access other firms’

resources & capabilities—keep debt low

Innovation riskInnovation risk

RISKSRISKS COSTSCOSTS

RESEARCHRESEARCH DEVELOPMENTDEVELOPMENT COMMERCIALISATIONCOMMERCIALISATION

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Mortality of New Product IdeasMortality of New Product Ideas

The “ Right” Innovative Product?

The right product is one that becomes available at the right time (i.e., when the market needs it), and is better and/or less expensive that its competition.To have the right product, therefore, one must:

Predict a market needEnvisage a product whose performance and capability will meet that need Develop the product to the appropriate time scale and produce it.Sell the product at the right price

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TimelyTimelyTimely

Difficult forcompetitors to imitate

Difficult forDifficult forcompetitors to imitatecompetitors to imitate

Commercially exploitablewith present capabilities

Commercially exploitableCommercially exploitablewith present capabilitieswith present capabilities

Innovation and Competitive AdvantageInnovation and Competitive Advantage

CompetitiveAdvantage

CompetitiveCompetitiveAdvantageAdvantageProvides significant

value to customers Provides significantProvides significantvalue to customers value to customers

Strategic Entrepreneurship and Innovation

• Entrepreneurship is concerned with:– The discovery of profitable opportunities– The exploitation of profitable opportunities

• Firms that encourage entrepreneurship are:– Risk takers– Committed to innovation– Proactive in creating opportunities rather than

waiting to respond to opportunities created by others

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EntrepreneurshipCreativity is at the heart of entrepreneurship, enabling entirely new ways of thinking and working. Entrepreneurs identify opportunities, large or small, that no one else has noticed. Good entrepreneurs also have the ability to apply that creativity—they can effectively marshal resources to a single end. They have drive—a fervent belief in their ability to change the way things are done, and the force of will and the passion to achieve success. They have a focus on creating value—they want to do things better, faster, cheaper. And they take risks—breaking rules, cutting across accepted boundaries, and going against the status quo.

EntrepreneurshipDefining entrepreneurship is difficult because there is no universal, clear-cut definition of the term. In its most basic sense, entrepreneurship is manifest in a business venture when an individual is able to turn a novel idea into a profitable reality. In practice, however, entrepreneurship is more multifaceted, ranging from operating a small business in one’s own home, to bringing a national franchise to a small town, to turning a new and unique idea into a high-growth company. Entrepreneurship can involve starting a business that brings a new store to main street, offering a product or service previously unavailable to a community, or acquiring an existing business that has had a long-standing presence in a community and helping it evolve to reflect one’s own vision and personality.

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EntrepreneurshipThe word entrepreneurship literally means, "to take or carry between" in the sense of an economic transaction; to be a market-maker. It does not literally convey the notion of innovation that we commonly associate with the term. Joseph Schumpeter (1883-1950), one of the more well known theorists on entrepreneurship, defined an entrepreneur as one who reorganizes economic activity in an innovative and valuable way. That is, an entrepreneur is one who engages in a new economic activity that was previously unknown. An entrepreneur is a risk taker because being innovative means there are few rules or history for guidance.

EntrepreneurshipEntrepreneurship is the process of creating or seizing an opportunity, and pursuing it regardless of the resources currently controlled. The Webster’s Third New International Dictionary defines an entrepreneur to be “one who organizes, owns, manages, and assumes the risks of a business”

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EntrepreneurshipThe entrepreneur shifts resources out of an area of lower and into an area of higher productivity and greater yield.[J. B. Say, French economist, circa 1800]Entrepreneurship is creative destruction. Dynamic disequilibrium brought on by the innovating entrepreneur, rather than equilibrium and optimization, is the norm of a healthy economy and the central reality of economic theory and practice. [Joseph Schumpeter, Austrian economist, 1911]The entrepreneur searches for change, responds to it, and exploits it as an opportunity. Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service[Peter Drucker, 1985]

EntrepreneurshipEntrepreneurship drives innovation, competitiveness, job creation and economic growth. It allows new/innovative ideas to turn into successful ventures in high-tech sectors and/or can unlock the personal potential of disadvantaged people to create jobs for themselves and find a better place in society.

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EntrepreneurshipEntrepreneurship, in small business or large, focuses on "what may be" or "what can be". One is practicing entrepreneurship by looking for what is needed, what is missing, what is changing, and what consumers will buy during the coming years.

EntrepreneurshipEntrepreneurs have:– A passion for what they do– The creativity and ability to innovate– A sense of independence and self- reliance– (Usually) a high level of self confidence– A willingness and capability (though not

necessarily capacity or preference) for taking risks

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EntrepreneurshipEntrepreneurs do not (usually) have:– A tolerance for organizational bureaucracies– A penchant for following rules– A structured approach to developing and

implementing ideas– The foresight to plan a course of action once

the idea is implemented and established

Entrepreneurial Success1. People (Entrepreneur /Entrepreneurial

Team)2. Opportunity (Marriage of Market and

Product/Service)3. Access to Resources (Land. Labor,

Capital, Knowledge)

And the fit amongst these three elements

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Major factors determining success of a new product in the market

• The product provides functional advantages

• Lower price for comparable product

• More attractive design (look)• Reputation of brand• Easy access: Available in the main

retail shops• Consistent product quality• Excellent after-sales services

Competitive AdvantageCompetitive AdvantageCriteriaCriteria……

Low cost producerLow cost producer

Product differentiationProduct differentiation

Niche marketNiche market

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New Product

Development

BreakthroughBreakthroughInnovationInnovation

?

Need two processes: NPD and NB(usiness)D

?

Innovative Innovative New ProductsNew Products

NewNewBusinessesBusinesses

New Business

Development

An opportunity driven path to

market-a different

business design

The Intellectual Capital of the Firm

Human Capital

Experience

Know-how

Skills

Creativity

Intellectual AssetsPrograms MethodologiesInventions DocumentsProcesses DrawingsDatabases Designs

Intellectual PropertyPatentsCopyrightTrademarksTrade Secrets

(Sullivan, 2000)

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Protection of IPProtection of IP

IdeasIdeas

ResearchResearch

TechnologiesTechnologies

ProductsProducts

Utility models, Patents

Collaborative ResearchAgreement

Confidentiality or Nondisclosure Agreements (Trade Secrets)

Technology LicensingAgreement, Branding

ValueValue addingadding

Intellectual Property Questions

Intellectual Property (IP) Issues/questions during New Product Development (NPD): Can the innovation be legally protected? For how long? How does one protect an innovation from imitators? How much will it cost? When to protect? Do you need to rely on an IP expert?The answers are complicated by the fact that one or more types of legal frameworks may be used to protect a particular innovation, product, process, or creative work. These include trade secrets, trademarks, designs, patents, and copyright. It is necessary to know which are applicable and when each is appropriate. This varies somewhat from jurisdiction to jurisdiction. The advice of a lawyer that specializes in these matters is essential

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Intellectual Property Questions

•It is necessary to know which types of intellectual property rights (IPRs) are applicable and when is each type of IPR appropriate. This varies somewhat from one country to another. •The advice of an IP lawyer is desirable if not essential.

What Investors Look for?What Investors Look for?

Novelty; worldNovelty; world--class; evidence of commercial class; evidence of commercial interest; clear path to marketinterest; clear path to market

Unencumbered, or encumbered by reasonable Unencumbered, or encumbered by reasonable conditions (Equity, royalties)conditions (Equity, royalties)

Protection (NonProtection (Non--disclosure agreements, disclosure agreements, Patents, Designs, Brands, Copyright)Patents, Designs, Brands, Copyright)

IP protected by one or more Patents is the IP IP protected by one or more Patents is the IP required to implement the business planrequired to implement the business plan

““Freedom to OperateFreedom to Operate””

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Bringing it All TogetherExample No. 1Example No. 1

• Decades ago, Coca-Cola decided to keep its soft drink formula a secret

• The formula is only know to a few people within the company

• Kept in the vault of a bank in Atlanta• Those who know the secret formula have

signed non-disclosure agreements• It is rumored that they are not allowed to

travel together• If it had patented its formula, the whole world

would be making Coca-Cola

Bringing it All TogetherExample No. 2Example No. 2

• Patent for stud and tube coupling system (the way bricks hold together)

• But: Today the patents have long expired and the company tries hard to keep out competitors by using designs, trademarks and copyright

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Bringing it All TogetherExample No. 3Example No. 3

• Patent for the fountain pen that could store ink

• Utility Model for the grip and pipette for injection of ink

• Industrial Design: smart design with the grip in the shape of an arrow

• Trademark: provided on the product and the packaging to distinguish it from other pens

Source: Japanese Patent Office

® Registered Trade Mark

‘TM’ UnregisteredRegistered Design

Copyright: Labels & Artwork

Patents: Several dozen!

Bringing it All TogetherExample No. 4Example No. 4

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Bringing it All TogetherExample No. 5Example No. 5 : Personal Computer• Patent protection for the innovative functional

features of the computer• Trademark protection for the brand name that

goes on the box• Copyright protection for the software that runs

inside• Trade secret protection for the semiconductor

processing techniques used to create the processor

IP TRIGGERS• Starting up, investing in, buying or selling a business• Selecting a name or logo for a product, service, or company• Developing a new product or service (biotechnology,

software, devices, and instruments)• Improving an existing product or service• Applying for a government grant • Entering into a government, academic, or corporate

collaboration• Bringing on a key employee or contractor for design,

research, or development work• Providing business or technical information to suppliers,

customers, partners or investors• Launching a major sales effort or marketing initiative• Maintaining or expanding a customer list• Searching for advantages in a competitive market• Setting up a website for your business

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Key Message 1IP adds value at every stage of the valuechain from creative/innovative idea to putting a new, better, and cheaper, product/service on the market:

Literary / artisticcreation

Invention

Financing Product Design

CommercializationMarketing

Licensing

Exporting

Patents / Utility Models/Trade secrets

Copyright/Related Rights

Patents / Utility models

Industrial Designs/Trademarks/GIs

Trademarks/ GIsInd. Designs/Patents/Copyright

All IP Rights

All IP Rights

Key Message 2

• IP Strategy should be an integral part of the overall business strategy of an Enterprise

• The IP strategy of an Enterprise is influenced by its creative/innovative capacity, financial resources, field of technology, competitive environment, etc.

• BUT: Ignoring the IP system altogether is in itself an IP strategy, which may eventually prove very costly or even fatal

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Key Message 3 (More for Less)

• Own Use • Licensing• Franchising• Merchandising (Mickey

Mouse, Hello Kitty)

Key Questions

– What are the IP assets of a business?– Status of the company’s IP Portfolio?– How important are IP assets to the business?– How does the company protect its IP assets?– How does the company protect itself from the

IP assets of others?– What is the company’s IP policy and

strategy? – Is the Company’s business strategy and IP

strategy aligned ?– Is the company getting the best value out of

its IP assets?

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Protecting Inventions

Manage Competition

Hierarchy of IP Value

Design Freedom

Build Markets and Relationships

Deliver Revenue

Pote

ntia

l Ret

urn

Biz Strategy Driver

Stage 1: IP Health Check

Identification/Documentation/Product review:

• patents, trademarks, copyright

• technical specifications, manufacturing and design documents

• benefits statements, product descriptions, marketing statements

IP Management:

• process

• capture, registration

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Stage 2: IP Consolidation

IP Protection:

• IP Gap/Risk Analysis

• includes DRM focus

IP Management:

•IP Register (Build/Refresh)

•IP Management Process

“Like financial management, IP management must be disciplined and process rich to be effective”

Stage 3: IP Management

IP Register

IP Management Process

IP as an Asset – Culture

Resultant IP – IP Capture process/tools

“The interaction between a company’s IP and the IP of others (eg key suppliers of operating software, infrastructure and services) in our increasingly interconnected world is a rich source of resultant, and ultimately valuable, IP”

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Stage 4: IP Commercialisation

‘To Market’ advantage for your valuable resultant IP

An IP lifecycle management advantage

New or enhanced IP revenue streams

Constantly refresh and extract from your IP repository

IP ROI

“Uncaptured, unidentified and/or ill-managed IP cannot contribute to the overall IP ROI businesses must aspire to realise”

IP Management Tips• Integrated management of all IP• Allocate responsibility

– Inside and outside• Conduct research• Create, maintain, and enforce rights• Careful timing of decisions

– Timely filings– Budget planning for expensive actions

• Avoid liability and ownership disputes– IP owners– Customers – Collaborators

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IP Management

• Legal• Technical• Business• Export• Financial• Relationships

• Accounting• Tax• Insurance• Security• Automation• Personnel

An Aspect of Good Management• People Management – because IP is generated by people and

used by people

• Knowledge Management – because a lot of knowledge is informal and may or may not crystallise as recognisable category of IP

• IT Strategic Planning – because a lot of IP is IT-related; some of the more complex IP issues arise in IT context

• Contract Management – because IP is often created (or improved) in context of a contract (eg, supply contract or joint venture

relationship)

• Asset Management – because IP is an asset, albeit intangible; it has a value

• Risk Management – because there are risks to an organisation flowing from its actions, or failure to act, in relation to IP (including

risk of lost opportunity)

with permission of P Crisp, AGS, 2003

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Strategic Alignment of Intellectual Capital

CorporateVision &Objectives

Strategy

Roles for ICValueExtraction

ValueCreation

(Sullivan, 1998)

Strategic Reasons for Implementing a Formal IP Program

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Offensive Reasons• Market advantage – Leverage exclusive rights to

the SME’s developments, sue to obtain injunction and/or damages

• Injunctions – Ability to shut down infringer• License to obtain royalties or other business

benefit• Marketing advantage – real/apparent• Enhance/maintain first mover advantage• Protect investment in R&D• Occupy field in and/or surrounding key

standards

Defensive Reasons• Defend against patents of competitors• Cross license if accused of infringing• Counter sue if sued – use as bargaining

chip• Bolster settlement position• Partners/investors want to know if “idea”

is protected• Competitor who independently develops

idea can obtain IP rights

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Importance of Formal IP Program

• Convey importance of IP to all employees

• Educate employees on steps necessary to benefit from IP/avoid loss of rights/reduce liability

Goals of IP Program

•Protect technology and market position

•Exploit IP – Use as a business tool/source of revenue

•Avoid or reduce liability

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Essentials for Successful IP Program

• Technical – must identify inventions; comply with procedures

• Business/Sales/Marketing – must be aware of what can cause loss of rights; know about technology that can be exploited

The IP Program• Create and distribute/make accessible

patentability and program reference• Use online collaborative workroom to

enhance inventor/counsel interaction• Provide access to and instructions for

completing invention disclosure forms• Use procedure for receiving, logging and

tracking invention disclosure forms• Involve key business personnel

– IP council–Management support

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IP Program Considerations• Employee issues (existing employees,

new hires, departing employees)• Contractors and Consultants (ensure

ownership of IP, confidentiality, etc.)• Manufacturers, distributors, joint

ventures• Indemnity• Mechanisms for identifying IP

–Submission procedures–Status chart

IP Program Considerations• Documentation (notebooks, invention

disclosures, etc.)• Pre-release reviews – avoid loss of rights

(speeches, publications, trade shows, etc.)

• Avoiding liability• Insurance• Clearance process for new products and

processes – non-infringement options

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Identifying and Harvesting Inventions

• Identify business units that may generate inventions

• Identify key personnel in each business unit to monitor handling of inventions

• Educate and train key personnel regarding patentability and key issues

• Provide seminars for other personnel to enlighten and inspire

• Reward and recognition program for inventors

Identify Existing IP• For existing IP that is not protected, immediate attention should be directed to determining whether and how it may be protected, and if protectable, deciding whether to protect it.

• Critical to do this to avoid inadvertent loss of rights.

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Identifying IP• Identify IP being developed and any timing issues

• Identify key areas of development early – sometimes broad ideas can be protected and details added later

IP Protection – Implementation• Review audit list• Develop strategy (what to protect, how, etc.)• Prioritize, group, budget• Decide• Prepare and file applications• Avoid infringement of third party rights• Get indemnities• Consider insurance• Conduct clearance search; seek expert opinion,

if necessary

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IP Protection – Implementation

•For mergers, acquisitions, investment, partnerships: IP due diligence can be critical to:–Ensure protection–Identify potential liability–Valuation

IP Protection - Respect•Respect the IP rights of third parties

•Educate associates•Documented corporate guidelines

•Part of Integrity Program

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Conversion Mechanisms

• Value Extraction– Sale– Out-license– Joint Venture

– Donation

• Strategic Positioning(Value Creation)– Strategic Alliance– Integrate with Current

Business– Create New Business

(Sullivan, 1998)

ICM Gathering IP Management System

InnovationProcess

IPPortfolios

BusinessStrategy

and Tactics

CompetitiveAssessment

Patenting Criteriaand Decision Process

Valuation of theOpportunity

ValueExtraction

StrategicPositioning

Store

ObtainTechnologyInternally

ObtainTechnologyExternally

DecisionProcessAssess the

Need of NewInnovation

(Davis, 2001)

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Best Practices to Control Costs

• Relate the patent portfolio to business use• Establish an IP committee with cross-

functional members• Establish a process and criteria for

screening patents• Set detailed guidelines for patent filing and

renewal• Regularly and systematically review the

portfolio to prune patents not worth maintaining.

(Davis, 2001)

Best Practices for IP Integration

• Align IP strategy with corporate strategy• Manage IP and intellectual assets across

multiple functions• Conduct competitive assessment• Codify IP knowledge and share with all

business units• Focus on strategic value extraction• Patent strategically. Identify and exploit

trends in your own industry to create new rules of the game

• Institute a performance measurement and reporting system.

(Davis, 2001)

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Business Perspective:Business Perspective:•• Local market factors, customer needsLocal market factors, customer needs•• Return on investment = incentive to Return on investment = incentive to

innovate, and to employinnovate, and to employ•• Many innovations require substantial Many innovations require substantial

investmentsinvestments•• IP protection encourages investment and IP protection encourages investment and

innovation, reduces riskinnovation, reduces risk•• Business modelBusiness model

•• You need a return You need a return -- one way or another one way or another •• Build business and meet customer needs Build business and meet customer needs

by keeping IP, by sharing IP, or both?by keeping IP, by sharing IP, or both?

ChoicesChoices•• Copyright or patent?Copyright or patent?

–– Most investment in innovation is at Most investment in innovation is at the R&D stagethe R&D stage

•• Patent or trade secret?Patent or trade secret?–– Patents are a more open alternativePatents are a more open alternative

•• How to use patents?How to use patents?–– exclude or licenseexclude or license

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B1B1 B2B2 B3B3RequirementsRequirements

DesignDesign& &

SpecSpec

Implement in CodeImplement in CodeReleaseReleaseVerificationVerification

betabetaBBnn

TrademarkTrademarksearch for search for

published namespublished names

Secure patent rights Secure patent rights in innovationsin innovations

Define license Define license rights through EULArights through EULA

Enhance copyrightEnhance copyrightprotectionprotection

through registration through registration

Licensing in of Licensing in of 33rdrd party code or party code or

patentspatents

Managing IP RightsSoftware Product Development

Process

MicrosoftMicrosoft’’s IP Strategys IP Strategy•• Carefully manageCarefully manage the code that goes into products the code that goes into products

•• Secure protectionSecure protection for innovationsfor innovations

•• License inLicense in additional rights and additional rights and respectrespect the IP rights the IP rights of othersof others

•• License outLicense out patents to others on commercially patents to others on commercially reasonable terms reasonable terms

•• Stand behind our products with customer Stand behind our products with customer indemnificationindemnification

•• Promote effective Promote effective IP law reform and enforcementIP law reform and enforcement

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Microsoft was historically a trade secret reliant companyMicrosoft was historically a trade secret reliant company

Increasing reliance on patentsIncreasing reliance on patents•• Substantial R&D investmentsSubstantial R&D investments

•• More interdependent environmentMore interdependent environment

IP Policy Launch (2003)IP Policy Launch (2003)•• Reorientation of IP licensing and planning Reorientation of IP licensing and planning –– sharing, not sharing, not

exclusive use of patents exclusive use of patents

•• Microsoft is Microsoft is ““open for businessopen for business”” for licensing IP, even for for licensing IP, even for competitors competitors and OSS vendorsand OSS vendors

Active licensing programActive licensing program

MicrosoftMicrosoft’’s IP Strategy in s IP Strategy in contextcontext

Open InnovationOpen Innovation: : A Shift In Innovation A Shift In Innovation Paradigms From Closed To Open Paradigms From Closed To Open

(from Henry Chesbrough(from Henry Chesbrough’’s s ““Open Innovation: The New Imperative for Creating Open Innovation: The New Imperative for Creating and Profiting From Technology)and Profiting From Technology)

The sharing of knowledge and innovation through IP to The sharing of knowledge and innovation through IP to foster economic growth and meet customer needsfoster economic growth and meet customer needs

Closed InnovationClosed Innovation Open InnovationOpen Innovation

The smart people in our field work for usThe smart people in our field work for us Not all the smart people work for us. We Not all the smart people work for us. We need to work with smart people inside need to work with smart people inside

and outside the companyand outside the company

To profit from R&D, we must discover it, To profit from R&D, we must discover it, develop it, and ship it ourselvesdevelop it, and ship it ourselves

External R&D can create significant External R&D can create significant value; internal R&D is needed to claim value; internal R&D is needed to claim

some portion of that valuesome portion of that valueThe company that gets an innovation to The company that gets an innovation to

market first will winmarket first will winBuilding a better business model is Building a better business model is better than getting to market firstbetter than getting to market first

If we create the most and best ideas in If we create the most and best ideas in the industry, we will winthe industry, we will win

If we make the best use of internal and If we make the best use of internal and external ideas, we will winexternal ideas, we will win

We should control our IP, so that our We should control our IP, so that our competitors doncompetitors don’’t profit from our ideast profit from our ideas

We should profit from othersWe should profit from others’’ use of our IP, use of our IP, and we should leverage othersand we should leverage others’’ IP whenever IP whenever

it advances our own business modelit advances our own business model

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Managing IP in OSSManaging IP in OSS•• ““FreeFree”” rights to view, modify, redistribute source rights to view, modify, redistribute source

code defined in IP licensecode defined in IP license•• Supporting some business modelsSupporting some business models•• Mixture of OSS and proprietary = commonMixture of OSS and proprietary = common•• Some efforts by OSS vendorsSome efforts by OSS vendors

–– IP asset management and complianceIP asset management and compliance–– IP licensing/crossIP licensing/cross--licensing among competitorslicensing among competitors

•• Open Innovation NetworkOpen Innovation Network

–– Partial patent pledges and other Partial patent pledges and other ““giftsgifts””–– Vendor indemnificationVendor indemnification–– Insurance and risk mitigation services (Insurance and risk mitigation services (OSRMOSRM))

•• Aug. 2004: 283 patents potentially infringed by LinuxAug. 2004: 283 patents potentially infringed by Linux

–– The The Patent Commons Project Patent Commons Project

CoCo--opetitionopetition and Microsoftand Microsoft•• Participation and contributions to Open StandardsParticipation and contributions to Open Standards

–– XML, Web ServicesXML, Web Services–– Standardization of document file formatsStandardization of document file formats–– Open Specification PromiseOpen Specification Promise

•• Agreements with competitorsAgreements with competitors–– OSS vendors: OSS vendors: SugarCRMSugarCRM, , JBossJBoss, , ZendZend ……–– Traditional competitors: IBM, Sun, Nokia, RealTraditional competitors: IBM, Sun, Nokia, Real……–– LinuxLinux--related: Novell, related: Novell, LinspireLinspire, , XandrosXandros, Samsung, Fuji Xerox, , Samsung, Fuji Xerox,

LG ElectronicsLG Electronics

•• OSS Interoperability Lab at MicrosoftOSS Interoperability Lab at Microsoft•• Interoperability Vendor AllianceInteroperability Vendor Alliance•• Microsoft OSS projects on Microsoft OSS projects on SourceForge.netSourceForge.net and and

CodeplexCodeplex

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Microsoft Microsoft –– Novell AgreementNovell Agreement•• A bridge between the open source and A bridge between the open source and

commercial software worlds commercial software worlds –– A model for respecting IP while also A model for respecting IP while also

innovating on behalf of many customers innovating on behalf of many customers with mixed source environmentswith mixed source environments

•• Responding to customer feedback:Responding to customer feedback:–– Technical challenges of managing a Technical challenges of managing a

heterogeneous environmentheterogeneous environment–– Vendors should resolve IP issues directlyVendors should resolve IP issues directly

•• Components:Components:–– Technical Interoperability CollaborationTechnical Interoperability Collaboration–– Patent Collaboration AgreementPatent Collaboration Agreement–– Business CollaborationBusiness Collaboration

Models ofModels of CoCo--opetitionopetition??•• Competition as fierce as everCompetition as fierce as ever•• Customers want competition Customers want competition and and

cooperationcooperation•• Competitors finding ways Competitors finding ways

–– to enhance interoperabilityto enhance interoperability–– to share intellectual propertyto share intellectual property–– to build bridges between communities, including to build bridges between communities, including

OSS and proprietary software communitiesOSS and proprietary software communities•• The IP system is flexible and can be used to The IP system is flexible and can be used to

enhance coenhance co--opetitionopetition

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Thank YouGuriqbal Singh Jaiya

[email protected]/sme/en/index.html

www.wipo.org