Market Reseacrh on the Product Line of Jaquar

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    SUBMITTED BY

    KUMAR RISHIROLL NO.: 110907003

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    Jaquar and Company Pvt. Ltd. : An Introduction

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    Jaquar group was built on the platform of highest quality standards,

    aesthetics and with the intent of providing world class products. Conceived

    way back in 1960 by Mr. N.L. Mehra.

    Crossing 1250 crore mark in FY-11-12, Jaquar is truly a global bathsolutions company creating benchmarks in the industry and the most

    preferred one stop solutions brand across the globe.

    Vision: - Global leader in Complete Bathing Solutions for inspired living. Mission: - Continuously striving to create value and exceeding customers

    expectations in quality, delivery and cost effectiveness through continuous

    product innovation and cutting edge technologies Values:-

    Passion for Technology

    Taking care of our people

    Excellent customer service

    Building strong relationships

    Entrepreneurial spiritReliability

    Quality Policy50 years of presence and 5 lac happy new customers every year speaks

    volumes of Jaquar obsession towards quality.

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    Strategic Business VerticalsBathing Solutions

    Lighting Solutions

    Brands

    Artize: Craftsmanship in water.Jaquar: Experience bathingEssco: Superbly Efficient

    Products: Arranged under following categories:-FaucetsShowers

    SanitarywareWellness ProductsShower EnclosuresWater HeatersFlushing SystemsLighting Products

    Green Initiative: Jaquars innovative technology which increasesthe pressure of faucet in a normal water supply & saves water

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    MARKET RESEACRHFour Ps of Marketing

    Product

    PricePlace

    Promotion

    Market Research Vs Marketing Reseacrh

    Marketing Research covers all four of those possible measures to identify and

    understand consumer preferences. Where on the other hand, Market Researchtypically covers one of those four measuresplace. Place includes an analysis

    of a specific market or segment. Market Researchers argue that what they do

    is customer-oriented and the measurement of market demand only

    Why Market Research has been done in this project?

    Market Research deals with place factor that studies customer and competition

    the work undertaken for this project in the company was totally focused on that

    part only. As the respondents were contacted at their work sites, offices and

    projects the information about the market research aspect were studied in

    detail.

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    RESEARCH METHODOLOGYResearch Design

    The descriptive research design was adopted for this project.

    Hypothesis Testing

    The Following five hypotheses have been tested based on the data collected:1. Choice of Appliances is independent of different brands available in the market.

    H0: Choice of Bathroom appliance is dependent on the brand image

    H1: Choice of Bathroom appliance is independent of the brand image

    2. Aesthetics of product is given priority over other attributes of kitchen & Bathroom

    appliances.

    H0: Aesthetic is given preference over other featuresH1: Aesthetic is not given preference over other features

    3. Bathrooms are considered important portion of house by the population.

    H0: Bathrooms are just a portion of house

    H1: Bathrooms are important part of house

    4. People are ready to pay more than 150,000/- INR for new bathroom / kitchen

    appliances.H0: Consumers are not willing to pay a large sum for bathrooms

    H1: Consumers are willing to pay a large sum for bathrooms

    5. Brand image of appliance is closely co-related with advertisements effectiveness.

    H0: Brand image and Advertisements are having high correlation

    H1: Brand image & advertisements are not co-related

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    DATA ANALYSISSWOT ANALYSIS

    INTERNALSTRENGHTHS WEAKNESSES

    1) Jaquar now leads the faucets markets in India

    with a market share of 60% by volume.2) Jaguar has been a leader for over ten years and

    has maintained its market share despite

    competition.3) The company is constructing its fourth plant at

    Manesar for 100 crore, to manufacture the new

    products.4) Strong distribution channel.

    1) Serious quality check is required as the

    production volume is increased.2) The after sales service facility is at the moment

    restricted to big cities and growing cities and

    similar places. This needs to be expanded on an

    express manner. Not just state capitals but areas

    that may be a potential market in the next 5 years

    need to be focussed from now.3) The human resource management should be

    expedited so as to match the efficiency of the

    international brands.

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    EXTERNALOPPURTUNITIES THREATS

    1) Jaquar is undergoing a change in its

    marketing messages along with a brand

    rehaul.2) It is also increasing its focus on theexport market and the institutional segment

    (hotels, builders) in India that contributes

    35% of its sale.3) Rising domestic demand for sanitary

    ware.4) Ability to exploit local expertise in

    related sectors, cluster technologies.

    1) Increased competition; any and every

    brand in the world is now present in India2) Low priced import of identical products

    of inferior quality from China.3) Existence of large unorganised sector for

    taps and sanitary ware item.4) Large international surplus which are

    often dumped in Indian market and eat away

    into the market share for luxury items.

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    FINDINGS1. Supplier to large sized projects.

    2. Builders were fond to e making decisions at site closely followed by end-client.

    3. High level of brand consciousness and recognition ofJaquars

    advertisements.

    4. Majority of returning customers.5. Products satisfaction level are high.

    6. Indifference to Jaquars complete product line.

    7. Quality of product the biggest factor in purchase decisions.

    8. Satisfactory pricing.

    9. Quality of Jaquar products are satisfactory but still lot of avenues for

    improvement exist.

    10.Innovative designs acknowledged in the market.

    11.Leader among Indian and foreign brands in many products.

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    LIMITATIONSFollowings are the limitations of the project work taken by me:1. One of the limitations of this project study is of the time limitation. Since the duration of

    our project study is limited, it is somehow difficult to fully know any big organization likeJaquar in this limited time period.

    2. Senior managers and others officers in Jaquar are also very busy. They do not have enough

    time for solving our queries in details.3. The geographical stretch of this project is NCR and adjoining territories and so it cant

    provide a general picture of consumer behaviour.4. The research is done through respondents who were approached by the company as

    prospective clients.5. The accuracy of the response cant be ascertained fully as the respondents were

    interviewed between work time so bias and ideas of the time must creep in some ways.6. Many respondents were hesitant to provide accurate information and thus an

    approximation has been made.7. The information about competitors is purely secondary and based on wor of mouth and

    internet searches.