MLI-102 No. of Printed Pages : 4

MASTER OF LIBRARY AND INFORMATION SCIENCE (Revised)

Term-End Examination 4 June, 2013

MLI-102 : MANAGEMENT OF LIBRARY AND INFORMATION CENTRES

Time : 3 hours Maximum Marks : 100

Note : Attempt all questions. All questions carry equal marks.

Illustrate your answers with suitable examples and

diagrams, wherever necessary. Write relevant question

number before writing the answer.

1.1 Explain the principles of scientific management

and highlight its limitations.

OR

1.2 Explain the concept Total Quality Management

(TQM) and discuss its relevance for libraries and

information centres.

2.1 Enumerate different monitoring and controlling

techniques. Discuss MIS and its application in

libraries and information centres.

OR

2.2 What is a flow chart ? What purposes does it

serve ? Draw the symbols used in flow charts

along with their meaning.

MLI-102 1

P.T.O.

3.1 Discuss in brief different approaches to

leadership.

OR

3.2 Discuss in detail different components of Human

Resource Planning (HRP).

4.1 Discuss the need for budgetary control systems

and elaborate their merits and demerits.

OR

4.2 Is information a marketable commodity ? Explain

the process of information generation and

production.

5.0 Write short notes on any three of the following (in about 300 words each) :

(a) Hawthorne studies

(b) MBO

(c) Work sampling

(d) Performance appraisal

(e) E-marketing benefits

MLI-102 2

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