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MLI-102 No. of Printed Pages : 4
MASTER OF LIBRARY AND INFORMATION SCIENCE (Revised)
Term-End Examination 4 June, 2013
MLI-102 : MANAGEMENT OF LIBRARY AND INFORMATION CENTRES
Time : 3 hours Maximum Marks : 100
Note : Attempt all questions. All questions carry equal marks.
Illustrate your answers with suitable examples and
diagrams, wherever necessary. Write relevant question
number before writing the answer.
1.1 Explain the principles of scientific management
and highlight its limitations.
OR
1.2 Explain the concept Total Quality Management
(TQM) and discuss its relevance for libraries and
information centres.
2.1 Enumerate different monitoring and controlling
techniques. Discuss MIS and its application in
libraries and information centres.
OR
2.2 What is a flow chart ? What purposes does it
serve ? Draw the symbols used in flow charts
along with their meaning.
MLI-102 1
P.T.O.
3.1 Discuss in brief different approaches to
leadership.
OR
3.2 Discuss in detail different components of Human
Resource Planning (HRP).
4.1 Discuss the need for budgetary control systems
and elaborate their merits and demerits.
OR
4.2 Is information a marketable commodity ? Explain
the process of information generation and
production.
5.0 Write short notes on any three of the following (in about 300 words each) :
(a) Hawthorne studies
(b) MBO
(c) Work sampling
(d) Performance appraisal
(e) E-marketing benefits
MLI-102 2
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MLI-102 4