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MASTRO

Customer Management Module Team MKS

Marcus Chan Ying Wai 1003R78555

Tan Shee Lim 1003R78398

Kelvin Kiing 1003R78404

User Manual

By team MKS

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Contents

1. Client Side -Login…………………………………………………………………………………………..3

-Add TV Package………………………………………………………………..………..4

-Remove TV Package……………………………………………………………………5

-Add Service……………………………………………………………………….………..6

-Remove Service………………………………………………………………………….7

2. Administrator Side -Login……………………………………………………………………………….............8

-Add TV Program………………………………………………………………………….9

-View TV Program…………………………………………………………….………..10

-Remove TV Program…………………………………………………………………11

-Add TV Package………………………………………………………………….…….12

-View TV Package……………………………………………………………….………13

-Remove TV Package…………………………………………………………….……14

-Add customer………………………………………………………………….……….15

-View customer………………………………………………………………….………16

-Remove customer…………………………………………………………….………17

-Remove service…………………………………………………………………………18

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Client Side Login

1. To login, an administrator needs to register the customer in by filling up the

registration form.

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Client Side Add TV Package

1. In order to add a TV Package, a customer needs to select at least a service type,

which is either Individual type or Government type or Non-government organization

type or private organization type.

2. After selecting the service type, user is required to enter their service type code.

3. After the service type code is entered, user is displayed with a list of TV Package.

4. User is required to enter the package name in order to add the package.

5. After adding the package, a pop out will appear, as appropriate discount is given to

different type of services.

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Client Side Remove TV Package

1. To remove a TV package, User is required to select their service type.

2. Lists of TV package that have been added are displayed.

3. User is required to start with number ‘1’ if user wants to remove the first TV package.

4. A message will pop out saying the TV package is successfully removed.

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Client Side Add service

1. Lists of services available are display for client to choose.

2. After selecting the appropriate service type, user is required to enter their identity

card, to ensure that the customers are registered by an administrator and validation

purposes.

3. User is required to key in their service address for installation purposes.

4. Lastly, user needs to input their desire service code in order to purchase a TV

package.

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Client Side Remove service

1. In order to remove services, user needs to select the service type.

2. After selecting the service type, a list of service is display according to the service

type that the user has picked.

3. To remove a service, user needs to start with number 1 in order to remove the first

service.

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Administrator Side Login

1. By default the login id is admin and the default password is admin.

2. After administrator has successfully login, he/she will be directed to the menu page.

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Administrator Side Add TV Program

1. The administrator needs to input data into a list of text field in order to add a TV

program.

2. The TV Program code should have at least 4characters.

3. All the text field should be fill in by administrator, in order to proceed.

4. After successfully added the TV program, user can view it from the view TV Program

button on the left side tree menu.

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Administrator Side View TV Program

1. Administrator needs to add a TV Program first in order to view it.

2. To view the TV Program added by administrator, he/she needs to click the view TV

Program button on the left side of the tree menu.

3. After clicking the button, a list of TV Program will be display accordingly.

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Administrator Side Remove TV Program

1. In order to remove a TV program, the administrator needs to click the remove TV

program button on the left side tree menu.

2. After clicking the button, a list of added TV program will be displayed.

3. Administrator is required to input numbers (Start with number ‘1’) into the text field

in order to remove any desire TV program.

4. After the TV programs that the administrator wants to remove have been selected,

the administrator needs to click the remove button.

5. After clicking the remove button, the TV program will be automatically removed from

the list.

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Administrator Side Add TV Package

1. To create a TV package, administrator needs to add TV program first in order to

create the TV Package.

2. The add TV package button is available on the left side of the program in the tree

menu.

3. After clicking the add TV package button user is required to enter the package name,

follow by the program name, price and type of charge.

4. After completing all the necessary information, user needs to click the confirm

button to proceed.

5. After clicking the confirm button, the TV package is then saved and can be view

under view TV package button.

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Administrator Side View TV Package

1. Administrator is able to view all the available TV packages, by clicking the view TV

package button.

2. After clicking the button, a list of available TV package is displayed.

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Administrator Side Remove TV Package

1. To remove a TV package, the administrator needs to click the remove TV package

button.

2. After clicking the button, a list of available TV package will be displayed.

3. In order to remove the TV package, the administrator is required to input numbers

(Start from number ‘1’).

4. After the TV packages that the administrator wants to remove have been selected,

the administrator needs to click the remove button.

5. After clicking the remove button, the TV package will be automatically removed from

the list.

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Administrator Side Add customer

1. To add a customer, the administrator needs to click the Add Customer button.

2. After clicking the button, the administrator is required to enter the client’s username,

password, address and age.

3. After completing the necessary fields, a client will be added into the system.

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Administrator Side View customer

1. To view the entire customers who are registered, the administrator needs to click the

view customer button.

2. After clicking the button, a list of added customer will be displayed.

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Administrator Side Remove customer

1. To remove a customer, an administrator needs to input the customer number.

2. After selecting the customer, administrator is require to press the remove button.

3. A pop-out will appear, this indicates that the customer has been removed.

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Administrator Side Remove service

1. To remove a service, user needs to select a service type by clicking the remove

service button.

2. After clicking the button, user are required to choose the service type that the

administrator wants to remove.

3. After selecting the service type, administrator is required to input numbers only

(starts from number ‘1’) and click confirm.

4. After clicking the confirm button, the service type will be removed according to the

customer.