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Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager

Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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Page 1: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

Membership Services & Marketing

Courtney Fagan, Strategy & Member Engagement Manager

Page 2: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

• The municipal self-insurance pool of Colorado

• We provide property/liability and workers’ compensation coverages to over 80% of the cities and towns across the state

Who is CIRSA?Colorado Municipalities

Non-Members

Page 3: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado
Page 4: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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What We Do

• Risk is a necessary part of everyday life.

• We help by advising members on how they can anticipate problems inherent from people living and working in their communities, deter them from happening, and recover from them should they occur.

• CIRSA offers a fully comprehensive approach to maintaining the safety of a community or public entity, and the individuals within it.

Serve those who serve Colorado communities

Page 5: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

Our motto and our approach to partnering with members.

Safer Together

Page 6: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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CIRSA’s Mission

To provide Colorado municipalities with the knowledge, guidance, and

resources they need to effectively manage risk and create the

conditions for their communities and citizens to thrive.

Our How

Page 7: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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CIRSA’s Vision

A Colorado filled with rich and diverse communities in which people can

live well together with the freedom to pursue their personal and

professional dreams.

Our Why

Page 8: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado
Page 9: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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Membership Services & Marketing Department

Courtney FaganStrategy & Member Engagement [email protected]

Steve DellerbaSenior Marketing [email protected]

Destiny JohnsonMarketing [email protected]

Page 10: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

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Membership Services/Marketing

Member Relations • Recruitment, Member Satisfaction Visits, Service Summaries, and

Council/Trustee Presentations

Events & Programs• General Membership Meeting, Tami’s Lunch Bunches, Endowment and

Scholarship Programs

Communications & Engagement• Web Site, Annual Report, CIRSA Safety YouTube Channel, Safety Quizzes,

LinkedIn, Member Information Database, Surveys

Page 11: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

Benefits of Membership

Ownership

• CIRSA’s assets are owned by the members

• No outside shareholders

Governance

• Members elect Board of Directors

• Vote on changes to bylaws.

Customer Service

• Member Specific

• Extensive array of services and resources

Training

• Online courses• Personalized,

onsite courses• For staff and

elected officials

• More info

Scholarships & Grants

• Help to advance education

• Assist in risk management expenses.

• More info

Travel Reimbursement

• Meals, lodging, mileage, & parking for CIRSA events

• More info

Page 12: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

• Annual Meeting in June

• Board of Director Elections & Bylaw Amendments

• Held in conjunction with CML Annual Conference

• Travel Reimbursement provided

• Check the Event Calendar each year for more information

General Membership Meeting

Page 13: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

• Secured section of the site – protect sensitive/proprietary information

• Member determines access types

• Importance of updating staff changes/access changes

• On the CIRSA website, here

Web Site Registration

Page 14: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

• CIRSA needs current and accurate member contact information to get in touch with you!

• You can view and change your information and access your CIRSA Representative info on the Member Dashboard.

Member Contact Information

Page 15: Membership Services & Marketing · 2020-06-23 · Membership Services & Marketing Courtney Fagan, Strategy & Member Engagement Manager • The municipal self-insurance pool of Colorado

Please don’t hesitate to reach out if you have any questions or

requests. I look forward to seeing you in person soon!

[email protected]

720-728-1304

Thank You