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CRM Implementation Methodology MICRODYNAMIC S http://www.microdynamicsconsulting.com/ resources.html CRM Implementation Methodology MICRODYNAMIC S Analysis Design Developm ent Deployme nt Operatio n

Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS Microsoft Dynamics CRM Implementation

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Page 1: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

Analysis Design Development Deployment Operation

Page 2: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

Assessment of Architecture

ProjectCharter

Current and FutureState Models

Project Plan

FunctionalRequirements

Fit GapAnalysis

Change Management Strategy

CommunicationsStrategy

TrainingStrategy

Project Kick-Off Meeting(s)

Analysis

Objectives – Deliverables - Milestones

Page 3: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

Implementation Approach Configuration Plan Customization Design Integration Points

Core Team Training

User Acceptance Preparation• Scripts• Execution Model

Design Specifications Solutions Document

Business Requirements Document

Functional Requirements Document• Gaps• Integration• Data Migration

Design

Objectives – Deliverables - Milestones

Page 4: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

Business ProcessModels

SystemConfiguration

Custom Code Production Environment Specification

Integration Code Interface Configuration Data Migration Code

Solution Testing• Process• Integration• Data Acceptance

UserAcceptance Testing

Development

Objectives – Deliverables - Milestones

Page 5: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

User Acceptance Results Production Environment User Training

Final Data Migration System Go Live

Deployment

Objectives – Deliverables - Milestones

Page 6: Microsoft Dynamics CRM Implementation Methodology MICRODYNAMICS  Microsoft Dynamics CRM Implementation

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

http://www.microdynamicsconsulting.com/resources.html

Microsoft Dynamics CRMImplementation Methodology

MICRODYNAMICS

Operation Documentation Post Production Support

Ownership Transition

Operation

Objectives – Deliverables - Milestones