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Manager, Business Development, M- commerce Mir Sadik Faisal House-43/A (N-3), Road #09 Mob: +8801610006787 Dhaka Cantonment, Dhaka-1206 Email: [email protected]

Mir Sadik Faisal Feb12

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Manager, Business Development, M-commerce

Mir Sadik Faisal

House-43/A (N-3), Road #09 Mob: +8801610006787

Dhaka Cantonment, Dhaka-1206 Email: [email protected]

I have gathered more than 7 years of experience in various functions of telecom, mostly in m-commerce and credit operations. Worked in grameenphone limited and currently serving in airtel Bangladesh limited. I have developed solid organizational, communication and time management skills. Adept at bridging process gaps to complete business interest. Currently working as Manager, Business development, m-commerce; seeking a senior management level position.

Objective

Mir Sadik Faisal+8801610006787

Key Strength

Strategy Formulation

Project Coordination

Budgeting and Cost Control

Process Development

Risk Management

Business Development

Project Planning and Execution

Customer Service

Process Analysis

Japanese Kanji symbol of strength

Mir Sadik Faisal+8801610006787

Professional profileAirtel Bangladesh Limited Manager, Business Development, M-commerceOctober 2011 – till date

The role concentrates on designing and planning the m-commerce way forward for airtel Bangladesh. Have to be dynamic in selecting right partners, design suitable product keeping the regulatory guideline in mind. This role directly impacts the bottom-line and brand of the company by providing the best technological output to the customers, creating a new stream of revenue for the company.

Mir Sadik Faisal+8801610006787

Professional profile… continuesAirtel Bangladesh Limited Manager, Business Development, M-commerceOctober 2011 – till date

1. Successfully lead the m-commerce project team for airtel Bangladesh

2. Prepared and got passed the business plan for airtel money

3. Selection of suitable partner for launching m-commerce in airtel Bangladesh

4. Worked with selected partners in developing mutual process for m-commerce

5. Arranged related BTRC approval6. Designed the m-commerce brand for airtel Bangladesh7. Designed the promotional campaigns for m-commerce

in airtel Bangladesh8. Point of sale selection and rollout with the

coordination of sales and distribution

Key Achievements

Mir Sadik Faisal+8801610006787

Professional profile… continuesAirtel Bangladesh Limited Manager, Credit Risk and Billing, Customer ServiceApril 2008 – September 2011

The job mainly concentrates on improving portfolio profitability by identifying opportunities for improving revenue, reduce costs and losses. This is done through portfolio management analytics and technology to optimize credit, acquisition and billing risks in the portfolio. This role also impacts the bottom-line and brand of the company by minimizing bad debt losses, enhances revenue and by providing uninterrupted services and ensuring on time and accurate billing to customers.

Mir Sadik Faisal+8801610006787

Professional profile… continues

1. Designed and implemented airtel credit policy for the postpaid base

2. Designed and implemented postpaid customer segmentation and ensured different treatment for different segment

3. Outsourced bill printing to a third party, by which airtel managed to save 20% of total billing cost.

4. Managed to reduce customer barring (from 52% to 21%) with various proactive initiatives

Key Achievements

Airtel Bangladesh Limited Manager, Credit Risk and Billing, Customer ServiceApril 2008 – September 2011

Mir Sadik Faisal+8801610006787

Professional profile… continuesgrameenphone limited Deputy Manager, Credit Management, Finance DivisionJune 2004 - April 2008

Main job responsibility was to look after the banking part that is concerned with post paid bill collection and reconciliation, promote auto debit to customers, reduce time gap between customer payment to posting in the system. This role had direct impact on customer satisfaction and company revenue.

Mir Sadik Faisal+8801610006787

Professional profile… continues

1. Implemented real time postpaid collection process through multiple Bank. Such as Southeast, The City, One Bank, Bank Asia, Prime Bank, The Trust Bank etc

2. Implementation and promotion of auto debit process.

3. Ensure monthly reconciliation of collection through bank.

4. Successfully handled first grameenphone center (GPC Uttara) as deputy center manager.

Key Achievements

grameenphone limited Deputy Manager, Credit Management, Finance DivisionJune 2004 - April 2008

Mir Sadik Faisal+8801610006787

Educational History

CGPA – 3.45Final exam held on December 2003Department of Accounting and Information SystemsUniversity of Dhaka

MBA (Major in Accounting)-2003

CGPA – 3.86Final exam held on November 2002Department of Accounting and Information SystemsUniversity of Dhaka

BBA (Major in Accounting) - 2001

Mir Sadik Faisal+8801610006787

Personal information

Father: Mir Abdul WadudMother: Ramisa Begum

Date of Birth: 1st January 1980Nationality: BangladeshiMarital Status: Married

Religion: Islam

Mir Sadik Faisal+8801610006787

THANK YOU!