M+IT 2013 IncentiveWorks Showguide

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IncentiveWorks is the LIVE version of Meetings + Incentive Travel magazine. We strive to engage, inform, educate and elevate this vibrant industry through our innovative products and services.


<ul><li><p>CANADAS MEETINGS + EVENTS SHOW OFFICIAL 2013 SHOWGUIDEAUGUST 20-21, 2013 METRO TORONTO CONVENTION CENTRE</p><p>NETWORKCREATE</p><p>LEARN</p><p>SHAREGROW</p><p>INNOVATECELEBRATE</p><p>IncentiveWorksWILL CHANGE YOU</p><p>INS IDE ! E D U C AT I O N + K E Y N O T E S + E X H I B I T O R L I S T I N G S + F L O O R P L A N + S C H E D U L E + N E T W O R K I N G + </p><p>EDUCATE</p><p>DISCOVERSUCCEED</p><p>INTERACT</p><p>PROFIT</p><p>ENGAGE</p><p>Cover.indd 1 13-07-05 2:58 PM</p></li><li><p>Let your group enjoy Porter.</p><p>Conference: conference@flyporter.comGroups: groups@flyporter.comCharters: charters@flyporter.com. </p><p>Porter pg2.indd 2 13-07-05 2:59 PM</p></li><li><p>3M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S</p><p>4</p><p>5</p><p>6</p><p>7</p><p>8</p><p>18</p><p>21</p><p>22</p><p>26</p><p>55</p><p>13</p><p>15</p><p>11</p><p>16</p><p>21</p><p>23</p><p>24</p><p>27</p><p>51</p><p>GENERAL INFORMATIONCLOSING PARTY INFO</p><p>LETTER FROM THE GENERAL MANAGER What does value mean to you? </p><p>SHOW INFOHours, location and more!</p><p>PASSES + PRICING</p><p>INCENTIVEWORKS AT A GLANCEYour guide to IW 2013 and events surrounding it</p><p>M+IT 2013 HALL OF FAME FINALISTSAwards live at IW</p><p>TOP 10 REASONS TO ATTEND IW</p><p>OUR SPONSORS MAKE OUR SHOW COME ALIVE</p><p>HOSTED BUYERS PROGRAM</p><p>MPI FOUNDATION CANADA ROCKS</p><p>THE 2013 TEAM ROBIN PAISLEY | General Manager 416.510.5141RPaisley@MeetingsCanada.com</p><p>SONJA CHILCOTT | Publisher416.510.5226SChilcott@MeetingsCanada.com</p><p>CHRISTINE OTSUKA | Conference Content Manager416.442.5600 x3255COtsuka@MeetingsCanada.com</p><p>STEPHEN FERRIE | Art Director416.442.5600 x3239SFerrie@MeetingsCanada.com</p><p>KEVIN LEGALLAIS | Trade Show Manager416.543.3161KLegallais@MeetingsCanada.com</p><p>BRIAN EASTCOTT | Sales + Marketing Associate416.442.5600 x3213BEastcott@MeetingsCanada.com</p><p>LORI WINCH | Event Manager416.442.5600 x3214LWinch@MeetingsCanada.com</p><p>STEPHANIE HILTZ | Event Coordinator416.510.5231SHiltz@MeetingsCanada.com</p><p>REUBEN RAMSAY | Coordinator/Intern416.442.5600 x3565RRamsay@MeetingsCanada.com</p><p>CORI-ANN CANUEL | Account Manager416.510.6819CCanuel@MeetingsCanada.com</p><p>ALANNA MCQUAID | Account Manager, International416.510.5144AMcquaid@MeetingsCanada.com</p><p>BUSINESS INFORMATION GROUPALEX PAPANOUVice-President of Canadian Publishing</p><p>BRUCE CREIGHTONPresident of Business Information Group</p><p>CONTENTS</p><p>THE CONFERENCEKEYNOTE: SALLY HOGSHEADThe Fascination Advantage:Your personalitys best and highest value</p><p>KEYNOTE: COLONEL CHRIS HADFIELDFull-throttle: Secrets to Sustaining High-level Performance</p><p>SESSION DESCRIPTIONSEducation built for you</p><p>THE TRADE SHOWAPPOINTMENTS TOOLMeet with who you want, when you want</p><p>KNOWLEDGE PODSFree education on the trade-show floor</p><p>NEW ON THE SHOW FLOOR</p><p>SHOW FLOORPLAN</p><p>EXHIBITOR LISTINGS</p><p>EXHIBITOR INDEXBy Company</p><p>Contents.indd 3 13-07-08 12:43 PM</p></li><li><p>incentiveworksshow.com/closingparty</p><p>WILL YOU JOIN US?Wednesday August 21, 6:00 PM </p><p>Were proud to donate the proceeds of the first 250 tickets sold to charity: water. In 2012, we raised enough funds from tickets + onsite donations to build a well in Ethiopia. Our goal for 2013 is two wells!</p><p>WERE FINALLY READY TOREVEAL OUR CLOSING PARTYLOCATION...</p><p>YOUR HOSTS:</p><p>Closing Party Ad pg4.indd 4 13-07-05 3:04 PM</p></li><li><p>52 0 1 3 S H OW G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S</p><p>I have been thinking a lot since National Meet-ings Industry Day (NMID) about how we can speak more effectively as an industry. The more I chat with industry friends, the more I realize there are a lot of people who think we are speaking about value, but in my mind we arent. I am a strong believer that its not just about the numbers (our $32-billion contribution to the GDP), but its what comes of those numbers that matters. If we dont begin to address our real value to the corporations, associations, and governments we serve, we are ripe to find ourselves cut down to the core when times get tough.</p><p>We need to move away from conversations about the big number and the skills we have, and instead start a conversation about the end result that is achieved using these skills. Skills are just a piece of the puzzle. Sure, they make us employable. But if we cant articulate the value that we drive to the bottom line, or deliver in the way of employee engagement, or elevate in sales, we will get no further than we are today.</p><p>Together, we need to begin to turn our col-lective way of thinking upside down. Think of your skills as your foundation, and the deeper </p><p>the foundation, the bigger the voice. However, if you dont convert your skills-based statements to value-based vocals you wont be heard, inside or outside of your organization. </p><p>So, how do you continue to develop your skills AND work to understand and define your true value while manag-ing all of your programs and other job functions? Its cer-tainly not easy. But, its where we fit in. IncentiveWorks is more than just a conference and trade show. Its an op-portunity to hone your skills, build your own solid founda-</p><p>tion and discover your true value. Its a chance to open the conversations with our speakers, your peers, industry associations and the com-munity at large. Its here that you will further understand your value. Take it all in, learn from others and share. </p><p>If we all start to speak the language of value together, imagine how strong we will sound.</p><p>WHAT DOES VALUE MEAN TO YOU?</p><p> ROBIN PAISLEY, GENERAL MANAGER, INCENTIVEWORKS </p><p>SAVE THE DATE AUGUST 19 + 20, 2014</p><p>GM Letter.indd 5 13-07-05 3:06 PM</p></li><li><p>6 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 3 S H OW G U I D E</p><p>ONSITE REGISTRATION On-siteRegistrationopensat7:30a.m.onAugust20th+21st. On-siteRegistrationislocatedintheMainLobbyoftheMetroTorontoConventionCentre,NorthBuilding.</p><p>CHARGING STATIONSNeed a quick boost of power for your devices during IncentiveWorks? Thanks to Charge Bar, well have two charging kiosks conveniently located in our Connection Lounge for you to charge up, while you meet with a colleague, grab a bite to eat or just relax. </p><p>INCENTIVEWORKS CONCIERGE</p><p>a place to recharge your batteries!</p><p>Were here to help make your experience great before, during and after IncentiveWorks. Our event coordinator, Stephanie Hiltz, can assist with all pre-show questions. Contact her at shiltz@meetingscanada.com or 416-510-5231. During the show, our entire team, including our tremendous volunteers, will be at the educa-tion sessions and on the show floor, ready to help in any way they can. Just look for some-one wearing our easy-to-spot, purple IW shirt. Team members will also be attending all official events. PLUS, our permanent Concierge Desk is conveniently located at the top of the escalators.</p><p>IncentiveWorks is offering at-tendees a rich, interactive mobile option to experience the show this year. You can expect to find: Whats On, featuring events in progress, full session descriptions and room assignments, event schedules and updates, an interactive trade show map with full exhibitors list, a photo gallery where you can post your great event shots, and social media links to keep connected to our community.</p><p>The Metro Toronto Convention Centre is pleased to offer attendees Free WiFi in the convention common areas. To connect to the WiFi, please select MTCCPublicWiFi</p><p>TUESDAY AUGUST 20EDUCATION</p><p>8:30 a.m. 11:30 a.m.TRADE SHOW</p><p>11:30 a.m. 5:00 p.m.</p><p>WEDNESDAY AUGUST 21EDUCATION</p><p>8:45 a.m. 11:30 a.m.TRADE SHOW</p><p>11:30 a.m. 4:00 p.mCLOSING PARTY</p><p>6:00 p.m. 12:00 a.m.</p><p>See page 8 for our Full Event Agenda.</p><p>ADVANCE REGISTRATION</p><p>MOBILE APP</p><p>Metro Toronto Convention Centre, North Building255 Front Street W.Toronto, ON </p><p>Visit mtccc.com for parking information and maps.</p><p>LOCATION SHOW HOURS</p><p>FREE WI-FI</p><p> OnlinePre-registrationisopenuntil5:00p.m.ESTonFriday,August16th.</p><p>Show Info.indd 6 13-07-08 1:13 PM</p></li><li><p>72 0 1 3 S H OW G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S</p><p>WE OFFER MANY FLEXIBLE WAYS FOR YOU TO ATTEND. PICK THE PASS THAT IS RIGHT FOR YOU!</p><p>EDUCATION PASS+ Unlimited Sessions + Keynotes+ 2 Lunch Vouchers+ All access Trade-Show pass$80</p><p>WORKS EDUCATION PASS+ 1 Closing Party ticket+ Unlimited Sessions + Keynotes+ 2 Lunch Vouchers+ All access Trade-Show pass$105</p><p>BEST CONFERENCEVALUE</p><p>TRADE-SHOW PASS + Knowledge Pods + Interactive Zones + Connection Lounge+ One-on-One Coaching + Presentation Theatre + 700 Exhibitors</p><p>VIP BUYERS EDUCATION PASSSenior Level Planners Limited Quantities*</p><p>+ Imagineering Tour Invitation+ M+IT Think Tank Discussion+ Distinction as a VIP Buyer+ 1 Closing Party ticket+ Unlimited Sessions + Keynotes+ 2 Lunch Vouchers+ All access Trade-Show pass*In exchange for this pass you must commit tosix (6) appointments, more details online.</p><p>FREE</p><p>APPOINTMENTS PASSPlanners: All Levels Limited Quantities*</p><p>+ 1 Closing Party ticket+ Unlimited Sessions + Keynotes+ 2 Lunch Vouchers+ All access Trade-Show pass*In exchange for this pass you must commit tosix (6) appointments, more details online.</p><p>FREE</p><p>CLOSING PARTY TICKET Featuring exceptional entertainment and networking. THE MOST TALKED ABOUT PARTY OF THE YEAR! $25</p><p>FREE </p><p>FOR QU</p><p>ALIFIED</p><p>BUYERS</p><p>ONLY</p><p>PASSES + PRICING</p><p>REGISTER TODAY USING PROMO CODE SALLYIW TO WIN KEYNOTE SPEAKER SALLY HOGSHEADS BOOK FASCINATE</p><p>Pricing2.indd 7 13-07-09 1:48 PM</p></li><li><p>8 M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S 2 0 1 3 S H OW G U I D E</p><p>INCENTIVEWORKS AT A GLANCEMONDAY, AUGUST 19</p><p>7:30 A.M. 3:00 P.M.</p><p>OFFICIAL PARTNER EVENT</p><p>FIFTH ANNUAL SITE CANADA GOLF TOURNAMENT See page 37Angus Glen Golf Club Start perfecting your swing for an excellent day of networking and golf followed by an Awards Luncheon.</p><p>7:30 P.M. 11:00 P.M.</p><p>OFFICIAL PARTNER EVENT</p><p>INCENTIVEWORKS OPENING NIGHT EVENT! MPI FOUNDATION CANADA ROCKS See page 55UNIUN, 473 Adelaide St. W., TorontoA party so big it covers the entire country. Join 700 industry professionals for a fantastic night of networking, regional cuisine, open bar, top entertainment and plenty of surprises.</p><p>TUESDAY, AUGUST 20</p><p>7:30 A.M. - 4:30 P.M. ON-SITE REGISTRATION </p><p>8:30 A.M. 10:15 A.M. EDUCATION WORKSHOPS See page 11 360 Degrees of Stakeholder Engagement Betsy Bondurant Meetings: The Social Platform of the Future Jackie Mulligan Stop Working and See Productivity Soar! Paul Marchildon Jumpstart Your Creativity Now! Mike McCauley An Insiders Look at Emerging Incentive Travel Destinations Domini Clark</p><p>8:30 A.M. 9:15 A.M. EDUCATION BREAKOUT See page 12 Deconstructing Events: Reengineering your Event for Higher Engagement Ben Moorsom</p><p>9:30 A.M. - 10:15 A.M. EDUCATION BREAKOUT Relationship ROI Nikki Pett</p><p>10:30 A.M. 11:30 A.M. HALL OF FAME LIVE See page 18 KEYNOTE PRESENTATION See page 13 THE FASCINATION ADVANTAGE: Your Personalitys Best and Highest Value Sally Hogshead</p><p>11:30 A.M. - 5:00 P.M. TRADE SHOW OPEN See page 24</p><p>1:00 P.M. 3:00 P.M. KNOWLEDGE PODS See page 21 (on trade-show floor)</p><p>1:00 P.M. - 4:00 P.M. ONE-ON-ONE COACHING See page 30 (on trade-show floor)</p><p>5:00 P.M 11:00 P.M. SUPPLIER PRIVATE EVENTS (by invitation only)</p><p>Calendar.indd 8 13-07-08 1:13 PM</p></li><li><p>92 0 1 3 S H OW G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S</p><p>WEDNESDAY, AUGUST 21</p><p>7:45 a.m. - 3:30 p.m. ON-SITE REGISTRATION</p><p>7:30 a.m. 8:30 a.m. M+IT THINK TANK FOR HOSTED &amp; VIP BUYERS</p><p>8:45 a.m. 10:15 a.m. EDUCATION WORKSHOPS See page 14 Fool-proof Attendance Strategies Sean Beckingham and Steve Dempsey How to Transform Your Meeting: The 5 Principles of Meeting Design Samuel Smith Is Your Sales Approach in Need of a Shake Up? Jill Harrington Fast-Forward: A Look at Future Meetings Technology Jackie Mulligan and Greg van Dyke</p><p>10:30 a.m. 11:30 a.m KEYNOTE PRESENTATION See page 15 Full-throttle: Secrets to Sustaining High-level Performance Colonel Chris Hadfield</p><p>11:30 a.m. - 4:00 p.m. TRADE SHOW OPEN See page 24</p><p>12:00 p.m. - 3:00 p.m. ONE-ON-ONE COACHING See page 30 (on trade-show floor)</p><p>1:00 p.m. 3:00 p.m. KNOWLEDGE PODS See page 21 (on trade-show floor)</p><p>6:00 p.m 12:00 a.m. CLOSING PARTY See page 4 Location to be revealed!</p><p>CHECK OUT THE FLOORPLAN ON PAGE 24 TO HELP PLAN YOUR VISIT IN ADVANCE!</p><p>Calendar.indd 9 13-07-08 1:13 PM</p></li><li><p>Marriott Ad pg10.indd 10 13-07-05 3:11 PM</p></li><li><p>112 0 1 3 S H OW G U I D E M E E T I N G S C A N A D A . C O M / I N C E N T I V E W O R K S</p><p>tuesday, august 20THE CONFERENCE8:30 A.M. 10:15 A.M. </p><p> JUMPSTART YOUR CREATIVITY NOW! </p><p>Event planners are an artistic bunch. We have to beour jobs depend on it. But even the most creative types need a little help getting the juices flowing. This highly visual session, delivered by Freeman XPs director of experience Mike McCauley, will not only inspire, but will give you hard-and-fast rules (yes, there are rules!) to </p><p>spark creativity. Walk away feeling energized with ideas you can implement now! Designed for all levels. Imagina-tion is a prerequisite.</p><p>DESIGNED FOR: Those looking to be inspired and energized!</p><p>PRESENTED BY: Mike McCauley, vice-president, director of ex-perience, Freeman XP. Mike unofficially describes his role to clients as being the ringmaster of the entire experience, leading his team to find that pivotal emotional trigger that creates a truly strong connection with the audience.</p><p>8:30 A.M. 10:15 A.M. </p><p> AN INSIDERS LOOK AT EMERGING INCENTIVE TRAVEL DESTINATIONS </p><p>Like a cooks tour of the kitchen, a travel editors perspective on where to go next provides incentive travel planners, ahead-of-the-jetstream intel you need to plan stunning incentive travel trips for your most discerning clients. Be surprised by this list of 10 top (and emerging) destinations for the year to come, packaged with a suite of hot travel trends that will wow even the most sophisticated globetrotter. Arrive curious and leave in-the-know.</p><p>DESIGNED FOR: Those who plan incentive travel programs and are looking to wow their clients and employers with exciting destination ideas.</p><p>PRESENTED BY: Domini Clark is the travel editor of The Globe and Mail, Canadas national newspaper. Its her job to con-nect readers to the worlds hottest destinations. She trav-els extensively, and has so far visited all 10 provinces, more than half the U.S. states and 19 countries. </p><p>8:30 A.M. 10:15 A.M. </p><p> STOP WORKING AND SEE PRODUCTIVITY SOAR! </p><p>Leisure and meetings? It seems like a con-tradiction companies just cant reconcile! Whether they are preparing for an import-ant product launch or want to reward high-performing salespeople, meetings can be a key ingredient in both promoting a leisure ethic and advancing business objectives. With Pauls guidance, meeting profession-</p><p>als will learn to reframe their audiences perspective of work vs. leisure.</p><p>DESIGNED FOR: Those who want to get more out of their em-ployees, attendees and selves.</p><p>PRESENTED BY: Paul Marchildon, CITE, serial-entrepreneur, marketing executive, and lifelong leisure enthusiast. Paul has made it his mission to stop working, to discard the traditional rigid, restrictive, and productivity-crushing work ethicand make some real progress.</p><p>8:30 A.M. 10:15 A.M.</p><p> MEETINGS: THE SOCIAL PLATFORM OF THE FUTURE </p><p>Discover how you can design meetings for the social changes, needs and demands of the future in this interacti...</p></li></ul>