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MITA -- A Vision of MITA -- A Vision of Evolving Evolving Medicaid Medicaid Systems Systems The View from CMS Rick Friedman Director, Division of State Systems Centers for Medicare & Medicaid Services April 18, 2006

MITA -- A Vision of Evolving Medicaid Systems The View from CMS Rick Friedman Director, Division of…

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MEDICAID: People and Money PeopleMoney U.S. Totals294 million$1.54 trillion Medicaid52 million (1 out of every 6 Americans) $305 billion (1 out of every 5 health care dollars) Medicare42 million$ 297 billion Medicaid and Medicare 87 million*$602 billion *About 7 million duals have been subtracted from the total to avoid double-counting Source: Kaiser Commission, 2005

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MITA -- A Vision of MITA -- A Vision of Evolving Evolving Medicaid Medicaid SystemsSystems

The View from CMS

Rick Friedman Director, Division of State Systems

Centers for Medicare & Medicaid Services

April 18, 2006

Growth in Medicaid Growth in Medicaid BeneficiariesBeneficiariesMillions of

Medicaid Beneficiaries

0

10

20

30

40

50

60

1965 1970 1975 1980 1985 1990 1995 2000 2004

MEDICAID: People and MEDICAID: People and MoneyMoneyPeople Money

U.S. Totals 294 million $1.54 trillionMedicaid 52 million

(1 out of every 6 Americans)

$305 billion (1 out of every 5

health care dollars)

Medicare 42 million $ 297 billion

Medicaid and Medicare

87 million* $602 billion

*About 7 million duals have been subtracted from the total to avoid double-counting

Source: Kaiser Commission, 2005

Growth in ProgramGrowth in ProgramComplexityComplexity

►Waivers►HIPAA—Privacy, NPI, etc.►Focus on Quality►Rising Concerns re

Privacy and Security►Duals►Medicare Part D

What Is MITA?What Is MITA?► MITA is a CMS IT initiative to transform the concept of

today’s State-based claims processing systems into an enterprise-wide backbone architecture capable of addressing tomorrow’s Medicaid needs, as well as today’s. 1. IT Architecture Framework Consolidation of principles, business and technical models and guidelines

that form a template for states to use to develop their own enterprise architectures

2. Planning Guidelines Assistance to States to define their own strategic MITA goals and objectives

consistent with CMSO expectations and requirements

3. Processes For States to use in adopting the MITA framework through shared

leadership, partnering and reuse of solutions

What Are MITA’s Goals?What Are MITA’s Goals?

► Help Medicaid managers improve health care outcomes

► Align with Federal Health Architecture

► Ensure patient-centric views not constrained by organizational barriers

► Make use of common IT and data standards

► Foster Interoperability between and within State Medicaid organizations

► Provide web-based access and integration

► Support software reusability with commercial off-the-shelf (COTS) software

► Seamlessly integrate clinical and public health data

MITA’s Key PrinciplesMITA’s Key Principles► Business-driven service oriented

architecture solution

► Firmly grounded in enterprise architecture principles

► Defines a business transformation over a five year and long-term (10 years and greater) timeframe

► Includes a technical architecture and a transition strategy to enable the business transformation

MITA’s ComponentsMITA’s Components► Business Architecture

Operations Concept MITA Maturity Model Business Process

Model Business Capability

Matrix MITA Self-Assessment MITA Business

Services

► Technical Architecture MITA Application

Architecture MITA Data

Architecture Technology

Architecture Technical Capability

Matrix MITA Standards

Why Business Processes?Why Business Processes?► Views the business cross-functionally► Organizes the actions of the business as a

set of activities in response to business events

► Cuts through the existing silos enabling opportunities for real process improvement

► Discover Shared Business Capabilities► Capabilities point to the Services

needed by the architecture

3

Multi- Layer Application Architecture Model

.NETJavaJ2EE

Unix/C++

OS/390MQ

EligibilitySystems

CustomCode

MMIS/Legacy

COTS

DB

Case Workers,State Agencies

State Staff PartnersParticipants

Benefic iaries &Providers

Public Health,Other

Access Layer: Interface &Access Channels

Service Management Layer :•Service contexts & Contracts related to Business Services•Service Infrastructure

Service- Application Layer: Service Implementat ions• New servic es• Existing Applications wi th Service Wrappers• COTS with Service Wrappers• new SOA Services

Platform Layer: Existing PlatformsWith Service Enablement or New Service Computing and Networking

SOA Services

EnrollEnrollMemberMemberEnrollEnroll

ProviderProvider

Service Wrappers

BusinessBusinessServiceService

BusinessBusinessServiceService

Service Wrappers

Service Infrastructure

Service Wrappers

Service WrappersCompon et

Services

Service Wrappers

4

Others

Provider ManagementMember Management

LegacySystems

Others

Language TranslationCRM

Service Components COTS, Open Source

The MITA Architecture is a Service-OrientedArchitecture

BusinessApplications

Area(s)

CommonServices

Cross-CuttingService Areas(i.e., Search,

Security)

PerformanceMeasurement Services

Process Automation

Interoperability Elements

Access Channels

Pattern Recognition and Audit

Forms Management

Rules Engine

Adaptability and Extensibility

Data Sharing

Others

Utility Services

Kiosk, VRS,PDA, Web

Browser, WebServices, Other

5

Logical Level Interoperability Model-Data Sharing and Coordination Architecture

State 1 State 2 State N Partners…………

MITAStrategic

Hub

ExternalData

Sharing Hub

TacticalHub

TacticalHub

6

MITA Maturity Model for States

HubsUtility

Services

Initiatives(NHII, CHI)

FederalHealth

ArchitectureCommon

Processes

• Target MITA Architecture

• Traceability

• Progress Tracking

Level 1Claims Processing Focus

Level 3Quality of Care Focus

Level 4Health Outcomes Focus

Level 5National Health and Safety Focus

Level 2Beneficiary Focus

HubsUtility

Services

Initiatives(NHII, CHI)

FederalHealth

ArchitectureCommon

Processes

• Target MITA Architecture

• Traceability

• Progress Tracking

Level 1Claims Processing Focus

Level 3Quality of Care Focus

Level 4Health Outcomes Focus

Level 5National Health and Safety Focus

Level 2Beneficiary Focus

ApproachApproach► MITA framework contains models and tools to

guide states in the transformation process -- it does NOT contain implementation solutions. Implementation solutions will be developed by

states and vendors These solutions can be shared with others through

a MITA repository.► MITA team needs state support to refine

business processes and develop business services.

► No vendor’s product is “MITA-certified”

Steps Along MITA PathSteps Along MITA Path1. Adopt a business orientation -- identify program needs,

objectives, goals. Later, decide what technology is required.

2. Map business processes to MITA business process model (see CMS white paper).

3. Do a self-assessment against the MITA business capability matrix (another CMS white paper).

4. Determine maturity level of each business process.

5. Decide which business processes are candidates for improvement by implementing higher level capabilities.

6. Begin to collaborate on the development of business services that can be shared through a MITA repository.

Follow Up ActivitiesFollow Up Activities► Publication/distribution of Release 2.0► Additional MITA white papers ► Emphasis on

Outreach/Training/Communications► More info on deployment and implementation► Detailed Business Service specifications► Creation of work groups, collaboration to

develop Business Services and Solution Sets► Work on one or more MITA repositories