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Mobile bank apps ranked by availability of features Balance or fraud alerts Branch/ATM locator Budgeting/ personal financial management tools Schedule branch appointment Send money to another person (P2P payments) Tap to call customer service Travel notification Credit score tracking Fingerprint login (touch ID) Report a debit/credit card lost or stolen Smartwatch app Turn debit/credit card on or off View balance without logging in (quick view) Rewards program Spanish language option Picture bill pay Cardless ATM Total score 1 Bank of America 22 BBVA Compass 2 21 Wells Fargo 21 Capital One 19 BB&T 18 Citi 18 PNC 18 USAA 17 Bank of the West 3 16 First Tennessee Bank 4 16 Huntington Bank 16 Ally Bank 15 Chase Bank 15 KeyBank 15 SunTrust 15 U.S. Bank 15 Zions Bank 15 Citizens Bank 5 14 Regions Bank 14 HSBC 13 Santander Bank 13 BMO Harris 6 12 Fifth Third Bank 12 M&T Bank 12 TD Bank 12 Comerica 11 Union Bank 7 11 Charles Schwab Bank 9 Data compiled June 26, 2017. S&P Global Market Intelligence researched mobile app features for a select group of U.S. banks between June 9 and June 23, using the apps themselves when possible and otherwise relying on bank websites, app store descriptions and communications with company representatives to determine the availability of features. 1 To calculate the total scores in this ranking, S&P Global Market Intelligence assigned each bank one point for each mobile feature available. Features that were available in all ranked bank apps are included in the ranking but not shown (access other accounts, check balance, pay bills, photo check deposit, review transactions and transfer money between accounts). 2 BBVA Compass is a trade name of Banco Bilbao Vizcaya Argentaria SA subsidiary Compass Bank. 3 Subsidiary of BNP Paribas SA. 4 Subsidiary of First Horizon National Corp. 5 Subsidiary of Citizens Financial Group Inc. 6 Subsidiary of Bank of Montreal. 7 Union Bank is a brand name of Mitsubishi UFJ Financial Group Inc. unit MUFG Union Bank NA. © 2017. S&P Global Market Intelligence. All rights reserved.

Mobile bank apps ranked by availability Balance or fraud ...€¦ · Mobile bank apps ranked by availability of features Balance or fraud alerts Branch/ATM locator Budgeting/ personal

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Page 1: Mobile bank apps ranked by availability Balance or fraud ...€¦ · Mobile bank apps ranked by availability of features Balance or fraud alerts Branch/ATM locator Budgeting/ personal

Mobile bank apps ranked by availability of features

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Bank of America 22BBVA Compass2 21Wells Fargo 21Capital One 19BB&T 18Citi 18PNC 18USAA 17Bank of the West3 16First Tennessee Bank4 16Huntington Bank 16Ally Bank 15Chase Bank 15KeyBank 15SunTrust 15U.S. Bank 15Zions Bank 15Citizens Bank5 14Regions Bank 14HSBC 13Santander Bank 13BMO Harris6 12Fifth Third Bank 12M&T Bank 12TD Bank 12Comerica 11Union Bank7 11Charles Schwab Bank 9Data compiled June 26, 2017.S&P Global Market Intelligence researched mobile app features for a select group of U.S. banks between June 9 and June 23, using the apps themselves when possible and otherwise relying on bank websites, app store descriptions and communications with company representatives to determine the availability of features.1 To calculate the total scores in this ranking, S&P Global Market Intelligence assigned each bank one point for each mobile feature available. Features that were available in all ranked bank apps are included in the ranking but not shown (access other accounts, check balance, pay bills, photo check deposit, review transactions and transfer money between accounts).2 BBVA Compass is a trade name of Banco Bilbao Vizcaya Argentaria SA subsidiary Compass Bank.3 Subsidiary of BNP Paribas SA.4 Subsidiary of First Horizon National Corp.5 Subsidiary of Citizens Financial Group Inc.6 Subsidiary of Bank of Montreal.7 Union Bank is a brand name of Mitsubishi UFJ Financial Group Inc. unit MUFG Union Bank NA.© 2017. S&P Global Market Intelligence. All rights reserved.