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RECEIVE FIRST HAND INFORMATION ON:
• Case studiesofsuccessfuldeploymentofmobilebanking,NFC,e-wallets ande-bankingsolutionsfromIndia, Singapore, Taiwan, Philippines, Kenya, Sri Lanka & its applications to emerging markets of Cambodia, Vietnam, Myanmar etc• Product diversification in the form of mobile banking and ATM services as key strategy to satisfy MFI’s customers • Leveraging on technology tocreateanintimatebankingexperienceand increasecustomersatisfaction
• Enhancing bank’s operational efficiencies andcustomer-orientedcapabilities withtechnology• Developing branchless banking solutions–whatbenefitsdoesitbring?• Mobile Payments & POS-TheFutureofCommerce• Driving technology innovation and taking up contactless payments at merchant locations in emerging markets • Tapping on new customer segment andprovidingadvancedbankingservices tonewgroupofcustomerswithout a prior banking relationshipwiththeuse ofmobileaccount• Rolling out next generations of ATMs • Willmobileoperatorsfindthemselvesinabetterpositiontoprofitablydeliver basicfinancialservicestothemassmarketthanbanks?• Banks diversification of distribution channels • Outlook on Smart & Secure MobileBankingOfferingsviaMessaging,Mobile BrowseroranApp-BasedService• Assessingthe safety of OTA transactions• Regulator’s viewonestablishingtherightpoliciesformobilemoneyto enhancethegrowthandfinancialinclusion• Risk management strategiesinalternatebankingdeliverychannels• Movingtowardscloud computing-whatarethebanks’reaction?• Embracinginnovationandtechnologytoshapeyourcustomerengagement strategy
• HowMobile&DigitalPaymentTechnologiesAreShapingtheFuture of E-Commerce?
Owned and Produced By
AssociateSponsor
Exhibitors
DISCOVER, NETWORK & CONNECT with financial institutions, mobile operators and solution providers at this must attend international meeting. Email:[email protected]:(65)63912552
4th AnnualMobile Payments & Banking
12 – 13 June 2013NagaWorld Hotel
Phnom Penh, CambodiaGreater Mekong / Emerging Markets
Panel of Top Industry Speakers:
Banking Supervision, National Bank of Cambodia
Grace Amberong, Division Head, Management Information System Division under the Securities and Exchange Commission, Department of Finance, Philippines
Matthew Teo, Director – Marketing & Biz Dev (AsPac),VeriFone
Edward Leandro Z. Garcia, President, Rural Bankers Association of the Philippines; President and CEO, Quezon Capital Rural Bank
Hout Ieng Tong, President & CEO, Hattha Kaksekar
Loeung Sopheap, DBA, SVP & Head of Product Development Division, ACLEDA Bank Plc
Pham Trung Kien, Head, E-Commerce, Viettel Telecom
Salil Bhuvanadasan, Emerging Payments Executive- Mobile Financial Services Asia, BICS Asia
Lee Tien Poh, CEO, Maybank Cambodia
Dr Mion Char-Shin, Leader, NFC Project Development, Chunghwa Telecom
Senior Representative, Standard Chartered Bank
Le Viet Hung, Deputy Director, E-Banking Department, VietinBank
Ayeryarwady Bank (confirming)
Agiimaa Chimedsambuu, Senior Manager, Strategic Planning, Mobicom(confirming)
Mahesh Amarasiri, Head of Strategic Planning and Analysis, Etisalat
Suresh Dadlani, Chief Operating Officer,ControlCase Senior Representative, EPIC Lanka Group
And Invited Representatives from:Vodafone • PermataBank • FINTEL FijiBank of the Lao PDR • Kasikornbank
Your roadmap to embrace & leverage on the power of technology for financial transactions in the Greater Mekong & Emerging Markets Kim Vada, Director General of
U Min Wint Oo, General Manager,
To find out more about Sponsorship and Showcase Opportunities,e-mail [email protected] or call +65 63912552 today.
Banks, financial institutions & MFIs in emerging markets from Cambodia to Fiji Islands, India, Indonesia, Kenya, Laos, Mongolia, Papua New Guinea, Vietnam are developing innovative banking to bring services to communities in areas that have been traditionally underserved, such as townships and rural areas. And mobile is not just another channel, it is fast becoming the first choice for many consumers to access financial services - especially in economies with a huge unbanked population.
Technologyisakeyservicedifferentiator.E-bankingisflourishinginemergingmarketswithbanksspendingtheirITbudgetsoninternetandwebrelatedbankingtechnologies.However,thechallengesremainwithincorporatingtechnologyandstreamliningprocessestodrivedowncosts,increasingproductinnovationandevenmoresowithraisingcustomerservicelevelsthroughnewe-bankingstrategies.
At the 4th Mobile Payments & Banking Summit for Greater Mekong & Emerging Markets, the industrystakeholderswill be converging inPhnomPenh,Cambodia, to assess the opportunities, share experiences onhowtodesign,establish&operationalizemobilepaymentsolutions,evaluatetechnology&challenges,discussITstrategiestodriverevenueopportunities,costefficienciesandtotransformthecustomerretailbankingexperienceoftheeconomiesofSouthEastAsia,SouthAsia,EastAsia,CentralAsia,Eurasia,MiddleEastandOceania.
WHO WILL BE THERE?Network and connect with banks, micro finance institutions, mobile network operators, banking architecture & IT solutions providers, financial advisors and consultants at this important Summit.
4th Mobile Payments & Banking SummitforGreaterMekong&EmergingMarketspresentsauniqueopportunityforyoutoreinforceyourcorporatebrandingandleadershippositioninthisindustry.
Sponsorshipisastrategicandcost-effectivewayofraisingyourcompany’sprofileandcreatinggreaterawarenessofyourbrand.Promoteneworexistingproductsandservicesinahighprofilewayamongstaselectgroupofothersponsorsandexhibitors.Avarietyofpromotionalactivitiesareavailableincluding:
•LeadSponsors•Badge&LanyardSponsor•LuncheonSponsors
•RefreshmentSponsors
•TableTopShowcase
4th AnnualMobile Payments & Banking
12 – 13 June 2013NagaWorld Hotel
Phnom Penh, CambodiaGreater Mekong / Emerging Markets
Secure Your Seats Today. Email: [email protected] or call (65) 6391 2552 today.
Sponsorship & Table Top Showcase
75%
9%
7%
6% 3%
39%
20%
12%
9%
8%
5%4% 3%
Summit 2012 Audience Profile By Region
Greater Mekong Subregion 75%South Asia 9%South East Asia 7%Australasia 3%Rest of the World 6%
Summit 2012 Audience Profile By Industry
Banks and Private Equity 39%MNOs and MVNOs 9%Payment Services and Processing 20%Regulators 8%Technology/Handset/Chip Manufacturers 3%MFI 12%Analysts 5%Mobile Entertainment/ Social Media 4%
Summit 2012 Audience Profile By Job Title
CEOs, Presidents, General Managers 49%Partners, Consultants 5%Business Development 9%Heads of Mobile Banking 6%Heads of E-Banking 9%Heads of Retail Banking 5%Heads of IT 13%Heads of Research 4%
By Region
49%
13%
9%
9%
3%
6%
5%5% 4%
By Job Title
By Industry
Secure Your Seats Today. Email: [email protected] or call (65) 6391 2552 today.
DAY ONE 12th June 20138.00 Registration
9.00 Welcome Remarks from Magenta Global
9.05 Regulator’s View on Establishing the Right Policies for Mobile Money to Enhance the Growth and Financial Inclusion• Understanding themarketandcreatinglevelplayingfield• Incorporation ofriskanalysisintoregulationformobilemoney• Empowering theruralpoorthoughmobilebanking• Cambodia’s perspective
National Bank of Cambodia
9.30 Mobile Payments & POS - The Future of CommerceMatthew Teo, Director – Marketing & Biz Dev (AsPac) , VeriFone
9.55 Broadening Adoption and Usage of Banking & Payment Systems in Myanmar• What’sthebusinessmodelforthisnewdistribution channelstrategy?• Broadening accesstothefinance• Facilitating accesstosuchservicesforthemostisolatedpopulations• Howcancommercial banksandtheirpartnersbothoffermobilebanking andtransaction servicesandincreaseformalfinancialservicesaccess?
10.20 Understanding Challenges of Mobile Banking & Payments in Emerging Markets: Implications for Fiji, Myanmar and Kenya• Overviewofcurrentmobilepaymentsofferings• Whatarethekeysuccessfactorsinthoseemergingmarkets?• Envisioning thefutureandtacklingtheobstaclesSenior Manager,Vodafone
10.45 Morning Refreshments
11.15 Mobile Commerce - What Has Changed and What’s Is Going to Happen in 2013Salil Bhuvanadasan, Emerging Payments Executive- Mobile Financial Services Asia, BICS Asia
11.40Services as Key Strategy to Satisfy MFI’s Customers• NewcompulsoryelementinMFI’sstrategytoremaincompetitive inthe market• Tacklingthechallengesofnewbankingtechnologies, includingfully- fledgedcardmanagementsolutions• Smartwaystomeetthedemandforfinancialservicesinthemarket• Willbiometricidentification, enrollment andverification systemfinally takeoff?Edward Leandro Z. Garcia, President, Rural Bankers Association of the Philippines; President and CEO, Quezon Capital Rural Bank
12.05 Tapping on New Customer Segment and Providing Advanced Banking Services to New Group of Customers Without a Prior Banking Relationship with the Use of Mobile Account• Extending mobilefinancialservicestonewsegments• Reviewingthepopulartransaction types:person-to-person payments, billpayments, mobilephonetopupsandcashdepositsandwithdrawals viabranches,ATMsandofflineoffices• Isitacosteffectivewayforbankstoreachun-tappedmarketsanddo soprofitably?Loeung Sopheap, DBA, SVP & Head of Product Development DivisionACLEDA Bank Plc
12.30 Rolling out Next Generations of ATMs• Exploring thefeaturesofthenewATMmachines:onlinebanking connectivity, biometriccapabilities forcustomeridentityauthentication, touchscreenandvoiceguiding• Willthenewtechnologyenablecustomerstodoalmostalloftheir bankingwithoutvisitingabranch,includingopeningaccounts andapplyingforloans,fundtransfer, mobiletop-up,paymentservices• NewsteptotransformthefinancialservicesindustryHout Ieng Tong, President & CEO, Hattha Kaksekar
12.55 Networking Luncheon
14.00 Embracing Innovation and Technology to Shape your Customer Engagement Strategy (Panel Discussion)• Experiences &casestudiesacrosstheregions• Creatingtheultimatebankingexperience• NewProductdevelopments toexceedcustomersexpectations• Innovations atPOS• Whatwehavelearntandwhatitpredictsforthefuture?Grace Amberong, Division Head, Management Information System Division under the Securities and Exchange Commission, Department of Finance, Philippines Hout Ieng Tong, President & CEO, Hattha KaksekarRepresentative, Standard Chartered BankLe Viet Hung, Deputy Director, E-Banking Department, VietinBank
14.30 Payment and Industry Data SecuritySuresh Dadlani, Chief Operating Officer, ControlCase
14.55 Outlook on Smart & Secure Mobile Banking Offerings via Messaging, Mobile Browser or an App-Based Service• Addresssecurity&complianceforthemobilechannel• Bestpracticesforsecuremobileapplication development• Fraud,privacyissuesandpotential malware• Discussing developments forKYCconsiderations andproceduresinthe mobilebanking&paymentslandscapeMobile Security Expert
15.20 mGov Initiatives in the Emerging Markets - A Channel to Electronic Payment in the Philippines• MobiletechnologyusageinthePhilippines (factsandfigures)• Government initiatives onmobiletechnologyusage• MobilepaymentConceptofoperation/business model• ChallengesGrace Amberong, Division Head, Management Information System Division under the Securities and Exchange CommissionDepartment of Finance, Philippines
15.45 Afternoon Refreshments
16.15 Leveraging on Technology to Create an Intimate Banking Experience and Increase Customer Satisfaction• Benefitsofinnovationincontactless paymentstodrivefuturegrowth• Overviewofotherinnovations intheMobileIndustrysuchas mInsurance, mSavings,mHealth,mAgriculture• Ensuringthesafetyofweb,mobileandsocialnetworkspayments• Thisfusionofmobileandmortarishowbankscanredesignthedelivery offinancialservicesandpaymentsSenior Manager, Standard Chartered Bank
16.40 Generating Traffic on the Mobile Channel in Developing Markets – Etisalat Strategy in Sri Lanka• WhytheOTCchannelisasignificant successfactor?• Deploying themobileaccountchannelandtherightproducts• Movingbeyondbasictransactional products• Evaluating newchannelstrategiesMahesh Amarasiri, Head of Strategic Planning and Analysis, Etisalat
17.05 Presentation by EPIC Lanka Group
17.30 Questions & Discussion and End of Day One
9.00 Chairman’s Remarks
9.05 Will Mobile Operators Find Themselves in a Better Position to Profitably Deliver Basic Financial Services Through Mobile Wallet Ecosystems than Banks?• Growthofmobilewalletinemergingmarkets• Whataretheopportunities inmobilewalletspaceforallstakeholders?• MakingItworkPham Trung Kien, Head, E-Commerce, Viettel Telecom
9.30 Lessons from Latest Successful NFC Service Deployment that works: How Could NFC be Made to Work in Thailand, Lao PDR, Myanmar, Vietnam and Cambodia?• LatestTaiwanNFCdevelopment andexperience• CHTWallet–theentryoftheMobilepaymentservice• TSMbyChunghwaTelecom.• HowtheGreaterMekongCountriescanbenefitandadoptittolocal conditions?Dr Mion Char-Shin, Leader, NFC Project Development, Chunghwa Telecom
9.55 Maximizing Channel Adoption through Mobile Payment Platform Integration – Indonesia’s Experience• Reviewingmobilepaymentinfrastructure• Whatiscurrentlyavailable?-Is infrastructure theretoofferm-banking services?• Howeasilycanthepaymentplatformintegratewithothers-potential interoperability withinplatforms• Whatarethenetworkpaymentservicesthatwillbeavailableacross banksSenior Manager, PermataBank
10.20 Morning Refreshments
10.45 Enhancing Bank’s Operational Efficiencies and Customer-Oriented Capabilities with Technology• Mobilepaymentsarechangingthefutureofsmallbusinessesby offeringexcitingopportunities foreasy,on-the-gobusiness• Whatroledoesmobilewalletplayinbankingvaluechain?Lee Tien Poh, CEO, Maybank Cambodia
11.15 Driving Technology Innovation and Taking Up Contactless Payments at Merchant Locations in Emerging Markets• Providingconsumerswithafast,secureandconvenientalternativetocash• Aremerchantsreadywithterminals?• Developing ‘cashless’ society• Vietnam’sexperienceLe Viet Hung, Deputy Director, E-Banking Department, VietinBank
11.40 Mobile Payments & Banking Adoption in Mongolia• What’sthevalueproposition tocustomers?• Whatisthesizeofthemarket?• EnsuringsoundbusinessmodelAgiimaa Chimedsambuu, Senior Manager, Strategic PlanningMobicom (confirming)
12.05 Assessing the Safety of OTA Transactions • Sincemobileisstartingtodominatebankingservicesandsoon payments, fraudstersarelikelytoshifttosmartphones• WhyretailbankstreatthesecurityofOTAtransactions asgreatest challengeinbringingNFCtomarket?• Howmobileplatformcanbeasasecurereplacement forthecard?Speaker to be advised
12.30 The Evolution of Payments- How Mobile & Digital Payment Technologies Are Shaping the Future of E-Commerce? (Panel Discussion)• Innovations inbankservices• Evolvingbusinessrevenuemodelsforbanks• Retail payments, merchantsdeals,loyalty&giftcardsoffersPham Trung Kien, Head, E-Commerce, Viettel TelecomDr. Mion Char-Shin, Leader, NFC Project Development, Chunghwa TelecomMatthew Teo, Director – Marketing & Biz Dev (AsPac), VeriFone
13.00 End of Summit
DAY TWO 13th June 2013
Kim Vada, Director General of Banking Supervision
U Min Wint Oo, General Manager, Ayeryarwady Bank (confirming)
Product Diversification in the Form of Mobile Banking and ATM
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4th AnnualMobile Payments & Banking
12 – 13 June 2013NagaWorld Hotel
Phnom Penh, CambodiaGreater Mekong / Emerging Markets
[B]
