Mobilink HRM

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Business Plan ~ 3G Scenerios

Har Dil. Har Din.

HRM Presentation24th Aug 2013Presented to :-Professor Mam Madeeha Shahzad

By :-Mr. Shoukat Ali MayoMr. Daniyal HassanMs. Gul MahakMr. Ijaz Ameen

2IntroductionTelecom Market changed dramatically.Mobilink:Market leaderNew TechnologiesStrong Brand, larger portfolio of value added services, countries largets Voice and data networkPakistans largest distribution and contact centrePost and pre-paid servicesVision & ValuesVision: "To be the leading Telecommunication Services Provider in Pakistan by offering innovative Communication solutions for our Customers while exceeding Shareholder value & Employee Expectations". Values:Total Customer SatisfactionBusiness ExcellenceTrust & IntegrityRespect for PeopleCorporate Social ResponsibilityHRM Presentation | 2013Mobilink HR Department Hierarchy HRM Presentation | 20134Job Analysis: A Basic Human Resource Management ToolTasksResponsibilitiesDutiesJob AnalysisJob DescriptionsJob SpecificationsKnowledgeSkillsAbilitiesHuman Resource PlanningRecruitmentSelectionTraining and DevelopmentPerformance AppraisalCompensation and BenefitsSafety and HealthEmployee and Labor RelationsLegal ConsiderationsJob Analysis for Teams

HRM Presentation | 2013INTERNALReplacement charts are used.Computerized information systems.Internal announcement.Job rotations.Mode of promotions within the company.Draws up multigenerational staffing plan.

FORECASTING OF INTERNAL CANDIDATESHRM Presentation | 2013STAGES OF HRM IN MOBILINK6HRM Presentation | 20137MOBILINK HUMAN RESOURCE RECRUITING PROCESSPosition Advertisement.Short listing of Candidates.Pre-employment Test.Interview with Line.Final Interview with HR.Selection of the Candidates. Induction & Orientation.

Mode of expansion / Hiring can be internal / externalHRM Presentation | 2013FORECASTING OF EXTERNAL CANDIDATESEXTERNAL Advertising using attractive key words call back / forward your resume. Employment Agencies Public and non profit agencies. Private agencies. Referrals.

HEADHUNTERS Executive recruiters used for hiring top management talent for clients.Include Executive and technical positions.Time saving methodology.

HRM Presentation | 2013SELECTION DEVICES IN MOBILINK TESTS :- General mental ability tests. Conscientiousness tests. Integrity tests.

METHODS:- Work sample tests. Job knowledge tests.Structured interviews.Grade point average.

HRM Presentation | 2013 TrainingThe act of increasing the skills of an employee for doing a particular job, and thus its a process of learning a sequence of programmed behaviour to do that particular job.

Development It refers broadly to the nature and direction of change induced in employees, through the process of training and educative process.Concept of Training and Development at MobilinkHRM Presentation | 2013Training & Development : A ComparisonTraining Short termFor a definite purpose.Development Long term educational For general purpose.Training & Development : At MobilinkIncrease in Efficiency.Increase in Morale of Employees.Better Human Relations.Reduced Supervision.Increased Organisational Viability and Flexibility.Role of Training & Development at MobilinkHRM Presentation | 2013Identifying Training NeedsBasic aim of Training Suitable change in the individual concerned. Should be related both in terms of organizations demand and that of individuals.

Various Methods for identifying Training Needs at MobilinkOrganizational Analysis (Environmental).Task Analysis (Job Tasks).Man Analysis (Human Resource).Identifying Training Needs at MobilinkOn the Job Training (OJT).Demonstration.Coaching. Job Rotation.In-House / E-Learning.

Training Methods at MobilinkHRM Presentation | 2013On the job Training (OJT)To learn by doing itself Basic ThemeLearns the method involved and gets perfection over a specific task.On experience, job performance will be high and become more efficient.On the job Training (OJT)Describes and displaysMore effective mechanical operationsCombined with lectures and group discussions

DemonstrationHRM Presentation | 2013Job Instruction Training (JIT)One job to anotherBroader view on system frame of referenceCooperative approach to different functionsConfusion and affects performance

Job RotationDirect personal instructions and guidanceContinuous evaluation and correctionQuick feedbackCoaching

HRM Presentation | 2013Training Management System at Mobilink16

HRM Presentation | 2013Training Calendar of Employees at Mobilink 17

HRM Presentation | 2013History / Track of Training Program In House & E-Learning 18

HRM Presentation | 201314/04/201419THANK YOUFOR YOURPATIENT LISTENING