Module Title: Supply Chain Management

Type of Module:

PC (Prescribed Core Module)

x PS (Prescribed Stream Module)

ES (Elective Stream Module)

E (Elective Module)

Level of Module: Track Course

Year of Study

Semester

Number of credits allocated

Name of lecturer / lecturers : Prof. Ioannis Minis

Description:

This introductory Supply Chain Management course covers all operational aspects of planning and implementing the supply chain in contemporary enterprises and organizations. The course presents and discusses basic strategies and methods tools for the management of supply chains (e.g. demand forecasting, procurement, distribution channels, customer service). Emphasis is also given to optimization techniques and quantitative methods when tackling complex problems in logistics operations (e.g. warehousing and transportation). The role of ICT and new technologies (e.g. telematics, RFID) in supply chain management is also discussed.

Prerequisites: None

Module Contents (Syllabus):

# Topics Content

1 Basic concepts of supply chain and

customer service

Definitions, the role of supply chain in the economy.

Customer service, methods of assessing customer service

2 Distribution channels and 3rd party logistics

Types and structure of distribution channels, design of distribution channels, third party logistics companies and their role

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3 Forecasting I Methods, techniques, examples, exercises

4 Forecasting I Methods, techniques, examples, exercises

5 Procurement

Planning framework, processes, management of procurement

6 Warehousing

Warehousing systems and technologies, warehousing processes, warehouse layout, IT support

7 Freight transport

Types (road, rail, ship, inland waterway, air transport), combined transport

8 Vehicle routing I Modeling: Shortest Path, TSP, VRP

9 Vehicle routing II Solving: Shortest Path, TSP, VRP

10 Telematics in distribution Systems, technologies, applications, case studies

Recommended Reading: Α) Principal Reference: :Papadimitriou, E., Sxinas, O. (2004) «Introduction to Logistics» Publication Stamouli, Athens, ISBN 960351411X Β) Additional References:

[1] Taylor, D.A. (2006) “Supply Chain Management”, Publication Kleidarithmos [2] Christopher, M. (2007) “Logistics & Supply Chain Management”, Kritiki Publishing [3] Papavasileiou, N., & Mpaltas, G., (2003) “Distribution Networks Administration &

Logistics”, Publication Rosili [4] Sussman, J. (2003) “Introduction to Transportation Systems”, Publication Stamoulis

Teaching Methods:

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Assessment Methods: - Homework - Project 10% - Two (2) intermediate exams 40% (20% each) - Final exam 50%

Language of Instruction: Greek

Module Objective (preferably expressed in terms of learning outcomes and competences):

- Understanding of basic principles in designing and managing supply chains - Understanding of basic structures of distribution channels, design and control of

distribution channels - Understanding of basic principles in procurement, and of procurement processes. Supplier

selection and partnerships - Warehousing: Understanding processes, layout, operations. Design a warehouse - Vehicle routing: Understanding and applying modeling methods and basic solution

techniques - Understanding and assessment of technologies and IT support in distribution and logistics