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MONSTER JAM® – AS BIG AS IT GETS FREQUENTLY ASKED QUESTIONS anzstadium.com.au PROUDLY OPERATED BY VENUESL!VE WHEN AND WHERE IS MONSTER JAM®? Monster Jam® is scheduled at ANZ Stadium on Saturday 21 October 2017. ANZ Stadium is located in Sydney Olympic Park, 17kms west of CBD. For information on ANZ Stadium please click here. WHAT ARE THE KEY TIMINGS? Gates open: 3:00pm Show commences: 5:00pm Show concludes: 7:00pm Note: Timings are subject to change on the night. I HAVE A PARTY IN THE PITS TICKET – IS THERE ANY SPECIAL INFORMATION I NEED TO KNOW? Yes. Here are some helpful tips for patrons who have purchased Party in the Pits tickets. WHAT IS IT? Monster Jam® Party in the Pits is a one of a kind exclusive opportunity for fans to get up close and personal with Monster Jam® Monster Trucks, their drivers & more. Fans will have the chance to get autographs and take pictures with the trucks & their drivers. WHERE IS IT? The Party in the Pits is located external to the northern end of ANZ Stadium (between Qudos Bank Arena and ANZ Stadium). There are two entrances to the Party in the Pits that will be clearly identifiable on approach from P1 Parking Station or Sydney Olympic Park Train Station. WHEN IS IT OPEN? The Party in the Pits will run from 12:00pm – 4:00pm Saturday, October 21st. Entry to the Party in the Pits will cease at 3:30pm.

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Page 1: MONSTER JAM® – AS BIG AS IT GETS FREQUENTLY ASKED · PDF fileMONSTER JAM® – AS BIG AS IT GETS FREQUENTLY ASKED QUESTIONS anzstadium.com.au PROUDLY OPERATED BY VENUESL!VE WHEN

MONSTER JAM® – AS BIG AS IT GETSFREQUENTLY ASKED QUESTIONS

anzstadium.com.au

PROUDLY OPERATED BY VENUESL!VE

WHEN AND WHERE IS MONSTER JAM®?Monster Jam® is scheduled at ANZ Stadium on Saturday 21 October 2017. ANZ Stadium is located in Sydney Olympic Park, 17kms west of CBD.

For information on ANZ Stadium please click here.

WHAT ARE THE KEY TIMINGS?• Gates open: 3:00pm• Show commences: 5:00pm• Show concludes: 7:00pm

Note: Timings are subject to change on the night.

I HAVE A PARTY IN THE PITS TICKET – IS THERE ANY SPECIAL INFORMATION I NEED TO KNOW? Yes. Here are some helpful tips for patrons who have purchased Party in the Pits tickets.

WHAT IS IT? Monster Jam® Party in the Pits is a one of a kind exclusive opportunity for fans to get up close and personal with Monster Jam® Monster Trucks, their drivers & more. Fans will have the chance to get autographs and take pictures with the trucks & their drivers.

WHERE IS IT? The Party in the Pits is located external to the northern end of ANZ Stadium (between Qudos Bank Arena and ANZ Stadium). There are two entrances to the Party in the Pits that will be clearly identifiable on approach from P1 Parking Station or Sydney Olympic Park Train Station.

WHEN IS IT OPEN? The Party in the Pits will run from 12:00pm – 4:00pm Saturday, October 21st. Entry to the Party in the Pits will cease at 3:30pm.

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PROUDLY OPERATED BY VENUESL!VE

WHAT TICKET DO I PRESENT FOR ENTRY TO THE PARTY IN THE PITS? Only patrons who have purchased an entitlement for the Party in the Pits will be permitted to enter to the area. These patrons will have a clearly identifiable reference on their Monster Jam event ticket that will allow their entry into the Party in the Pits.

WHAT AMENITIES ARE AVAILABLE IN THE PARTY IN THE PITS? Party in the Pits patrons will have access to amenities, various food and beverage concessions and official merchandise located around the area.

Please note: • There will be NO ATM services available within the Party in the Pits area• Alcohol cannot be purchased or brought into the Party in the Pits.

CAN I SMOKE IN THE PARTY IN THE PITS? The Party in the Pits is a smoke free area. Smoking will not be permitted within any area of the Party in the Pits. There are designated smoking areas outside of the Party in the Pits. Please ask customer service for directions.

WILL PASS OUTS BE PERMITTED? Pass outs will not be permitted for the Party in the Pits. Once patrons have exited the Party in the Pits they will not be permitted entry back into the area.

WILL THE SHOW PROCEED IN THE EVENT OF WET WEATHER? Monster Jam events take place rain or shine. Event delays or cancellations will be determined by event officials in the lead up to and on event day. For up to date information check MonsterJam.com and Monster Jam Facebook for updates or announcements.

HOW DO I GET TO MONSTER JAM®?PUBLIC TRANSPORTAll Monster Jam tickets INCLUDE RETURN TRAVEL on Sydney Trains, so leave the car at home and take advantage of the additional and direct train services in place. Simply show your Monster Jam ticket to access travel on Sydney Trains on Saturday 21 October.

For information on available public transport services, including service times to and from the event, call the Transport Infoline on 131500 or visit transport nsw

TRAINThe closest train station to ANZ Stadium is Olympic Park Station.

• All services to and from Homebush between 2:00pm and 10:00pm will extend to Olympic Park.• Direct services between Blacktown and Olympic Park Station will run every 30 minutes from 2:00pm

until 10:00pm – stopping at Seven Hills, Westmead, Parramatta and Granville.

Or, catch a train to Lidcombe station then head to the Sprint Platform for a direct service to Olympic Park Station, running every 10 minutes until late.

For further timetable information, click here. For trackwork information, click here.

BUSSydney Buses is operating to a regular weekend timetable. Route 525 runs between Parramatta and Burwood via Sydney Olympic Park.Route 526 runs from the Sydney Olympic Park Ferry Wharf to Olympic Park.

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PROUDLY OPERATED BY VENUESL!VE

PARKINGBig crowds are expected for Monster Jam, as well as for other events occurring in the Sydney Olympic Park Precinct. As such, all precinct car parks are expected to fill, so if you do decide to drive it is essential that you pre-book your parking well in advance to avoid disappointment.

Blacktown, Seven Hills and Granville stations all have large commuter car parks with plenty of spaces. If you’re planning on driving and have not pre-booked your parking, consider parking at one of these locations and catching a direct train to Olympic Park.

YOU CAN PRE-BOOK PARKING VIA:Sydney Olympic Park Authority: Print your ticket at home by clicking here. Please note: pre-booked parking tickets cannot be booked on the day of the event.Ticketek: Order your tickets by clicking here or calling 132 849. Please note: These can only be mailed out to customers or collected from Ticketek agencies. Car park shuttle bus services will be in operation between the Stadium and P3, P4 and P5 parking stations.

Patrons who have pre booked their parking must allow plenty of time to get to the Sydney Olympic Park Precinct, park their car and get to their seat for the show. If you haven’t pre-booked your parking, patrons are strongly advised to come up with an alternative travel plan. To plan your trip click here.

TRAFFICANZ Stadium is easily accessible from all directions by motorway or major arterial roads. If you do decide to drive, he below routes are advised and can help minimize traffic issues:

• From the NORTH: Through Top Ryde, take Victoria Rd and then Silverwater Rd and Holker Street to Sydney Olympic Park;

• From the SOUTH: Turn onto Parramatta Road then Hill Road to Sydney Olympic Park;• From the EAST: Take Parramatta Road then Bernie Avenue or Hill Road. If you are driving along

Victoria Road, consider taking Silverwater Road then Holker Street.• From the WEST: Turn onto Silverwater Road then Holker Street or turn onto Hill Road, and then to

Sydney Olympic Park.

I AM A PATRON WITH ACCESSIBLE NEEDS. WHAT ASSISTANCE CAN I GET AT THE STADIUM?The Stadium is a highly accessible venue. However, if you come to the Stadium with an accessibility aid such as a walking frame, you may need to cloak it with our staff in an area close to the location of your seat.

The Stadium staff will do all they can to assist patrons with accessibility needs, but we recommend you get in touch with us if you have any specific questions about the Stadium, its services, or any special requirements you may have during your visit.

To make contact with the Stadium’s Event and Venue Management team, please call (02) 8765 2000 during office hours.

WHAT HAPPENS IF I LOSE MY TICKET?Call Ticketek on 132 869 for information on lost or stolen tickets.

IS IT SAFE TO BUY TICKETS FROM SCALPERS?No. You risk wasting your money on a ticket that is liable to be invalid. Re-selling tickets above face value is a breach of the Conditions of Sale.

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WHAT ITEMS ARE PROHIBITED?The following items are prohibited:• Glass or cans;• Alcoholic beverages;• Flares, fireworks, weapons, explosives or smoke bombs;• Laser pointers;• Knives or other dangerous weapons;• Cameras and Recording devices (for commercial purposes) including tripods;• Flag poles or banners• Whistles, hooters and horns. Specific conditions may apply for some events regarding the entry of

musical instruments including drums;• Confetti or shredded paper;• Scooters, roller skates, skateboards and push bikes;• Electronic cigarettes (e-cig or e-cigarettes), personal vaporisers, electronic nicotine delivery systems,

or other battery powered vaporisers are not permitted to be consumed anywhere in the Stadium other than in the venue’s designated smoking areas.

• Patrons are not to wear or otherwise display commercial, political or other offensive signage or logos;

• Eskies of larger dimensions than 35cm in height, 20cm in width and 30cm in length (ie too large to be stored under a seat).

• Bags no larger than 30cm by 40cm.• Other items as determined by ANZ Stadium management that may cause injury or public nuisance.

GIVEN THIS IS A MOTOR RACING EVENT, WILL IT BE NOISY?Because the event involves racing vehicles, it is expected that significant noise will be generated from time to time throughout the event. While ear protection is not mandatory for the venue or the promoter to provide, it is recommended that patrons consider ear plugs or ear muffs if they have a low level of tolerance to noise.

CAN I BUY EAR PLUGS AT THE STADIUM? Yes. Ear plugs will be available for purchase from all merchandise outlets located throughout the Stadium.

WHAT FOOD AND DRINK CAN I CARRY INTO THE SHOW?Patrons are permitted to bring small amounts of food and drink (excluding alcohol) into ANZ Stadium. As a guide, personal belongings, including food and drink for personal use, should be contained in a small day pack.

WHERE CAN I SEE THE FULL CONDITIONS OF ENTRY?Click here for the ANZ Stadium Conditions of Entry for Monster Jam®.

WILL MY BAG BE CHECKED?Yes. Security checks will be carried out on all bags entering the Stadium. This may include the touching of the outside of the bag and / or seeking assistance of the bag owner to remove items from the bag. To help avoid delays, it’s best to leave your bag at home if you can.

WILL OTHER PATRON SECURITY CHECKS BE CONDUCTED?Security staff may ask patrons to submit to a pat-down search and/or wanding to ensure illegal or prohibited items are not brought into the venue. Refusal by a patron to comply with a search request may result in the patron not being admitted into the Stadium for the event.

WHAT CAN I PURCHASE INSIDE ANZ STADIUM?ANZ Stadium has a variety of retail food and beverage outlets available throughout the Stadium, offering a wide selection of products.

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WILL THERE BE ALCOHOL AVAILABLE AT MONSTER JAM®?Yes. ANZ Stadium is a licenced premise and serves alcohol during events.

Please note: Alcohol will not be available for purchase in the Party in the Pits.

All persons entering ANZ Stadium are advised that:• They are entering licenced premises; • Intoxicated persons will not be permitted to enter; • Persons in possession of liquor will not be permitted to enter; • Checking procedures will apply to prevent persons possessing liquor from entering; • Intoxicated persons will be removed from the premises; • It is an offence for minors to purchase and consume liquor; • It is an offence to purchase liquor for (or supply liquor to) minors or intoxicated persons; • Persons supplying liquor to minors will be reported to the Police and penalties apply under the

Liquor Act 2007.

To read ANZ Stadium’s Responsible Service of Alcohol guidelines, click here.

CAN I BUY OFFICIAL MONSTER JAM® MERCHANDISE AT THE SHOW?Official Monster Jam merchandise will be available. Merchandise outlets are located inside and outside ANZ Stadium. To avoid queues, patrons are strongly encouraged to purchase merchandise prior to entering the Stadium.

IS THE STADIUM A SMOKE FREE VENUE?Yes. Smoking in the seating bowl and other public areas of the Stadium is not permitted. Designated smoking areas are available. For directions to these designated smoking areas, please see an ANZ Stadium staff member.

WILL THERE BE CASH FACILITIES AVAILABLE?Limited ATMs are available outside the venue and inside the Stadium. To avoid queues, patrons are encouraged to visit an ATM before coming to the event.

Please note: There will be no access to ATMs for Party in the Pits patrons.

WILL THERE BE FIRST AID FACILITIES AT THE EVENT?Yes. Medical crews will be present inside the Stadium to attend to any problems, no matter how big or small.

WILL PASS-OUTS BE AVAILABLE AT THE EVENTS?No. Pass-outs WILL NOT be permitted once you are inside ANZ Stadium.

ADDITIONAL INFORMATIONPlease click here for additional information on Monster Jam®.