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Motivating Employees Sepideh Samadi 3566717 Payam Haghparast 3247010 Sabah Naseer Ahmed 3254550 Huzeifa Karachiwala 3544436

Motivating Employees

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Motivating Employees - Presentation for MGMT110

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Page 1: Motivating Employees

Motivating Employees

Sepideh Samadi 3566717 Payam Haghparast 3247010

Sabah Naseer Ahmed 3254550Huzeifa Karachiwala 3544436

Page 2: Motivating Employees

MOTIVATION-The Internal Process

Leading the behavior to satisfy needs

Need Motive Behavior Satisfaction/Dissatisfaction

PERFORMANCE = ABILITY x MOTIVATION x RESOURCES

Content Motivation theories-focus on identifying people’sneeds in order to understand what motivates them. a. Needs Hierarchy b. ERG theory c. Two-factor theory d. Manifest needs theory

Page 3: Motivating Employees

Need’s Hierarchy

http://www.youtube.com/watch?v=QxdNzOVRAmAhttp://www.youtube.com/watch?v=oqA_oEjMjSk

Self Actualization

Esteem

Social

Safety

Physiological

Page 4: Motivating Employees

ERG Theory

G

r

o

w

t

h

Relatedness

Existence

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Herzberg’s Two Factor Theory

Motivating factors:“What will make my people satisfied?”

AchievementRecognition

The work itselfResponsibility

Advancement & growth

Hygiene factors:“ What will make my people dissatisfied?”

Pay & securityWorking conditions

Interpersonal relationshipsCompany policy

Supervisors

NO

SATISFACTION SATISFACTION

NEUTRAL

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McCelland’s Needs Theory

ACHIEVEMENT

POWER

AFFILIATION

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Vroom’s Expectancy Theory

EffortI exert

an effort..

Performance..a particular

level of task

performance

..in order toachieve..

..so that I canrealize..

Outcomes…certain out-comes (pay or recognititon

Expectancy“ Will I be able to

perform at the desired level

Instrumentality“What outcome will I

receive ifI perform at this level?”

Valence“How much do I want

the outcome?”

Page 8: Motivating Employees

It focuses on employee perceptions as to how fairly they think they are being treated compared to others.

• Key elements:• Input• Output• Compensation

Equity Theory

http://www.youtube.com/watch?v=LS0G3vMBiV0

Page 9: Motivating Employees

1. They will reduce their inputs-less work, long coffee-breaks, sick on Mondays & will leave early on Fridays.

2. They will try to change the outputs or rewards they receive-they will lobby the boss for a raise, or pilfer company equipment

Reactions of employees who feel that they are being under-rewarded.

Page 10: Motivating Employees

3. They will distort the inequity.-will exaggerate how hard they work so they can complain they are not paid what they are worth.

4. They will change the object of comparison-they may compare themselves to another person instead of the original one.

5. They will leave the situation-they will quit, transfer, or shift to another reference group.

Useful recommendations;a. Equity is based on perceptions.b. Rewards should be equitable.c. High performance should rewarded.

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Myth #1: “ I can motivate people.” Myth #2: “ Money is a good motivator.” Myth #3: “ Fear is damn good motivator.” Myth #4: “I know what motivates me, so I

know what motivates my employees.” Myth #5: “ Increase job satisfaction means

increased job performance.” Myth #6: “I cant comprehend employee

motivation, it’s a science.”

Myths About Employee Motivation

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Theory X And Theory Y

I WONT WORK!

HURRAY!!...WORK!

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Dislikes Work

Employees Must Be Controlled

Threat Of Punishment

Employees Avoid Responsibility

Desire For Security

THEORY X

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Ambitious Employees

Commitment Itself Is A Reward

Imagination & Creativity Put To Use.

Will Seek More Responsibilities.

THEORY Y

Page 15: Motivating Employees
Page 16: Motivating Employees

Sony’s Varied Training Program’s

Sony’s Code Of Conduct. Targets new employees to senior

executives. Sony offers approximately 200 technical

courses for their personnel. Helps employees to fully demonstrate their

abilities. Foster’s greater motivation, which enhances

Sony's dynamism.

Page 17: Motivating Employees
Page 18: Motivating Employees

Compensation Systems Sony has consistently initiated new

evaluation and compensation systems with a forward-looking perspective.

Work is reflected in compensation. This is based on the concept of Contribution

= Compensation (C = C). Periodic performance reviews by managers. Reward system that evaluates the

contributions of employees.

Page 19: Motivating Employees

Diversity Is the Value Sony Cherishes. Sony is strongly committed to diversity

among their employees.   Diversity makes it possible to respond to

constant change and innovation. Sony believes that a diverse workforce

culture motivates its employees. Accepts diverse values, characteristics, and

cultures which makes the employees feel comfortable.

Page 21: Motivating Employees

Washington Mutual, Inc.

North America's seventh largest bank, selected an incentive trip to the island of Kauai in Hawaii as the incentive reward for its top achievers.

Various Incentives Offered By Companies

Page 22: Motivating Employees

Incentive Reward Employees were rewarded with a camping

trip. The site was alive with areas to explore: a

roadhouse game room, a coffeehouse tent, a tattoo parlor, and a Rebel Alley featuring a selection of midway games.

Classic rock music played throughout the meal. Several noted rock legends then took the stage for a private concert for the cheering, dancing crowd.

Page 23: Motivating Employees

Pick-n-Pay

A South African supermarket chain with 265 stores, opted to rebuild its corporate image, emphasizing on respect, dignity, and freedom for all individuals. Entitled "Dare to Dream," the incentive program would reward employees who provided excellent service.

Page 24: Motivating Employees

For many people, a lack of reward? Why do something for nothing? People want

something in return and think they deserve something for whatever they do. Laziness is a problem with motivation. It may be easier to not do something than to do it.

Current Motivational Issues

http://www.youtube.com/watch?v=dGiQ0ASC_wg&feature=related

Page 25: Motivating Employees

MAINTANERSMOTIVATERS

What Employees Want

Page 26: Motivating Employees

WORKING CONDITIONS COMPANY POLICIES JOB SECURITY PAY AND BENEFITS RELATIONSHIP WITH COWORKERS SUPERVISION

Maintainers

Page 27: Motivating Employees

Great Motivators • Full appreciation for job well done. • Be part of decisions. • Open communications. • Interesting & meaningful work. • Good relationships at work.

What Motivates Employee To Stay

Page 28: Motivating Employees

• Stress the positives.• Say “Thank You!”• Praise workers for going the extra mile• Reward Employees – “You get whatyou reward” (B Nelson).• Train-Train-Train.

Appreciate The Employee

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• Ask how you can use more of theirtalents.• Ask what they would change• Ask for their ideas and how you canput the ideas into action.

Include In Decisions

Page 30: Motivating Employees

COMMUNICATE

Page 31: Motivating Employees

• Tell them exactly what you want – Then letthem do it!• How can I help you succeed?• Discuss organization and individual goals –Ask about their goals.• Share information – Let them know what ishappening.• Refuse to gossip.

Communicate

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• 75% of employees think they have adirect impact on organization’ssuccess.• Tell them how their job is important.

Meaningful Work

Page 33: Motivating Employees

• Get to know your employees.• Be sure everyone shares information.• Apply the same standards to everyone.• Continually stress equal, fair treatment forall.• Celebrate! – Have fun!

Good Relationships At Work

Page 34: Motivating Employees

GOOD RELATIONSHIP AT WORK

Page 35: Motivating Employees

• PERSONALLY congratulate employees for a job well done.

• Write personal notes about good performance.

• Send Birthday and holiday cards.• Use performance as basis for promotion.• Celebrate successes with them.

More Motivational Techniques

Page 36: Motivating Employees

• Monetary – raise/bonus (merit/one-time merit)

• Administrative time off• Office party/brunch/luncheon• Certificates/mementos• Training opportunities

Rewards

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• Mentor employees.• Coach employees.• Discuss performance throughout theyear.

AND…Don’t Forget

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Reference List http://www.sony.net/SonyInfo/Environment/employees/hum

an/index.html (Accessed On 22nd March 2009)

http://digitalcontentproducer.com/mag/avinstall_motivating_employees/ (Accessed On 25th March 2009)

http://www.pickthebrain.com/blog/21-proven-motivation-tactics/ (Accessed On 26th March 2009)

http://chiron.valdosta.edu/whuitt/col/motivation/motivate.html (Accessed On 26th March 2009)

http://www.youtube.com/watch?v=dGiQ0ASC_wg&feature=related (Accessed On 26th March 2009)

http://changingminds.org/explanations/theories/equity_theory.htm (Accessed On 26th March 2009)

http://choo.fis.utoronto.ca/FIS/Courses/LIS1230/LIS1230sharma/motive2.htm (Accessed On 27th March 2009)