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Moving home or stayingput - we can help
Resettlement Services
“Here to help”
SHLOptio
n11
2 Resettlement Services - Moving home and need help setting up?
Resettlement Service
IntroductionIf you are moving into a new house, theResettlement Team can provide you withthe help and support you need to set uphome. If you are an existing StockportCouncil tenant, the Tenancy SupportService can help you maintain yourtenancy.
Aims of Resettlement and TenancySupport•• To support you through a major change in lifestyle.
• To make sure that your accommodation is suitable, you can cope with it, and you’re settling into the community.
• To co-ordinate the support you get from us with support from other agencies.
• To prevent your tenancy breaking down.• To prevent the cycle of homelessness, supporting you to keep your tenancy.
Do I qualify for Resettlement?You can apply if you are a tenant of StockportCouncil, a Registered Social Landlord (RSL), ora private landlord, and you are in one of thefollowing groups:
“Very positive, lots ofgood advice andcontact information.Fabulous staff.”Customer
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Resettlement Service
• care leavers;• lone teenage parents;• young people (up to 21) in a firsttenancy;
• refugees;• people fleeing domestic violence;• single homeless people;• homeless families;• new tenants;• people with learning difficulties;• people with mental health problems;• people with drug problems; or• people with alcohol problems.
Our service could be available for you if youneed support for one or more of these reasons.
Do I qualify for Tenancy Support?
You can apply if you are a Stockport Counciltenant and you are having difficulty coping withyour tenancy.
What services do you offer?• advice on housing options;• help in viewing a home*;• help with form filling - for example, Housing Benefit andCommunity Care Grants;
• help with getting or storing
“I think the service isinvaluable to someonestarting a newtenancy.”Customer
4 Resettlement Services - Moving home and need help setting up?
furniture and household goods;• advice on budgeting and housekeeping;
• advice on benefits;• liaison with other organisationsand agencies;
• advice on training and education;
Plus these speciality schemes:*• Mediation scheme• Rent Bond schemeFor details, just ask at our office.
How will you help me?
• You’ll have an experienced Officer to help with all housingneeds.
• You and the Officer will work outa support plan and put it inwriting.
• We’ll provide a package of visitsand support, and check everymonth that it still meets yourneeds.
• A drop-in service at the temporary accommodationschemes*; and
• A general drop-in service every afternoon at our office at 1 St.
Resettlement Service
“To acess the manyother services, thesupport - its beenbrilliant and reallyhelped we get settledand back on my feet.”Customer
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Peter’s Square (if we have to change the time or place, we’llput up notices about it).
• After the support package has come to an end, you can stilluse our service by phoning orvisiting our office.
• We will always take your viewsinto account, as we aim to helpyou decide what serviceand support you need, andprovide it from day one.
* only applies to Resettlement Service.
Resettlement Service
For more information about what you haveread in this leaflet or to apply for ourservice, please contact us at:
Resettlement TeamHousing Need and Support ServicesStockport Homes,1 St. Peter’s Square,Stockport SK1 1NZTel: 0161 474 3772Fax: 0161 474 3775Email: resettlement.team @stockporthomes.org
Opening Hours: Monday 8.30am - 4.30pmTuesday 9.30am - 4.30pmWednesday 8.30am - 4.30pmThursday 8.30am - 4.30pmFriday 9.30am - 4.00pm
“Good advice and helpwhen you need it.”Customer
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SHL Option 1 Your Housing Options in Stockport
There are other leaflets in the series that you may find helpful:
SHL Option 2a Homechoice and other social housing- getting registered
SHL Option 2b Homechoice - How do I get a property?
SHL Option 4 Looking for private rented accommodation?Struggling to find a deposit?
SHL Option 5 Housing Options for young parents
SHL Option 6 Housing Options for older people
SHL Option 7 Housing Options for people leaving prison
SHL Option 8 More than a home - A guide to work,education and training
SHL Option 10 Temporary and supported accommodation in and around Stockport
SHL Option 9 Are you homeless in Stockport?
SHL Option 3 Are you a young person being asked to leave home?
Accessing our services
This leaflet gives you information about Resettlement Services inStockport. If you would like a copy in large print, Braille, on audio tape orCD, please contact the Social Inclusion Team on 0161 474 2860 oremail: [email protected]
Ref: 408 / July 2009
