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Multi-Generational Workforce
Beth Miller, Executive Velocity
Agenda
The Generations
Tailoring Management
Team Impact
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Generations in the Workplace(in millions)
Traditionalists (<1946)
Baby Boomers (1946-1964)
Gen X (1965-1979)
Gen Y or Millenials (1980-2000)
0 10 20 30 40 50 60 70 80
1
77
5580
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What influenced the generations?
Key Points in History
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Historical Events
Traditionalist- Great Depression, WWII, FDR
Boomers- civil rights, Vietnam War, space travel, television
Gen Xers - Berlin Wall, AIDS, Desert Storm, MTV
Gen Yers - internet, school violence, Clinton affair, 9/11
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What events have contributed to your filters as a leader?
How could they impact your leadership style?
Leadership
?
?
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Performance Management
Communications Leadership Styles
Rewards Work Schedule
Recognition Values and Purpose
Learning Styles
Generational Preferences
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What assumptions may you make about specific generations that could lead to team conflict?
Leadership
?
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Individuals vs. Generational Preferences
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Tailoring Your Management
CommunicationsPerformance ManagementRecognition
Rewards
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Common Areas of Conflict
Choosing when and where to work
Communication among team members
Planning and scheduling
Accessing information and learning
Harvard Business Review
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… the Generations to Increase Team Performance
Leveraging
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Finding Connections, Similarities
Pairing different generations to explore similarities
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2 Valuing Diversity
Exploration scenario: Designed to explore communication and technology preferences
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3 Bridge Gaps
Create mentor pairs
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4Success stories within organization
Identify Best Practices
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» Generations are groups, not individuals
» All generations need attention
» Generations can learn from each other
Key Ideas
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Unlocking Generational CodesAnna Liotta
Generations Inc: From Boomers to Linksters- Managing the Friction Between Generations at WorkMegan Johnson and Larry Johnson
Generation Blend: Managing Across the Technology Age GapRob Salkowitz
Harvard Business Review Blog - various articles by Tammy Erickson
Resources
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