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인터넷상 네티즌 공유정보에 대한 신뢰행위 연구 2006. 12 최항섭/김희연/장종인 연구보고 0601

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70200600101.hwp

2006. 12

//

0601

1

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2006 12

3

1

11

1 15

1 15

2 24

1. 25

2. 26

3. 27

4. 31

5. 34

6. ? 37

3 39

2 : iN 43

1 43

1. , , 43

2. 44

2 46

1. 46

2. 48

3. 49

3 Naver iN 54

41. 54

2. iN 57

4 66

5 71

1. 71

2. : 72

3. 73

3 : 75

1 75

2 78

1. 78

2. 79

3 102

1. 102

2. 103

3. 104

4. 105

5. 107

6. 107

7. 108

4 : 109

4 111

1 111

2 114

1. 114

5

2. 115

3 117

1. 117

4 121

1. 121

2. 123

3. 130

4. 133

5. 142

5 144

147

153

6

Spender 46

56

Q&A 60

iN 64

iN 65

2.0 67

79

101

111

112

() 119

() 119

() 119

120

123

128

(ANOVA) 129

129

:

PC, 135

:

, 136

7

:

, 136

:

, 137

:

, , 138

: ,

, 139

: ,

139

8

[ 21] Allen Kentro 44

[ 22] 47

[ 23] 50

[ 24] 52

[ 25] 53

[ 26] (n2000) 54

[ 27] (n1945) 55

[ 28] 56

[ 29] 57

[ 210] Q&A 59

[ 211] Q&A 60

[ 212] () iN 63

[ 213] 67

[ 214] 69

[ 41] 1 (N3,000, %) 114

[ 42] (N3,000, %/) 115

[ 43] 116

[ 44] 116

[ 45] 117

[ 46] 118

[ 47] 122

[ 48] 123

9

[ 49] 124

[ 410] 124

[ 411] 125

[ 412] 126

[ 413] 126

[ 414] 127

[ 415] 128

[ 416] 130

[ 417] 131

[ 418] 132

[ 419] 132

[ 420] 133

[ 421] 134

[ 422] 134

[ 423] 140

[ 424] 141

[ 425] 141

[ 426] 142

[ 427] 143

[ 428] 143

11

1.

21

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2.

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3.

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12

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14

4.

,

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1 15

1

1

.

.

.

(Aristotle, 1924).

(Goldman, 1999: 3). 1) ,

,

1) (, complex systems) . , . , . . . (risk society) . 2004 .

16

. .

,

(Rifkin, 2001).

, , ,

.

.

.

,

.

. , ,

.

.

.

,

.

(Lyotard, 1979).

.

(Mccarthy, 1996: 19-20).

, , ,

(Karin Knorr-Certina, 1999).

1 17

, .

.

(Hakken, 2003: 9). ,

(Davidson, Handler, and Harris, 1994).

.

?

? (Hakken, 2003:

308). ,

. ,

.

(Rifkin, 2001: 8).

(Habermas, 1968).

.

,

, ,

. ,

18

.

. 1930

,

.

(Mannheim, 1936).

, ,

,

(Scheler, 1921: 192; , 1997

),

,

.

(1966) .

, , , ,

.

(raw) (cooked)

,

. ,

,

.

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(Burke, 2000: 6-7).

1980

((1980), (1983),

1 19

(1984), (1985), (1986)).

.

, .

1990

.

,

.

. 7080

,

.

.

, ,

.

,

(, 1990).

.

knowledge , knowledge

,

wissen (, )

, .

connaissance .

20

(1997).

.

.

.

,

(, 1997: 5).

,

, , , , , ,

. ,

,

,

,

,

,

,

(, 1997: 17-18; 121-123; 233-235; 294-295; 320)

.

90

.

1 21

,

.

, , ,

.

, ,

.

. 1998 ,

, 21

.

, ,

.

,

.

.

, 70

.

,

(Barny, 2004:

6). 2000 ,

,

(Barny, 2004: 8).

, ,

22

(flows of information) .

, ,

(Castells, 1998: 1). ,

(Lyotard, 1979).

,

. 21

, (age of

information) (Burke, 2000: 1).

.

, .

(Berger, Luckman,1966: 41).

.

,

.

, ,

.

.

,

, ,

. ,

1 23

,

.

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.

.

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24

.

.

,

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2

? .

,

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,

(Scheler[1924], 1980). ,

, ,

.

,

,

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1 25

,

,

.

1.

?

(Robert, 1999).

. 0 .

, .

. , , ,

.

,

(Merton, [1957] 1970; 349).

.

.

(Berger, Luckman, 1967: 19).

,

,

(Berger, Luckman, 1966: , 1998 ).

26

.

,

, , ,

(Mccarthy, 1996: 22)

,

.

, ,

.

,

.

.

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.

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.

2.

(cooked) , (raw)

.

.

.

1 27

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.

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.

,

(Condorset, [1794] 1973: 803, 805), ,

,

.

,

, ,

.

3.

.

,

, ,

. .

,

.

28

(exact science)

(Mannheim, 1936: 271).

(consensus consequentialism)

(Goldman, 1999: 73-5).

.

.

,

.

.

. (metaphysical unity) ,

.

(Barny, 2004: 16-7).

, (grand-narrative)

. , , ,

.

.

,

.

.

, ,

1 29

(Mannheim, 1936: 267-8).2)

3) ,

(socially constructed) .

(local) , (contextual,

situated)(Goldman, 1999: 21).

.4)

2) () ( ) (Jay, 1973: 63: , 2001 ).

3) (Mannheim, 1964: 246; , 1987 ).

4) , , . (social constructivism) . . , , , . , , . , , , (Mccarthy, 1996: 5). (Willams, 1981: 12-3). . (social reality) (social fact) . (Mccarthy, 1996: 20).

30

.

(Burke, 2000:

13). ,

(Hakken, 2003: 13).

. .

.

(Mannheim, 1936: 269).

,

(ecologic) (Star, 1995).

. . ,

.

,

,

(Burke, 2000: 197).5)

.

5) ? . 1789 , , . (Goldman, 1999: 21).

1 31

.

,

. , , ,

.

4.

.

. ,

, .

,

(, 2002).

,

(soft knowledge) .

(scientia sine arte nihil est) .

.

.

.

32

(, 1998). 1718

. 1699

.

(Burke, 2000:

110-111).

.

.

(minds)

. (Mccarthy, 1996: 4).

(knowing)

(carving) (Shalin, 1986: 10).

.

(mental attitudes) (action)

. (Probleme einer Soziologie des

wissen, 1920)

.

,

.

,

(Mccarthy. 1996: 4).

,

(Mannheim, 1936: 45) .

1 33

. ,

, ,

.

.

,

,

.

(, 1998: 31).

,

.

(, 1998: 5).

,

.

,

.

(Mannheim, 1936: 268).

.

,

,

34

,

.

,

.

5.

,

.

, .

(access).6)

.

.

(suppliers) ,

(users) (Rifkin, 2000: 57).

(alienation of property) ,

6) The age of acess"(2000) , (rent ) .

1 35

.

. .

. .

,

.

.

.

,

. 21 ,

.

.

,

.

(Thayer, 1987: 45).

(copy left)

,

(copy right) .

.

36

.

.

.

.

.

.

(the inverse commons)(Raymond, 1999).

.7)

.

.

.

, ,

,

(Rifkin, 2000: 138).

(access) ,

.

? ,

?

.

7) (social capital) .

1 37

,

.

, ,

,

(, 1998: 9).

6. ?

.

.

.

.

(intellectual revolution)

, ,

(Burke, 2000:

15).

.

. 16

,

(homme simple)

(Burke, 2000: 15).

(ripping) . , ,

(traffic) (Hakken, 2004: 307).

.

38

,

(Burger and Luckman, 1967: 45).

.

,

.

.

. ,

,

. (recipe know-

ledge).

(, 1998: 94).

1400

.

,

.

.

(Mannheim, 1936: 134; , 2001 ).

, .

(Burke, 2000: 83).

,

(Napapiet and

Ghosal, 125). (Connaissance) (savoir)

.

1 39

. 16 , ,

, (higher knowledge)

(lower knowledge) , ,

(useful knowledge)

(liberal knowledge) (Burke, 2000:

84). (strong knowledge) (weak knowledge)

.

(Goldman, 1999: 23). ,

.

.

, , ,

.

. ,

,

(Schutz, 1973: 230; 1998 )

.

3

,

?

40

?

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2002: 2). ,

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1 41

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42

.

( )

.

.

,

.

,

.

.

2 : iN 43

2 : iN

1

1. , ,

(Knowledge is power) (Francis Bacon)

,

.

, .

(Peter Drucker)

.

, , .

(Michael Polanyi) .

, IT

.

.

.

,

iN .

44

2.

.

, .

Monitor & Co (CKO) (Allen Kentro) [ 21]

.

, .

[ 21] Allen Kentro

(, , )

()

( )

()

, , ,

, ,

: , 21

(Nonaka Ikujiro) ,

.

,

. (Richard

Mcdermott) 6 , ,

, ,

2 : iN 45

, ,

(Richard Mcdermatt, 1999).

.

.

, , ,

(Nahapiet

& Ghoshal, 1998).

(Tacit Knowledge) (Explicit Knowledge)

.

8) ,

. , , ,

.

, ,

, . ,

, .

(Spender)

. ,

(Objectified knowledge)

(Nahapiet & Ghoshal, 1998).

8) , , .

46

Spender

(Individual) (Social)

(Explicit)

(Conscious knowledge)

(Objectified knowledge)

, , ,

(Tacit)

(Automatic knowledge)

(Collective knowledge)

, , ,

,

,

: Nahapiet & Ghoshal, 1998

.

.

, ,

,

.

2

1.

2 : iN 47

,

. ,

,

.9)

[ 22]

: , 2003, p.144

(2003; 143144)

,

.

, iN

9) .

48

,

.

2.

?

. (2004)

,

, (2003)

P2P(person to person)

. (2003) Q&A

, ,

.

,

.10)

10) (2004) Q&A , , , .

2 : iN 49

3.

.

, (commonsense knowledge).

(information) .

(advice)

. ,

,

. ,

... ...

. _; .

.

,

, .

.

. ,

.

.

,

. ?

,

!!! *,

11 . [ 23]

50

3 .

,

.

.

[ 23]

,

. ,

,

.

2 : iN 51

.

,

11) 2 . , ,

,

,

.

,

.

. ,

,

.

.

.

.

11) . (meaning) .

52

[ 24]

.

.

,

. ,

,

.

.

, OS

.

[ 25] ,

.

2 : iN 53

.

.

, .

,

,

, .

,

.

[ 25]

, ,

,

.

54

.

3 Naver iN

1.

.

AC ?,

!, 617

?

iN .

, .

,

.

.

[ 26] (n2000)

(97.2%)

(2.8%)

2 : iN 55

2006 3 1113 10 2,000

,

97.2% .

(26.6%), (58.6%) 85.2%

.

[ 27] (n1945)

. : Naver iN

1999 looksmart.com LookSmart Live

(, 2004), 2000 10

(www.dbdic.com) (, 2004).

iN

, , , , ,

, . iN

.

2006 6 7 , [

28] , 10 2,000

(58.6%)

(26.6%)

(14.5%)

(0.3%)

56

84.7%

.

1 79.90%2 14.21%3 3.37%4 1.50%5 0.44%6 0.42%7 0.15%

: 2006. 6. 7 (http://www.rankey.com)

2004 , 2006

iN .12)

[ 28]

84.7

49.7

7.7

20.6

4.4

16.5

2.66.9

0.3 2.5 0.3 3.8

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

90.0

2006 2004

12) 2004 2,000, 2006 1,945.

2 : iN 57

17,000

2005 KNP(Korea Netizen Profile) , [ 2

9] 67.1%

.13)

iN

.

[ 29]

67.1

10.1

8.1

7.5

2.7

1.3

0.5

12.6

50.3

6.4

3.9

7.5

6.9

0.3

9.4

63.0

1.2

1.2

3.5

1.4

9.1

/

13.8

10.4

2.1

1.7

8.2

1.6

53.2

/

37.3

32.9

5.9

9.8

5.3

3.1

0.4

24.9

34.3

5.2

6.7

4.5

2.9

0.3

: , 2005. 9. 29

2. iN

iN ?

13) 2005 8 17,000 MSN 13 (, 2005. 9. 29).

58

,

.

.

. ,

.

. ,

. ,

. ,

,

.

iN ,

,

.

.

,

. ,

. Q&A .

iN .

1)

Q&A

. iN

,

.14) Q&A Q&A, Q&A,

Q&A 3 , 2006 6 ,

2 : iN 59

Q&A 12,812,856, Q&A 217,193, Q&A 921,529

13,951,578 , [ 210] .15)

[ 210] Q&A

Q&A , ,

(11.96%), (7.13%),

(11.97%), (4.12%), (8.84%), (18.86%),

(6.82%), (5.94%), (3.46%), (1.91%),

(18.98%) 11 , [ 2

11] .

Q&A , ,

11 , Q&A

, ,

14) , iN . .

15) Q&A DB , , 14 Q&A . iN DB .

Q & A12,812,856

(91.84%)

Q & A217,193(1.56%)

Q & A921,529(6.61%)

60

, 1318, , , , , , ,

10 .

[ 211] Q&A

2,432,333

244,470443,391

528,478

760,906874,439 913,898

1,132,822

1,532,144 1,533,474

2,416,501

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

,

,

,

,

,

,

,

Q&A

(%)1 431,202 46.79%2 91,877 9.97%3 90,439 9.81%4 , 87,327 9.48%5 1318 74,483 8.08%6 49,574 5.38%7 34,392 3.73%8 29,759 3.23%9 25,492 2.77%10 6,984 0.76%

921,529 100.00%

2 : iN 61

Q&A

. iN ' ,

. ( )

, ,

.16)

, ,

. 11 Q&A .

, ,

, , 3

.

, , , , ,

, /, , , , IT, , / 10

.

2)

. .

. Q&A

, .

Q&A ,

.17) Q&A

16) () , , , .

62

.

.

, ,

, , ,

.

, .

iN ,

.

(3) ,

iN .18) ,

, , , ,

(Good) (Bad)

.

,

.19)

() .20)

17) Q&A . , , , , .

18) 3 20% iN .

19) .20) ,

.

2 : iN 63

, ,

.

.

. ,

.

iN () iN .

,

, DB

Q&A ,

.

[ 212] () iN

iN

Q&A ,

.

, 16

.21)

.21) iN ,

64

, .

iN

100 1 20

( )1

3 1

( )1

()

20

1 10

( )1

()

50

2 10

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!iN

50

10!

iN30 n 10

2 30 10 n 1 iN 100 20 n

iN 1000

, Q&A,

,

.22) ,

. , 8 ( ).

22) . , . . MVP . {Q&A: ( X10) }{: ( X15)( X3)( MVP X10)( X10) }

2 : iN 65

.

, 1,000

, 2 iN

.

.

iN

iN(Honored)

(Sponsor)

(Editor) Top 5 Top 20 Top 50 Top 100

, iN

, , .23) 2006 6

168 774, 351 2,426 , 202

3,402 . iN

, ,

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66

.

1000 , ,

,

3 ,

,

, 82 .24)

4 ()

, , , , 5

.

, NHN

() iN .25)

. (2004)

, ,

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25) NHN 29 iN 1 (, 2005-3-30).

2 : iN 67

, ,

.

[ 213]

/

/

: , 2004, p.82

[ 213]

,

.

2.0 ,

2.0 ,

.

2.0

, ,

: , 2006. 11. 23

68

2.0

. (Naver) (Daum) API

(Application Programming Interface)26) . API

DB .

(API)

.

,

. ,

.27)

.

,

.

( , 2006).

.

26) API , (, 2006, p.33).

27) (yahoo) . (, 2006. 9. 1, ).

2 : iN 69

(Cingular Wireless)

(Go Mobile) , (Vodafone), T(T-Mobile)

PC

(, 2006. 5. 10).

, 2006 11

300 .28)

[ 214]

(: ) 13,579

8,617

1,5321,150

2,575

5,839

4

7,182

6,1042,335

1,834

1 2 3 4: , 2006. 5. 25

.

28) . 1(6.5) 24 1326 . (, 2006. 11. 20, ).

70

, UCC(User-

Created Contents) .

[ 214] , ,

2006 1 862 2006 4 1,358

58% . UCC (daum)

2006 12 14 . UCC

.29)

,

,

.

. (Peter Burger & Thomas

Luckman)

(Burger&Luckman, 1967). ,

DB

.

29) UCC , . , , 12 13 50 PD , . (k.daum.net) . , (, 2006. 12. 14, , ).

2 : iN 71

, .

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1.

.

.

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.

, ,

, 20 ,

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, 2006).

SK

(

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72

100 .

,

60%

([ 428] ).

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.

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(modify) .

(Copyleft) (copyright)

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2.0

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(www.knowledge.go.kr) ,

, ,

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DB , 2005 1,400

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.

32) 2000 1 , 9 .

74

, , , 2006

9 37 5,430 , 1 2,500

, .

. 2 5,000

5%

.

.

,

. 100%

,

,

.

.

,

.

3 : 75

3 :

1

?

?

.

.

.

,

.

.

, (Goldman, 1999) ,

.

.

(authoritative informants)

. , ,

.

.

.

.

76

,

,

.

.

,

.33)

, , ,

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. ,

,

.

.

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.

,

.

.

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3 : 77

,

.

. , ,

.

,

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.

. (well-being)

.

,

. .

.

.

.

,

. , ,

,

.

78

, , ,

.

, ,

.

.

2

1.

3,388 (71.9%, 3 , 2005 12 )

13.3 (, 2006). ,

55.3% 10

.

(Rifkin, 2001)

. ,

.

,

.

.

, , ,

. , , ,

(2006 6 13 , 111,469).

(98,078), (91,236), (30,320) .

,

3 : 79

. ,

, ,

.

111,469 98,078 91,236 30,320

,

, ,

.

2.

.

1)

, , ,

.

,

10, 20 .

.

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80

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10kg ?,

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20 30 40

1,400 1,000 600

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4 117

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4 119

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Levenes Test for

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T-test for Equality of Means

F Sig. t dfSig.(2-

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Mean Difference

Std. Error Difference

95% Confidence Interval of the

DifferenceLower Upper

Equal variances assumed

3.214 0.073 2.588 2,998 0.010 0.055 0.021 0.097 0.013

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not assumed

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(ANOVA) .

N Mean Std. Deviation2029 1,401 3.17 0.6603039 1,000 3.23 0.62340 599 3.27 0.660

Total 3,000 3.21 0.649

?

1 5

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. ,

. ANOVA .

4 129

(ANOVA)

Sum of Squares dfMean Square

F Sig.

Between Groups

(Combined) 3.892 2 1.946 4.633 0.010

Linear Term

Unweighted 3.442 1 3.442 8.193 0.004Weighted 3.854 1 3.854 9.174 0.002Deviation 0.039 1 0.039 0.092 0.762

Within Groups 1,258.966 2,997 0.420Total 1,262.859 2,999

.

3,892 2 1,946, F 4.633.

0.010

.

. , , , ,

.

Model Unstandardized Coefficients

Standardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 3.097 0.098 31.607 0.000 0.058 0.024 0.045 2.403 0.016 0.049 0.016 0.058 3.150 0.002

0.005 0.004 0.023 1.240 0.215 0.001 0.004 0.006 0.319 0.750 0.004 0.014 0.005 0.269 0.788

* R Square0.006

49.5 50.5

130

,

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, , . R Square

0.006

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3.

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49.5%

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20% ,

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53.1

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(49.8%)

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(22.6%), (12.5%)

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22.6

10.8

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(43.3%)

1) (1.9%)

5) (5.0%)

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(: 53.4%, : 39.6%).

(: 50.8%, : 40.7%).

[ 420]

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[ 422]

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(5)3.76

3.48

3.13

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4 135

. ,

, , , , .

: PC,

Model

Unstandardized CoefficientsStandardized Coefficients

t Sig.

B Std. Error Beta

1

(Constant) 3.462 0.114 30.336 0.000 0.027 0.028 0.018 0.947 0.344 0.001 0.018 0.001 0.056 0.956

0.001 0.005 0.004 0.226 0.821 0.007 0.005 0.028 1.452 0.147 0.067 0.016 0.079 4.062 0.000

* R Square0.009

, , , ,

. , ,

. R Square 0.009

.

,

. ,

, , , , .

, , ,

.

, . R Square 0.006

136

,

.

: ,

Model Unstandardized Coefficients Standardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 3.105 0.119 26.062 0.000 0.106 0.029 0.067 3.610 0.000 0.010 0.019 0.009 0.504 0.614

0.000 0.005 0.001 0.043 0.965 0.001 0.005 0.004 0.189 0.850 0.038 0.017 0.043 2.197 0.028

, ,

. , ,

, , , , .

: ,

ModelUnstandardized Coefficients

Standardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 2.871 0.121 23.794 0.000 0.012 0.030 0.008 0.414 0.679 0.112 0.019 0.107 5.818 0.000

0.000 0.005 0.000 0.018 0.985 0.012 0.005 0.045 2.334 0.020 0.019 0.017 0.021 1.072 0.284

*R Square0.016

4 137

, , , ,

, ,

. , .

R Square 0.016 .

,

. ,

, , , , .

: ,

Model Unstandardized

CoefficientsStandardized Coefficients

t Sig.

B Std. Error Beta

1

(Constant) 3.347 0.117 28.543 0.000 0.056 0.029 0.036 1.938 0.053 0.032 0.019 0.032 1.707 0.088

0.016 0.005 0.059 3.134 0.002 0.009 0.005 0.033 1.685 0.092 0.015 0.017 0.017 0.882 0.378

* R Square0.009

, , , ,

,

. , , . R Square

0.009 ,

.

, ,

138

. , ,

, , , , .

: , ,

Model Unstandardized

CoefficientsStandardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 3.354 0.109 30.824 0.000 0.047 0.027 0.032 1.736 0.083 0.003 0.017 0.003 0.179 0.858

0.003 0.005 0.014 0.714 0.475 0.004 0.005 0.016 0.811 0.417 0.053 0.016 0.066 3.369 0.001

* R Square0.079

, , , ,

, ,

. , , .

R Square 0.079 .

, ,

. , ,

, , , , .

, , , ,

, ,

. , ,

. R Square 0.009 ,

, .

4 139

: ,

,

Model Unstandardized Coefficients

Standardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 3.460 0.135 25.556 0.000 0.006 0.033 0.003 0.175 0.861 0.087 0.022 0.075 4.049 0.000

0.002 0.006 0.007 0.390 0.697 0.004 0.006 0.014 0.721 0.471 0.059 0.019 0.059 3.024 0.003

* R Square0.009

. ,

, , , , .

: ,

Model Unstandardized Coefficients

Standardized Coefficients t Sig.

B Std. Error Beta

1

(Constant) 3.311 0.110 30.122 0.000 0.073 0.027 0.050 2.687 0.007 0.068 0.018 0.072 3.889 0.000

0.004 0.005 0.016 0.836 0.403 0.002 0.005 0.007 0.374 0.708 0.001 0.016 0.001 0.044 0.965

* R Square0.008

140

, , , ,

. , . R Square

0.008

.

.

/

.

[ 423]

0.6

0.8

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//

//

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1) 2) 3) 4) 5) (5)

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[email protected], 02-570-4090 5

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