Embed Size (px)
Citation preview
ourwelcome to worldwww.newfrontiers.co.uk
Page index:About New FrontiersBenefits of our servicesOur Clients
Why New FrontiersFull Time RecruitmentTemp RecruitmentExecutive RecruitmentInternational RecruitmentNew Frontiers Direct
Sister Companies:Travel Jobs AgentOnline Travel TrainingInspireTIE
Contact
03-0405-0607-08
09-1011-1213-1415-1617-1819-20
21-2223-2425-2627-2829-30
31
02.
our foundera word from
Julia Feuell
I set up New Frontiers in 1993 to become innovative market leaders providing unique solutions to sourcing talent and hiring staff in the travel industry. We currently place an average of five staff a day and over 95% stay with their employer for more than a year, figures I am naturally very proud of.
Over the years my company has also developed a number of new and unique services to aid the travel industry including HR seminars, Online Travel Training (winner of three industry awards), New Frontiers Direct, Travel Jobs Agent, Travel Industry Events and our latest service, Inspire.
On a personal level, I have been the Chairman of the Association of Women Travel Executives and am currently serving as Vice Chairman of their Benevolent Fund. I’m also the Vice Chairman of City and Guild’s National Advisory Committee for Travel and Tourism courses and was honoured in 2009 when ABTA elected me to serve on their Recruitment and Training Committee.
I hope that this brochure will be able to answer any questions that you may have about my company or the services we provide. Don’t hesitate to contact me to discuss your recruitment and retention strategies and how to lower your recruitment costs or if you wish to confidentially discuss any key executive/ board level appointments.
My team and I look forward to working with you.
03.
“On occasion, we could have taken all candidates put forward, such was the calibre.”
Dominic Joyce, MD, Grosvenor Travel Management
04.
AboutWe were awarded Silver for Best Travel Recruitment Company 2010 by the British Travel Awards.
Our headquarters are based in the UK and we have a number of affiliate, multi-disciplined recruitment companies both in the UK as well as overseas.
We offer Full Time, Temp, Executive and International recruitment from junior staff to board directors.
Since starting the company we have placed over 21,000 permanent and 50,000 temporary candidates.
We have access to over 1100 job boards worldwide.
We have over 90,000 candidates on our current database.
In 2010, we processed more than 100,000 CVs from a variety of industries
On average we’ve registered 10 new jobs every day since 1993.
Since starting the company we have processed more than 1 million CVs.
New Frontiers staff have raised over £35,000 over the years for charities nominated by them through dress-down days.
New Frontiers
05.
BenefitsAs a client you will benefit from:
of using our services
Access to specialist recruitment teams in each sector of the travel industry headed by Team Managers recruiting both nationally and internationally.
A dedicated Account Manager (sector-specific single point of contact). Throw away your PSL! Your Account Manager can fill ANY vacancy through our network of 400 UK and overseas specialist recruitment agencies.
Services and recruitment projects to fit all budgets.
Multiple ways of working with us including advertising, headhunting (never from clients though), networking, email marketing and job boards.
A 3 month trial period to see if your new recruit is perfect for your business or we’ll provide a free replacement.
A full registration and screening process including: right to work, identity checks, equal opportunity monitoring and assessing skills by testing literacy, numeracy, GDS skills, IT skills, geography knowledge. We can also run psychometric tests & check references as part of the service.
A free HR club helping managers keep on top of changing laws within the industry and networking to discuss best practice.
Proactive meetings with our Senior Account Managers to discuss your recruitment progress, future campaigns & best budget approach.
A policy of best recruitment practice in submitting CVs to Hiring Managers to avoid time wasting and introduction disputes.
HR Strategy and recruitment retention meetings on request with New Frontiers’ Managing Director.
A HR expert to review HR procedures and contracts at no charge to ensure current contracts are fully compliant and to discuss any HR concerns.
06.
95% of the candidates we place stay with their new employer for at least a year.
ClientsSome of our
07.
New Frontiers hires staff into some of the largest industry names as well as providing consultancy about staffing issues, recruitment and retention to SME travel businesses. We work with all sectors of travel – airlines, tour operators, travel agents, car hire, rail, incoming tourism, online travel companies, technology companies and tourist boards. We look forward to working with you too!
Full TimeHandpicked, trained, tested and compliance checked candidates before you see them.
Temp recruitmentA pool of the most talented temporary staff in the travel industry.
Executive recruitmentHighly confidential and targeted headhunting using our network and industry.
New Frontiers DirectUse our 18 years of media buying power to attract new staff at a fraction of the cost.
recruitment
International recruitmentHaving already placed in. UK, Spain, France, Italy, Belgium, Germany, Middle East, Australia, New Zealand where next…?
directputting you in control of travel recruiting
full time travel recruitment
Why
temp travel recruitment
Travel Jobs AgentAccess to over 1100 job boards with direct access to thousands of potential candidates but only pay-per-application! Online Travel Training
Winner of three industry awards in 2010 helps you train the industry which helps them sell your brand.
Travel Industry EventsOur free global travel industry events website lists all the industry’s seminars, dinners, conferences, exhibitions and events in one.
InspireCreate and host an e-learning microsite with us to help you train new and existing staff.
WhyAdvertise, promote, recruit, train, interact and network with the travel industry in more ways and at lower costs than any other travel recruitment company.Us?
11.
Full TimeHandpicking the most skilled and talented candidates has been the mainstay of our business since 1993 and one which we have built our name on. We advertise, interview test, reference check and advise you as to which candidates best fit your brief. The only thing you’ll have to do is the simple task of choosing from the five or so people that we recommend.
We’ll even (for large recruitment campaigns) work in partnership from your offices, run open evenings, career seminars and interview days to help you find the right candidate in the shortest amount of time.
And if, within three months of joining your business, you or your new employee find that you are not entirely happy and you wish to fill the position with someone else we'll replace the candidate at no further charge!
The fact that over 95% of the candidates that we place stay with their employer for at least a year is something we are proud of and wish to keep up.
recruitment
12.
Full GDS Testing, updating and full training FREE upon placement of candidate.
Identity and Right to Work checking and referencing as standard and in compliance with employment legislation.
Dedicated Account Managers fill ANY vacancy through our network of 400 UK and overseas specialist recruitment agencies. No more PSL management.
Only pay our introduction fees once your new recruit has started work.
For sole agency assignments we also offer travel & geography testing, MS Office skills basic, intermediate & advanced levels testing and psychometric testing (if required) as standard. We can also run your own tests for shortlisting.
For Sole Agency Assignments and our Client Club, clients will benefit from preferential and tailor-made fees and terms to suit, an annual (or as required) strategic meeting with Julia Feuell, Managing Director to discuss HR issues, strategy, recruitment and retention tips and preferential invitations to our HR Seminars. Clients will also benefit from thorough and more indepth candidate testing (including psychometric assessment) as required and can benefit from private and confidential interviewing facilities in Central London.
The key benefits of using New Frontiers’ permanent staff search
full time travel recruitment
TempNew Frontiers have access to a large temporary workforce, which we covet and protect as much as our full time candidates.
We believe that the better we look after them, the better they will perform and the more likely they will stay with us. In fact, many of our temps have been with us for years.
All of our highly skilled temps are available on short- or long-term contracts and are managed by our dedicated Temporary Recruitment Division.
recruitmentWe also shortlist a large number of temps from our overseas recruitment partners in Australia, New Zealand and South Africa
All temps are engaged under a Contract for Services. This covers all aspects of their contract, including health and safety and changing legislation for temporary workers to ensure total compliance and peace of mind for our clients.
13.
temp travel recruitment
14.
The key benefits of using New Frontiers’ temp staff search
All temps are fully reference-checked and can be security-checked where required.
All temps receive (if required and at no extra cost) GDS testing and cross-training, Identity and right-to-work compliance checking and geography and IT skills testing.
All temps are paid weekly and directly into their bank accounts and receive paid holidays in addition to their wages as well as benefits such as health bonuses and end-of-booking bonuses, store and travel discounts.
To avoid disputes, all temps receive the same pay rate for the same job.
Hourly rates are fully inclusive of holiday pay, company national insurance, payroll and administration and insurance costs so that there are NO hidden charges.
We are unique in providing full HR insurance to all temporary staff supplied by us. This service protects our clients against any potential claims arising from discrimination, disability and/or any other employment laws.
When placed, we keep in contact with the temp to ensure they fit in easily and also run a monthly ‘perfect score’ competition to ensure their work is the best it can be.
Since 1993 we have successfully placed more than 70,000 recruits in the travel industry. That’s an average of five a day!
ExecutiveOne of the biggest success factors of our business has been our relentless networking within the travel industry. Over the years (18 to be exact) this has meant that we have built up a large network of personal contacts at senior management level within some of the industry’s biggest companies. This network has helped us to headhunt some of the toughest positions ranging from senior management right up to board level, MDs and CEOs.
This service is of course highly confidential and run by a dedicated & discreet team made up of our most experienced consultants who have built up an outstanding reputation for finding the right person.
recruitment
“Always available and trustworthy, they handled every single aspect of the process with professionalism.”Joan Roca – Placed as MD of lastminute.com, Spain
A proven comprehensive range of senior appointments from £60,000 p/a up to and including senior management, board level, MD's & CEO’s.
Access to our ‘Talk CV’ product for long distance interviews and which allows clients to view CVs, pre-recorded interviews and answering pre-set questions.
A select group of highly talented and experienced non-executive directors that have been handpicked and are available for meetings on request.
Project and contract work for Interim Consultants also available.
Our Managing Director, Julia Feuell, can handle highly confidential and senior level appointments on request.
Security that we never headhunt people we have placed, nor do we headhunt from our clients.
The key benefits of using New Frontiers’ executive staff search
16.
InternationalOur international department has placed thousands of candidates right across the globe including countries such as Spain, France, Germany, Italy, Sweden, Dubai, USA and South Africa. Hey, it isn’t called the travel industry for nothing.
We’ve also held international ‘scout’ missions and recruitment campaigns on behalf of companies looking to bring workers into the UK.
We will only work with UK companies that are represented overseas and we are always mindful of and comply with local country laws in all instances.
recruitment
17.“New Frontiers provides an excellent
network, quick delivery and high quality.”Klaus Henkel – HR Director for Europe for Kuoni
The key benefits of using New Frontiers’ international staff search
We can fill full time, temp or executive positions for UK clients who require new staff overseas.
In countries where the use of employment agencies is banned we ensure that the overseas client is complying with local laws when contracting us.
All candidates undergo the same thorough examination, training and security tests as our UK placed candidates.
We can set up training portals through our Inspire programme and train recruits before they arrive at their destination.
If clients or candidates aren’t happy we will replace them with a new recruit free of charge.
18.
DirectFor an entirely new way to recruit, New Frontiers Direct offers a low cost option to reduce your recruitment advertising and agency budgets. With our new service you can speak directly to thousands of potential employees using just a single advert.
New Frontiers Direct will post and re-post your job on all available job boards (we have access to over 1100) including sites such as Traveljobsearch, TotalJobs and Gumtree. You then do the shortlisiting and interviewing yourself.
Included in the service is advice on which job boards are best to use for your particular job posting and what to write, which is invaluable to the recruitment process to ensure you stay legally compliant. We also offer an additional service for writing the full advert and shortlisting the response if required.
New Frontiers
19.
“New Frontiers Direct kept our recruitments costs to a minimum - vital in the current economic climate.”
Helen Webb, General Manager, Uniglobe Top Flight Travel
20.
The key benefits of using New Frontiers Direct
Costs start from only £495 + VAT per job role for basic job postings on many top job boards. Discounts are available for multiple job postings.
We’ll guarantee you over £1200 worth of media coverage and up to 50% cheaper than placing an ad campaign yourself. Access to a network of over 1100 job boards.
Free advice on the wording of your advert to ensure legal compliance, high SEO visibility and maximum attractiveness. A guarantee that if you aren’t successful, you will get the money off our bespoke recruitment agency service and we won’t stop until we fill your position.
directputting you in control of travel recruiting
Sister companiesNew Frontiers offers much more than recruitment. Over the last 18 years, we have grown and developed sister companies to further support the travel industry. From training, to events, to a job board, we can offer you numerous services all under one umbrella – in the same universe!
Travel Jobs AgentAccess to over 1100 job boards with direct access to thousands of potential candidates but only pay-per-application!
Travel Industry EventsOur free global travel industry events website lists all the industry’s seminars, dinners, conferences, exhibitions and events in one.
InspireCreate and host an e-learning microsite with us to help you train new and existing staff.
Online Travel TrainingWinner of three industry awards in 2010 helps you train the industry which helps them sell your brand.
AgentTravel Jobs Agent seeks out all the best travel jobs from a wide range of job boards and places them onto a single website, ensuring that candidates don’t need to endlessly surf the net and can find their perfect job easily using a single source.
In return, it also benefits our clients as they only need to place a single ad on TJA and it automatically gets posted onto hundreds of external job boards giving them access to thousands of potential candidates. Everyone wins. Finally, instead of masses of unsuit-able applications, you will finally only pay for quality shortlisted CVs.
For more information please visit the TJA website: www.traveljobsagent.co.uk
Travel Jobs
Our network of job boards receive 20 million visitors per month!
In association with:
22.
The key benefits of using Travel Jobs Agent
Pay per Application – only pay for suitable applicants. Prices start from just £2 per CV.
Maximise your reach - Your job can appear within a huge job-board network reaching literally millions of candidates.
Get more quality applications - We send jobs alerts to our candidates every day.
Simple, fast & safe payment - Pay online via PayPal and your roles are live in minutes.
SEO-optimized site visited by thousands of travel industry candidates and marketed by New Frontiers.
TrainingWinner of three travel industry awards in 2010, Online Travel Training (OTT) helps train frontline staff to sell your products.
The process is simple. You create an e-learning microsite (with our help), we’ll market it to the trade so they can interact with your brand and increase their knowledge of your products or services. Agents can then sell your brand with confidence which naturally results in increased sales. Clients can also translate their e-learning microsite to promote their businesses to overseas travel agents. OTT is fast establishing partners overseas to market these courses too.
OTT is already the largest library of product e-learning courses for travel agents, marketing courses via TTG, Advantage, Buying Business Travel, GTMC, AITO and LCC training academies. OTT also ranks first on Google for most key searches.
For more information please visit the OTT website: www.onlinetraveltraining.co.uk
Online Travel
25.
The key benefits of using Online Travel Training
Helps to increase agents’ product knowledge and sales confidence to the largest trade audience available in the UK.
Can promote your e-learning globally to 1000’s of travel agents.
Complements your existing trade marketing.
Provides cross-promotion via tens of thousands of registered users with a growing international audience.
OTT achieves first position on Google for most key training searches.
OTT offers launch promotion and ongoing media support.
26.
27.InspireEver wondered whether a supplier message has been read by your staff? Would you like the ability to easily create training courses and then monitor the progress of staff? Or would you simply like to cut training or induction time for new starters? Then Inspire is the ideal solution.
Powered by Online Travel Training, our e-learning tool allows you to create user-friendly training modules quickly, easily and with the ability to use photos and videos. Turn your company into your own perfectly functioning universe by writing staff modules about anything – meet the management team, our health and safety policy, our office in Glasgow, how to sell car hire, etc.
You can create a private, company training microsite and confidentially train only your staff or invited users.
Or if you wish to host other suppliers’ training modules as well as your own then our customised training microsite will be for you. It allows you to view management informa-tion about all other courses including your own.
For more information please visit the Inspire website: www.inspiretravelstaff.co.uk
Why e-learning?
E-learning complements and supports face-to-face training.
Staff can learn at their own pace and in their own time.
Staff can complete training courses during quiet periods to make use of their time.
The quicker recruits can be brought up to speed about your business and their role, the more productive they will be.
The company can now have a tool to manage and record which staff have read and understood supplier updates or legislation changes.
29.
EventsThe travel industry enjoys numerous gala dinners, exhibitions, seminars, meetings, conferences and events amongst its 200 associations. This unique website is the first to aggregate all of the industry’s events in the UK and overseas to ensure that you never miss a networking opportunity again.
Travel Industry
You can promote your event free of charge by uploading details directly onto the site.
You can sign up to receive alerts and tweets about the latest events.
You can see who is going to the events.
For more information please visit the TIE website: www.travelindustryevents.com
All the industry’s events worldwide in one site!
ContactUs
New FrontiersLancaster House33 Islington High StreetLondonN1 9LH
Permanent recruitment [email protected]@newfrontiers.co.uk [email protected]@newfrontiers.co.uk
Temporary recruitment [email protected]
Executive recruitment [email protected]
International recruitment [email protected]
Travel Jobs Agent www.traveljobsagent.co.uk
Online Travel TrainingT: 0845 643 [email protected]
Inspire T: 020 7923 6429 [email protected]
TIEwww.travelindustryevents.co.uk
T: 0845 202 2222F: 0845 458 [email protected]
