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New SAVIN Technologies
Group Interaction Session
Jessica Skaggs
Appriss Inc.
Agenda
•Source of VINE® Changes•Request for Enhancement (RFE)•Change Orders•Enhancements: Recent and Future•Q & A
Source of VINE Changes
•Customer Requests•New VINE Sites•Response to Problem/Situation•Appriss
Customer RequestRFE or Change Order?
•RFE – Request for Enhancement–Request for changes to the VINE product
•Customer•Appriss
–New product features–Changes to existing features–Bug fixes
•Change Order–Request for changes to a customer’s VINE service–Billable–Non-billable
The RFE ProcessPlan for at least 3 VINE releases per year
The Change Order Process
Customer Request Via AOC or Account Manager
Scope of Work and Pricing Provided for Customer Approval
Product Enhancement Required?
Work Scheduled for Implementation
RFE Created for Future VINE Release
YesNo
VINE Releases
2 Major Releases–VINE 36 – November 2006
•42 RFE’s–VINE 37 – February 2007
•30 RFE’s
6 Minor Releases
Recent Enhancements
VINELink–Enhanced Website Abuse Prevention Feature (CAPTCHA) –Configurable Custody Status/Detail Description–Display Agency Address & Phone
VINEWatch–New U.S. Map Login –www.vinewatch.com–Registration Report Option for Active Registrations-Emergency Override – enter comments when cancelling calls–EOL Report – generate by offender/case/probationer–New Victim Profile Report–Ability to sort search/report results by column
Recent Enhancements
Notifications–VINE Service Representative Transfer now available–Advanced Notifications triggered for late registrations
TDD/TTY–Single Nationwide Toll-free Number –Direct Connect to VINE Service Representative
Future Enhancements
•3 additional releases planned in 2007–Approximately 100 RFE’s pending
•VINE Court Enhancements•VINE Sex Offender Enhancements•Features Requested during User’s Conference
