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Cisco Confidential 1 © 2013 Cisco and/or its affiliates. All rights reserved. New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou [email protected] CTO South, Collaboration Sales (EMEAR)

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Page 1: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

Cisco Confidential 1 © 2013 Cisco and/or its affiliates. All rights reserved.

New Workspace ? Challenges and Trends

Cisco Connect

April 2013

Stergios Alexiou – [email protected]

CTO South, Collaboration Sales (EMEAR)

Page 2: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Identify current and future needs of Workspace

Understand how Cisco can help

Learn about Workspace architecture components

Unified Access

Security

Video Cloud

Unified

Communications

Video

Desktop &

Application

Virtualization

Cloud

Sm

art

So

luti

on

s

Page 3: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

What is the Workspace?

Challenges & Trends

Workspace Components

Cisco’s view for Workspace

Ecosystem solutions

Page 4: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

1. What is the Workspace?

2. Challenges & Trends

3. Workspace Components

4. Cisco’s view for

Workspace

5. Ecosystem Solutions

Page 5: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Easy to use

Separation of Personal & Corporate

Page 6: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Bring Your Own

Productivity Increase

Security

Integrated approach

Freedom of choice

Business Intelligence

Flexibility

Eco-system

Personalized Service

Page 7: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

The Group CFO has requested the definition of a

Master Plan for IT Infrastructures in line with the group

vision in June 2011. This IT Masterplan initiative is the

first plan ever made at a Group level for IT of this

magnitude. The objective

of the IT Masterplan is to define a common vision of

the target IT infrastructures for the Group with a

commonly agreed roll out plan. One of the main

objectives of this IT Master Plan is dedicated to

the unified workplace environment.

Page 8: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

1. What is the Workspace?

2. Challenges & Trends

3. Workspace components

4. Cisco’s view for

Workspace

5. Ecosystem Solutions

Page 9: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

I need to connect

devices to the

network

Can you help us

with virtual desktop

We want to refresh

our wireless

Our network must

expand to new

locations

We want to access

our applications

anywhere

My users want

unified comms

How can video

impact our

business

What use cases

have you

identified?

Who can give me

more information?

Who is impacted

by this change?

Page 10: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

How You Worked Depended on This… Now It Depends on This…

FIXED MOBILE

Page 11: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

Technology

Consumerization

• Support any device

• Support any OS

Mobility

• Work from anywhere

• Access to all applications

• Ensure application quality

New Business

Environments

• Access to best experts

• Attract next-generation

incoming workforce

• Operate in new markets

Do It All Securely

Page 12: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

1. What is the Workspace?

2. Challenges & Trends

3. Workspace components

4. Cisco’s view for

Workspace

5. Ecosystem Solutions

Page 13: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

On The Go / Mobile Access

In The Office

Desktop

• Company Applications

• Optimized Voice

• Optimized Video

• Intellectual Property

• Expertise

• Collaboration

Internet

• Email

• Instant Message

• Processing

• Bandwidth

• Storage

Productivity Meter

On The Go / Mobile Access

Internet

• Email

• Instant Message

• Voice

• Video

Productivity Meter

Page 14: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

In The Office

• Desktop

• Company Applications

• Optimized Voice

• Optimized Video

• Intellectual Property

Productivity Meter

Consistent Productivity Anywhere

On The Go / Mobile Access

• Expertise

• Collaboration

• Internet

• Email

• Instant Messaging

• Processing

• Bandwidth

• Storage

Page 15: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Unified Access

Wireless and wired policy and management

Identity-based access control

Security/Policy

Data loss and threat prevention

Context aware access to data

Experience

Consistent, portable across platforms Uncompromised

video, voice in any deployment mode

Management

Single system for wired / wireless / VPN

Provisioning and Mobile Device Management

Applications

Native or virtual application delivery

Collaborative and corporate applications

Page 16: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Cisco Confidential 16 Cisco Confidential 16 © 2013 Cisco and/or its affiliates. All rights reserved.

Elevator Pitch

The unified workspace transforms the traditional concept of a workplace into a workspace that moves with employees by unifying mobility, video, collaboration and any business applications an employee needs.

It then makes them securely available on any device, with an uncompromised user experience.

This, in turn, enables new business models and changing work styles, through innovative smart solutions that are pre-integrated and validated.

Let’s see how our workspace is changing.

Page 17: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

1. What is the Workspace?

2. Challenges & Trends

3. Workspace components

4. Cisco’s view for

Workspace

5. Ecosystem Solutions

Page 18: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

The Cisco Vision for the Enterprise Workspace

Empowering Cisco Customers…

…To Unify People and Resources

…Through an Intelligent Network Platform

…To Drive Profitable Growth and Increased Productivity

Page 19: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Strategy Delivering On the Work Your Way Vision

Cisco VXI Smart

Solution

Cisco BYOD Smart

Solution

Cisco Remote Expert

Smart Solution

Page 20: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Tested, Validated, Documented Designs

Integrated Cisco + 3rd Party Roadmaps

Solution Lifecycle Management

Technical Training and Support

Cisco and Partner Enablement:

Demos, ROI Assets, Tools, Financing

Services Practices

Smart Solution Components “Work Your Way”

Unified Workspace

Page 21: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21

Traditional Corporate Managed Endpoints

(via Cisco Unified Access)

Virtual Desktop plus Enterprise Collaborative

Applications VXI Smart Solution

Native or Web-Based Applications, Securely BYOD Smart Solution

INTELLIGENT NETWORK

Page 22: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22

Traditional Corporate Managed Endpoints Cisco Unified Access

Virtual Desktop plus Enterprise Collaborative

Applications VXI Smart Solution

Native or Web-Based Applications, Securely BYOD Smart Solution

Before:

“Let me get back to you

when I’m at my desk…”

After: “I can help you right now.”

Locate and Connect Experts Remote Expert Smart Solution

Consumption Models for Remote Experts

Page 23: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23

VXI

Reduce VDI implementation costs

--------------

Jabber and the collaboration platform

---------------

Greater scalability & utilization

---------------

Workspace as a Service offerings

BYOD

Uncompromised User Experience

--------------

Corporate Compliance

--------------

Simplified Operations

--------------

Unified Policy for Secure Access

Remote Expert

Vertical solutions

Finance, Government, Retail

--------------

Productivity from high value expertise

--------------

Immersive customer experience

Page 24: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Remote Expert

“We have a versatile and scalable

solution that allows us to continue

innovating and offering different, high-

quality services to customers, while

managing our costs.”

Husnu Erel

CIO, Garanti Bank

BYOD

“Our Cisco BYOD Smart Solution is

helping students discover new ways

to develop and enhance their creative

thinking and support their hands-on

projects, while giving lecturers a

powerful set of tools to aid new ways

of teaching.”

Stephen Reid

Deputy Vice-Chancellor

VXI

1. Business Imperatives Ensure

seamless communications

across all armed forces divisions

with the highest levels of security

and reliability.

2. Facilitate safe troop movements

and efficient material

deployments.

3. Lower costs

Page 25: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25

1. What is the Workspace?

2. Challenges & Trends

3. Workspace components

4. Cisco’s view for

Workspace

5. Ecosystem Solutions

Page 26: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26

BYOD

VXI

Client &

peripherals

Broker

Management

Security

Optimisation

Hypervisor

Infrastructure

Page 27: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27

Data Center

Collaboration Borderless

Networks

Unified

Workspace

Capitalizing on Partner Cross-Architecture Skills, eco-system competency and vertical knowledge

Smart Solution Partner Accelerators

Page 28: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28

VXI

BYOD

Remote Expert

Page 29: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29

2. PLAN

Building an Architecture to Work Your Way

Mobile Devices

and Laptops “I want to enable iPads

and Smartphones on the

office network”

Next-generation

Workspaces “I want to access my work

desktop remotely through

a personal laptop or tablet

.”

1. Know Your

Business

Drivers

Explore a UW Solution (BYOD, VXI, Remote Expert) for

the Enterprise

Complete the

Network Design &

Facilitate

Knowledge

Transfer

Assess Existing Capabilities to

Implement Desired UW Solution (BYOD, VXI, Remote Expert)

6-8 Weeks 2-8 weeks 1-2 Weeks, 1-2 Days onsite

Architecture

Strategy Service Architecture

Assessment Service

Architecture

Design Service

3. The result is

everything a customer

needs to design and

build a architecture

to Work Your Way

Secure

Pervasive Wireless

Up-to-Date

Infrastructure

Supports Laptops,

Tablets, Smart

Phones

Facilitates Mobile

Video, Collaboration

Page 30: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30

Page 31: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

Thank you.

Page 32: New Workspace ? Challenges and Trends - Cisco · New Workspace ? Challenges and Trends Cisco Connect April 2013 Stergios Alexiou ... •Attract next-generation incoming workforce

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32

Useful Links:

• http://www.cisco.com/go/uw

• http://www.cisco.com/go/byod

• http://www.cisco.com/go/vxi

• www.GoPartnerSolutions.com

• http://www.cisco.com/go/remoteexpert