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NICOLE HENRY #5500 MCKINNEY PLACE DRIVE #214 MCKINNEY, TX 75070 713-397-5389 [email protected] OBJECTIVE I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. WORK OF EXPERIENCE Osteomed Addison, TX 8/2015-10/2015 Sales Support Representative – Craniomaxillofacial/Neuro/Spinal Department Spearhead field communication within the sales department Assist assigned Regional Sales Managers in various needs and requirements to support sales activity. Assist other non-assigned regional and territorial personnel. Serve as primary contact and communication liaison between all field sales personnel and all other corporate departments and personnel. Prepare and administer new hire documentation to sales candidates. Provide product quotes for the sales force. Update and track regional sales department budgets. Provide sales management with custom reports as needed. Track all pricing contracts with customers and hospitals. Research Now Research Now is a 500+ Million International Marketing Company working with Fortune 100 and 500 clients Plano, TX 06/2013-Present The role of a Project Manager is to provide excellent customer service while managing our clients’ custom quantitative market research projects. Our PMs interact directly with our clients, ensuring all projects are successful from start to finish. This position requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment. Project Manager (received 2 promotions within the first 18 months of employment) Exceed client expectations from project inception to completion. Provide customer service while managing customized quantitative market research projects for clients. Coordinate project task activities between project team, internal support teams and external vendors. Monitor reports evaluating key project metrics; ensured quality measures were followed. Establish and maintained professional working relationships with clients, providing guidance and advice when necessary. Ensure key project performance metrics, i.e. project profitability, met or exceeded established guidelines. Effectively communicating both as an individual and as part of a client-facing

Nicole Henry Resume 2015docx

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OBJECTIVEI am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.

WORK OF EXPERIENCE

OsteomedAddison, TX8/2015-10/2015Sales Support Representative – Craniomaxillofacial/Neuro/Spinal Department

Spearhead field communication within the sales department Assist assigned Regional Sales Managers in various needs and requirements to support sales activity. Assist other non-assigned regional and territorial personnel. Serve as primary contact and communication liaison between all field sales personnel and all other corporate

departments and personnel. Prepare and administer new hire documentation to sales candidates. Provide product quotes for the sales force. Update and track regional sales department budgets. Provide sales management with custom reports as needed. Track all pricing contracts with customers and hospitals.

Research NowResearch Now is a 500+ Million International Marketing Company working with Fortune 100 and 500 clients Plano, TX06/2013-PresentThe role of a Project Manager is to provide excellent customer service while managing our clients’ custom quantitative market research projects. Our PMs interact directly with our clients, ensuring all projects are successful from start to finish. This position requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment.Project Manager (received 2 promotions within the first 18 months of employment)

Exceed client expectations from project inception to completion. Provide customer service while managing customized quantitative market research projects for clients. Coordinate project task activities between project team, internal support teams and external vendors. Monitor reports evaluating key project metrics; ensured quality measures were followed. Establish and maintained professional working relationships with clients, providing guidance and advice

when necessary. Ensure key project performance metrics, i.e. project profitability, met or exceeded established guidelines. Effectively communicating both as an individual and as part of a client-facing project team Work closely with our sales team on project end of month billing Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges in a timely manner Effectively communicate both as an individual and as part of a client-facing project team

Starwood Montessori SchoolFrisco, TX09/10-04/11Office Receptionist/School Nurse

Cash management Provided exceptional customer service to parents. Answered phone lines and made phone calls to parents. Made monthly calendars and tuition packets. Helped teachers out in the classrooms. Organized the front office and student files. Provided first aid and gave any type of treatments the children needed.

Page 2: Nicole Henry Resume 2015docx

Aramark Business ServicesHouston, TX02/07-10/09Office Manager/Bookkeeper

Set up new hires in company systems and handled confidential documents. Payroll (Calculated and entered timecards for employees and sent off to corporate). Supervised cashiers and line servers. Reconciled the safe daily and weekly, accountable for cash management, tracking petty cash and cashier audits. Reconciled daily sales to bank records monthly. Accounts Payable/Accounts Receivable, counted and input inventory. Data entry for sales, payroll, inventory and catering orders. Customer service, answered phone lines, filed paperwork, ordered and organized office supplies.

SKILLSProficient computer literacy, excellent communication skills and flexible team player who prospers in a fast-paced work environment.

EDUCATION2011-2013 Collin County Community College McKinney, TXAssociate of Science- Applied Nursing