THE SECRET OF CHANGE IS FOCUS ALL OF YOUR ENERGY NOT ON FIGHTING THE OLD BUT BUILDING THE NEW-SOCRATES

BY.MS.ANU SARANNYA M.SC(N) II YEARThe Nurse as Change Agent In Health Care Setting

CHANGEChange is making something different than it was.In many instances, the outcome remains the same, but the process is changed.Change is inevitable in nursing.

CHANGE AGENTThe change agent is the one responsible for implementation of a change project.The role of the change agent is to manage the dynamics of the change process.

ORIGINS OF CHANGEBegan in the 1990s Continuing increase in health care costs Employees expected to become multiskilledPresents challenges for both providers and consumers

CHANGE Driving forces for changeExternal forces Insurance companiesGovernmentNew technologyInternal forces Strategy for successNew philosophy

ROLE OF THE CHANGE AGENT

The person who seeks to lead or create change Demonstrate your commitment to changeBelieve in the necessity for planned change

MANAGERS OF CHANGE

Quality patient care continuesStaff feel supported in doing their jobsAdverse effects of the change are mitigated

EFFECTIVELY PARTICIPATING IN CHANGEUnderstanding the changeWhy it should occurWho it will benefitWhat is required for success What is your place in the change?Viewed as positive or negativeParticipation is essential

CONSTRAINTS AND SUPPORTSConstraintsConflict with other staffLack of supportsBucking the systemSupportsLegal mandate for client rightsPersonal reward for quality care

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