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OBEROI HOTEL - CASE STUDY ON TRADE UNION
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OBEROI HOTEL - CASE STUDY ON TRADE UNION
OBEROI HOTEL - CASE STUDY ON TRADE UNION
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Oberoi Hotel MSKS also has a trade union existing in Oberoi Hotel
(Mumbai). The employees used to...
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OBEROI HOTEL - CASE STUDY ON TRADE UNION
Abhijeet S
Operations Manager atManagement Paradise
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Join Date: May 2010
OBEROI HOTEL - CASE STUDY ON TRADE UNION - September 13th,
2010
Case study Of Oberoi Hotel
MSKS also has a trade union existing in Oberoi Hotel (Mumbai).
The employeesused to get 65 days holiday per year. The management
wanted to reduce 15 daysholidays, due to some managerial
issues.
As this news spread among the workers, they readily and strongly
opposed theproposal. They approached the MSKS for solving the
issue. Then a meeting wasconvened and MSKS kept a proposal in front
of the management that they are readyto convince the workers but
in return the management has to pay 20 days extrasalary in
the month of December. The management agreed.
The workers were also content and agreed to the proposal. Now
the workerseagerly wait every year for the month of December to
come so that they could getgood amount of salary. Yet, another
success from the part of MSKS.
In the Oberoi hotels frequent theft and pilferage used to take
place on the floors of various items such as shirts, towels,
tissues, napkins, stationery’s, etc. So thehotel in order to
maintain its reputation and goodwill in the industry used toprovide
the theft items to its customers, for which the hotel had to make
extraprovision of Rs 50 lakhs to satisfy the customers and thus it
had to bear lossesupto Rs 50 lakhs.
After a span of time a meeting was arranged between the
management and thesecretary of MSKS to solve the problem through
survey and thus find the propersolution for the same. Through
survey it was found that the Account
statement of the Hotel on one side showed the profit of Rs 1
crores and on theother side it had the provisions for loss of Rs 50
lakhs. Thus managementrequested the MSKS to find the causes for the
same. And after the further
examination it was found that:
1) Out of 3 furnished oil tankers received by the hotel, only
one oil tanker used tobe actually received by the hotel, where as
the other 2 furnished oil tankers werefound to be missing.
2) Out of 4000 bulk products send by Bombay Dyeing only 2500
products wereactually received by the hotel where as other
remaining 1500 items were foundmissing.
After the further survey made by the respective union it was
found that the twoemployees of the hotel were responsible and
culprit for this situation of the hotel.
This was yet another success of Maharashtra Samarth Kamgar
Sanghatna.
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Re: OBEROI HOTEL - CASE STUDY ON TRADE UNION
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Re: OBEROI HOTEL - CASE STUDY ON TRADE UNION - September 2nd,
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thank u it was very useful information
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