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Office 365 – (O365) Outlook Web Access (OWA) Tutorial # 2 Outlook Tab – Overview (Story board) 1 6/18/2014

Office 365 (O365) - Montgomery County, Maryland Tutorials/OWA-2-(6-18...Jun 18, 2014  · Office 365 – (O365) Outlook Web Access (OWA) Tutorial # 2 Outlook Tab – Overview (Story

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Page 2: Office 365 (O365) - Montgomery County, Maryland Tutorials/OWA-2-(6-18...Jun 18, 2014  · Office 365 – (O365) Outlook Web Access (OWA) Tutorial # 2 Outlook Tab – Overview (Story

2

Introduction

The following is a story board of a tutorial depicting the steps and screen selections required to perform various functions using the Office 365 Outlook Web Access (OWA) application. What is covered in ‘Outlook Tab - Overview ’ tutorial is a high level review of: • Sign on • Acknowledge / Dismiss Reminders • Inbox message view choices • Inbox message list sort order • Responding to messages (Reply, Reply all, Forward) • ‘…’ functions • Sign out As the tutorials are designed to be viewed in a reasonable amount of time each one covers specific activities. Other commonly used capabilities will be the subjects of other tutorials.

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Sign On

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O365 – OWA Desktop - Sign in Screen

4

Double click on the OWA ICON

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O365 – OWA Internet - Sign in Screen

5

Enter County

Network Password Select to

start Sign in process

Enter County

Network ID

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O365 – OWA Sign in progress screen

6

When a staff person signs on they are presented the Outlook Tab.

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Shows list of

messages

Reminders display

Displays preview of highlighted message

7

Messages filtered by

Outlook Tab – General Overview

Reply Options

Special ‘…’ Options

Messages sorted by

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Outlook Tab - Reminders – Select ‘Snooze’ to hide a reminder

By selecting ‘ snooze’ the staff

member can hide the reminder or a specified period of

time

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Outlook Tab - Reminders – Reminder is hidden

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Outlook Tab - Reminders – Dismiss reminder

By selecting ‘dismiss’ the staff member can dismiss the

reminder

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Outlook Tab - Reminders – Reminder is dismissed

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Staff person changes view by selecting name of a view

While in the ‘all’ view all

unfiled messages in the

inbox are visible

Outlook Tab – Inbox message view - ‘all’ message list view

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Staff person changes view by selecting name of view

While in the ‘unread’ view

all unfiled messages in the

inbox are visible

Outlook Tab – Inbox message view - ‘unread’ message list view

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Staff person changes view by selecting name of view

While in the ‘to me’ view all unfiled messages in the inbox are visible

Outlook Tab – Inbox message view - ‘to me’ message list view

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Outlook Tab – Inbox message view - ‘flagged’ message list view

While in the ‘flagged’ view

no messages in the inbox are

visible because they are not

flagged

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Outlook Tab – Inbox Sort order – ‘Conversations by…’ selection

Staff person can choose ‘sort by’ order and then select the sort order of

the message in the inbox from the choices provided

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Outlook Tab – Inbox Reply/Forward – Select ‘Reply’

Staff person selects ‘reply’ to respond to a message

in the inbox

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Outlook Tab – Inbox Reply/Forward – Reply Message Text

‘Reply’ to response to a message in the inbox

Because it is a reply to response only the sender of the original

message is listed on the ‘To’ line

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Outlook Tab – Inbox Reply/Forward – Discard Reply Message

If staff person chooses to discard the reply they

must confirm

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Outlook Tab – Inbox Reply/Forward – Select ‘Reply all’

Staff person selects ‘reply all’ to respond to a message in

the inbox

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Outlook Tab – Inbox Reply/Forward – Reply all message text

‘Reply’ to response to a message in the inbox

Because it is a ‘reply all’ to response both the sender of the

original message and others included in the first emailing will

be listed

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Outlook Tab – Inbox Reply/Forward– Discard Reply all message

If staff person chooses to discard the reply they

must confirm

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Outlook Tab – Inbox Forward– Select ‘forward’ message’

Staff person selects ‘forward’ to respond to a

message in the inbox

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Outlook Tab – Inbox Forward – Forward message text

Forward to response to a message in the inbox

Because it is a ‘forward’ to response none of the addresses included in the first emailing will

be listed

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Outlook Tab – Inbox ‘…’ functions – Selecting menu

25

Staff person would select the ‘…’ to

display the menu

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Outlook Tab – Inbox ‘…’ functions - Menu choices

26

Staff member can select the function they wish to perform

in the selected messages

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Sign off

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OWA Overview – Sign off

28

The ‘User” tab is access from anywhere

in OWA. When selected the menu of

choices appears

Staff member selects ‘Sign out’ to exit OWA

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O365 – OWA Sign Off - Desktop

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O365 – OWA Sign Off - Internet

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End of

Outlook Tab – Overview

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