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Olivia Warnero546 Colfax Ave – Scranton, PA 18510 – [email protected] – [email protected]
EDUCATIONCollege: The University of Scranton, Scranton, PAMajor: Mathematics; Minor: Criminology, Spanish– Bachelor of Arts May 2016Cumulative GPA: 3.06High school: Scranton Preparatory School, Scranton, PA June 2012
HONORSCollege: Spring 2013 Semester Dean’s List, Spring 2016 Semester Dean’s List, Loyola Scholarship, James F. Swift ScholarshipHigh school: National Honor Society
LANGUAGESSpanish: adequate conversational
EMPLOYMENTLynn Sandy’s Bakery, Scranton, PA May 2016- Present
Greet customers and provide exceptional customer service Handle cash and credit transactions Take new customer orders and serve orders to be picked up Maintain store appearance and inventory
Work Study at The Visitor’s Center in The Office of Admissions at The University of Scranton July 2012-May 2016 Answer telephones for 13 professional staff members Schedule appointments for prospective students and organize staff members’ daily schedules Train new workers in SLATE (Admissions computerized system) and daily tasks Create a friendly and welcoming atmosphere for prospective students and their families and provide
extraordinary customer service Represent The University of Scranton at Open Houses and Accepted Students Day
Abercrombie and Fitch Model, Scranton, PA July 2012- February 2013 Greet customers and provide exceptional customer service Handle cash and credit transactions Maintain total store appearance
ACTIVITIESCollege: Commuter Student Association, Math Club, Italian SocietyHigh school: Vice President of Art Society
COMMUNITY VOLUNTEERVacation Bible School at Nativity of Our Lord/St. John Neumann Church 2007-2012Nativity of Our Lord/ St. John Neumann Church Picnic 2007-2012Albright Memorial Library Volunteer and Teen Advisory Board 2008-2012