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Confidential & Proprietary • Copyright © 2009 The Nielsen Company Mobile, Media, Apps, Tablets and How your Pay for it!! Jerry Rocha, VP Digital Solutions Twitter: jerryrocha [email protected]

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Page 1: Omma ppt reva

Confidential & Proprietary • Copyright © 2009 The Nielsen Company

Mobile, Media, Apps, Tablets and How your Pay for it!!

Jerry Rocha, VP Digital Solutions Twitter: [email protected]

Page 2: Omma ppt reva

Confidential & ProprietaryCopyright © 2009 The Nielsen Company

Page 2

Smartphone PenetrationAll Subscribers

Smartphones have seen steady adoption – this rate of adoption will only increase with better devices and cooler features

28%22%21%

16%

31%

19%17%

25%

75%79%83%84% 81% 78%

72% 69%

Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010

Smartphone

Feature phone

Among recent acquirers

Smartphone penetration is at

45%

Page 3: Omma ppt reva

Confidential & ProprietaryCopyright © 2009 The Nielsen Company

Page 3

Smartphone Penetration - ProjectionAll Subscribers – Q4 10

Without accounting for innovation and increased adoption to the marketplace Smartphones will be a majority by Q3/4 2011

34%

42%46%

51%56%

61%69% 66%

58%54%

49%44%

39%

38%

28%25%

21%17%16%

10%

22%14%13%

19%

31%

62%

72%

81%84%87%90%

86%

75%

83%79% 78% Smartphone

Feature phone

Page 4: Omma ppt reva

Confidential & ProprietaryCopyright © 2009 The Nielsen Company

Smartphones continue to drive data usage with Apple and Android leading the way

36%

23%

18%

11%

10%

80%

62%

50%

29%

24%

79%

47%

37%

19%

15%

90%

82%

66%

38%

35%

90%

80%

66%

37%

27%

Mobile internet

Application (App)downloads

Location-based Services

Mobile video

Mobile commerce

All Mobile Users

Smartphone

RIM BlackBerry OS

Apple iPhone OS

Android OS

Media Activities Used by Operating SystemAll Subscribers – Q4 10

Source: Nielsen Mobile Media Survey, US, Q2 2009

Question used: T1910

Page 5: Omma ppt reva

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Android jumped 36% from last quarter and has grown ~625% YoY

36%

30%

17%

20% 21%

24%

27% 28% 28% 28%

0%2% 2% 2%

4%

9%

19%21%

18% 17%

14%12% 11%

8% 8%6%

26%

37%

34%

37%

34% 35%37%

28%

25%

14%

Q4 08 Q1 09 Q2 09 Q3 09 Q4 09 Q1 10 Q2 10 Q3 10 Q4 10

RIM BlackBerry OS

Apple iPhone OS

Android OS

WinMo

Share of Smartphone Market by Operating SystemSmartphone Owners

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Apple is leveling off, showing moderate growth again in Q4

59%

21%

15% 14%12%

0% 0% 0% 0% 0% 1% 2%

23%21%

10% 10%8%

62%

50%

45%41%

53%

60%57%

21% 20%17% 16%

4%

20%

13%15%

Q1 2009 Q2 2009 Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010

Apple iPhone OS

RIM BlackBerry OS

Android OS

Microsoft WindowsMobile

Media Activities Used by Operating System – AT&TSmartphone Users – Q4 10

58%42%Smartphone

Page 7: Omma ppt reva

Confidential & ProprietaryCopyright © 2009 The Nielsen Company

Smartphones have plenty of room to grow at Verizon, Android continues to take market share

44%

8%

22%18%

5%

65% 66%

58%55%

46%

40%

16%

3%

24%

37%

6% 5%

Q3 2009 Q4 2009 Q1 2010 Q2 2010 Q3 2010 Q4 2010

RIM BlackBerry OS

Microsoft WindowsMobile

Android OS

Media Activities Used by Operating System – VerizonSmartphone Users – Q4 10

76%

24%Smartphone

Page 8: Omma ppt reva

Confidential & ProprietaryCopyright © 2009 The Nielsen Company

Smartphones continue to drive data usage with Apple and Android leading the way

56%

73%66%

54%

44%

27%34%

46%

Hispanic White African-American Asian/Pacific Islander

Smartphone

Feature phone

Smartphone Penetration by Race/EthnicityRecent Acquirers – Q4 10

Source: Nielsen Mobile Media Survey, US, Q2 2009

Question used: T1910

Page 9: Omma ppt reva

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45%

31% 27%18% 16%

Facebook WeatherChannel

Google Map Pandora Twitter

32%27%

21%18% 17%

Facebook Youtube WeatherChannel

Google Map Pandora

46% 45%

33%24% 22%

Google Map Facebook WeatherChannel

Pandora Youtube

50% 47%36% 32%

23%

Facebook WeatherChannel

GoogleMaps

iPod/iTunes Pandora

Most Popular Used Apps on the Android OSPast 30 Day App Downloaders (n=414)

Most Popular Used Apps on the BlackBerry OSPast 30 Day App Downloaders (n=715)

Most Popular Used Apps on the Windows Mobile OSPast 30 Day App Downloaders (n=449)

Most Popular Used Apps on the iPhone OSPast 30 Day App Downloaders (n=1,014)

Early App leaders similar across OS platforms; Web carryovers out to early lead

Source: Q2 2010 Nielsen App Playbook

Brands Application Track 9

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91%

86%84%

82%

77% 76%

Game Apps Entertainment Apps Map/Navigation/Search

Productivity Apps Food Apps News Apps

% of Smartphone App Downloaders that would Pay for an App within a Category

Most App users willing to pay for content

Source: Q2 2010 Nielsen App Playbook

Brands Application Track 10

Page 11: Omma ppt reva

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Source: August 2010 Nielsen App Playbook

13%

19%

23%

23%

29%

47%

Other

Shared it withfamily/friends

Purchased goods/servicesor requested a quote

Joined a social community

Used it to locatestores/outlets

Joined rewards program

Action Taken after Branded App DownloadBase: Downloaded a Branded App (n=484)

Nearly half of branded app downloaders have joined a rewards program following the download

Questions used: CQBA8 Which of the following actions have you taken after downloading a branded app?Brands Application Track 11

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4%6%8%

16%21%

25%

Tablet ComputerseBook readersNetbooksPortable mediaplayers

Portable gameplayers

Smartphones*

Penetration of Connected Devices

Source: September 2010 Nielsen Connected Devices Playbook

Questions used: Q6 Which of the following categories of connected devices do you or any one in your household currently own?

* Smartphone penetration is derived from Nielsen’s Q2 2010 Mobile Insights study.

Tablets are still a nascent market favored by early adopters

48%

35%

26%

35%37%

30%

Tablet ComputerseBook readersNetbooksPortable mediaplayers

Portable gameplayers

Smartphones

Percentage of Owners Who Identify as “Early Adopters”

General Population Sample N=9590, Netbook Owners (n=1,293), Tablet owners (n=749), e-readers (n=1,089), Portable Media Players (2,118), Portable game Player (1,678), Smartphones (2,336)

Page 13: Omma ppt reva

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Acer Aspire One

Amazon Kindle

Apple iPad Apple iPhone Apple iPod Touch

Sony PlayStation

Portable

6%12% 15%

8%

22% 18%

18%15%

21%

9%

25%24%

24% 20%

27%

27%

19% 26%13% 13%

15%

17%

14%17%

21%16%

13%

16%

12%12%12%

16%

7%

13%

6%4%5% 10%

2%9%

2% 0%

Age<18 18-24 25-3435-44 45-54 55-6465 years and older

Acer Aspire One

Amazon Kindle

Apple iPad Apple iPhone Apple iPod Touch

Sony PlayStation

Portable

50% 52%

65%

52% 52%62%

50% 48%

35%

48% 48%38%

GenderMale Female

The iPad skews younger and male

N= 195, 569, 452, 864, 879, 510

Netbook eReader Tablet Smartphone Media Player

Gaming Netbook eReader Tablet Smartphone Media Player Gaming

Page 14: Omma ppt reva

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Sony PlayStation Por-table

Acer Aspire One Amazon Kindle Apple iPod Touch Apple iPad Apple iPhone

76% 75% 71%64% 59%

47%

3% 7%8%

9%10%

16%

12%11% 13%

15% 19%25%

10% 7% 8% 12% 11% 12%

Percentage of UsageAt Home At Work or School On the Go Other

The iPad spends most of the time at home..

Sedentary MobilePrimary Usage:

Q29: Think of your [connected device] usage, what percentage of the time were you…N=510, 195, 569, 879, 452, 864

Gaming Netbook eReader Media Player Tablet Smartphone

Page 15: Omma ppt reva

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Print and video benefit from the iPad’s larger screen size

Book TV Show Movie Magazines Radio News Music

39%

33% 32%

25%

21%

44%

41%

13%11% 12%

8%

22%

53%51%

Content Regularly AccessediPad iPhone

Q38: Which of the following media content do you regularly access through your connected device?N= 452, 864

Publishers are rushing to iPad

and Tablets, going to save

industry?

Page 16: Omma ppt reva

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eReaders

Smartphones

Netbooks

Tablets

Media Players

Gaming

33%

34%

44%

46%

55%

62%

67%

66%

56%

54%

45%

38%

Sharing of Connected DeviceI share my device I am the only user

And less personal than a smartphone

Q9: Who in your household uses each of these device categories that you own?N= 1,793; 1,560; 562; 1,293; 1,041; 2,242

Page 17: Omma ppt reva

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Nielsen Ad Effectiveness Framework

• Did the ad break through?

Breakthrough Attitudes & Intentions

Behavior & Sales

• What was the impact of ad exposure on consumer attitudes?

• What was the impact of ad exposure on sales behavior?

OTS-based Recall survey

Control/Exposed survey

Met

rics

Use

dQ

uest

ion

Met

hod

Control/Exposedobservation

– Brand Awareness– Brand Favorability– Purchase Intent

– Search– Site visits– Sales (CPG Vertical)

– General Recall– Brand Recall– Message Recall– Ad Favorability– Purchase Intent Increase