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11 Recent Grads
Three from PNC Bank One each from:
Safeguard Properties Sherwin Williams Goodyear KSU Department of Recreation Valmark First Energy Hyland Software Westfield Insurance
PNC Bank Nelson Ng, May 2003 Brian Carmen, May 2004 Jason Kaczor, May 2008
Culture clash, worried about their jobs
Three Questions
What should we have taught you that we didn’t?
What did we teach you that has been most valuable?
What should we eliminate teaching because it is irrelevant?
Rules on Input
Hear once – ignore Hear twice – think about it Hear three times – plan for change Hear four times – CHANGE
TOMORROW
What should we have taught you?
Common Themes: Communication
etiquette (In person, phone, email, text, twitter, Facebook)
Different communication styles in companies
Getting and taking feedback constructively
ROI
What did we teach you that has been most valuable?
Teamwork Conflict resolution Critical thinking Projects and their leadership
Business Experience
What should we eliminate?
Legacy network protocols; interesting but no longer relevant.
Database course: Teach practice before theory.
Waterfall development .
Action Plan
Add communication etiquette somewhere
Streamline Telecom course Continue to stress teamwork
New PM and Team Dynamics course Make Business Experience required
(2011)