On-The-Spot (OTS) Award Guide for Managers On-the OTS Award...  On-The-Spot (OTS) Award Guide for

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  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    On-the-Spot Recognition Program To recognize employees for their day-to-day efforts that contribute to the success of our business goals and/or employees who demonstrate our core values and culture traits contributing to the achievement of business goals and a positive team environment. Under this program, supervisors may give immediate recognition to recognize and reward employee excellence.

    An On-the-Spot (OTS) award is granted by supervisors to recognize accomplishments that represent steps toward achievement of organizational goals or purposes, but for which formal recognition awards are not appropriate. An OTS should not be used in place of paying overtime or compensatory time, and is not meant to replace other traditional methods of recognition, but rather to increase supervisors' options in rewarding and reinforcing employee excellence. Rather than recognizing overall performance, the OTS acknowledges one or more specific instances of exemplary performance.

    In addition, employees can recognize each others achievements with an electronic appreciation card (e-Card).

    TYPES OF CONTRIBUTIONS ELIGIBLE FOR RECOGNITION

    The following are some examples of the types of contributions best suited for an On-The-Spot Award:

    Completion of an assignment/project in less time than expected or where there were unusual difficulties to overcome.

    Taking extra steps to resolve a troublesome situation.

    Displaying initiative to develop and follow through on a difficult task.

    Planning a special event which is particularly successful because of the employees personal efforts.

    Handling an unusually heavy workload, such as when co-workers are absent or when vacant positions are not filled immediately.

    Development of new or revised procedures or other contributions toward production or process improvements.

    Completion of a significant special assignment that is outside of normal job responsibilities.

    Contributions that enable us to make more effective use of our resources.

    Helping a co-worker who has an unusually heavy workload or a significant project.

    Volunteering for and working on special projects.

    Making creative suggestions that improve efficiencies.

    AWARD AMOUNTS

    The majority On-the-Sport awards will qualify for a typical recognition amount of $100 to $200 but managers may recognize with higher amounts (up to $500) for special situations or exceptional contributions.

    There is no limitation on the number of OTS awards that an employee is eligible to receive as long as the dollar limitation

    is not exceeded and good judgment is used in deciding awards. An employee may not receive OTS that exceeds a total of

    $1,000 in a single calendar year. Individual supervisors are responsible for assuring compliance within the $1,000

    limitation.

    *On-The-Spot awards are subject to payroll withholdings, including taxes at rates applicable to single-sum payments.

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    OXY AWARDS

    The On-the-Spot Award is a SuperCertificate fulfilled by GC Incentives. A SuperCertificate can be in digital

    format sent via email or in physical format sent via U.S. Mail. The recipient of a SuperCertificate will redeem it

    for their choice of any merchant gift card(s) from the Oxy Redemption Site.

    An E-Card is an electronic card sent via email to the recipient. It can be printed out for display.

    SAMPLES:

    Digital SuperCertificate Award

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    Physical SuperCertificate Award bi-fold cardstock / mailed to address provided in order

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    E-Card

    *emailed to recipient

    *multiple (22) eCard designs available

    *multiple (20) Occasion Messages available

    *All award emails whether digital SuperCertificates or eCards will come FROM email address egifts@giftcertificates.com.

    mailto:egifts@giftcertificates.com

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    AWARD SITE - The awards website can be accessed via OxyNet, OxyLink or https://oxysso.gcincentives.com using the following: Username = Oxy email address; Password = birth month + birth day + last 4 digits of SSN (MMDDSSSN)

    On the OxyNet homepage, scroll over My HR and click My HR Home

    https://oxysso.gcincentives.com/

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    When you arrive at the My HR page, click On-The-Spot

    Award Site Home Page

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    ACCESS LEVELS People managers have access to:

    o Digital SuperCertificate - one-off order option (not bulk option)

    o Award My Direct/Indirect Reports For awards given to people that either directly or

    indirectly report to them.

    o Award Outside My Direct/Indirect Reports For awards given to people that do not report

    to them in any way.

    o E-Cards

    Individual contributors have access to:

    o E-Cards

    APPROVALS Approvals are not required for awards given to a managers own direct or indirect reports. Monetary awards given

    outside a managers hierarchy will require approval by the recipients manager. E-Cards do not require approval.

    Note: As a User is placing an award order, the screen will indicate if an order requires approval before it can be

    submitted through fulfillment. It will show the name of the Designated Approver.

    If an order requires approvals, the following emails will be sent to the Giver and Approver from

    Awards@giftcertifications.com.

    Your Order is Awaiting Approval goes to the Giver informing that the request for approval has been

    sent to the approver

    Order Submitted for Your Approval goes to the person required to approve the award order

    Your Order Has Been Approved goes to the Giver after the order has been approved

    Your Order Has Been Declined goes to the Giver after the order has been declined. This email will

    include the comments provided by the approver.

    mailto:Awards@giftcertifications.com

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    STEPS TO APPROVE/DECLINE AN ORDER *Approval emails will be received from Awards@giftcertificates.com

    1. Click on the My Orders top-navigation link on the Award Site Home page.

    2. Click on the Requires Approval link in the list on the left.

    mailto:Awards@giftcertificates.com

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    3. Click on an order link in the results displayed at the bottom of the page.

    4. Click the Approve or Decline button.

    **If the order is declined, you must first enter a reason into the Approval Comments text box

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    REVIEWING ORDERS / ORDER STATUS / PAST ORDERS *accessible via My Account > Order Details

    *only orders that have been submitted (approved, if necessary) will display.

    1. Click My Account then Order Details.

    2. Use a date range or GCI order number, if available. *Orders are displayed with the most current at the top.

    3. Click the order number link of the order in question. Order details for that particular order are displayed below.

    (Will need to scroll down to see the details.)

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    REDEMPTION SITE

    Access to the Site

    1. Click on the REDEEM NOW button within the digital SuperCertificate

    2. Open up an internet browser, enter this URL https://oxy.redeem-it.com

    Land on the SuperCertificate number entry page

    Enter the SuperCertificate code found on the SuperCertificate

    Ability to stack multiple SuperCertificate codes

    SuperCertificate Number Entry Page

    Home Page

    https://oxy.redeem-it.com/

  • On-The-Spot (OTS) Award Guide for Managers

    Effective 10/20/2014 Revised 06/01/2017

    CONTACT INFORMATION

    OTS Award Administrators

    Name Business Unit Phone E-Mail

    Wendy Rico Midstream 713-366-5996 Wendy_Rico@oxy.com

    Lee-Ann Nyman Permian EOR 713-366-5759 Lee-Ann_Nyman@oxy.com

    Ally Cormier Permian Resources NM Delaware 713-350-4620 Allyson_Cormier@oxy.com

    Stacy Cook Permian Resources TX Delaware 432-685-5870 Stacy_Cook@oxy.com

    Sara Triplett Permian Resources Midland 713-366-5607 Sara_Triplett@oxy.com

    Ellena Hughes OOG Corporate 713-350-4644 Ellena_Hughes@oxy.com

    Heather Phelps OPC 713-366-5457 Heather_Phelps@oxy.com

    Sabrina Rivera OPC 713-552-8637 Sabrina_Rivera@oxy.com

    GiftCertificates.com Customer Service

    Customer Service / Customer Care Agents

    8:00 AM to 8:00 PM Central M-F, Non-Holidays

    800-773-7368 (Main)

    CustomerService@giftcertificates.com

    Contact for:

    Redemption process

    Aw