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Content of a workshop for NGOs at the Indian School of Business conducted by Ohana Media - introducing online marketing concepts.
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Online Marketing For Social Enterprises
Shameek ChakravartyOhana Mediahttp://www.ohana-media.com
Why Online Marketing ?
The Sneezers are Online
Cross Geographic Boundaries
Measurable
Cost-effective (?)
The Moving Pieces
Nailing down your Objectives
Building Awareness
Building Awareness
Where should you focus if your objective is to build awareness ?
Which segment would you prioritize – active info-seekers of passive interested ?
Driving Action
Advancing Engagement
Owned Media v/s Paid Media v/s Earned Media
Diving Deeper
Website/Content
Keep your content fresh. Enlist your supporters for creating content. Should you use a content management system ?
Mix content of various types – text, video, photos, pdfs, ppts, audio. Why?
Call to Action should be clear on the site – Donate Online/Pledge etc.
Syndicate, syndicate, syndicate – Where?
Website/Content
Check Search Engine Friendliness of your website - www.searchohana.com
Make it a 2 way conversation. Make it personal. Make it easy to share
Web Analytics Tools – Google Analytics***
Choosing the right hosting provider.
Search
Paid V/s Natural. Pros and Cons?
Natural Search – On-site & Off-site Optimization
Keyword Research – relevant keywords with high volume and low competition
Search
Press Releases
Google Trends – www.google.com/trends
Google Keyword Suggest Tool –
https://adwords.google.com/select/KeywordToolExternal
Display
Branding v/s Direct Marketing
Direct Media Buys v/s Ad Networks
Examples of organizations including display extensively – worldvision.in
Highly Effective
Auto-responders
Obtaining Permission - Create an opt-in database****
Segmenting and maintaining your list
Newsletters, announcements, promotions, action programs
Email Marketing Tools – e.g. mailchimp.com
Social Media
Facebook – pages or groups ?
Facebook – Causes App - http://apps.facebook.com/causes/
Twitter – how important is it in India ?
Youtube
Slide-share
Blogs
Social Media
Social Media Ads – e.g. FB Ads
Event-related websites
1 viral can take your campaign to the next level
Leveraging Free Ad Space
Many aggregrators or inventory providers are not able to always sell 100% of their inventory
Inventory is perishable
Instead of showing blank ad spaces, default public service ads are shown
Leveraging Free Ad Space Action point: Contact ad space owners ( large
publishers or aggregators) and ask about Public Service Ads.
Apply for a Google Grant – www.google.com/grants - mayb need to be a 501 c(3)
Youtube Non profits program -http://www.youtube.com/nonprofits – available only for US/UK/Canada/Aus
501 c(3) Non profits can also use Ad Council – adcouncil.org
Questions ?