OUR APPSCONNECT WITH US

York - 01347 810677Harpers Environmental LtdClevelandCarr LaneSutton-on-the-ForestYorkYO61 1EY

Teesside - 01642 563129Harpers Environmental LtdBentley AvenueCowpen Bewley Ind EstBillinghamTeessideTS23 4BU

Operating nationally forclients in the Oil &Gas, Chemical &

Heavy Industry sectors.

www.harpersenvironmental.co.uk

www.harpersenvironmental.co.uk

WASTE DISPOSAL - DEWATERING - BULK TANKERING - CONFINED SPACE - HAZARDOUS WASTE - PLANT DECONTAMINATION - INTERCEPTORS - TANK CLEANING - UHP WATER JETTING

VISION: Harpers will work with our clients to offer innovative and creative world-class environmental services while creating efficiencies and reducing cost in a safe environment.

ROAD MAP: Harpers will build on its current knowledge with clients while enhancing communication and reporting methodology including KPI and critical success factors to ensure both time and cost savings are created in order to add value at every stage of the process.

“Harpers Smart Circular Communication”(HSCC™): This is the tried and tested basis on which the vision and road map are delivered. Circular feedback, together with smart thinking lean management and thorough preparation between Harpers and our client’s team at every level, enable better working practices to be developed in an on-going basis.

Service sectorsHarpers have worked for many large corporate clients across the UK, protecting reputations and delivering value adding environmental services for over 60 years.

Harpers Environmental has been supporting industry for over 60 years. As an independent, family owned business, we’re going from strength to strength, and provide reliable, quality services to customers across the UK. We pride ourselves on our innovative and creative environmental waste management solutions and work in partnership with all our clients to deliver a service tailored to their requirements.

Utilities (Water, Elec and Gas)• Blue Water Division• Sewage and Tankering• Wet Wells and Emergency Support• Flood Alleviation• Shutdown and Regular Maintenance

Chemical• Facility Management across all Environmental Services.

Oil and Gas• Onshore Refurbishment and Maintenance plus Decommissioning.

Food• Waste Management and Disposal including AD Plant Supply.

Heavy Industry• Complex and high risk Environmental Cleaning and Maintenance Services.

Public Sector• Working for numerous councils across several Long Term Maintenance Contracts.

WASTE DISPOSAL - DEWATERING - BULK TANKERING - CONFINED SPACE - HAZARDOUS WASTE - PLANT DECONTAMINATION - INTERCEPTORS - TANK CLEANING - UHP WATER JETTING

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With a keen eye for detail and constant innovative drive, Harpers have saved customers money year on year while protecting reputations by operating safely and effectively. With patent pending processes and innovative online technology, Harpers continues to lead its market.

We draw from experience, supported by a well-trained and motivated workforce working in a safe environment. The result is a responsive and flexible business partner committed to the highest service levels.

Our reputation is built on trust and fairness, often within a partnership arrangement, ensuring problems are resolved swiftly and projects and services are delivered on time.

As an industry leader, our highly qualified staff have the required skills and experience to ensure your business receives the most effective service. Using the latest specialist equipment, we guarantee to deliver your project to the highest standards – on time and in budget. FIND OUT MORE ON PAGE 6

ServicesWe operate from sites at York and Teesside, servicing customers across the UK and further afield. Our comprehensive vehicle fleet includes:

• UHP Jetting Units• Tank Cleaning Units• Rigid vacuum tankers• Articulated tankers• Jetting tankers• DISAB vacuum units• Jet–Vac tankers• Recycling tankers• KSA Dewatering tankers• Skip vehicles• Rapid response vehicles

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Early last summer, water regulator Ofwat published details of the methodology it intends to use to assess water companies’ business plans for the next AMP, which starts in 2015.The methodology relates to water supply and sewerage in England and Wales and makes it clear that the water industry’s emphasis is shifting from the ‘ticking regulatory boxes’ approach of previous AMPs to focusing on value for money for customers.For the first four AMP periods, water companies’ business plans were dominated by the need to meet tough European Union legislation covering issues like wastewater quality and wildlife habitats.This resulted in a focus on building new facilities, including treatment works, interceptor sewers and outfalls that would contribute to cleaning up wastewater discharge.Although there is still a handful of large capital projects to be completed, such as the Thames Tideway, the current regulatory period, AMP5, has seen the start of a shift that is set to continue into AMP6 and beyond.They will see water companies trying to get the most out of their existing assets and finding ways to minimise total costs of operation.Ofwat’s methodology document made it clear that water companies should be focusing on what it called ‘long-term outcomes’, which it hopes will encourage innovative ways of working that will deliver services for less money, and with less impact on the environment.As a result, the regulator expects to see substantial efficiency savings being delivered during the five year AMP6 period.At the same time, Ofwat wants to encourage companies to manage water supplies more sustainably. It believes this will happen because the companies will no longer have a bias toward capital intensive and resource intensive solutions, and because it is introducing incentives to encourage the water companies to trade water and to source it from areas that do not damage the natural environment.This shift in emphasis is leading to water companies looking for different skill sets from their supply chains – expertise that will help them make more of existing assets.The focus on long-term thinking is also being reflected in the way some water companies are looking to procure the firms that will deliver work during AMP6, with many opting for alliances, or for frameworks that run beyond the traditional five-year AMP period.Although it doesn’t start until next year, many have already started appointing delivery teams for AMP6 so they can hit the ground running when Ofwat signs off the funding.Thames Water is the most advanced of the water companies in its procurement for AMP6, having announced in May the list of firms in its ‘super-alliance’.Thames Water Asset Director, Lawrence Gosden, has described the decision to appoint an alliance for AMP6 as a ‘complete transformation’ of the way the Company delivers capital investment.He said: “The tender process started with extensive consultation with our supply chain to form a delivery strategy with collaboration at its heart, and it ended with us joining forces with some of the leading names in the industry.

“We have a significant amount of work to do, upgrading our deteriorating infrastructure over the next 25 years and beyond, while keeping customers’ bills affordable. If we were to achieve this, a different approach is required.”Thames Water’s AMP6 alliance is made up of two design and build consortiums, a programme manager and a technology and innovation provider.Costain Veolia Water Atkins (CVA) and Skanska MWH Balfour Beatty (SMB) won the design and build bid, MWH is the programme manager and IBM the technology and innovation provider.SMB is a joint venture between Skanska, MWH Global and Balfour Beatty, selected to provide solutions for the development of the AMP6 scheme for Thames Water. The contract is worth between £1Bn-£1.5Bn to the joint venture, shared equally between the three companies. It began in May 2013 with the 23-month Early Contractor Involvement (ECI) phase, in preparation for the start of AMP6 delivery, running from April 2015 to March 2020.The move reflects Thames Water’s decision to confirm its partners two years before the next five-year regulatory period, transforming the way it delivers capital investment. This will enable a sustained period of collaboration with early involvement of SMB helping define how works are delivered and drive best use of innovation to achieve efficiency gains and reduce costs. The SMB joint venture has significant experience and complementary skills, including design services and construction expertise.Together, the joint venture has a track record of assured delivery across multiple sectors and world-class alliance experience. This includes delivery of complex projects in London where SMB is able to meet the unique challenges of working in the capital.The end of last year saw Thames Water submit the AMP6 Business Plan proposal to Ofwat for a total spend of £8.5Bn between 2015-2020 – including £2.8Bn on the Thames Tideway Tunnel. While a number of the other water companies are seeking below-inflation increases over the period, the utility has asked for an 11% increase in that five-year period. Thames Water is also planning to move to a different organisational structure within AMP6. The business will be re-organised over time from its current centralised structure into four separate business, each with its own managing director and executive team, supported by a central support services unit responsible for shared services across the wider organisation such as financial control, human resources, external affairs and strategy & regulation.Peter Jones, Alliance Board representative for the joint venture and Skanska’s Managing Director, Utilities, said: “All three of the joint venture partners bring industry-leading experience and best practice to the contract, offering balanced capabilities across the portfolio of work for Thames Water.“In winning this contract, we have shown we not only meet all the technical requirements, but also have the collaborative team dynamic to deliver the best solutions, working alongside the rest of the alliance members and with a range of stakeholders. We have put forward a really strong team to deliver this important contract.”

AMP6

Thames Water, Yorkshire Water and Severn Trent Water all making great progress

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In addition to the Tideway Tunnel, the Business Plan includes proposals for the following:- • Fit 900,000 household ‘smart’ meters by 2020 – increasing the proportion of metered households from 31% to 56%. • Improve sewage works to keep pace with population growth at 18 sites. • Increase proportion of own power needs generated from sewage by 33%. • Replace 881km of water mains. • Improve pipes and pumps to keep pace with population growth at 11 locations. • Upgrade of five large water treatment works in London. • Fit more monitors to trunk mains and lay 45km of new mains. • Carry out 11 projects involving new mains and pump improvements. • Make improvements at 27 of water treatment works, to protect them from a one-in-100-year storm.

Thames Water will also carry out a major refit that will continue beyond 2020 on the two incinerators in east London where Thames burns sewage sludge to generate renewable energy. The alliance is now operating under its name eight2O, and the collaborative approach marks a complete transformation in the way Britain’s biggest water and sewerage company delivers capital investment.Graham Keegan, Chief Operating Officer of eight2O, said: “Creating a shared identity was a much needed step forward in terms of enabling our alliance people to feel like part of a strong delivery team.“It’s a fantastic milestone and we look forward to working together to achieve our goals.”As the largest water and wastewater provider in the UK, Thames Water’s investment programme, although already submitted, will be finalised this year after Ofwat’s water industry review of prices. There is potential to extend the work of this alliance, which is scheduled to carry out between £2Bn and £3Bn of work to 2025. Atkins, MWH and Jacobs have already started working on a ten year engineering consultancy framework for Severn Trent Water that will span AMP6 and AMP7. The contract started last August, and is worth between £8M and £25M a year.These three consultants are working alongside Severn Trent’s staff during the feasibility stages of the company’s investment programme.Severn Trent Water’s Services Director, Andy Smith, said: “These new partnerships are about being an integrated team, delivering our objectives to achieve common goals.”Yorkshire Water has named eight contract partners and three framework consultants that will deliver the AMP6 programme.The consultants are Arup, MWH and Turner and Townsend, while the contractors are Byzak Entec, Earthtech Morrison, Morgan Sindall Grontmij, Barhale WSP, Mott MacDonald Bentley, Balfour Beatty and Morrison.As a chosen service partner for the Yorkshire Water AMP6 framework, Morrison will support the delivery of an investment

programme designed to continue to guarantee a resilient and secure supply of safe drinking water to almost five million people and 140,000 businesses across the Yorkshire region.Morrison will continue to work on Yorkshire Water’s clean water infrastructure assets, carrying out investigation works to design and deliver appropriate totex solutions.This contract will operate alongside Morrison Utility Services’ existing water services agreement contract undertaking repair, maintenance and meeting services on Yorkshire Water’s networks.The partnership between Morrison Utility Services and Yorkshire Water has seen many projects already undertaken. Essential water quality improvement commenced in July on Adel Lane in Leeds.It is part of Yorkshire Water’s capital investment in the pipe network, to maintain high standards of drinking water and prevent discolouration of the water supply.Work lasted seven weeks and involved excavations along a section of Adel Lane to enable access for the water pipe to be re-lined.Essential water quality improvement work was also undertaken on King Lane, Alwoodley, in July, which is also part of the capital investment in the pipe network.Morrison again worked on this, excavating along King Lane in order to enable access for the water pipe to be re-lined.As with the Adel Lane scheme, a road closure was required on King Lane between the junction with The Avenue and the junction with Alwoodley Lane.A temporary and signed diversion was in place but vehicular access was maintained for residents and the businesses along the section remained open as usual. Work on this project is now complete.Due to the success of this partnership, it has been extended into the AMP6 regulatory period.Charles Morrison, Chief Executive of Morrison Utility Services, said: “We are delighted to have secured this extension to continue our long term relationship with Yorkshire Water and we look forward to supporting the delivery of engineering services that will result in serviceability improvements in the supply of water to customers.“We would anticipate that the value of work in AMP6, assuming a similar workload to AMP5, could be in the region of £50M to £75M.“Over recent years we have forged an excellent, collaborative relationship with Yorkshire Water and our focus is to continually drive improvements whilst keeping disruption to customers to a minimum.“We will also look to continue to identify, invest in and deploy innovative processes and solutions that are safe, cost effective and ensure the customer’s experience remains positive.”Balfour Beatty has worked with Yorkshire Water through every AMP cycle since 1994 and Chief Executive Andrew McNaughton, said: “We are delighted that our long relationship with Yorkshire Water will continue into the next AMP cycle.“This is an important time for our clients in the water sector as they face more challenging regulatory requirements and we are committed to supporting their objectives through continued investment in new technology and the delivery of exceptional service.”

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Harpers Environmental operates from offices in York and Teesside, but has a national presence, undertaking projects all over the UK. We support a diverse client base – including a number of household names – across the steel, heavy engineering and demolition sectors, as well utility companies and the food industry.

At Harpers Environmental, we strive to maintain exceptional standards across all our products and services. As a fully legislative compliant business, we hold ISO 9001, 14001 and 18001 accreditations – verifying our commitment to quality. And for your added assurance, we’re CHAS certified and a member of the British Safety Council, demonstrating our quality aware and safety-focussed services.

Harpers understands that each job should be well prepared for. With an eagle eye for improvement at every stage of the process, we ensure we reduce client costs and minimise downtime.

Over many years of quality service, Harpers Environmental has gained the trust of its valued customers by ensuring continued innovation. We strive to complete each job as quickly as possible, while focusing on safety and respecting the environment.

Harpers’ USP is that we have the best people fostered by teamwork, with the most suitable equipment for the job while working at pace safely and efficiently in an innovative and creative business culture while respecting the environment. Harpers live and work by acting professionally, gaining understanding continuously, communicating constantly while showing leadership and integrity.

“Harpers understand that a job should not be undertaken with a blinkered outlook but instead be well prepared for with an eagle eye for constant relentless improvement at every stage of the process.”

Over the last few years, Harpers has seen growth across all specialisms. The ability to understand customers’ requirements and objectives has ensured that collaborative relationships have delivered for large Plc customers and for SME business. A focus

Success factors on which Harpers will be, and can be judged:

Performing Services in accordance with requirements:• Harpers regularly undertake substantial projects and contracts having performed similar work over many years for many other clients.

Provide a professional and high quality service:• Harpers are trusted by high profile clients and entrusted with hard earned reputations to protect.

Provide a high degree of responsiveness and flexibility: • Harpers have undertaken emergency work, out of hours work and work with variable resource requirements all over the UK.

Provide innovative thinking and problem solving:• Harpers have patent pending processes and regularly solve customer problems often saving time and cost while operating safely.

Provide a demonstrable commitment to process control and reporting mechanisms: • Harpers have worked with many customers for extended years and have worked with clients to develop regular robust reporting processes tailored to client’s management needs.

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on Health and Safety, the ability to react quickly, reputational protection, together with efficiency savings during a contract period, has helped secure Harpers’ future order book.

Harpers Environmental have recently filed a pioneering patent to cover a new and innovative arrangement to treat contaminated water. This industry leading process ensures the safe and effective treatment of contaminated water in often challenging and risky environments. Responding to Harpers’ client needs for safe but cost effective solutions, the unique arrangement allows treatment to occur faster and also reduces Harpers’ carbon footprint.

Harpers are well known for our highly skilled and experienced staff. With numerous drivers and operators with 5, 10 and even 20 years of experience, Harpers has a huge wealth of skills and experience to ensure customers receive the best solution undertaken in a safe manner. Harpers staff engage regularly on a company-wide basis to reinforce the wide skills sets required by our clients including typically confined space, safety passport, jetting and water hygiene to name but a few.

Safety matters!Every member of Harpers team undergoes an extensive induction which gives the grounding in HSEQ matters. Training is then conducted on the job with specific vehicles and/or equipment until they are deemed a competent member of staff. Following a successful probation period, each employee will be allocated the courses they need to ensure that the training they have received on the job is enhanced.

Confined Space, Working with Breathing Apparatus, Rescue Techniques, Safety Passport, High and Ultra High Water Jetting Safety and are undertaken as a basic requirement for most Operators. Their job requirements then dictate specialist courses such as ADR Dangerous Goods Training.

To find out more, visit our website, www.harpersenvironmental.co.uk

Success stories• A large waste and tankering contract has just been won after Harpers clearly demonstrated best value and efficiency savings.• Harpers have just successfully completed a dewatering and sludge removal project from Europe’s largest sewage treatment plant near London. Project delivered early and on budget.• Harpers have been recommended to offer emergency support services and on-going consultancy for one of the North East largest container ports.• Harpers recently reduced the shutdown period at several power stations, making a saving of several million pounds of down time for the client.• Harpers have been given preferred supplier status again at multiple Steel sites, supporting the on-going target to save the client 30% of its industrial services costs.• Harpers have recently completed a 24hrs 10day 5 tanker project without issue and finished ahead of the client forecasted programme.

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OUR APPSCONNECT WITH US

York - 01347 810677Harpers Environmental LtdClevelandCarr LaneSutton-on-the-ForestYorkYO61 1EY

Teesside - 01642 563129Harpers Environmental LtdBentley AvenueCowpen Bewley Ind EstBillinghamTeessideTS23 4BU

Operating nationally forclients in the Oil &Gas, Chemical &

Heavy Industry sectors.

www.harpersenvironmental.co.uk

www.harpersenvironmental.co.uk

WASTE DISPOSAL - DEWATERING - BULK TANKERING - CONFINED SPACE - HAZARDOUS WASTE - PLANT DECONTAMINATION - INTERCEPTORS - TANK CLEANING - UHP WATER JETTING