Embed Size (px)
Citation preview
ORGANIZATIONAL HAPPINESS: WALKING THE TALK
BY LARS KURE JUUL & MOHIT MUKHERJEE
UPEACE Centre for Executive Educationwww.centre.upeace.org
THANK YOU FOR TURNING ON YOUR WEBCAM J
A TRULY INTERNATIONAL GROUP WITH DIVERSE PERSPECTIVES
OUR JOURNEY CONTINUES…
1. The Science of Happiness (Sept. 22)
2. The Business Case (Sept. 29)
3. The Happiness Sweet Spot (Oct. 6)
4. How to Measure, Monitor and Act (Oct. 13)
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
CHECK-IN QUESTION: LAST WEEK, HAVE YOU HAD THE OPPORTUNITY TO DO WHAT YOU DO BEST AT WORK? (Y/N) AND A COMMENT
POLL: I HAVE THE OPPORTUNITY TO DO WHAT I DO BEST (1 – 100)
REVIEW: WHAT WERE SOME KEY TAKE-AWAYS FROM OUR LAST SESSION?
LIVING EXAMPLES
1. Improving Employee Satisfaction at Vincit
2. Happiness at Work with VMWare3. A European Pharma with HQ in France4. Nordic Consulting5. Mexico Consulting6. Pakistan roll out7. Arabian Gulf States
PULSE DATA MAKES IT EASY TO STAY ON TOP OF WORKPLACE HAPPINESS
FINISH SOFTWARE COMPANY’S EFFORT TO ENHANCE EMPLOYEE HAPPINESS STARTED WITH FEEDBACK
https://consciouscompanymedia.com/workplace-culture/a-business-lesson-from-the-happiest-country-in-the-world/
OUTCOMES: REDUCED TURNOVER AND BOOSTED EMPLOYEE ENGAGEMENT
“Losing an employee costs an average of $40,000. As a company, we are dedicated to ensuring and securing our ROI on all new hires.”Mikko Kuitunen, CEO
“With daily measurement, we are able to track and fix any issues with employee satisfaction immediately.”Johanna Pystynen, HR Director
https://businesstampere.com/making-finland-the-best-place-to-find-happy-workers-happyornot-in-vincit/
VMWARE: “92% OF EMPLOYEES SAY THIS IS A GREAT PLACE TO WORK”
‘HAPPINESS AT WORK’ PROGRAM FOR VMWARE
1. Understanding Happiness at Work
2. Looking at Strengths
3. Establishing Psychological Safety
4. Managing Energy not Time
5. Measuring Well Being
6. Personal Happiness Plan
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON PURPOSE?
HOW: What Really Works!“Start With Why” (Articulate & Integrate)
Develop your story ; A Purpose that is more than profit ; How do you serve? ; Who do you serve
Develop your Employer Value Proposition ; So your WHY resonates with the WHY of you current and future employees
PURPOSE
COMPASSION STRENGTHS
POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON STRENGTHS?
HOW: What Really Works!Review and (re)design your “Annual Appraisal Process”
Use a Strengths Assessment
Leadership Training
PURPOSE
COMPASSION STRENGTHS
POLL: WHAT SCORE DID YOU GIVE THE ORGANIZATION YOU WORK FOR ON COMPASSION?
“An interest in understanding other peoples difficulties - and a burning desire to do something about it!”
Compassion @ Work
HOW: What Really Works!Cultivating a culture of compassion
Leadership Training! Presence & Attention
360 degree evaluation
Review HR Processes
PURPOSE
COMPASSION STRENGTHS
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
DESIGNING YOUR IMPLEMENTATION APPROACH
FOCUSING ON THE ‘HOW?’ STEP 1
• Purpose: Each person in your group shares 1 ‘how’ to articulate and integrate ‘Purpose’ in your organization
• Timing: 1 min. /person
• Report back: Each group chooses 1 idea to share with the larger group
(Total time: 4 minutes in groups)
FOCUSING ON THE ‘HOW?’ STEP 2
• Strengths: Each person in your group shares 1 ‘how to’ build strengths-based leadership in your organization
• Timing: 1 min. /person
• Report back: Each group chooses 1 idea to share with the larger group
(Total time: 4 minutes in groups)
FOCUSING ON THE ‘HOW?’ STEP 3
• Strengths: Each person in your group shares 1 ‘how to’ cultivate a culture of compassion in your organization
• Timing: 1 min. /person
• Report back: Each group chooses 1 idea to share with the larger group
(Total time: 4 minutes in groups)
YOUR CHALLENGE FOR NEXT TIME…
A 1-MIN PITCH ON IMPLEMENTING ORGANIZATIONAL HAPPINESS USING THE GOLDEN CIRCLE FRAME-WORK
THE GOLDEN CIRCLE AS A MEGAPHONE: IT’S POWERFUL!
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
www.MOTIVATIONALLANDSCAPE.com
MOTIVATIONAL LANDSCAPETO-DO
1. Start a free trail @ www.MotivationalLandscape.com2. Let [email protected] know to get
the full version for 3 month3. Set up your organization – or a client's organization4. Add Employees5. Decide on frequency6. Start your Motivational Landscape
Write to Lars or [email protected] for a possible tutorial session at a suitable time.
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
TEAM
SUCCESSFACTORS
CHALLENGES
STAGES/TASKS/A
CTION
Q3 2020Q4 2020 Q1 2021 Q2 2021
TARGET
DREAM
GAMEPLAN
POTENTIAL
ORGANIZATIONAL HAPPINESS
TEAM/RESOURCES
SUCCESSCRITERIA
CHALLENGES
MILESTONES
Q2 2019Q3 2019 Q4 2019 2020
• Define and communicate ‘Purpose/Value Proposition’
• Educate NN at all organizational levels in Organizational Happiness
• Focus groups regarding ‘Purpose’ with all levels of NN
• Leadership buy-in • 100% Organizational
Happiness education completion
• Sponsors: EVP + CHRO
• The Core Team
• Leadership
• IT
• Mohit• Lars
•
•
•
ORGANIZATIONAL HAPPINESS
• Launch OH by trainings to managers
• Conduct survey to establish baseline
• Create Action Plans based on survey results
• 1-year assessment of OH process
• Incorporate strengths-based leadership into annual apprisal
• Sweet Spot Survey (review action plan effectiveness)
• Strengths recognition event (to facilitate strengths basedleadership)
• Measure progress from baseline and implement action plans
KPI’s1. Happiness Sweet Spot Score2. Purpose score3. Strengths score4. Campassion score5. Culture Building Project?
To be an organization where
happiness and gratitude bring out
the best in our people to achieve the greatest result
• Implementation considering workload & resources
• Keep Momentum • Buy –in and engagement from all
level
• Both sites aligned with OH
Strategy
• 95% survey completion
• 5% improvement on Q4 survey vs. Q3 survey
• 100% strengths program ready
• To be decided
OUR PLAN FOR THIS SESSION
Check In and Review
Happiness Sweet Spot
Your OH Design
Motivational Landscape Game-plan Check-out
CHALLENGES FOR NEXT SESSION:
1. Come ready for your 1-minute pitch
2. Reach out to your coach
3. Readings and video(s)
OUR NEXT SESSION
1. The Science of Happiness (Sept. 22)
2. The Business Case (Sept. 29)
3. The Happiness Sweet Spot (Oct. 6)
4. How to Measure, Monitor and Act (Oct. 13)
QUOTE
WWW.CENTRE.UPEACE.ORG
