Outlook - Spring / Summer 2015

Constructing even more fun

T O W N O F C A S T L E R O C K VOL. 12, ISSUE 2 Spring • Summer 2015

Discover what makes Castle Rock one of the safest places in the country

Town Council sets long-term strategic priorities

Phase two of Philip S. Miller Park gets underway

A magazine for everyone who calls Castle Rock home

State of public safety

What’s next?

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where to call community resources at a glance

A publication of the Castle Rock Community Relations Division

In this issue

Animal control/nonemergency Police 303-663-6100 Building permits 720-733-3527 Business licenses 720-733-2227 Chamber of Commerce 303-688-4597 Code enforcement 720-733-3559 Douglas County government 303-660-7400 Douglas County Libraries 303-791-7323 Elections/voter information 303-660-1367 Fire Department nonemergency 303-660-1066 MAC (Miller Activity Complex at Philip S. Miller Park) 720-733-2222 Main Town number 303-660-1015 Municipal Court 303-663-6133

Park rentals 720-733-2260 Public Works/snow removal 720-733-2462 Recreation Center 303-660-1036 Red Hawk Ridge Golf Course 720-733-3500 Town Council information 303-660-1367 Town employment 720-733-2218 Transit-dependent services 303-814-6407 Utility/water billing 303-660-1373 Water conservation 720-733-6000 Emergency Mass Notification Life can change

with just a moment’s notice. Make sure you are connected to emergency personnel. To register, visit CRgov.com/CodeRED.

Design Karen Carter, Community Relations Manager Versatility Creative Group

Executive Editor Fritz Sprague, Acting Town Manager

Editors Karen Carter, Community Relations Manager Caroline Kipp, Sr. Community Relations Specialist KerriAnne Mukhopadhyay, Community Relations Specialist Kristin Zagurski, Assistant to the Town Manager

Photography Mark Sims, Sims Photographics; Karen Carter; and Versatility Creative Group On the cover Two mountain bikers enjoy Castle Rock’s extensive trail system at Philip S. Miller Park.

Don’t become a victim this summer. Castle Rock police want you to be aware of possible scammers posing as officials and requiring payment via Green Dot prepaid debit cards. The scammers have posed as Castle Rock Water employees and other authorities. They’re requesting money for supposed delinquent accounts. Similar scams have been seen locally where suspects request money for failing to appear at a jury summons or other supposed delinquent utility accounts, as well as owing money to the IRS for unpaid taxes. Contact the Castle Rock Police nonemergency line at 303-663-6100 if you receive a suspicious call.

Be aware of scammers

Events around Town Discover what’s going on

in your hometown this summer

Future water resources Your quick guide to all the Town

is doing to secure long-term water

New election districtsAbout 3,500 voters have

new Council election districts. Learn more about what’s changing

From the ground upLearn about the newest

development projects in Town

Strategic prioritiesAs Mayor, I’m proud of our Town’s conservative financial principles. They’ve put Castle Rock in excellent financial condition, which is allowing us to pursue a new set of strategic priorities.

These priorities (described in detail on Pages 8-11) are consistent with our longstanding commitments to complete the first phase of Philip S. Miller Park; provide outstanding public safety services; create jobs, expand the tax base and improve the business climate, to name a few.

The 10 new initiatives include transportation projects that will help address feedback from the last community survey, which indicated traffic was a primary issue of concern in Castle Rock. A resident and business survey will be conducted this year (see Page 20) to help us make sure the Town continues to be responsive to the community’s needs and desires.

Even with all of these projects in motion, the Town’s 2015 Budget will not only remain in a strong financial position – it will allow the Town to retain a surplus in the General Fund. We’ll also be maintaining healthy reserves across all funds, which is another sign of the Town’s fiscal health and responsibility.

Your Town Council takes seriously the trust you place in us to manage your tax dollars wisely. We’re thankful for the community’s continued support, and we look forward to what you have to say in the 2015 community survey.

May God bless all of you and your families,

Mayor Paul Donahue

Trail conditionsCastle Rock is known for its outstanding trails system. While the Town loves that residents enjoy getting outdoors, please keep trail conditions in mind before heading out. Rainy weather, or late spring snow, can leave trails muddy. Riding or hiking when the trails are in this condition can cause severe damage to soft surfaces. A footprint or tire track through a muddy section of trail only takes seconds to create, but can take hours, if not days, of hard labor to repair. Please respect the community’s trails and keep off soft-surface trails when there is wet weather.

Spring Up the CreekGet spring started off on the right foot.

Join residents and Town staff at the 2015 Spring Up the Creek at 9 a.m. Saturday, May 2. Volunteers will be working to clean up

areas of East Plum Creek and Sellars Gulch. Meet at Festival Park. Volunteers will be given gloves, bags and snacks. High school students

wanting to complete community service hours must bring a community service waver signed by

their parents. Head to CRgov.com/SpringUp for more information.

Download mobile app

CRgov.com/go

5CRgov.com

Plum Creek Boulevard: ReconstructedTown crews will perform maintenance this summer on more than 80 lane miles of roadway in Castle Rock. That’s equal to a one-lane road from here to Loveland. There are more than 600 lane miles of concrete and asphalt roads within the Town’s 33 square miles, so the Town’s Public Works Department takes a strategic approach to this work through its annual Pavement Maintenance Program.

The Town Council-approved program divides the Town into five areas where residential roadwork will be concentrated each year, which provides increased efficiency and decreased cost. Main thoroughfares are repaired as needed, based on condition.

This year, Plum Creek Boulevard will be reconstructed between Mount Royal and Emerald drives. Work is expected to start in mid-May.

Residential work will be focused on the central part of Town, including portions of Red Hawk, the Woodlands, Metzler Ranch, Castle North and Downtown. Roadwork will include new slurry seals; curb and gutter repairs; asphalt and concrete patching; and mills and overlays. The goal of the work is to preserve and extend the lives of Town streets.

All roadwork will require short lane closures. Visit CRgov.com/roadwork for an updated list. While specific schedules always depend on weather, roadwork is expected to begin in early April and wrap up by September.

Last year, residential work was focused on the west side of Town, which is mostly in The Meadows. Next year, it will be focused on the north end of Town including Sapphire Pointe, Castle Oaks and Liberty Village.

4 OUTLOOK Spring • Summer 2015

Residents whose streets will be repaired can expect a letter about two weeks before the work is scheduled to begin, and a notice on their doors about 24 to 72 hours before the work is set to begin. Or, view a list at CRgov.com/PMP.

Stay informed

North Meadows ExtensionCrews at work as progress continues on newly named Castle Rock Parkway

Did you know the North Meadows Extension is now Castle Rock Parkway? Learn more about the project online at CRgov.com/NME, or view periodic project updates at CRgov.com/NMEupdate.

Construction crews are working day and night, so next year, Castle Rock residents and visitors will have another connection to Interstate 25 and U.S. Highway 85.

The North Meadows Extension has been under construction for 18 months, and progress on the new 2-mile road can be seen from U.S. 85, I-25 and behind Castle View High School.

Behind Castle View High School, the first phase of the new roadway – everything from the intersection of North Meadows Drive and Meadows Boulevard to the start of the bridge over Plum Creek – is complete. This includes initial paving, street lighting and the bridge over the BNSF Railway. The bridge over Plum Creek is also nearly complete. Moving east, crews are working on the five bridges that are part of the new road’s interchange with U.S. 85. In all, there will be 145 support structures, called girders.

If laid end-to-end, they would stretch 3 miles, or from Founders Parkway to Happy Canyon Road.

Large cranes and other heavy machinery are necessary for this work. For safety’s sake, U.S. 85 has been closed overnight while workers place girders or pour concrete as part of bridge construction. Overnight closures of U.S. 85 will continue throughout the summer, so stay tuned to electronic message boards in the area and the Town’s Facebook page, Facebook.com/CRgov. Alternate routes will continue to be I-25 to either Meadows Parkway or Happy Canyon Road. On the very east side of the project, I-25 traffic is scheduled to be back to roughly its original alignment in April 2015, though crews will be working to construct on-and off-ramps on the east side of the interstate. Crews had originally realigned the interstate to build the bridge that will take I-25 over the new road.

The interchange with I-25 will be a new entrance to Castle Rock. In March, Town Council voted unanimously to formally name the portion of roadway between I-25 and U.S. 85 Castle Rock Parkway. The section of roadway between U.S. 85 and Meadows Boulevard will become North Meadows Drive, as it is a continuation of the existing North Meadows Drive near Castle View High School.

The North Meadows Extension will help improve operations at the current Founders/Meadows Parkway interchange with I-25 and at the intersection of Meadows Parkway and U.S. 85. It will also provide a second northern access for residents in The Meadows, The Pines at Castle Rock and Castle Villas, along with shoppers at the Outlets at Castle Rock. The project is a partnership among the Town, Douglas County and CDOT.

Annual roadway maintenance focused on central part of Town

Notifications

7CRgov.com6 OUTLOOK Spring • Summer 2015

Looking back, moving forwardTogeTher, we builT a communiT y

“ We can only achieve our vision together. If we work together, we can do great things. We can be part of something special.”

- Mark Stevens

Just like any teenager hitting a growth spurt, Castle Rock had to define itself. In the early 2000s, the Town was booming. Between 1990 and 2000, the Town grew from just 8,700 residents to more than 20,000. Today, more than 56,000 people call Castle Rock home.

Still, the Town holds on to its history and character. That’s not by accident.

In the early 2000s, the Town came together to decide what it wanted to become and set a vision for the future. The vision declares Castle Rock’s common goals, guides Town decisions, and unites the community with a common purpose.

The vision came together as Town Manager Mark Stevens was hired in 2001. In a Council-Manager form of government like Castle Rock, Town Council uses community input to develop a vision, and the Town Manager and Town staff are charged with implementing that vision through various projects.

Stevens announced his retirement last year, and a new Town Manager soon will start work in Castle Rock. This story was meant to highlight Stevens’ accomplishments over the last 14 years. But those who know Stevens know you can’t separate his leadership from a collective community effort.

Generally, the vision set out to: preserve the Town’s character; ensure the Town is carefully planned for the future while preserving quality of life; ensure community services are provided; and promote the local economy to form a healthy tax base to fund those services.

In action, this meant developing a Utilities Department and implementing a long-term water plan; outlining (and funding) a Transportation Master Plan, developing new parks and connecting trail systems; streamlining the development process; investing in Downtown; and so much more.

Today, Castle Rock is nationally recognized as a world-class community with small-Town character. The Town has ranked in various lists as a great place to live, highlighting the area’s extensive park and trail systems, charming Downtown core and family-friendly events.

But it hasn’t always been this way.

Historically, Castle Rock has been completely reliant on nonrenewable groundwater. Today, Plum Creek Water Purification Facility is open and treating more than 4 million gallons of renewable and nonrenewable water each day. There are other significant projects underway to help the Town reach its goal of using 75 percent renewable water by the year 2050.

In 1998, the Town still had a volunteer fire department. Today, Castle Rock Fire and Rescue is one of 196 departments worldwide to earn accreditation through the Commission on Fire Accreditation International.

Overall, crime is down despite community growth, and Castle Rock is recognized as one of the safest places in the country. We have increased our police force to meet service levels for a growing area, and officers are focused on what’s important: a relationship with the community.

In 2001, there were three Town parks. Today, the Town owns 19 parks, more than 6,000 acres of open space and more than 50 miles of trails. The Castle Rock Parks and Recreation Department in 2012 received a Gold Medal Award from the National Recreation and Parks Association. The medal nationally recognizes excellence in long-range parks and recreation planning and resource management.

The Town’s largest transportation project ever, the North Meadows Extension, will next year give drivers another access to Interstate 25 and U.S. 85 (see Page 4). There’s also a Townwide transportation plan in effect that will include improvements throughout Town in the near future. The Town’s Fleet Services Division is among the best 100 fleets in North America, according to a list sponsored by Governing magazine.

We’ve seen Downtown mature and host some of the community’s most popular events. There are more than 1,000 businesses offering a variety of goods and services. In 2000, 80 percent of the 20,000 Castle Rock residents commuted outside of Town for work. Today, 60 percent of the 56,000 residents commute elsewhere. That means new jobs have been created, and more residents are working where they live.

To help preserve Castle Rock’s natural beauty and achieve the stand-alone community outlined in the vision, the Town purchased open space and ultimately renegotiated with a major developer to reduce density and increase the amount of open space near what is now Castle Oaks/Terrain and Liberty Village.

“It was really about thinking big and working incrementally,” Stevens said. “We surrounded ourselves with really smart and talented people. I’m really proud of what we’ve done as an organization.”

As the transition to a new Town Manager continues, the Town is checking in on that vision. There was formal vision feedback effort in 2014, called Vision Check. Later this year, there will be a formal community survey (see Page 20). It’s all in an effort to stay focused on the future, even when it’s difficult to say goodbye to a leader who has helped the community do so much.

“We is how we get things done,” Stevens said. “Together, our job is to help the community become what the community wants to be.”

Together, the community continues to deliver on that vision.

It wasn’t always easy.

8 OUTLOOK Spring • Summer 2015 9CRgov.com

Local government is about serving residents. That means providing top-notch public safety services, maintaining roadways, building new amenities and so much more to meet the community’s expectations.

In Castle Rock, community input drives that work. For the past five years, the Town has been keenly focused on five core priorities: public safety, economic development, renewable water, Philip S. Miller Park and the North Meadows Extension.

This focused effort, along with clear goals and sound financial planning, has allowed the Town to make significant progress on these core priorities. Philip S. Miller Park is open, and the North Meadows Extension is under construction. Many milestones have been reached in the Town’s quest to secure renewable water for the Town’s future, including the opening of Plum Creek Water Purification Facility, which allows the Town to treat renewable water for the first time. We have more police officers on the streets and additional firefighters ready to respond.

The Town remains in a strong financial position, and it’s time to take on the next set of priorities. With unanimous Town Council approval earlier this year, the Town has a clear path forward. Here is a look at 10 priority projects the Town is actively pursuing over the next five years.

Focused on the futureSee what’s next for Town projects

Transportation projects

Traffic congestion is a top concern for residents, according to the 2013 community survey. The Town plans these improvements as part of its five-year transportation program, mostly funded with the Transportation Fund;

Upgrades to the Town’s traffic signal system, including taking over maintenance and operations of CDOT (Colorado Department of Transportation) signals along the Founders/Meadows Parkway corridor ($700,000, including $190,000 from the Denver Regional Council of Governments. Project starts in 2015)

Improvements to intersections at Founders Parkway and Allen Street ($2.5 million, with design in 2017 and construction in 2019); Founders Parkway and Crowfoot Valley Road ($1.9 million, with design in 2018 and construction in 2019); Plum Creek Parkway and Wilcox and Perry streets ($3.4 million, with design in 2015 and construction in 2016 and 2017)

Reconstruction of streets in north Craig and Gould ($3.9 million, with design in 2017 and construction in 2018)

Groundwork for a new Interstate 25 interchange at Crystal Valley Parkway, starting with an environmental study ($250,000 from developer escrow accounts)

Crystal Valley Ranch fire station

What: Castle Rock Fire and Rescue’s master plan indicates the need for a new fire station by 2018. The location will be on already-acquired land in Crystal Valley RanchCost: Design, construction, apparatus and equipment is an estimated $6.1 million. Ongoing annual operating costs are $2 million. The Town has started adding General Fund capacity for the ongoing costs in 2015Funding: General Fund and Fire Capital FundTimeline: Opening in 2018, with possible hiring of new personnel in 2017

Downtown tax increment fund

What: In 2008, Downtown property owners agreed to invest in Downtown improvements through an additional tax. Funds above and beyond that investment have come available for additional projects. One project is the expansion of Festival Park. Other projects will be determined by the Downtown Development Authority Board and must be approved by Town CouncilCost: $800,000 in 2015 Downtown sales tax revenue to be allocated for projects, along with $1.2 million from 2012-14 Downtown sales tax revenueFunding: Downtown sales tax, as approved by Downtown property owners in 2008 Timeline: TBD when projects are finalized. See Page 23 for more on the Festival Park expansion

Philip S. Miller Park expansion

What: One of the Town’s top five priorities, phase one of Philip S. Miller Park, opened in October 2014. Phase two projects include a mill house and amphitheater, along with a core plaza. Learn more on Page 22Cost: $8.4 millionFunding: Current and future park development impact fees, Conservation Trust Fund, General Fund unobligated reserves, Community Center Fund unobligated reserves and donationsTimeline: Construction to begin in 2015

Community drives long-term financial strategies


New neighborhood park What: Town Council has a goal that the Town will have a park or active facility within walking distance of every home in Castle Rock. To continue to meet that priority, the Town will need a new neighborhood park by 2018. Location is to be determined Cost: $1.65 millionFunding: Park and recreation revenuesTimeline: Design in 2017, with construction in 2018

Wolfensberger pedestrian bridge

What: There are more than 50 miles of Town trails, which the Town is looking to seamlessly connect. One key connection is between Philip S. Miller Park and Ridgeline Open Space. A new pedestrian bridge will be built over Wolfensberger Road, connecting more than 14 miles of trails within these two amenities. Cost: $650,000Funding: Annual trail connection allocation from Transportation Fund and leftover 2014 funding from the Ridge Road and Crowfoot Valley Road/Founders Parkway sidepath projects Timeline: Construction in 2016

Economic development funding What: Aimed at creating jobs, expanding the tax base and maintaining a high-quality business environment, Council has a goal of ensuring $2 million is always available in the Economic Development Fund. This fund allows the Town to take advantage of economic development projects when they arise Cost: Anticipated $1 million needed to replenish the fundFunding: General Fund unobligated reservesTimeline: 2015

Police station improvements What: As Castle Rock grows and the Castle Rock Police Department continues to meet its levels of service, additional officers have been hired. As a result, more office space is necessary. The basement of the Police Department at 100 N. Perry St. will be converted from a garage into office spaceCost: $600,000Funding: Police Capital Fund development impact feesTimeline: 2015

Additional Town space considerations What: First, the Town will look at relocating Development Services. That project would be funded from development fees, not taxpayer dollars. It would free up space in Town Hall, which the Town could use to move its Division of Innovation and Technology from rented space to space the Town owns, saving $80,000 a year in rent Cost: Development Services relocation is not yet determined. Town Hall renovations are estimated at up to $1.2 millionFunding: Development Services relocation funded by development fees; Town Hall improvements by Municipal Facility Fund and General Long Term Planning Fund (developer impact fee and building use tax revenues) Timeline: TBD

Public safety compensation What: Paying fire and police competitive wages, based on market dataCost: $658,524 in 2015 and annually moving forwardFunding: General FundTimeline: 2015 and continuing

Definitions:

Building use tax: taxes paid on the cost of construction materials used Conservation Trust Funds: state lottery proceeds and Douglas County park and open space shareback revenues Impact fees: Fees paid by new developments because of the impact the developments have on the community, resulting in the need for new parks, trails, police and fire services and transportation, etc. Unobligated reserves: Reserves the Town has maintained that are not required by the Taxpayer’s Bill of Rights (TABOR) and Town policies

Community drives long-term financial strategies


Castle Rock Half Marathon 6 a.m., Saturday, May 30; Downtown

Starlight Summer Movie Series 6 p.m., first Saturdays in June-September; Festival Park

Classic Rock Cruise In car show 10 a.m., Saturday, June 20; Wilcox Square Downtown

Splash in the Park 11 a.m., last four Wednesdays in July; Festival Park

Castle Rock WineFest 2 p.m., Saturday July 18;

The Grange at The Meadows, 3692 Meadows Blvd.

Rockin’ the Fourth: Red, White & Boom! 9 p.m., Saturday, July 4; TBD

Douglas County Fair Thursday, Aug. 6, through Sunday, Aug. 9;

Douglas County Fairgrounds, 500 Fairgrounds Drive

Residents know – there are many reasons to love living in Castle Rock. The variety of housing choices, successful education system and the community’s small-town charm are just a few of the many reasons why people call Castle Rock home.

Castle Rock’s small-town charm was not created by accident. A lot of time and effort goes into planning events, development and other Town improvements that will help the community keep pace with rapid growth but maintain the Town’s history and character.

This goal is why the Town partners with the Chamber of Commerce and the Downtown Alliance to host events that will help support Castle Rock’s character. Events in Castle Rock are held year-round, but the spring and summer seasons are great times of year to get outdoors and explore everything Castle Rock has to offer.

Here’s a quick guide to some of the events coming to Town over the next few months. For updates on community events, and other Town news, sign up for notifications at CRgov.com/notifyme or follow the Town on social media – Facebook.com/CRgov and Twitter @CRgov.

Downtown, Chamber, Town events Small-town charm; big-time events

Community character

Castle Rock is a unique community. It’s a thriving world-class Town that residents are proud to call home. When you think about Castle Rock’s character, what comes to mind?

Watch for an online feedback forum soon. Tell us what you like about your community and what you think about events. What could be improved?

And, ultimately, what makes Castle Rock, well, Castle Rock?

Your Town Council, along with the Castle Rock Chamber of Commerce and Downtown Development Authority, strives to create the community residents want. Through surveys and other feedback methods, residents consistently say they value the friendliness and sense of community in Castle Rock. They also highlight the charming Downtown core, special events and our beautiful natural environment.

As Castle Rock continues to thrive and grow, Town Council knows its community wants to maintain that small-town feel. Soon, residents will have another chance

to weigh in and refine that community character for Castle Rock’s future.

What is Castle Rock to you?


Securing resources for our futureWhen you turn on the shower, do you think about where that water comes from? Castle Rock Water does. That’s why the Town’s long-term water plan and Legacy Water Projects are so important.

For the past eight years, the Town has been working to ensure the community’s water future. Right now, a large portion of the Town’s water supply comes from nonrenewable Denver Basin groundwater. Only a small portion comes from renewable supplies along East Plum Creek. The main objective of the Legacy Water Projects is to move toward a renewable water supply – water in creeks and rivers that is replenished each year from snow and rain. Castle Rock Water has made huge strides toward that goal.

“Securing the Town’s water future is extremely complicated,” said Castle Rock Water Director Mark Marlowe. “There are a lot of pieces that need to fit together, but I’m proud of the work the water department has done. This is a puzzle that has been years in the making and is now starting to take shape.”

While ensuring the Town has a sustainable water supply for the future is an ongoing project, taking a proactive approach will help make that goal a reality. There are seven major pieces to Castle Rock Water’s long-term water plan. Keep reading to learn more about how each piece fits into the overall water puzzle.

Strategic long-term water planning In 2006, the Town – through a collaborative process with residents, leaders and staff – prepared a Water Resources Strategic Master Plan. The vision for the plan was a “community-endorsed strategic plan establishing feasible water resource development opportunities to assure a long-term sustainable water supply for the Town.”

Storing supplies for the future

Storing water for the future, for times of high usage and droughts, is an essential piece in the overall water puzzle. As of 2014, Castle Rock Water has secured most of the storage needed for the Town’s long-term water plan. Additional storage has been created by modifying two existing deep groundwater wells for use as underground reservoirs. Also, in 2012, construction on the regional Rueter-Hess Reservoir project was completed. In 2014, Castle Rock Water started filling the reservoir with renewable water.

Local renewable water treatment The Plum Creek Water Purification Facility opened in 2014. This was the first time the Town had the option of treating renewable water. The facility currently has the capacity to treat up to 4 million gallons of renewable surface water or groundwater per day. Further planned improvements would expand the facility’s capacity to more than 12 million gallons of water a day.

Importing supplies

The WISE and Box Elder projects are two Legacy Water Projects of particular note, because they highlight Castle Rock Water’s regional focus. These projects are designed to import water from Denver and Aurora, as well as other water to which the Town is purchasing the rights on the South Platte River north of Denver.

In 2009, Castle Rock Water became part of the WISE Partnership. The 10 South Metro organizations in the partnership have signed an agreement to import renewable water from Denver and Aurora. This project has several key components. Head to CRgov.com/water for more information.

Maintaining our current groundwater supply

Maintaining and developing the current groundwater supply to meet the demands of current growth, and become a backup plan in the future, is all part of Castle Rock Water’s long-term goal.

Because underground water does not evaporate like water stored in conventional surface reservoirs, the existing system is being modified to provide expanded capabilities for storing water supplies.

Responsible finances Castle Rock Water has developed a responsible, flexible financial plan to support its long-term water goal. The Town Council-approved plan details how to fairly spread the costs between existing customers and future customers, how to keep rates and fees as affordable as possible, and how to maintain a financially sustainable water system.

Water conservation

Conserving the community’s current water supply is important in helping protect the Town’s water future. Overall, residents have embraced this call to action, and Castle Rock Water is a clear leader in conservation throughout Colorado. On average, Castle Rock residents consume daily about 43 gallons of water less than residents in the Denver metro area. In 2015, the Water Conservation Master Plan will be updated to focus on ways the community can do even better.

17CRgov.com

State of public safetyWhat does it take to keep a community safe?

Ensuring you live in a safe community is a top priority for the Town of Castle Rock. But how do we know we are reaching that goal?

There are as many data points for measuring the safety of a community as there are communities to measure. The FBI, for example, measures crimes per 100,000 people. Agencies often measure response times, or benchmark overall crime and call-type statistics against jurisdictions of a similar size.

In Castle Rock, these data points are part of the safety story. But truly having a safe community takes statistical strategy and heart. Castle Rock has both.

According to statistics, Castle Rock is one of the safest places in the country. In 2013, total person crimes were down by 10 incidents from 2012, despite population growth. There were also decreases in other crime categories as well. However, a safe community is not about studying what isn’t happening; it’s about studying what is.

Since 2013, Castle Rock Police has focused on data and encouraged residents and businesses to report crimes. A full-time crime analyst and new technology has allowed CRPD to dive into the data.

Studying these numbers helps CRPD determine where to deploy resources in a thoughtful way. A five-year strategic plan outlines six key priorities: crime, traffic safety, employees, preparing for future growth, community policing and partnerships, and technology and equipment. (Read the entire strategic plan online at CRgov.com/police.)

Castle Rock Fire and Recuse also uses data to create a strategic plan. It’s five-year plan and cycle of continuous improvement earned the department international accreditation in 2012. CRFD is one of fewer than 200 fire departments worldwide to earn this distinction through the Commission on Fire Accreditation International, putting the department in the top 1 percent of the nation’s fire departments.

“Castle Rock Fire and Rescue works hard to be the best at what we do,” said Fire Chief Art Morales. “We strive for continuous improvement and for an exceptional service level on every call.”

But it doesn’t stop there. Being strategic with data means continuing to gather information, evaluating it and setting new goals. It also means knowing when to look beyond the numbers.

Data-driven approach

Service matters mostCastle Rock firefighters and police officers focus on levels of service. While response times are better than average and overall crime is down, Castle Rock’s first responders know it is their relationship with their community that makes Castle Rock one of the safest places to live or run a business.

“We know we build trust in drops, but lose it in buckets,” said Castle Rock Police Chief Jack Cauley. “Our relationship with our community is of utmost importance to us.”

According to information from the 2011 and 2013 community surveys, both departments are delivering.

Overall levels of service for the Police Department were rated a 4.2 on a five-point scale in 2013. Castle Rock Fire and Rescue earned a 4.7 on the same five-point scale.

It’s this focus on service that takes both firefighters and police officers out into the community, sometimes even on their time off.

In 2014, Castle Rock Fire and Rescue installed new lighting for the star atop the Rock. On their time off, firefighters and other volunteers painted three homes for people in need through the annual Paint-A-Thon. They also hosted their seventh year of Castle of Terror, which raises money for Fire and Police Explorer programs.

CRPD launched a series of community engagement and outreach programs during 2014.

Officers hosted bike rodeos for children, worked with apartment communities through the Crime-Free Multi Housing project, and worked with community artists to create more than a dozen murals through the Art Around the Rock program. Coffee with a Cop continues to give residents and business owners an informal way to meet officers (view a schedule at CRgov.com/pdcoffee), and National Night Out will be back this summer.

“Making Castle Rock the safe and fun community you want for your family, or your business is our top priority,” Cauley said. “For us, it means many things. We study data, outline a plan and respond in the best way possible. But most important is getting to know our community, and we truly don’t take that for granted.”

Report crimes online

Report non violent crimes online using EPoliceReporting. With this system, residents and business owners can report gas theft, identity theft, property theft, vandalism, car break-ins or lost property. Log on at CRgov.com/epolicereporting. What’s happening in your area?

Residents and business owners can find out about crimes happening in their areas. Raids online cleans and geocodes crime data and displays it on a map, along with basic information about the incident. Log on to CRgov.com/crimemap.


Building trust through trainingJoint efforts benefit community

“All of these efforts build trust. We really are working as partners, and our community will benefit.”

- Castle Rock Fire Department Division Chief of Training Chris McCarthy

“In Castle Rock, we’re working hard to build teams and respond proactively, because our resources are only as strong as our ability to coordinate them.”

- Professional Standards Training and Development Sgt. Sam Varela

Building the trust that melds a life-saving team takes time, intention and effort. It’s work Castle Rock’s Police and Fire departments take seriously. One of the best ways to build this kind of team is to train together.

Over the past three years, the Castle Rock Police Department and Castle Rock Fire and Rescue have focused on joint training. Training together means everyone has a clear expectation and understanding of his or her role in a situation. So, when the call comes in, the teamwork is instinct.

“The relationship Castle Rock Fire and Castle Rock Police have formed truly benefits residents,” said CRFD Division Chief of Training Chris McCarthy, who coordinates all training for Castle Rock Fire and Rescue. “We are able to deliver a much higher level of service cooperatively. The more we train together, the better it is for our community.”

Since 2012, the two departments have put in 40 hours of training together. Sometimes, firefighters are teaching police officers; other times the roles are reversed.

One of the most significant opportunities was an active shooter training last year. In the past, police officers have trained to clear an active shooter scene before medical personnel enter to treat victims. Times have changed, and medical personnel are now training to enter active situations.

During that training scenario, firefighters learned how to work alongside police officers safely. It’s a paradigm shift for both departments, but it’s benefiting the people who need their help.

“Coordinated communication can be challenging, and that’s nationwide,” said Professional Standards Training and Development Sgt. Sam Varela, who coordinates training for CRPD. “In Castle Rock, we’re working hard to build teams and respond proactively, because our resources are only as strong as our ability to coordinate them.” Altogether, the departments log more than 25,000 hours of training annually, and much of that is done in-house. That’s why the two entities are working together on a new Public Safety Training Facility, with a goal to provide more classroom and additional scenario-training space. In the meantime, they are leasing space at 1335 Park St., which is already furthering a coordinated training effort.

The departments have also coordinated ice rescue training, firearms training, and will soon complete hazardous material training. “All of these efforts build trust,” McCarthy said. “We really are working as partners, and our community will benefit.”

In an emergency, seconds count, and teamwork saves lives.


Your feedback


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Major Streets

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Election Districts

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District Three

District Four

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District Six

District Seven

Approved: February 25, 2015

creates our community

A third party, Northwest Research Group, will be conducting the survey. Responses will be completely secure and confidential, and any identifying information provided will not be linked to the opinions expressed.

Whether it’s by adding new amenities or responding to calls for help, Town Council and the Town’s staff strive daily to make this community an even better place to live.

Every other year, we formally check in with our residents and business owners to ask how well we are achieving that goal, through the form of a scientifically administered survey. The Town’s 2015 community survey is expected to be fielded in April and May. To ensure the data collected is scientifically sound, certain households will be selected randomly to participate. Look in the mail for an invitation to answer the survey online; you might also be contacted by phone, asking for your input.

Even if your household isn’t among those randomly asked for feedback, you’ll be able to provide your opinions online. A supplemental survey will be done in addition to the scientific study. Look for a link at CRgov.com/2015survey closer to the May time frame.

General themes of the questions will include whether Town services are meeting the community’s needs and expectations, and whether the Town’s priorities are on the right track. Results from the survey are expected to be available on the above website, and presented to Town Council, during June.

ELECTION REDISTRICTINGRedistr ict ing may change res idents’ Counci l representat ives

Moving election districts without packing a box – that may have happened this year for a number of Castle Rock residents. Approximately 3,575 voters have new election districts as a result of a recent redistricting process by the Town Election Commission.

Per Town Charter, the commission was scheduled to reevaluate districts by April 2015. The districts will be reevaluated again in 2021. The Charter charges the Election Commission to ensure the number of voters in each district stays within 15 percent of each other. That means the district with the lowest number of registered voters must have at least 85 percent as many voters as the district with the highest number of registered voters.

Because of the Town’s rapid growth, some adjustments to the election districts were necessary. A majority of the adjustments were made in The Meadows, Red Hawk, Young American PD and The Oaks.

• Registered voters within Filing 1 of The Meadows were moved from District 3 to District 1.

• Some registered voters within a portion of Filing 11 of The Meadows were moved from District 3 to District 1.

• Some registered voters within a portion of Filing 16, located in the southwest corner of The Meadows, were moved from District 1 to District 3.

• Registered voters in the portion of Red Hawk previously in District 3 were moved to District 4, which already included a majority of Red Hawk.

• Registered voters within portions of the Young American PD were moved from District 5 to District 4.

• Some registered voters within apartment complexes along South Gilbert Street and Oman Road were moved from District 6 to District 4.

• Registered voters within the Rolling Hills Apartments were moved from District 5 to District 7.

• Registered voters within the far southwestern portion of Castlewood Ranch were moved from District 5 to District 7.

• Registered voters with The Oaks were moved from District 6 to District 7.

More information is available at CRgov.com/redistricting. Voters can also verify their districts by entering their addresses, or view a detailed map, on the Town’s website.

Please take the time to provide your candid

feedback as part of this important process;

it helps the Town to improve.

Here’s a look at the changes

CRgov.com/2015survey


Castle Rock is known for its extensive parks and trails system. But soon, the Town may also be known for a new premier urban park unlike anything else in the community.

Festival Park, 300 Second St., is getting a facelift. The project is a cooperative effort between the Town, the Downtown Development Authority, the Downtown Merchants Association, the Castle Rock Economic Development Council and the Castle Rock Chamber of Commerce.

Town Council has hired design firm Design Workshop to begin work on the project. The firm will, with the Town’s direction, solicit input from the public for a community vision for the space. Festival Park is located at the center of Downtown and could be a premier destination. Renovations are planned to be complete before Starlighting 2016.

Stay tuned for more information, or keep an eye on the Town’s website, CRgov.com, Facebook.com/CRgov, and Twitter @CRgov for updates.

New festivities at Festival Park?There’s so much to do at Philip S. Miller Park, you might still be exploring the possibilities. Well, there’s more on the way. Plans are in the works for phase 2. The regional park has been popular among both residents and visitors alike, and now the Town is working to enhance it.

In January, Town Council approved new strategic priorities (see Pages 8-11), which included funding for the second phase of the park. Now, construction has begun on the core plaza, millhouse events pavilion and outdoor amphitheater.

The core plaza will house group picnic pavilions, an outdoor fireplace, a splash pad and more. The millhouse will be a one-story indoor/outdoor events center for up to 80 people. It will also have an outdoor pond and water feature that will make it a perfect location for weddings and other events. Plus, more concerts will be headed to Castle Rock once the outdoor amphitheater is finished. Construction on phase 2 is set to be completed by the end of this year.

Meantime, the zip line tour and Epic Adventure Tower are scheduled to open this spring. Castle Rock Zip Lines Tours will have three different features for adventure-seekers, including a 10-line zip line tour, the Epic Adventure Tower and a dual-race zip line for the most competitive daredevils.

The zip lines are part of a public-private partnership agreement with Castle Rock Zip Line Tours, meaning the Town has no financial investment in the zip lines. The Town provided the land at no cost in order to secure this unique opportunity for residents. In return, Castle Rock Zip Line Tours will give residents a significant discount on admission. The zip line tour officially opened March 20. The Epic Adventure Tower is scheduled to open in May.

at philip s. miller parkzip into adventure


Learn more about the Promenade at Castle Rock

What is included in the Promenade? The project is set to include up to 1 million square feet of new business space and 350 multifamily residential units.

Alberta Development Partners has decided to reduce commercial density. What was the original zoning? Original zoning for the area allowed for up to 1.4 million square feet of commercial buildings, 500 hotel rooms, 1,048 multifamily units and 80 nursing beds, along with light industrial use. As an added benefit, the area is being developed as a master-planned development. Instead of individual companies building on the site, the area will have a cohesive design, with an overall look and feel that matches Castle Rock’s community character.

Why develop this property now?The 166-acre site, located between U.S. Highway 85 and Interstate 25, was annexed into Castle Rock in 1987, along with the land that is now the Outlets at Castle Rock and The Pines at Castle Rock apartments. This area has been zoned commercial since the annexation. Commercial development is market-driven, and Alberta Development Partners has decided to start a new project in our area.

Promenade

Key project

Castle Rock is where people and businesses want to be. Just look at all the construction that’s making way for new housing and fresh amenities.

Residential and commercial building is off to a strong start in 2015, and it’s important residents and business owners know where to find information on current or proposed projects.

Start at CRgov.com/InYourBackyard. An interactive map shows which projects – including residential, recreation, commercial, street and utility projects – are underway or proposed in Town. The map will also show how far along in the development process the projects are.

The development process for new residential and commercial projects is market-driven and includes multiple steps. The Town’s role is to review a proposal at each step and make suggested changes. Ultimately, all major developments in Town must be reviewed by the Planning Commission and approved by Town Council.

First, it’s important to know that the Town only approves development projects in areas within Town limits. Sometimes, a business or residential developer wants to be in Town but is looking to build in an area not yet within Town limits. The developer would then go through an annexation process.

A majority of Town projects are constructed as planned developments (often referred to as a PD). This means they are uniquely planned based on the project, rather than using predefined zoning. This allows for better planned mixed-use areas that fit Castle Rock’s unique character.

The PD plan must be reviewed by staff and the Planning Commission and approved by Town Council before the project can move forward. Part of that approval process is a series of public hearings that give the public a chance to weigh in.

Once the PD plan is approved, a non residential developer can begin grading the site. (Residential developers must wait until later in the process)

The next step is a site development plan, which is a more detailed footprint that outlines utilities, grading and transportation. This plan is also reviewed by staff and the Planning Commission and must be approved by Town Council. Public comment is an important piece at every step.

Then, the legal definition of the area is determined. That process is called platting. Residential builders must wait until platting is complete before any work can begin.

After the ground is ready, the developer must still apply for building permits through the Town. Only then can a project go vertical. There are also sign requirements and other elements that sometimes require special review.

Once the new building or house is constructed, it will be inspected. When the inspection is complete, the business or residence is ready for occupancy.

Learn more about deveLopment projects and progress in town

Before ground Breaks

What is the timeline?Some new businesses, located south of Lowe’s, are expected to open this year. Most of the others are set to open in conjunction with the new North Meadows Extension in summer 2016.

What about the wildlife that lived in the area? What role does the Town play?When it comes to wildlife and development, the Town’s authority is limited to protecting only federally listed threatened and endangered species, as defined in Town Code. No endangered animals were found on this property. The Town has heard the community’s concern, and while the Town has no authority, we are checking in with the Colorado Division of Wildlife on behalf of the community.

What new businesses will be part of the Promenade?Alberta will decide, based on the market, which new businesses will open. Visit albdev.com to find out more. So far, there will be a natural grocer, a fitness center, a warehouse retailer, dining and a sporting goods store.

go to CRgov.com/inyourbackyard

download our mobile app CRgov.com/go

Red Hawk RidgeH i t t h e l i n k s e v e n f a s t e r

It’s a golfer’s paradise in our own backyard. Red Hawk Ridge Golf Course is a hidden gem every resident, and golfer, needs to know about. Now, there’s a new way for folks to get information about everything happening at the course.

The newly designed RedHawkRidge.com is open for business. The new website is easy to navigate and shows off the beauty and unique features of the course.

Golfers can book a tee time, inquire about course conditions and identify green fees – all before heading out for the day. There’s also information available about the various leagues offered at the course.

After hearing feedback from customers about the difficult navigation of the old site, Red Hawk Ridge knew it needed to do something to appeal to more golfers and show off the course’s exceptional scenery. Golfers have their choice of destinations, especially in Colorado, so Red Hawk Ridge wants everyone to know about its country club conditions at public course prices. This new site will help get that word out.

Check out the site at RedHawkRidge.com. Or, keep up with course news with its Facebook page, Facebook.com/redhawkridge.

Whether you’re just starting out at the game, looking for a happy hour destination, or a seasoned golfer, Red Hawk Ridge truly has something for everyone.

New Red Hawk Ridge website makes booking tee times a cinch

Connect with Castle RockCastle Rock is where you’ve chosen to make your home. Maybe you’re also raising a family here, or growing a business. No matter what, there’s information you need to know about your community, and your Town government is committed to making sure you know what you need to. The best place for official Town information is the Town’s website, CRgov.com. We’re currently analyzing data and community input to brainstorm a redesign that will knock your socks off. In the meantime, you can always find out about Town events, news, public meetings, financial information and so much more on the current site. You can also create your own dashboard and login, which will put the information you want right up front. Just log on to CRgov.com. On the go? Access the same accurate and official information using the Town’s mobile app. Now available for both Android and iPhone, it’s the information you need at your fingertips. Visit CRgov.com/go for a link to download, or search “Town of Castle Rock” in your app store, and look for the CR icon.

The Town is also on social media. Check out Facebook.com/CRgov, or follow @CRgov on Twitter. This year, the Town has launched a new social platform. You can now connect with us on LinkedIn.

Social media is a two-way street. So while you’ll get the info you need, you can also ask questions. We’re committed to answering them. Or, simply share your feedback.

26 OUTLOOK Spring • Summer 2015

Booking a tee time is easier

than ever before. Click on the “Book a Tee Time” link to

book a time online.

Planning a group outing

or tournament? Get information for booking your next event

at Red Hawk Ridge under the “Plan an Event” link.

The “Programs and

Instruction” page has everything you need

to know about the various leagues at Red Hawk Ridge.

27CRgov.com

The newly designed

homepage makes finding the

information you need quick and

easy.

Documents

Outlook - Spring / Summer 2015