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Driving Global Performance
Charlotte | Chennai | Denver | London | Nashville | New York | Pune | Singapore
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TITAN Fast Facts
Founded in 1998
Global provider of hosted and managed industry solutions
Deep ERP and EPM experience with 2000+ successful enterprise system deployments
TITAN’s IT Outsourcing (ITO) manages and supports business applications in 17 data centers for 50+ clients globally.
TITAN’s flexible Business Process Outsourcing (BPO) services provide clients with a predictable fee via TITAN’s Utility Model with leading software in 10+ countries.
Process driven execution with S2V™ methods and tools
Innovative offerings provide a superior model for IT
Independently certified via a SAS 70 Type II Audit
Ranked on The 2009 , as one of the Fastest Growing Private companies in the United States
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TITAN Leadership
Michael A. Vadini
Founder and
Chief Executive Officer
Thank you for your interest in our company. Our firm is designed and committed to providing our clients innovative offerings that will serve as an essential element of their business model and operational execution.
We prefer to start with strategy, or at least sound planning, and then build, train and manage the information systems that run their business.
We seek to reduce client cost and risk while operating at service levels that are continuously aligned with their business.
Whether a critical software implementation project, a hosted/managed solution, training, business process outsourcing, or complete IT outsourcing, we believe we have emerged as an elite global provider of innovative industry solutions.
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We allow our clients to
concentrate on their business
while we provide them with peace
of mind.
TITAN’s Value Proposition
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TITAN OfferingsStrategy Services• TITAN provides thought leadership for strategic business transformation and integrate
business strategies with enterprise solutions including business performance, process, data, application, training or technology while offering optimal alignment with overall business direction.
Consulting Services• We leverage our S2VTM approach with proven tools and methods resulting in predictable,
rapid time-to-market for enterprise solutions. We integrate customers, suppliers, and employees through Internet-enabled business processes and offer a business case-driven approach, not only technology / software upgrades.
Training Services• TITAN understands adoption of technology is paramount to successfully transforming
your organization. We offer a powerful combination of specific hands-on industry experience, application knowledge, technology expertise and strong project management skills. Our educational services support your organization’s need to maximize return on your technology investment with innovative training solutions.
Outsourcing Services • We maximize your enterprise investments over life-cycle via strategy-driven investments.
We lower TCO for application and database support, provide superb service levels and increase user satisfaction with thought leadership and proven S2V™ processes. Our TITANium™ approach provides a superior model for IT. TITAN BPO provides Business Process Outsourcing by leveraging technology to improve your business operations.
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TITAN’s S2V™
is Focused on Speed and Value
TITAN's
(Speed to Value)
approach focuses on
delivering tangible
business results
rapidly then extending
and maximizing your
IT investment over
the entire solution
life-cycle.
S2V™ Industry
Knowledge Maps
S2V™ Methodology
Value Maps
S2V™ Learn Kit
S2V™ Best Practice
KitS2V™ Support
Kit
S2V™ Baseline Methodology
S2V™ Quality Kit
S2V™ Manage
Kit
Delivery
Accelerators
Knowledge
Accelerators
Baseline
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Superior Value - TITAN Utility Model
TITAN leverages a utility approach to design a custom solution for our clients to plan, build, host, train, and manage industry specific solutions.
Simple
Service Oriented
Simple•Managed monthly
“utility” service fee covers software, support, implementation, discretionary services, business process outsourcing, upgrades, training, hardware, hosting, and managed services.
Service Oriented
•Accelerate results with easy to use solutions and customer defined service levels.
Stable
•Eliminate risks, align technology investments to meet the needs of the business, with world class methodology in a long term agreement providing predictable costs in a single contract.
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TITAN Centers of Excellence (TCOE’s)
Provide Global SupportTITAN Technology Partners’ unique approach brings the world’s most cost effective, high-quality, specialized process, and outsourcing services with thought leadership and tools required to support the planning, building, hosting, training, and management of your enterprise solutions. TITAN Technology Partners first TCOE was launched and began hosting in 2000. TITAN has repeatedly and successfully completed SAS 70 Type II Audits.
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Comprehensive Information Strategic Plan (ISP) to re-engineer business critical processes
IT Alignment Health Check and roadmap
CIO Advisory Services to improve IT operations, systems performance, and project delivery excellence
Comprehensive analysis and software package selection process
Capabilities
Enterprise Performance Management Planning
Portfolio Management Organizational Assessments Advisory Services Program Management Project Management Organizational Design Business Process Re-
engineering Multi-functional Operational
Excellence Industry & Domain Expertise
Offerings
EPM Strategy IT Strategy Planning and
Roadmap Change Management Strategy Adoption & Training Strategy Software Package Selections Health Checks CIO Advisory Services Outsourcing Evaluations Readiness Assessments
Value Proposition
Thought leadership for strategic business transformation
Integrate business strategies with enterprise solutions offering optimal alignment with overall business direction
Develop process centric, risk sensitive, sustainable compliance framework for performance
Business case definition and establish value proposition for outsourcing opportunities
Business case definition and tangible ROI for IT investments
Strategy Services
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Oracle release 12 Financials and Order Fulfillment implementation
Global implementation of Oracle Financials and Oracle HRMS
mySAP ERP Implementation & Deployment
Implementation & Support of PeopleSoft HCM
Value Proposition
Rapid S2V™ approach resulting in predictable, rapid time-to-market for solutions
Application solutions aligned to business strategy
Internet-enabled business processes
Business case-driven approach
Offerings
Package Implementation ERP, FIN, SCM, CRM, HCM Oracle, SAP, PeopleSoft,
JDEdwards EPM Hyperion, Business
Objects, Outlook Soft S2V™ Application Upgrades Custom Development Application Audits / Health
Checks
Capabilities
Project Management Application Portfolio
Management Functional Application and
Technical Expertise Global Delivery System Testing Project Health Check Performance and Tuning Industry & Domain Expertise Third-Party Application
Integration
Consulting Services
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Outsourcing Services
Complete IT Outsourcing including SAP Financials, Supply Chain, HCM, and infrastructure support
Oracle Financials & CRM Application and Database Support and Business Process Outsourcing for Operations Data Management
Complete Outsourcing including JD Edwards, and infrastructure support
BPO HCM Outsourcing for HR, Payroll and Benefits Powered by Oracle’s PeopleSoft Enterprise
Value Proposition
Thought leadership with flexible solutions tailored to meet the needs of our customers
Maximize Return on Investment
Lower Total Cost of Ownership
Plan, build, host, train, and manage for monthly utility fee
Leverage TITAN intellectual property & global capabilities
Optimize performance, scalability, and availability
Improve processes, quality & service levels via TITAN’s tools
Offerings
TITAN Utility Model Packaged Solutions Gold Package Platinum Package TITANium™ IT Outsourcing BPO Outsourcing
Managed Services Dashboard Lavoroh™ Training Portal
Capabilities
Thought Leadership IT Governance Complete IT Outsourcing Business Process Outsourcing Program Management Strategic IT Planning Global Centers of Excellence Application Management Alignment of IT Investments Help Desk (Level 1,2,3) Hosting Services Infrastructure Support Powerful Array of Tools to
Keep Systems Operating
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Developed training strategy. Trained 80 core team members. Prepared 240 trainers for global rollout to 18 countries with over 4,000 users.
(formerly Tyco / Healthcare)
Developed and executed core team and end user training for 1200 users in 29 locations
Developed training strategy, custom training program, developed on-the–job materials and delivered end user training for newest resort in Washington D.C.
Developed and provided end user training for 53 roles leveraging Lavoroh job performance portal
Value Proposition
Quality educational services to support our client’s need to maximize return on their investments
Customized training programs designed to meet the relevant needs of our clients combining adult learning theory with deep application knowledge
Combination of hands-on industry experience, application knowledge, technology expertise, and strong project management skills
Offerings
Adoption & Training Strategy Training Program
Development Project Team Training Power & End User Training Management Training Application Boot Camps Lavoroh™ Training Portal
Capabilities
Organization Change Management Assessments
Organization Readiness Adult Learning Theory Game Design Training Management Process Optimization Training ERP Release Update Training Training Managed Services Applications and Technology
Training Hosted Training Environments Industry & Domain Expertise
Training Services
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Proud to Serve our Clients Globally
Financial Services
Retail
Leisure
Manufacturing
Healthcare
Life Sciences
Engineering & Construction
Business Services
Energy
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Get the TITAN Advantage!
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Lower Total Cost of Ownership
Accelerate Results
Eliminate Risk
Get the TITAN Advantage !
North America +1 888 430 9252
EMEA +44 1189 880 252
Asia Pacific +65 6749 1788
www.ttpartners.com
Charlotte | Chennai | Denver | London | Nashville | New York | Pune | Singapore