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GAINING INSIGHT : DISCOVER YOUR P ATRONS VIEWPOINT Ronalee Ciocco Theresa McDevitt Natalie Hinton Michele Corcoran Kaitlyn Lyons Beth Farabaugh Musselman Library Stapleton Library Gettysburg College Indiana University of PA

Pa la gaining insight

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This is Ronalee's, Natalie's and my presentation at PaLA October 2011

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Page 1: Pa la gaining insight

GAINING INSIGHT: DISCOVER YOUR

PATRON’S VIEWPOINT

Ronalee Ciocco Theresa McDevitt

Natalie Hinton Michele Corcoran

Kaitlyn Lyons Beth Farabaugh

Musselman Library Stapleton Library

Gettysburg College Indiana University of PA

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GIVE US MORE POWER!

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MAPS

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MORE FANCIFUL MAPS

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SURVEY RESULTS

0

10

20

30

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60

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80

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100

ApseMiddle

Soft Furnature

ComputersBays

FrontBrowsing

RoomTables

Favorite Spot on the Main Floor

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SURVEY RESULTS

Top 5 Responses for Changes to the Main Floor

More Computers

More Outlets

More Tables

More Printers

Less Noise

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SURVEY RESULTS

Top 5 Frustrations

Noise

Need more computers

Printer frustration

Need more outlets

Too Crowded

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VOTE WITH YOUR SEAT!

#1

#3

#6

#5#4

#2

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USER COUNT

0

1

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8

9

10

Seating Usage Rate (by # of seats in each category)

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WHAT TIME DOES THE LIBRARY CLOSE ON

SATURDAY?

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Over half of students marked

No one marked

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OUR CURRENT WEBSITE

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IUP LIBRARY SAG

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