Part 3- 5 Effective Ways To Promote Your eBay and Amazon Business Using Twitter

In our last blog posts, Virtual Assistants from OBVA shared “Part 1 – 7 Powerful Ways eBay Sellers Can Use Facebook” ,“Part 2-5 Ways eBay Sellers Can Use LinkedIn ”, on how eBay and Amazon sellers can use Facebook and LinkedIn profiles for better promoting their listings, marketing and for SEO of their listings to become successful sellers. OBVA online store expert virtual assistants now share how an online store owner can use Twitter for effective marketing of their online store. Twitter is a great and extremely fast way to disseminate any kind of information, be it personal or business. You can use commenting on Twitter effectively for establishing yourself as an expert in your industry.

Here are some proven ways to promote your eBay and Amazon business using Twitter-

1. Follow influential people from your industry on Twitter

You can follow others in eBay or Amazon business, people who are working in these companies, or their thought leaders. “Communicate with them” Following a

good­ sized community can be valuable and fun! Mashable has written a blog post on “10 Ways to Find People on Twitter” which shares useful search engines and tools to help you search amazing twitter people to follow in your business. Another useful blog post came from Mashable on “Google Helps You Find People to Follow on Twitter” on how you can use Google to search people to follow on Twitter. Then I also came across an interesting blog post by Social Media Examiner on “5 Ways to Use Twitter to Connect With Local Customers.” If you are a local business owner, this post will make lot of sense for you. When we do local SEO for or clients, we use a lot of tips from this article.

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We searched ‘eBay’ on tweepz and got many profiles who have something to do with eBay. PLUS, we also got valuable information like number of followers, following, updates, etc.

2. Get people to follow you

Following people and receiving their updates is great, but you need people to follow you back and receive your updates too. Make sure that your Twitter username is easy to find. If it is personal name, it helps people to get to know the person behind the company/brand you tweet about. Personal faces are better in Social Media than just logos behind a brand name. It is obvious that your tweets must be resourceful for others so that others get value by following you. And then, finally, you must interact with people on your twitter. When you post your listings, follow the communications happening around it.

3. Use Twitter for marketing

Twitter can be effectively used to drive people to your online store. Have you recently updated an interesting offer on your eBay listing? Share it! Talk about it! Spread the enthusiasm about your great offer. It is important that you monitor what people are saying about your store on Twitter. Use Twitter Search tool , to know what people are saying about your store listings and products, competitors or any other hot words in your industry. You can store all your positive feedback and

testimonials on twitter favorites. Tweet­ ups are a great way to get to know your Twitter community offline. The next time your store offers any new listings or give away product, tweet about it!

4. Use Twitter for customer service

Respond to concerns people tweet about your store or listings. Delegate this responsibility to either one of your employee, or to a social media virtual assistants

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(available starting $10/hr only). Respond to feedbacks, give feedback and help customers solve their products in real time. If there is any temporary problem with shipping, etc, you can inform people using twitter. Your customers will be appreciative that your store is trying its best to relieve the problem. Personally thank everyone for following your store on twitter rather than sending automated messaged.

5. Use the following applications effectively

Twitter has a whole world of available support applications you can utilize to gain the most of the service for your business. Here’s a few:

TwitterFox is a Firefox extension to view your followers, for @replies, update your status,etc. You can keep track on what people are saying about your listing updates using this tool.

TwitterAnalyzer gives you in-depth analytics of your Twitter experience, like number of tweets per day, popularity, reach, links, and more. This one will help you understand which link updates and offers are popular and which are not. Learn from it!

TweetLater: Use this schedule your listings update or join a conversation or track topics/trends.

Ping.fm: Use this to post your best listings in all social media sites at once.

Twitter for Facebook: Use this to link your Facebook with twitter, if you want to. However, I don’t suggest that. Because, Twitter can digest many many updates in a day, but Facebook cannot.

AS you can now understand, Twitter can be used to promote your stores and listings in an effective way. As a store owner in eBay or Amazon you would like to target the customers who will be following you. There is a fair amount of potential to gain new customers to your store , but it depends on how you promote or sell your store on Twitter. The process can be time consuming most of the times, but you have an option of delegating your work to professionals who can help you save time and still get your social media going. If you have the time, you can do your own social media.

“We do not work for your competitors”

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