Partner Overview - Review Concierge

7/29/2019 Partner Overview - Review Concierge

1/7

Corporate Headquarters

9707 Waples StreetSan Diego, CA 92121United States+1 866.932.5888reviewconcierge.com/

Disclaimer

The materials on this article areprovided for informational purposesonly and do not constitute legaladvice.

For more information

Contact your account executive to learnhow we can accelerate your onlinereview success!

Copyright 2013, Review Concierge. All rights reserved. Review Report Card, Review Link, DrStars.com and the Review Concierge logo

are trademarks of Expert Reputation, LLC and Expert Reputation owns other registered and unregistered trademarks. Other names usedherein may be trademarks of their respective owners.

Partner Overview

Topics Covered

Partner Overview

Getting Started Checklist

Product Samples

o White Labeled Review Report Card

o White Labeled New Review Alerts

o White Labeled Review Link

Marketing Support

Reseller Pricing

This document provides an overview about partnering with Review Concierge. General

information about our company and our products can be found online by visiting

http://reviewconcierge.com.

Were here to help you get more business with the leading review management

service. Contact us to begin ASAP.

EMAIL [email protected]

PHONE 866.932.5888
http://reviewconcierge.com/http://reviewconcierge.com/mailto:[email protected]:[email protected]:[email protected]://reviewconcierge.com/


2/7



Disclaimer






Review Concierge isalways responsiveand dependable.

Mpact Magic - Partner

Partner Overview

Cloud-based, straight forward and profitable

Review Concierges partner solution is the industrys easiestservice for integrating online review management into yourexisting product portfolio. Resellers across a wide range ofindustries realize the benefits of deploying Review Conciergeproducts and services to their clients. Client service teamshave complete visibility into their clients online reviewpresence. Companies can now manage the full lifecycle ofmonitoring, responding and generating online reviews.

Reviews where your clients need them

With Review Concierges integrated monitoring and reviewgeneration technology, youll realize the benefits of aconsolidated solution. And youll get the advantages of theReview Concierge platform, including the trusted performanceand reliability of our world-class infrastructure. ReviewConcierge manages the monitoring and reporting, letting youfocus on generating results for your clients - not technology. Italso means you can be up and running in days, not months.

Our technology works by scanning the web for online profileswhere your clients appear. Once these profiles are located, wemonitor them daily. New reviews are emailed to you and/or

your clients so that you can respond to them right away. Wecan also work directly with your clients or your support staff towrite responses or request removal of online reviews. Ourconcierge team is setup to manage the entire cycle ofresponding or disputingfrom drafting to approval to postingon your behalf.

Unique Access to U.S. Healthcare Professionals

Part of our commitment to your success is exposing yourproduct offerings to our vast audience of over 200,000 healthcare providers. We allow partners to purchase ads against ourremarketing lists on the Google AdWords platform. We also

train our concierge team about your value proposition so wecan promote your products to our clients when there is a goodfit. Once you are a partner, ask your account executive aboutmedia collaboration possibilities.

Getting Started Checklist

Sign reseller agreement

Send us your logo so we can buildyour custom report card

Send a CSV file of your clients tobegin creating your report cards

Integrate our API to onboard newclients and manage existing clients(optional)

To read our API documentation, visithttp://easylink.biz/api.
http://easylink.biz/apihttp://easylink.biz/apihttp://easylink.biz/api


3/7



Disclaimer






Product Samples

Review Report Card

Review Report Card provides a comprehensive overview of all the reviews your clients have

received on 60+ sites. The Report Card is sent weekly via email to you and/or your clients.

Our email infrastructure handles

the technical details. Clients will

see your brand as the sender

name.

You and your client can drill down to every review

with click-thru ease, right from the report card no

passwords or software to learn.

Your Logo

Review Link

Image: A report card hits the inbox under the reseller name, David Engel ads.


4/7



Disclaimer






Our clients are incrediblypleased with the results ofthe work by the ReviewConcierge team.

Babette Griffis - Partner

New Review Alerts

New Review Alerts are the most important tool for

staying on top of your clients reviews. When we

discover new reviews, we send you a new Review

Alert email. It shows where the review is posted, its

rating and the text of the review. Simply click from the

emailed alert directly to the review on the web.

All reviews are archived in our system for complete

audit trail. We keep a historical growth record of new

reviews so you can see how your campaigns

performed over time (visualization reports coming in

2014).

Support platform hosted by Salesforce.com

We use Salesforce.com to track actions across multiple processesactions like disputes,

responses and profile updates. Actions are tracked to provide a high level of predictability to

optimize costs for you and/or your clients.

If you would like to discuss offloading your

support operations to Review Concierge,

please we have solutions available. Your

account executive can provide you with moreinformation.

Image:A white labeled New Review Alert


5/7



Disclaimer






Review Link

You can use the Review Link DrStars.com that comes standard with each professional plan.

Or, you can customize it to be a branded domain like www.YourCompanyStars.com.

Heres how Review Link works:

1. Patient clickswww.DrStars.com/Goodto write a review for Dr. Good.

2. Our proprietary review algorithm within Review Link instantly prioritizes Dr. Goods

report card and determines the website where Dr. Good needs a review the most.

3. Patient is instantly redirected to the review form of that website.

To watch a video demonstration about how Review Link works, please visit:

http://easylink.biz/ReviewLink.

White labeling Review Link can easily be done by purchaing a domain and forwarding it toDrStars.com. This is made even easier if your domain vendor (like Godaddy) has a built in

setting for domain forwarding.

Easy API Resources

Our API is used to enter or modify your clients order details. To learn how our API works,

please visithttp://easylink.biz/api. There is a demonstration video and an API testing tool

available from the documentation. Our partner team can also speak with your technical team to

answer any questions you may have about the API.

Image: Godaddy.com makes it

easy to white label Review Link.
http://www.yourcompanystars.com/http://www.yourcompanystars.com/http://www.yourcompanystars.com/http://www.drstars.com/Goodhttp://www.drstars.com/Goodhttp://www.drstars.com/Goodhttp://easylink.biz/ReviewLinkhttp://easylink.biz/ReviewLinkhttp://easylink.biz/apihttp://easylink.biz/apihttp://easylink.biz/apihttp://easylink.biz/apihttp://easylink.biz/ReviewLinkhttp://www.drstars.com/Goodhttp://www.yourcompanystars.com/


6/7



Disclaimer






Marketing Support

White Label our Communication Materials

We provide communications materials that our partners can white label for the purpose of

explaining our services to their clients. Our communication materials are provided free of

charge to active partners.

Honorary Review Report Card

Partners can create a free Review Report Card for their late-stage

prospects or existing clients who have not yet ordered a professional

plan. Honorary report cards include monitoring and alerts on up to

eight (8) websites.

Honorary report cards are created through the Reseller API or by

emailing your account manager an Excel spreadsheet.

New Client Start-up Kit

The New Client Startup Kit explains the benefits of the Review

Concierge service. It is available as a Google Slideshow for you

to customize. A sample is provided here:

http://EasyLink.biz/ResellerStartup.

Getting Started Email

When your clients receive their first Review Report Card, you should send them an email that

explains the benefits of the service. Here is one that you can customize and send to your

clients after they purchase. Access herehttp://EasyLink.biz/GettingStarted.

Additional Marketing Material Available

Were always creating marketing materials that our partners can customize. Our team will work

with you to find the best fit for your audience.
http://easylink.biz/ResellerStartuphttp://easylink.biz/ResellerStartuphttp://easylink.biz/GettingStartedhttp://easylink.biz/GettingStartedhttp://easylink.biz/GettingStartedhttp://easylink.biz/GettingStartedhttp://easylink.biz/ResellerStartup


7/7



Disclaimer






Reseller Pricing

Simple Monthly PricingPricing for a reseller subscription to Review Report Card can be found in the table below. The

Professional plan includes Review Report Card, Review Alerts and Review Link. Honorary

report cards are provided at no cost to help with your sales efforts.

Honorary Professional

FREEmonthly / report card

$19.95monthly / report card

The default monthly limit for new, honorary report cards is 50. If you need to create more than

50 in a month, please contact your account executive to increase your access.

Documents

Partner Overview - Review Concierge