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1 © 2001, Cisco Systems, Inc. All rights reserved. © 2001, Cisco Systems, Inc. All rights reserved. © 2003, Cisco Systems, Inc. All rights reserved. Cisco IP Telephony 300-075 Implementing Cisco IP Telephony & Video, Part 2 v1.0

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Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and mobility features such as Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility.https://www.pass4sureexam.com/300-075.html

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  • 1 2001, Cisco Systems, Inc. All rights reserved. 2001, Cisco Systems, Inc. All rights reserved. 2003, Cisco Systems, Inc. All rights reserved.

    Cisco IP Telephony

    300-075

    Implementing Cisco IP Telephony & Video, Part 2 v1.0

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 2Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 2 2003, Cisco Systems, Inc. All rights reserved. 2

    Agenda

    What is IP Communications?

    Why the IP Communications Success?

    Cisco IP Communications Components Today

    A Look to the Future

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 3Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 3 2003, Cisco Systems, Inc. All rights reserved. 3

    Agenda

    What is IP Communications?

    Why the IP Communications Success?

    Cisco IP Communications Components Today

    A Look to the Future

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 4Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 4 2003, Cisco Systems, Inc. All rights reserved. 4

    Applications

    (Voicemail/IVR)

    Mainframe cabinet

    Proprietary

    Processor

    Card(s)

    Proprietary

    interface

    Voice Path (TDM)

    Signaling Path

    Proprietary

    terminalsStandard interface

    PSTN

    Proprietary

    interface

    Proprietary

    Line Card(s)

    Proprietary

    Trunk Card(s)

    Proprietary

    interface

    Proprietary

    TDM Switch

    Card(s)

    TDM PBX Architecture

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 5Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 5 2003, Cisco Systems, Inc. All rights reserved. 5

    Standard

    OR

    Proprietary

    Interface

    Standard

    Processor

    High Availability

    Server

    Call ProcessingApplication

    Standard interface

    IP to PSTN

    Gateway

    Standard interface

    Applications

    Voice Path (TDM)

    Signaling Path

    TCP/IP

    NetworkPSTN

    Standard

    interface

    IP phones

    and

    PC applications

    IP

    IP

    IP PBX Architecture

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 6Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 6 2003, Cisco Systems, Inc. All rights reserved. 6

    Practical ExampleMigration Before IPC Installation

    V

    V

    Other Apps

    Server(s)

    Branch 1

    Branch (n)

    Branch 2

    Central Site

    IP WAN

    PSTN/DSN

    Legacy TDM PBXEKTS/ PBX

    EKTS/ PBX

    EKTS/ PBX

    Legacy VM

    Inter-site Calls

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 7Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 7 2003, Cisco Systems, Inc. All rights reserved. 7

    Practical ExampleMigration After IPC Installation

    Contact

    Center

    Server(s)

    IP-IVR

    Server(s)

    Unified

    Messaging

    Server(s)

    Cisco CallManager

    Cluster

    VV

    V

    Other Apps

    Server(s)

    Central Site

    IP WAN

    PSTN/DSN

    Branch 1

    Branch (n)

    Branch 2

    Inter-site Calls

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 8Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 8 2003, Cisco Systems, Inc. All rights reserved. 8

    Agenda

    What is IP Communications?

    Why the IP Communications Success?

    Cisco IP Communications Components Today

    A Look to the Future

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 9Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 9 2003, Cisco Systems, Inc. All rights reserved. 9

    Where Is IP Communications Today?

    In the last 18 months, all major communication suppliers have announced that their next-generation products will be based on IP

    For many businesses, it is no longer a question of If, but When

    The business case for IP telephony is increasingly driven by measurable gains in end-user productivity

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 10Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 10 2003, Cisco Systems, Inc. All rights reserved. 10

    IP Communications: Here and Now

    Source: InfoTech, 2002

    Timeframe to Begin

    Implementing IP Telephony

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    2000 2001 2002 2003

    16%

    44%

    77%84%

    38%

    26%34% 37%

    40%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Financial/

    Insurance Retail/

    Wholesale

    Services/

    Utilities

    Manufacturing

    Education/

    Government

    Market Demand

    By Industry Segment

    10

    Percentage of sites that are

    very likely to deploy VoIP within four years

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 11Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 11 2003, Cisco Systems, Inc. All rights reserved. 11

    Over Half of US Businesses Using IP Telephony

    Source: InfoTech, December 2002

    The Second Chasm Between Initial

    Implementation and

    Committed Migration

    The First Chasm to Conduct Initial Trials of

    IP Telephony Has

    Essentially Been Crossed

    Percentage of US Enterprises Using IP Telephony

    More than 5 sites

    At Least 1 Site

    80%

    0%

    20%

    40%

    60%

    2000 2001 2002 2003 2004

    67%

    40%

    3%

    20%

    54%

    16%8%

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 12Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 12 2003, Cisco Systems, Inc. All rights reserved. 12

    A History of Voice Technologies at Cisco

    Cisco Ships Personal ISDN Router with POTS

    StrataCom Acquisition

    Voice Over Frame Relay

    Cisco

    Releases

    Voice/Data

    Routers

    Selsius AcquisitionIP PBX, IP Phones

    Cisco Enables Largest PublicVoIP Network at China Unicom

    539 Voice Patents

    Granted or Pending;

    RFCs on SIP, H.323, and

    MGCP

    First VoIP Call from SpaceUsing Cisco SoftPhone

    Cisco ships 1,000,000th IP Phone and 1,000,000th Unity

    Mailbox

    1995 1996 1997 1998 1999 2000 2001 2002

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 13Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 13 2003, Cisco Systems, Inc. All rights reserved. 13

    Cisco IP Communications Installations Worldwide

    Cisco has shipped over 1,600,000 IP phones

    Over 6,700 IP communications customers worldwide

    Cisco Systems, has 35,000 employees using IP telephony worldwideover 130 PBXs replaced globally

    Cisco Executives, including all CXOs, using Cisco IP Phones

    IP Telephony Market leader with 52% market share (Synergy Research - 2002)

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 14Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 14 2003, Cisco Systems, Inc. All rights reserved. 14

    Must Haves: Reliable, Scalable, Accessible Service

    Highly

    Available

    Exponentially

    Scalable

    Electrical Grid

    Universally

    Accessible

    Call

    Agent

    App Server

    IP Phone

    PSTN

    Gateway

    Communications Grid

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 15Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 15 2003, Cisco Systems, Inc. All rights reserved. 15

    The IP Communications Hierarchy of Needs

    Enhanced

    Collaboration

    Legacy Integration

    Business Virtualization

    Transport Efficiency

    Progressive

    Productivity

    15

    Help me savemoney

    Work smoothlywith what I have

    Let me communicateany time, from anywhere

    Help me work across boundariesinside and outside my business

    Give me a productivity edgeover my competition

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 16Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 16 2003, Cisco Systems, Inc. All rights reserved. 16

    IT

    Staff

    End

    User

    Less time spent managing spares for multiple brands X

    Less time checking voicemail because calls follow user

    Improved telecommuter productivity

    Ubiquitous access to PBX features for mobile workers

    Access to PBX features at remote sites

    End users can complete more tasks without assistance X

    Faster moves, adds and changes X

    How Do IP Communications Drive Productivity?

    X

    X

    X

    Source: Sage Research, September 2002

    Access to PBX features at remote sites X

    Decreased reliance on external vendor services X

    16

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 17Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 17 2003, Cisco Systems, Inc. All rights reserved. 17

    Still Looking for the Killer App?

    17

    Conference Manager Inventory Check Flight Schedule Employee Directory Stock Ticker

    Purchase Reqs Outlook Integration Room Service Advertising Emergency Bulletin

    Wake-Up Service Headline News Time Cards Class Registration Local Attractions

    Employee Benefits Unified Messaging Shipment Tracking Account Codes Phone Call

    2001, Cisco Systems, Inc. All rights reserved.https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 18Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 18 2003, Cisco Systems, Inc. All rights reserved. 18

    Agenda

    What is IP Communications?

    Why the IP Communications Success?

    Cisco IP Communications Components Today

    A Look to the Future

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 19Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 19 2003, Cisco Systems, Inc. All rights reserved. 19

    Call Control Applications

    Endpoints Gateways

    ICS 7750

    Catalyst 4200

    2400-SRST

    BTS 10200

    Personal

    Assistant

    IP Contact Center

    Unified Messaging

    Conference

    Manager

    7900 Series

    SoftPhone ICS 79352400/2600/

    3600 Series

    AS5400

    MGX 8850

    MCS 7835

    Ciscos Comprehensive Voice Systems Portfolio

    3550

    Series2950

    Series

    Catalyst Switches

    6500 Series

    4500 Series

    PGW

    2200

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 20Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 20 2003, Cisco Systems, Inc. All rights reserved. 20

    Cisco IP Phones and Terminals

    7935

    7910,

    7910sw 7960

    Softphone

    7905

    7912

    7902

    ATA-

    186/188

    VG-248

    7920

    Basic IP

    Phones

    Mid-range IP

    Phones

    Special

    Function IP

    Phones

    Station

    Gateways

    7940

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 21Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 21 2003, Cisco Systems, Inc. All rights reserved. 21

    Agenda

    What is IP Communications?

    Why the IP Communications Success?

    Cisco IP Communications Components Today

    A Look to the Future

    https://www.pass4sureexam.com/300-075.html

  • Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 22Presentation_ID 2001, Cisco Systems, Inc. All rights reserved. 22 2003, Cisco Systems, Inc. All rights reserved. 22

    The Future

    Executive Phone Sets

    Integrated Web Services

    MLPP

    Security

    Video

    Wireless

    SIP

    and an end-to-end solutions focus to derive even more value from all network components

    https://www.pass4sureexam.com/300-075.html

  • 232323 2002, Cisco Systems, Inc. All rights reserved.Presentation_ID

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