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Version 1.1
Personal Budget Plan
Your Details
Name: Date of Birth:
Is this a joint budget with your partner?
Partner’s Name: (if applicable):
Partner’s Date of Birth (if applicable):
Your Address:
How many children under 16 do you have? How many children aged 16-18 do you have?
How many other dependents do you have?
What is the total number in your household?
How many vehicles in your household? Do you: Own your home outright
Have a mortgage Rent from private landlord
Rent Local Authority Housing
Rent Housing Association
Live with parents/family
Other: Please give details ____________________
YES / NO
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Employment
Are you Employed: Full-time Part-time
Unemployed Self-employed
Not working due to illness / disability Retired
Carer Student
Other (Please give details)
Is your partner Full-time Part-time
employed: (if applicable) Unemployed Self-employed
Not working due to illness / disability Retired
Carer Student
Other (Please give details)
Your Assets
Do you own any assets that could be sold to raise money to pay your debts?
If yes, please discuss the type & value of the assets with your advisor. Tick to confirm ✔
If you are an owner/occupier:
How much is the property worth (approx.)?
How much in mortgage & secured loans is outstanding?
Is your property part-buy/part-rent? Yes/No
If you own a car/van:
Car/Van Registration Number
How much is the car/van worth?
How much HP or other secured loan is outstanding on the vehicle?
Do you have any savings, if so how much?
Any other assets, e.g. jewelry, antiques etc. Please give approx. value.
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Your Income
Your Salary or Wages - Include normal take home pay after deductions for tax, National Insurance and pension
contributions. Only include overtime if you receive this on a regular basis. (Note: 4 weekly is not the same as monthly.)
Earned Income Amount (£) Payment Frequency
Salary or wages (take home) ☐ Weekly, ☐ Monthly, ☐ Other
Partner salary or wages (take home) ☐ Weekly, ☐ Monthly, ☐ Other
Other earnings (including self employment) ☐ Weekly, ☐ Monthly, ☐ Other
Benefits and tax credits Amount (£) Payment Frequency
Universal Credit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Jobseeker’s Allowance (income based) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Jobseeker’s Allowance (contribution based) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Income Support ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Working Tax Credit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Child Tax Credit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Child Benefit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Employment and Support Allowance or Statutory Sick Pay
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Disability benefits (PIP/DLA) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Carer’s Allowance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Local Housing Allowance / Housing Benefit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Council Tax support/reduction ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other benefits/tax credits (e.g. maternity benefits). Please specify:
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Pensions Amount (£) Payment Frequency
State pensions ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Private or work pensions ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Pension credit ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other pensions. Please specify:
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other income Amount (£) Payment Frequency
Maintenance or child support ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Boarders or lodgers ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Non-dependant(s) contributions ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Student loans and grants ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other income (Please specify) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
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Your Outgoings: Fixed Costs Only include details of your normal payments for these items. If you have arrears, include them in the section about debts below. Don’t include debt or credit payments here.
Home and contents Amount (£) Payment Frequency
Rent ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Ground rent & service charges ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Mortgage ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Mortgage endowment ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Secured loans ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Council tax/rates
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Appliance & furniture rental (including appliance and furniture HP, conditional sale and so on)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
TV licence ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (Please specify)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Utilities Amount (£) Payment Frequency
Gas (Prepay Meter? Yes/No) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Electricity (Prepay Meter? Yes/No) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (including coal, oil, calor gas etc)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other expenditure (Please give details) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Water Amount (£) Payment Frequency
Water supply ☐ Weekly, ☐ Monthly, ☐ 6 Monthly, ☐ Annually
Water waste ☐ Weekly, ☐ Monthly, ☐ 6 Monthly, ☐ Annually
Care and health costs Amount (£) Payment Frequency
Childcare costs ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Adult-care costs ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Child maintenance or child support ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Prescriptions and medicines ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Dentistry and opticians ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Other costs (Please give details)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
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Transport and travel Amount (£) Payment Frequency
Public transport (e.g. work, school, shopping)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Hire Purchase or conditional sale vehicle ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Car insurance ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Road tax ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
MOT and ongoing maintenance ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Breakdown cover ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Fuel, parking and toll road charges ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (including taxis)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
School costs Amount (£) Payment Frequency
School uniform ☐ Weekly ☐ Monthly, ☐ Termly, ☐ Annually
After-school clubs and school trips ☐ Weekly ☐ Monthly, ☐ Termly, ☐ Annually
Other costs (Please specify)
☐ Weekly ☐ Monthly, ☐ Termly, ☐ Annually
Pensions and insurances Amount (£) Payment Frequency
Pension payments paid ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Life insurance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Mortgage payment protection insurance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Buildings and contents insurance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Health insurance (medical or accident or dental)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other (Please Specify) ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Professional costs Amount (£) Payment Frequency
Professional courses ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Union fees ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Professional fees ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Self-Employed Business Expenses (if not already deducted from income above)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Other (Please specify)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Other essential costs Amount (£) Payment Frequency
Other essential costs ☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Version 1.1
Your Outgoings: Flexible Costs
Communications and leisure Amount (£) Payment Frequency
Home phone, internet, TV package (including film subscriptions)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Mobile phone(s) (Contract or PAYG?) If Contract, when does the contract end?
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Hobbies, leisure or sport (e.g. socialising, eating out, outings, clubs, leisure courses)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Gifts (e.g. birthdays, festivals, charity donations)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Pocket money ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Newspapers, magazines, stationery and postage
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Gambling (e.g. Lottery, Scratch Cards, Football Pools, Other Betting)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (Please Specify)
☐ Weekly, ☐ Fortnightly, ☐ Monthly, ☐ Annually
Food and housekeeping Amount (£) Payment Frequency
Groceries (e.g. food, pet food, non-alcoholic drinks, cleaning)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Nappies and baby items ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
School meals and meals at work ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Laundry and dry cleaning ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Alcohol ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Smoking products ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Vet bills & pet insurance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
House repairs and maintenance ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (Please Specify)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Personal costs Amount (£) Payment Frequency
Clothing and footwear ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Hairdressing ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Toiletries ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Other costs (Please Specify)
☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
Savings Amount (£) Payment Frequency
Savings ☐ Weekly, ☐ Fortnightly, ☐ 4 weekly, ☐ Monthly
It is important to put aside a small amount each week/month in savings to protect yourself from unexpected expenses, e.g. appliance breakdowns, car repairs, etc. Having a small amount of savings means it is less likely to be necessary to take out short term, usually expensive, credit, e.g. PayDay loans or overdrafts.
Debts Some debts are more important than others because the law gives creditors different ways of getting their money back. Only include arrears on priority payments here. If you are up to date with a payment you do not need to write it down here. Please bring supporting paperwork with the contact details for each creditor/collector
Priority Debts Amount (£) C r e d i t o r / C o l l e c t o r A c c o u n t / R e f e r e n c e
N u m b e r
Rent
Mortgage Arrears
Secured Loan Arrears
Housing Service Charges
Gas
Electricity
Other Fuel (e.g. Oil, Calor Gas)
Council Tax
TV Licence
Court Fines
Child Maintenance
Business debts (i.e. debts that would prevent you trading)
NOTE: You must keep paying these priority debts, both ongoing & any agreed arrears repayments, unless advised otherwise.
Non-priority Debts For example: Water arrears, unsecured loans, credit cards, catalogues, store cards, overdrafts etc.
Creditor / Collector Amount (£) Type of Debt e.g. overdraft/credit card/catalogue
Account / Reference Number CCJ
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
☐
NOTE: It is usual to stop paying these non-priority debts, unless advised otherwised
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Additional notes (e.g. reasons for debt, circumstances, temporary situations)
e.g. Made redundant in June 2014 and was out of work for 6 months
e.g. Communications and leisure: mobile phone – I have multiple family members abroad
PTO
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This information is an accurate to the best of my/our knowledge: Signed: (1st Client) Date: Signed: (2nd Client) Date:
citizensadvice.org.uk
Published June 2015
Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux. Registered charity number 279057.
Do you have a complaint aboutCitizens Advice?
Financial Ombudsman ServiceBy post:Financial Ombudsman ServiceSouth Quay Plaza183 Marsh WallLondon E14 9SR
By phone:0800 023 4567 – free for people phoning from a ‘fixed’ line (eg a landline at home).
0300 123 9123 – free for mobile phone users who pay a monthly charge for calls to numbers starting 01 and 02.
By email:[email protected]
Who to complain to Local Citizens AdviceThe Manager of the local Citizens Advicecentre or the Chair of the Trustee Board atthe address below: Barnards YardSaffron WaldenCB11 4EB
To contact the Citizens AdviceFeedback team: 03000 231 [email protected]
If we’ve let you down, tell usWe want everyone who uses Citizens Advice to be happy with the service we provide.
That’s why, if we’ve let you down, we want to hear from you – no matter how big or small the issue is.
Often, we’ll be able to put things right. And even when we can’t, knowing where we’ve gone wrong will help us do better in the future.
We promise to deal with every complaint quickly, professionally and confidentially.
Asking the local Citizens Advice to resolve the problemIt’s important to the local Citizens Advice know what we’ve done wrong, so we can do our best to put it right.
Don’t be afraid to speak to the Manager or person in charge of complaints. They will often be able to solve the problem straight away.
If they can’t, or you’re still not happy, you can make a formal complaint.
Making a formal complaintThere are several ways to make a complaint. You can write a letter explaining what happened and send it to the address on the back of this leaflet, or drop it into the local Citizens Advice centre you are complaining about.
Alternatively, you can call or email the Citizens Advice Feedback team using the details on the back of this leaflet and they will pass your complaint to the right person.
Your complaint will be investigated by someone who isn’t directly involved. If it’s upheld, we’ll apologise fully – and, if appropriate, let you know what we’re doing to put things right.
We aim to respond to every complaint within eight weeks. If it’s going to take longer than this, we’ll explain why and keep you informed of progress.
Asking for a review If you feel we haven’t dealt with your complaint properly, or you aren’t satisfied with the outcome, you can ask us to review the decision.
Please make sure you ask for this within four weeks of receiving the decision by contacting the Feedback team – details on the back of this leaflet. The review will be overseen by our Chief Executive.
Using an independent adjudicatorIf you are still not happy with the decision, you can refer your complaint to an independent adjudicator.
An independent adjudicator is someone unconnected with Citizens Advice who will decide whether we’ve dealt with your complaint fairly.
If you want to progress to this stage, you must contact us within four weeks of receiving your review decision from Citizens Advice. Contact the Feedback team using the details on the back of this leaflet.
Contacting the Financial Ombudsman Service The Financial Ombudsman Service provides a free, independent service for clients to solve disputes with not for profit debt advice providers.
The Financial Ombudsman Service will only step in once a local Citizens Advice has had the opportunity to investigate a complaint, so please contact the local service first.
If your complaint is about debt advice or if you were seeking advice about your credit record and you are not satisfied with the final response, or if eight weeks have passed since you first let us know about your concerns, you can ask the Financial Ombudsman to review your complaint.