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Benefts O CRM

Statistical orecast o next 12 months

Platorm where customer data is collected, compiledand managed

eciding the mar!eting Strategies to "e used

#elps to $udge Customer Preerences

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etermine potential impact omar!eting campaign

Customer experience managemen

solutions

%tersales ser&ice and technicalsupport

Standardi'ed was data is seen acrosdi(erent departments