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January 2019 NewsletterView this email in your browser
Photo Shoots at WIC ClinicsBy Katie Rottner
Last week I had the privilege of visiting two WIC clinics in the SanFrancisco Bay Area Along with Nissa Brehmer an incrediblephotographer who specializes in breastfeeding photography I was
proud to represent the wichealth team at WIC Clinics in Hayward andOakland California Together we conducted a series of photo shootsdesigned to capture the early days of breastfeeding These images willbe used in our upcoming Infant Feeding series on wichealthorg
Working with real WIC momswho volunteered to be part ofthe photo project we capturedlatches breastfeeding holdshunger cues fullness cues lightsleep deep sleep babywearingmomshytoshymom support and somuch more
The moms (and their families) were an absolute joy to work with andwe were so happy to be able to represent real WIC momsexperiencing the real emotions of early motherhood We could not have done this work without the support of the WICcommunity It was truly a team effort made possible not only with helpfrom the amazing WIC moms but also from WIC representatives atthe state level local area clinic nutritionists and lactation consultants
Keep an eye out for these photos in our 6-part Infant Feedingseries coming soon
Health eKitchen
The New Year has brought lots of super exciting data collectingtechnology for Health eKitchen Thanks to our development team wenow have the power to see how our clients use HeK
With the new report we can quickly see nationwide usage trends
including recipe popularity social media sharing of recipes and howmany comments each recipe has received Thatrsquos not all though Wecan also narrow the report down and focus on specific states Thisallows us the opportunity to track information which will help guideHeK to continue best serving our clients and their needs Specificallyif we notice a recipe isnrsquot getting the traffic we desire we can improveit in some way or replace it with something more appealing
We strive to provide WICingredientshyfriendly recipes soour clients can make the mostout of their WIC benefits At a quick glance itrsquos easy tosee our top five recipes Ourclients love the Banana PeanutButter Smoothie
In addition to being able to better understand how clients use HealtheKitchen the development team improved it with the followingupdates
Previously when the user scrolled down trying to browse HeKrecipes it would not load all the recipes we have available Nowthe user is able to see all 200+ recipes Recipe titles that span more than one line should no longer causebreaks in design
Spanish ReviewExisting Lessons
Lessons are reviewed on a rotating basis to ensure links are workingand content is compliant with current WIC guidelines If any of ourSpanish speaking partners are interested in reviewing a pathway inone of the lessons please email libiamorrowgmailcom
Spanish lessons reviewed during the month of January
Help Your Child Make Good Eating ChoicesFarm to Family Keeping Food SafeKeep Your Family Safe From EcoliBabyrsquos First CupMeal Planning Series
New Email Design
Coming to an inbox near you shy our new email designs
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
proud to represent the wichealth team at WIC Clinics in Hayward andOakland California Together we conducted a series of photo shootsdesigned to capture the early days of breastfeeding These images willbe used in our upcoming Infant Feeding series on wichealthorg
Working with real WIC momswho volunteered to be part ofthe photo project we capturedlatches breastfeeding holdshunger cues fullness cues lightsleep deep sleep babywearingmomshytoshymom support and somuch more
The moms (and their families) were an absolute joy to work with andwe were so happy to be able to represent real WIC momsexperiencing the real emotions of early motherhood We could not have done this work without the support of the WICcommunity It was truly a team effort made possible not only with helpfrom the amazing WIC moms but also from WIC representatives atthe state level local area clinic nutritionists and lactation consultants
Keep an eye out for these photos in our 6-part Infant Feedingseries coming soon
Health eKitchen
The New Year has brought lots of super exciting data collectingtechnology for Health eKitchen Thanks to our development team wenow have the power to see how our clients use HeK
With the new report we can quickly see nationwide usage trends
including recipe popularity social media sharing of recipes and howmany comments each recipe has received Thatrsquos not all though Wecan also narrow the report down and focus on specific states Thisallows us the opportunity to track information which will help guideHeK to continue best serving our clients and their needs Specificallyif we notice a recipe isnrsquot getting the traffic we desire we can improveit in some way or replace it with something more appealing
We strive to provide WICingredientshyfriendly recipes soour clients can make the mostout of their WIC benefits At a quick glance itrsquos easy tosee our top five recipes Ourclients love the Banana PeanutButter Smoothie
In addition to being able to better understand how clients use HealtheKitchen the development team improved it with the followingupdates
Previously when the user scrolled down trying to browse HeKrecipes it would not load all the recipes we have available Nowthe user is able to see all 200+ recipes Recipe titles that span more than one line should no longer causebreaks in design
Spanish ReviewExisting Lessons
Lessons are reviewed on a rotating basis to ensure links are workingand content is compliant with current WIC guidelines If any of ourSpanish speaking partners are interested in reviewing a pathway inone of the lessons please email libiamorrowgmailcom
Spanish lessons reviewed during the month of January
Help Your Child Make Good Eating ChoicesFarm to Family Keeping Food SafeKeep Your Family Safe From EcoliBabyrsquos First CupMeal Planning Series
New Email Design
Coming to an inbox near you shy our new email designs
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
Keep an eye out for these photos in our 6-part Infant Feedingseries coming soon
Health eKitchen
The New Year has brought lots of super exciting data collectingtechnology for Health eKitchen Thanks to our development team wenow have the power to see how our clients use HeK
With the new report we can quickly see nationwide usage trends
including recipe popularity social media sharing of recipes and howmany comments each recipe has received Thatrsquos not all though Wecan also narrow the report down and focus on specific states Thisallows us the opportunity to track information which will help guideHeK to continue best serving our clients and their needs Specificallyif we notice a recipe isnrsquot getting the traffic we desire we can improveit in some way or replace it with something more appealing
We strive to provide WICingredientshyfriendly recipes soour clients can make the mostout of their WIC benefits At a quick glance itrsquos easy tosee our top five recipes Ourclients love the Banana PeanutButter Smoothie
In addition to being able to better understand how clients use HealtheKitchen the development team improved it with the followingupdates
Previously when the user scrolled down trying to browse HeKrecipes it would not load all the recipes we have available Nowthe user is able to see all 200+ recipes Recipe titles that span more than one line should no longer causebreaks in design
Spanish ReviewExisting Lessons
Lessons are reviewed on a rotating basis to ensure links are workingand content is compliant with current WIC guidelines If any of ourSpanish speaking partners are interested in reviewing a pathway inone of the lessons please email libiamorrowgmailcom
Spanish lessons reviewed during the month of January
Help Your Child Make Good Eating ChoicesFarm to Family Keeping Food SafeKeep Your Family Safe From EcoliBabyrsquos First CupMeal Planning Series
New Email Design
Coming to an inbox near you shy our new email designs
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
including recipe popularity social media sharing of recipes and howmany comments each recipe has received Thatrsquos not all though Wecan also narrow the report down and focus on specific states Thisallows us the opportunity to track information which will help guideHeK to continue best serving our clients and their needs Specificallyif we notice a recipe isnrsquot getting the traffic we desire we can improveit in some way or replace it with something more appealing
We strive to provide WICingredientshyfriendly recipes soour clients can make the mostout of their WIC benefits At a quick glance itrsquos easy tosee our top five recipes Ourclients love the Banana PeanutButter Smoothie
In addition to being able to better understand how clients use HealtheKitchen the development team improved it with the followingupdates
Previously when the user scrolled down trying to browse HeKrecipes it would not load all the recipes we have available Nowthe user is able to see all 200+ recipes Recipe titles that span more than one line should no longer causebreaks in design
Spanish ReviewExisting Lessons
Lessons are reviewed on a rotating basis to ensure links are workingand content is compliant with current WIC guidelines If any of ourSpanish speaking partners are interested in reviewing a pathway inone of the lessons please email libiamorrowgmailcom
Spanish lessons reviewed during the month of January
Help Your Child Make Good Eating ChoicesFarm to Family Keeping Food SafeKeep Your Family Safe From EcoliBabyrsquos First CupMeal Planning Series
New Email Design
Coming to an inbox near you shy our new email designs
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
Lessons are reviewed on a rotating basis to ensure links are workingand content is compliant with current WIC guidelines If any of ourSpanish speaking partners are interested in reviewing a pathway inone of the lessons please email libiamorrowgmailcom
Spanish lessons reviewed during the month of January
Help Your Child Make Good Eating ChoicesFarm to Family Keeping Food SafeKeep Your Family Safe From EcoliBabyrsquos First CupMeal Planning Series
New Email Design
Coming to an inbox near you shy our new email designs
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
Up until recently our emails were a simple text email with a plain linkto guide the user to the next step Our Client Success Team updated the content to make improvementsto the email design They are now more engaging and the new designmakes the emails feel more personal while at the same time drawingattention to the required action with a button The Development Team applied the design to all emails that are sentout from wichealth including lesson completion emails memberregistration share a resource and staff accounts Be on the lookout The new emails will not disappoint
Did You Know
Your local WIC staff can nowsubscribe to our monthly Newsand Updates Click here or share the linkbelow with others that might beinterested in keeping up with allthings wichealth Subscribe to monthly newsand updates from wichealth httpeepurlcomdPg1Rv
Locked Out No Problem
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
On occasion clients cant remembertheir login information After threeunsuccessful attempts to log in the userreceives the following message For security reasons your accounthas been locked Please click theorange help button in the bottom rightcorner for help with logging in Thankyou
The message was recently updated to better direct clients to the Help Desk
HELP DESK STATISTICS FIRST REPLY TIME January December 276 Hours 261 Hours SATISFACTION RATING During the month of January our help desk had a 96 satisfaction rating ascompared to 96 in December
Our Helpdesk tracks the satisfaction of both WIC staff and clientsafter using our service
Outstanding support team I have contacted them several times for amyriad of reasons I always get a prompt courteous and effective
answers Keep up the good workrdquo California
Very satisfied Quick responserdquo
Alabama
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
Very helpful Quick to respond Seems guest service is not asimportant to some organizations anymore I appreciate your
assistancerdquo Florida
Spanish Review Team Save the Date
Mark your calendar for the next Spanish Review Team Meeting
Friday February 1 at 200 PM ET
If any Spanish speaking partners would like to join us please emailPoppy at poppystrodegmailcom We meet once a month for anhour and we would love to add new members from different parts ofthe country The Spanish Review Team provides input on the Spanishside of wichealthorg
In Progress
Health eKitchen in Spanish is in
progress
All filter HeK navigation elements section descriptions and subshytitlesare translated All other recipe related text (not including the actualrecipes themselves) has been translated as well In addition thecapability to begin saving translated recipe instructions is nowfunctional
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
New Option in User Profile
Many of our state partners require one lesson be completed for eachWIC participant in the family in order to receive benefits In the past itwas necessary for each individual to have their own wichealth accountin order to track lesson completions However this was oftenconfusing for clients shy not to mention the number of usernames andpasswords of which to keep track Due to a special request by our new partner Osage Nation users cannow create one account based on the Household ID and add multiplemembers of the family under the user profile An additional field (WICID or Last Name) can be added to the user profile to distinguishbetween multiple family members living in the same household
How Does It Work The user enters the WIC ID or last name for each family memberwhen completing the profile On the end of lesson survey the userselects for whom they are completing the lesson from the list of familymembers they added when creating their profile The information canthen be pulled onto the certificate or to the state MIS for the partnersusing Quick Connect If you have any questions regarding the new option contactkimbraquinnwmichedu
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
Launch Update
Every 8 weeks our Development Team is busy creating new featuresmaking improvements on current ones or fixing small bugs that popup along the way After a series of several meetings and hours ofwork the updates are put into place by launching the updated site In many cases the updates are visible to the user such as the newemail design or the new locked out message but in other cases theupdates are put in place to improve the efficiency of the wichealth staffor allow for more creativity when developing lessons and resources On December 31 we launched our most recent updates Below is aglimpse at a few of the behind the scenes updates
Site Design shy Weve slowly been getting a handle on our site colorpalette Paring down colors to a more manageable palette (wehad far too many versions of green and gray throughout our site)and creating a design system that allows for colors to be easilyswapped out when we create new instances of our platform
QuickConnect shy Answers submitted on the user profile or surveycan now be included within a QuickConnect data pull This wasbuilt to fulfill a need by Osage Nation but can be used for anypartner QuickConnect is the service that allows our partners topull wichealth data into their own state WIC system
Gatekeeper shy The support site is now controllable via thegatekeeper This means we can control which sections of thesupport site are available to different groups of staff Thefollowing support areas can now be turned on or off viagatekeeper Client Search Reports as a whole (individual reports
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
Want to change how you receive these emails You can update your preferences or unsubscribe from this list
were already controllable via gatekeeper) Resources EvaluationReports Academy as a whole (this was already controllable viagatekeeper) Login As buttons (both languages controlledtogether)
Lets Hear It
We love to hear what your clients
are saying and we think you will
too Check out the comments we
found from your clients during the
month of January
ldquoI have a somewhat picky toddler when it comes to her eating habits Itcan be a challenge to get her to try new foods A few months ago I
chose a wichealth lesson on introducing new foods It was very helpfulin giving me several ideas to try to incorporate new foods into her dietSome ideas have worked and some havenrsquot Irsquom grateful to have somany lessons to choose from I can choose my childrsquos age as well as
an area Irsquod like to learn more about and itrsquos very informativerdquo
Brandi Michigan
Comment on a resource for Breastfeeding Building a Bond for aLifetime
Es de mucha ayuda la informacioacuten por k ay cosas k uno no sabe y wic
lo ayuda en cualquier duda k tenga 1shy
The information is of great help because there are some things thatone doesnrsquot know and WIC helps you with any question one might
have shyClaudia CA
Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
Follow Us on Pinterest
wwwpinterestcomwichealth
Copyright copy 2019 wichealthorg All rights reserved
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Comment on a resource for Eat Well shy Spend Less
Me encantoacuteque especifican el tiempo que duran los alimentos en buenestado congelados y sin congelar Muchiacutesima ayudaiexcliexcliexcl
I loved that you specify the time that food remains in good conditionfrozen and without freezing Great help
shyAdriana OK
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