Stephanie CummingsTesting Specialist

Lincoln Land Community College

All New Employees Main campus full-time employees Regional centers full-time and part-time

employees Current Employees

Regional centers, both full-time and part-time

The technical and practical knowledge of regional center staff fall below expectations

Error rate high Wrong test given Administration exceeded number of attempts

allowed by college policy Test not needed but administered (ACT

exempted student)

Needs Statement

Administering the placement Troubleshooting technical issues Generating reports Managing open/closed test sessions Interpreting test scores

Written Objectives

Location of Training Length of Training Topics to be Addressed Expectation of both Trainer and

Employee

Content Outline

How much does the employee currently know

Where should the trainer begin What issues did the employees have with

the training What could be changed from the employee

to the trainer side of things Have participants met training goals

Program Evaluation

Instruct employees on administering the placement test

Be familiar with each step of administering the placement test

Guidelines for troubleshooting Evaluation of employee during this

process

Learning Assessment