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© Prentice Hall, 200 5 Business Communication Today 8e Chapter 12 - 1 Planning Reports Planning Reports and Proposals and Proposals

Planning Reports and Proposals

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Planning Reports and Proposals. Workplace Writing. Informational reports Analytical reports Proposals. Three-Step Writing Process. Planning Writing Completing . Analyzing the Situation. Define the purpose Prepare the work plan. Defining the Purpose. Inform Persuade Recommend - PowerPoint PPT Presentation

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Page 1: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 1

Planning Reports Planning Reports and Proposalsand Proposals

Page 2: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 2

Workplace WritingWorkplace Writing

• Informational reports• Analytical reports• Proposals

Page 3: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 3

Three-Step Writing Three-Step Writing ProcessProcess

• Planning• Writing• Completing

Page 4: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 4

Analyzing the SituationAnalyzing the Situation

• Define the purpose• Prepare the work plan

Page 5: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 5

Defining the PurposeDefining the Purpose

• Inform• Persuade• Recommend• Confirm• Analyze• Summarize

Page 6: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 6

Preparing the Work PlanPreparing the Work Plan• Statement of the problem• Statement of the purpose and scope• Discussion of tasks to be accomplished• Description of final products or outcomes• Review of schedules and requirements• Plans for following up• Working outline

Page 7: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 7

Gathering InformationGathering Information

• Purpose• Audience• Priorities

Page 8: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 8

Selecting the MediumSelecting the Medium

• Hardcopy• Digital format• Multimedia

Page 9: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 9

Organizing the Organizing the InformationInformation

• Direct approach• State conclusions and recommendations• Introduce findings• Include support

• Indirect approach• Introduce findings• Discuss support• State conclusions and recommendations

Page 10: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 10

Using Outline HeadingsUsing Outline Headings

I. Industry Characteristics

A. Annual sales

B. Profitability

C. Growth rate

1. Sales

2. Profit

I. Flour milling is a mature industry.

A. Market is large

B. Profit margins are narrow

C. Growth is modest.

1. Sales growth less than 3%

2. Profit growth is flat.

Descriptive(Topical) Outline

Informative(Talking) Outline

Page 11: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 11

Informational ReportsInformational Reports

• Monitor and control operations• Implement policies and procedures• Document compliance• Record overall progress

Page 12: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 12

Organizing Organizing Informational ReportsInformational Reports

• Comparison• Performance• Sequence or time• Category• Geography• Spatial orientation

Page 13: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 13

Planning Analytical Planning Analytical ReportsReports

• Assess opportunities• Solve problems• Support decisions

Page 14: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 14

Challenges of Writing Challenges of Writing Analytical ReportsAnalytical Reports

• Quality of reasoning• Clarity of writing• Persuasive elements

Page 15: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 15

Defining the ProblemDefining the Problem

• What needs to be determined?• Why is this issue important?• Who is involved in the situation?• Where is the trouble located?• How did the situation originate?• When did it start?

Page 16: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 16

Organizing Organizing Analytical ReportsAnalytical Reports

• Logical arguments• Feasible recommendations• Bottom-line conclusions

Page 17: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 17

Focus on ConclusionsFocus on Conclusions

• Advantages– Ease of use– Bottom-line driven

• Disadvantages– Possible resistance– Oversimplification

Page 18: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 18

Focus on Focus on RecommendationsRecommendations

• Establish the need for action• Introduce benefits• List the steps• Explain each step• Summarize

Page 19: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 19

Focus on Logical Focus on Logical ArgumentsArguments

• 2 + 2 = 4 approach• Scientific method• Yardstick approach

Page 20: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 20

Planning ProposalsPlanning Proposals• Internal

– Funding – Management support– General projects

• External– Investments– Grants– Sales

Page 21: Planning Reports  and Proposals

© Prentice Hall, 2005 Business Communication Today 8e Chapter 12 - 21

Structuring ProposalsStructuring Proposals

• Solicited– Direct approach– Interested audience

• Unsolicited– Indirect approach– Uninterested audience