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A NEW PERSPECTIVE: DYNAMIC PERFORMANCE MANAGEMENT Dynamic Rolling Forecasting of All Departments Food Cost Containment Integrated Employee Scheduling Labor Efficiency Management Online Collaboration, Coaching and Alerts Enterprise Consolidation and Performance Benchmarking Empower managers at every level of your hospitality operation to find new ways to deliver on performance – every day. From back office to front desk, chef’s kitchen to housekeeping, d2o’s Performance Management Intelligence (PMI) Revenue & Productivity empowers people and organizations to work together more efficiently and use business insight more effectively to perform at their best. Mobilize your department heads to collaborate, share dynamic information and manage future outcomes. And you will discover untapped profit through innovative thinking that engages every level of your organization. SERVE UP A NEW WAY OF THINKING THAT REVEALS UNTAPPED PROFIT IN YOUR BUSINESS www.d2o.biz PERFORMANCE MANAGEMENT INTELLIGENCE REVENUE & PRODUCTIVITY SOLUTION

PMI (Performance Management Intelligence) Whitepaper

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A NEW PERSPECTIVE: DYNAMIC PERFORMANCE MANAGEMENT

Dynamic Rolling Forecasting of All Departments

Food Cost Containment

Integrated Employee Scheduling

Labor Efficiency Management

Online Collaboration, Coaching and Alerts

Enterprise Consolidation and Performance Benchmarking

Empower managers at every level of your hospitality operation

to find new ways to deliver on performance – every day. From

back office to front desk, chef’s kitchen to housekeeping,

d2o’s Performance Management Intelligence (PMI) Revenue

& Productivity empowers people and organizations to work

together more efficiently and use business insight more

effectively to perform at their best. Mobilize your department

heads to collaborate, share dynamic information and manage

future outcomes. And you will discover untapped profit through

innovative thinking that engages every level of your organization.

SERVE UP A NEW WAY OF ThINkING ThAT REVEAlS UNTAPPED PROFIT IN YOUR BUSINESS

www.d2o.biz

PERFORMANCE MANAGEMENT INTEllIGENCEREVENUE & PRODUCTIVITY SOlUTION

Innovation Drives Effi ciencyOur software-as-a-service delivery method helps you discover new profi t quickly. First, a browser-based e-learning system introduces the d2o methodology and guides you through PMI’s innovative, engaging user interface, step by step and at your own pace.

Next we capture historical and on-the-books data from all your applicable source systems, including PMS, S&C, POS, RMS, Spa, T&A, and even Restaurant Reservations, without the need for costly interfaces.

Then, our experienced consultants provide one-on-one training onsite. We customize the system with the best revenue and cost drivers for each department in your hotel. A post-live intensive care program ensures that you go through the period of change management as smoothly as possible. And ongoing account management helps you continue to discover new profi t.

Collaboration Across Staff & Systems PMI Revenue & Productivity redefi nes the unique revenue forecasting and resource allocation processes of every department in your organization.

Proven Results – GuaranteedWe empower businesses to think creatively and navigate changes proactively. So they deploy resources optimally, eliminate waste, and reveal

new profi t as they go. And we guarantee results based on our proven track record with 4,000 successful managers in 400 of the world’s

leading independent and chain hotels.

Revenue Manager Forecast – a rolling 13+-month forecast with daily updates refl ecting the latest pickups, plus trending based on current booking patterns and segment mix.

F&B Outlet Manager’s Forecast – a rolling 13+-month rolling forecast including room revenue and other revenue-driver based forecasting.

Corporate Offi ce and Regional Consolidation – a complete online overview of the properties’ performance forecasts related to occupancy, reservations on the books, revenue, food cost and labor productivity, with drill-down capabilities.

General Manager and Financial Controller – an instant bird’s eye view of current performance and forecasts in the key areas, highlighting problem areas requiring coaching.

Executive Chef Food Cost Control – daily control of month-to-date food cost—without counting inventory—based on daily automatic food revenue rolling forecast.

Departmental labor Productivity Planning – projection of the labor resource level required for the next days, weeks and months, based on resource driver rolling forecasts.

The Cockpit Overview constantly displays system engagement, allowing you to instantly see which department heads are on target, and which need coaching.

Moves your operation from deadline-driven reporting to online collaboration

Increases forecast accuracy with real-time updates of business on the books

Adapts food purchases to eliminate

F&B under-supply or waste

Aligns labor schedules with continuous

shifts in demand

Ensures disciplined focus on performance

as a business strategy

hOW PMI REVENUE & PRODUCTIVITY DISCOVERS NEW PROFIT

PERFORMANCE MANAGEMENT INTEllIGENCEREVENUE & PRODUCTIVITY SOlUTION

www.d2o.biz

US & Canada: +1 877 220 3128 International: +47 900 80 123email: [email protected]

© 2012 d2o. All rights reserved.