PMP Hand Book

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Project Management Professional (PMP) Credential Handbook

The PMP is a credential for those who lead and direct project teams.

Making project management indispensible for business results.

Table of ContentsTopic Page

Overview How to Use this Handbook (copyright and revision) PMI Contact Information About PMIs Certification Program All about the PMP Credential, Application & Payment Overview of the PMP Credential Timeline of the PMP Credential Process PMP Role Delineation (Job Analysis) PMP Eligibility Requirements How to Record Your Experience and/or Education on the Application How to Complete the Online Application Application Processing PMP Credential Fees How to Submit Payment PMP Refund Policy PMI Audit Process Credential Evaluations Policies & Procedures PMP Examination Information PMP Examination Blueprint Examination Administration Examination Language Aids Special Accommodations for the Examination Examination Eligibility How to Schedule Your Examination Appointment Examination Cancellations, Rescheduling, No Shows PMI Examination Security & Confidentiality Examination Site Requirements & Instructions Examination Report Reexamination PMI Appeals Procedure Use of Your PMI Credential Continuing Certification Requirements (CCR) Program About the CCR Program 31 16 17 18 19 19 20 21 23 24 25 27 28 29 30 5 6 7 7 8 10 11 12 13 14 15 2 3 4

CCR/Credential Maintenance Overview Work Online How to Determine Your Certification/CCR Cycle Certification Status Professional Development Units (PDUs) Why You Keep PDU Documentation PDU Categories Limits on PDU Categories How to Transfer PDUs to the Next Cycle How to Record PDU Activities How to Maintain Multiple Credentials Application Fees & Audit Process for Credential Renewal PMI Code of Ethics and Professional Conduct PMI Credential Candidate/Renewal Agreement

31 31 32 33 34 34 35 36 36 40 41 42 43 48

Overview How to Use the PMP Credential HandbookThis handbook contains information on how you can apply for the globally recognized, highly valued PMP credential. This handbook applies to both computer-based and paper-based testing candidates. PMI requires that all credential applicants read this entire handbook. The purpose of this handbook is to provide you with important information about the policies and procedures for obtaining and maintaining a PMI credential. Some features of this handbook allow you to: Find specific information at any time by clicking on a topic in the left navigation bar. Each policy and part of the certification process is separated into different topic areas that appear in this list. Do you need a quick reference to test center information? Click on How to Schedule Your Exam and find such information immediately. Find tips and important information by reading NOTES throughout the handbook. Gain access to the online application system, and additional information by clicking on links embedded right into the text of this handbook.

If you have any questions about the certification process and/or policies, contact PMI.PMP Credential Handbook last updated May 2010. 2000-2010 Project Management Institute, Inc. All rights reserved. Revised: 2005, 2006, 2007, 2008, 2009, 2010. PMI, the PMI logo, Making project management indispensable for business results, PMBOK, CAPM, Certified Associate in Project Management (CAPM), PMP, Project Management Professional (PMP), Project Management Professional, the PMP logo, PgMP, Program Management Professional (PgMP), PMI-RMP, PMI Risk Management Professional (PMIRMP), PMI Scheduling Professional (PMI-SP) and PMI-SP are registered marks of Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department.

PMP Credential Handbook revised May 2010 2000-2010 Project Management Institute Inc. All rights reserved.


Overview PMI Contact InformationPMI Global Operations Center 14 Campus Blvd. Newtown Square, PA 19073-3299 USA Phone: +1 610 356 4600 Fax: +1 610 482 9971 E-mail: Online: Europe, Middle East and Africa (EMEA) Service Centre Belgium Phone: +32 2 743 15 73 Fax: +32 2 743 15 50 E-mail: Asia Pacific Service Centre Singapore Phone: +65 6496 5501 Fax: +65 6336 6449 E-mail: India Service Centre New Delhi Phone: +91 124 4517140 E-mail: WEB REFERECES Online Certification System Prometric website

If you have general questions about the certification program and its processes, contact the office located in the region where you live. (Individuals in Latin America can contact PMI Global Operations Center.)

Anyone, anywhere in the world should also Contact PMI Global Operations Center for questions specific to application audit, exam cancellation, or the CCR process.

PMP Credential Handbook revised May 2010 2000-2010 Project Management Institute Inc. All rights reserved.


Overview About PMIs Certification ProgramThank you for your interest in PMIs certification program. PMI offers a comprehensive certification program for practitioners with different levels of education and experience. There are currently one certification and four project management credentials available which are developed and maintained through a vigorous process that is accredited against the International Organization for Standardization (ISO) standards. The certification program includes: Certified Associate in Project Management (CAPM) certification PMI Risk Management Professional (PMI-RMP) credential PMI Scheduling Professional (PMI-SP) credential Program Management Professional (PgMP) credential Project Management Professional (PMP) credential

PMIs certification and credentials are distinguished by their global development and application, which makes them transferable across industries and geographic borders. The role and tasks of project managers around the globe are researched and documented to define each credential. The strength of PMIs credentials is that they are portable and not tied to any single method, standard, or organization. PMIs certification program is designed to ensure that all credential holders have demonstrated their competence through fair and valid measures. Steps are taken to ensure only the most reliable testing measures are used in the assessment of candidates. For example, interviews can be influenced by how difficult the interviewer tends to be, how well the candidate is performing that day, and even how many questions the interviewer asks along the same line of questioning. PMI certification and credentials are also developed by project management practitioners for practitioners. The certification program is driven by the thousands of credential holders who volunteer to spend time constructing and refining the examination questions utilized by PMI. These volunteers represent the diversity of PMIs market, coming from every region of the world, industry, job level, and experience level. The exam questions are monitored through industry-standard statistical procedures, also overseen by volunteers. Finally, PMIs entire certification program is supervised by the Certification Governance Council (CGC), a committee of PMI credential holders who have a board mandate to oversee PMIs credentials. A candidate is assessed by examining their competence using: Reviewing Education and Experience A combination of education and/or experience in project management is required for each certification. For example, the PMP requires both training specifically in project management and experience in the role of a project manager by leading and directing project teams, while delivering project results. Testing Competence The candidate is required to apply project management concepts and experience to potential on-the-job situations through a series of scenario-based questions. Ongoing Development Maintenance of a PMI certification requires the accumulation of ongoing professional development and education or, in the case of the CAPM certification, re-certification. PMI Certification Department Mission Initiate, establish, evaluate, maintain and administer a professional credential program to promote and support project management practitioners and the profession.

PMP Credential Handbook revised May 2010 2000-2010 Project Management Institute Inc. All rights reserved.


All about the PMP Credential, Application & Payment Overview of the PMP CredentialGlobally recognized and demanded, the PMP credential demonstrates to employers, clients and colleagues that a project manager possesses project management knowledge, experience and skills to bring projects to successful completion. As the demand for skilled project managers is at a critically urgent level, practitioners who hold the PMP credential are well positioned to provide the professional skills necessary to lead project teams and achieve successful project results. The PMP recognizes the competence of an individual to perform in the role of a project manager, specifically experience in leading and directing projects. Year after year, the PMP credential has garnered global recognition and commanded a higher salary for credentialed individuals over noncredentialed individuals.

PMP Credential Handbook revised May 2010 2000-2010 Project Management Institute Inc. All rights reserved.


All about the PMP Credential, Application & Payment Timeline of the PMP Credential Process

PMP Credential Handbook revised May 2010 2000-2010 Project Management Institute Inc. All rights reserved.


All about the PMP Credential, Application & Payment PMP Role Delineation (Job Analys