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This is a presentation that my team created in our Team Consulting class at Rutgers. Our project was to analyze a local business, including; their business model, market, competition, risks, and issues. The results were well received by the client, and our faculty advisor.
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Jose BorgesAdrian CarrionSameer GhanekarKishan PatelAdrian Schwartz
Faculty Advisor: Jerry Casarella
Rutgers Business School20/20 Business Solutions
Consulting Team
Agenda
Executive Summary
Summary of Findings SWOT Analysis
Competitor Analysis
Market Analysis
Marketing Communication Analysis
Recommendations
Executive Summary
Objectives – Sustain & Grow◦ Increasing the utilization of your current network◦ Growing your network in a cost effective manner
Methodology – Secondary Marketing Research◦ Library Consultations◦ Private DB Research◦ Online Research◦ Personal Contacts
Key Focus Areas◦ Competition◦ Target Market◦ Sales/Marketing Approach
Strengths
Industry Critical mass deployed/ verifiable
•New media trends support DOOH industry
•CAPEx and OPEx are declining as new suppliers emerge
POD: Synergies from 20/20 Solutions
•Established network
•Growing local presence
•Dynamic content
Opportunities
Industry Room for growth
•New retail sites outfitted with digital signage from getgo
•Integrated systems/Networked screens
•Mobile
POD Cross Selling from 20/20 Clients
•Limited local competition
•Expected growing economy
•Connections with aggregators
Threats
Industry Resistance to growth
• Lack of Consolidation
•Advertisers lack resources to interpret metrics from DS/DOOH
•Impact of mobile
POD Alternate (more familiar) media
•Lack of available metrics
•Network mostly eateries
•Low barriers to entry
Weaknesses
Industry Industry not standardized/Problem with metrics
• Industry needs more aggregating of networks
•Perceived as complicated/experimental
•Lack of recognition
POD Data Mngt (Sales Pipeline)
•Content bundled w/ service
•SAAS Model needs improvement
•Contract Model
S W
TO
SWOT Analysis
Company Locations VenuesAverage Traffic
Average Traffic Per
VenueMonthly
Impressions Loop
LengthOccupancy
Rate
15 Second
Slot
30 Second
Slot
45 Second
Slot
60 Second
Slot
Loop Update
s
Spectrum Health
Medical Offices 43 69,966 1,627 48,976 28 min 20% 1 1 1 Daily
Gloss MediaNail Salons
& Spas 99 138,600 1,400 131,670 30 min 10% 1 1 1 Bi-
weekly
TUN Universities 179 4,340,683 24,250 1,866,495 10 min 70% 1 1 Weekly
Noble VisionDental Offices 881 180,605 205 125,983 30 min 10% 1 1
Bi-Weekly
Private Dental Networks
Dental Offices 155 82,770 534 55,800 15 min 25% 1 1 Weekly
Itandi Networks
Hair & Nail Salons 36 18,000 500 16,920 30 min 70% 1 1 Daily
4G-TRECommuter
Trains 1 81,900 81,900 25,389 30 min 75% 1 1 1 1 Hourly
The Network Matters
Seesaw Competitor Matrix
rVue Competitor Matrix
Company Locations VenuesWeekly
Impressions Loop LengthLoop
Updates15 Second
CPM30 Second
CPM Verification
Digital Consumers Solutions Inc
Eateries 6 180,000 10 min 5 Days $12.50 N/A Arbitron
Captiveyes Eateries 59 209,850 10 min 2 Days $5.00 N/A N/A
Labcorp Medical Offices
99 294,030 60 min 3 Weeks N/A $28.00 N/A
Waiting Room Promotion
Medical Offices
200 374,400 8 min N/A $12.43 $19.90 Transactions
Direct Net Marketing
Eateries 10 528,480 14 min Daily $1.50 N/A N/A
City Drip Digital Signage
Eateries 35 630,000 10 min 2 Days $5.00 $7.00 Transactions
HMN Dental Networks
Medical Offices
1,717 927,180 20 min 2 Days $7.00 $12.00 Arbitron
AMI Entertainment Network
Eateries 10,051 996,571 1.6 Hours Daily $4.00 N/A Nielson
Boldwater TV Eateries 50 1,235,580 2 Hours Weekly N/A N/A Arbitron
Sportscape Eateries 904 34,116,960 10 min N/A $7.84 N/A N/A
The Network Matters
Competitor Product Offerings
•15 Second Spots
•9 Plays Per Hour
•1 Month
•22 Venues
•3,170 Screens
•$953 + Ad Development (If Requested)
Entourage Advertising
•14 Locations
•5 Plays Per Hour
•20 Second Ads
•Free Ad Development
•3 Month Minimum Contract
•$70/Month/Location
Magnificent Media
Alternate Media Competitors*Source: Spotrunner.com
Company Medium Rate Contract Length
Star Ledger Classifieds
Newspaper $150/week 3 Days
Local Cable TV $200-$750/ 30sec
2-3 Months
Broadcast TV* TV $2,000-$6,000 2-3 Months
Local Radio Radio $60-$75/30sec
Local MediaSponsorship
Online Advertising
$4-$28 CPM
Digital Signage is a Better Value
Media Agency Contacts
•Was Very Interested In Establishing Contact
•Darren Magarro
•www.thedsmgroup.com
The DSM Group
•Biggest Advertising Agency In New Jersey
•Sean Black – President
•www.jl360media.comJL360 Media
•Pennsylvania Based
•Jerry Matese – President
•www.jenacommunications.com
Jena Communications
Market Segmentation
Recognize types of local businesses in nearby NJ Counties◦ Census.gov
Determine which industries spend the most on marketing◦ IBISWorld
Concentrate sales team on industries and townships which have highest probability to advertise using POD Digital Displays
Census data
IBISWorld
Research
Prioritized potential client list
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
# o
f Esta
bli
sh
men
ts
NAICS Code
Breakdown of # of Establishments by NAICS Code
$0
$20,000,000
$40,000,000
$60,000,000
$80,000,000
$100,000,000
$120,000,000
Sale
s,
sh
ipm
en
ts,
receip
ts,
reven
ue,
or
bu
sin
ess d
on
e (
$0
00
's)
NAICS Code
Breakdown of Revenue ($000's) by NAICS Code
IBISWorld Research
0
50
100
150
200
250
300
350
400
450
Bergen Essex Morris Union Hudson Passaic Sussex
Arts, entertainment, and recreation
# o
f Esta
blish
men
tsArts, entertainment, and recreation
Establishments by County
0 5 10 15 20 25 30
Fort Lee borough, NJ
Ramsey borough, NJ
Hackensack city, NJ
Teaneck township, NJ
Paramus borough, NJ
Edgewater borough, NJ
Englewood city, NJ
Tenafly borough, NJ
Mahwah township, NJ
Fair Lawn borough, NJ
Ridgewood village, NJ
Waldwick borough, NJ
Closter borough, NJ
Westwood borough, NJ
Rutherford borough, NJ
Park Ridge borough, NJ
Lyndhurst township, NJ
Hasbrouck Heights borough, NJ
Cresskill borough, NJ
Franklin Lakes borough, NJ
Wyckoff township, NJ
Palisades Park borough, NJ
Bergenfield borough, NJ
Carlstadt borough, NJ
Montvale borough, NJ
Demarest borough, NJ
Wallington borough, NJ
Bogota borough, NJ
Old Tappan borough, NJ
East Rutherford borough, NJ
Allendale borough, NJ
River Vale township, NJ
Midland Park borough, NJ
Maywood borough, NJ
River Edge borough, NJ
Leonia borough, NJ
Garfield city, NJ
Rochelle Park township, NJ
Oradell borough, NJ
Elmwood Park borough, NJ
Englewood Cliffs borough, NJ
Little Ferry borough, NJ
Upper Saddle River borough, NJ
Dumont borough, NJ
Washington township, NJ
Oakland borough, NJ
Ridgefield borough, NJ
Glen Rock borough, NJ
Norwood borough, NJ
Cliffside Park borough, NJ
New Milford borough, NJ
Lodi borough, NJ
Fairview borough, NJ
Emerson borough, NJ
Woodcliff Lake borough, NJ
North Arlington borough, NJ
Wood-Ridge borough, NJ
Saddle Brook township, NJ
Teterboro borough, NJ
Ridgefield Park village, NJ
Hillsdale borough, NJ
Berg
en
Art
s, ente
rtain
ment,
and r
ecre
ation
# of Establishments
# of Arts, Entertainment, and recreations establishments
by Bergen County townships
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
$450,000
$500,000
Essex Bergen Union Hudson Morris Passaic Sussex
Arts, entertainment, and recreation
Su
m o
f sale
s,
sh
ipm
en
ts,
recie
pts
, reven
ue,
or b
usin
ess d
on
e
($
00
0's
)Arts, entertainment, and recreation
Revenues by County
$0
$50,000
$100,000
$150,000
$200,000
$250,000N
ew
ark
city,
NJ
Liv
ingsto
n t
ow
nship
, N
J
West
Ora
nge t
ow
nship
, N
J
Montc
lair
tow
nship
, N
J
Millb
urn
tow
nship
, N
J
Maple
wood t
ow
nship
, N
J
Blo
om
field
tow
nship
, N
J
West
Cald
well t
ow
nship
, N
J
Fair
field
tow
nship
, N
J
South
Ora
nge V
illa
ge t
ow
nship
, N
J
Essex F
ells b
oro
ugh,
NJ
Vero
na t
ow
nship
, N
J
Gle
n R
idge b
oro
ugh,
NJ
Cedar
Gro
ve t
ow
nship
, N
J
Rosela
nd b
oro
ugh,
NJ
Nutley t
ow
nship
, N
J
Irvin
gto
n t
ow
nship
, N
J
Belleville
tow
nship
, N
J
Cald
well b
oro
ugh,
NJ
Nort
h C
ald
well b
oro
ugh,
NJ
Essex
Arts, entertainment, and recreation
Arts, entertainment, and recreation
Revenues – Essex County
0
10
20
30
40
50
60
$-
$50,000
$100,000
$150,000
$200,000
$250,000
Montc
lair
tow
nship
, N
J
Jers
ey C
ity c
ity,
NJ
New
ark
city,
NJ
Wayne t
ow
nship
, N
J
West
Ora
nge t
ow
nship
, N
J
Fort
Lee b
oro
ugh,
NJ
Sum
mit c
ity,
NJ
Hoboken c
ity,
NJ
Pars
ippany-T
roy H
ills
tow
nship
, N
J
Secaucus t
ow
n,
NJ
Arts, entertainment, and recreation
Top 10 Townships comparing
# of Establishments and Revenue Totals
Sum of Employer sales, shipments, receipts, revenue, or business done ($1,000)
Sum of Number of employer establishments
Sales Approach Guide
•Ensure POD Digital Displays sales force focuses efforts on the right:
•Industry•County•Township
•Mixture of all available information
•Find which combination works•Sales strategy cycle
Track
Evaluate
Refine
Reissue
Target Market
• Primary target market:
• Small and medium size businesses in Morris and Sussex Counties
• Estimated annual revenues < 1 million
• Expansion to Bergen, Essex, Hudson, Passaic and Union
• Secondary target market:
• The local community!
Unique Selling Proposition
The digital advertising network INyour community and FOR your community
Supporting Messages
• Support for the locally owned and operated
• Proximity to the point of sales
• Cost effectiveness
• High exposure
• High repetition
• Right offer and right message
Marketing Communication Objectives
AWARENESS
KNOWLEDGE
ATTITUDE
BEHAVIOR
Pod Digital Displays Media Plan
• Product Brochure
Product Website
• Event and PR Marketing
• Internet Marketing
• Social Media
Product Brochure
• Two pages folded brochure with detailed information about:
• Current POD Digital Displays locations
• Pricing competitive advantages chart
• Promotions:
• Free digital ad development
• Discount for additional locations
• Community involvement and activities
Product Website
• Website redesign
• Focus website on Pod Digital Displays
• Define Pod Digital Displays with better images
• Include location information and promotions from current Pod advertisers
• Add a sales video and pricing competitive advantages chart
• Add a green message
• Add a self-server option (long term)
Product Website Redesign
Event and PR Marketing
• Host business breakfast at the chamber of commerce in Morristown
• Sponsor Morristown farmer market
• Continue free advertisements on Pod Displays for pet adoption agencies, missing child advertising campaigns, and other communities events and charities
Optimize internet searches in Google◦ Currently under digital
display◦ Not under digital
advertising
Add key words for internet searches in Bing
Register advertisers in www.NJ.com
Internet Marketing
Social Media
Follow Pod Digital Displays on Twitter
Add Pod Digital Displays to your Facebook friend list
Want instance information about POD Digital Displays, its locations, and its sponsors
Overall Recommendations
• Sales and Marketing
• Get the word out to your target market about POD
• Revamp Marketing Communication
• Manage a Sales Pipeline
• Increase Current Utilization
• Add a self-service content management option
• Consider alternative contract models
• Partner with Advertising Brokerages
• Grow the POD Network
• Add POD Digital Displays at the Break-Even Point
• Utilize Census data to locate new POD locations