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Copyright © Goldratt Schools, 2004
Operations
Copyright © Goldratt Schools, 2004
Any process of on-going improvement must answer the three questions:
What to Change?
What to Change to?
How to cause the Change?
What is the constraint?
What is the solution?
The Process of On-Going Improvement
Copyright © Goldratt Schools, 2004
Typical Problems in Managing Production
• Inventory is too high
• Production lead times are too long
• Not all customers orders are shipped on time
• Original plans have a very limited life
• There are a lot of course corrections (expediting)
• Not able to support stock holding agreements
These problems in TOC terminology are known as Undesirable Effects or “UDEs”
Copyright © Goldratt Schools, 2004
• Customers that never change their mind about their requirements
• Resources available
• Our resources excellently trained and disciplined (do what they are supposed to do when we tell them)
• Zero absenteeism
• Third parties deliver exactly what we asked for, on time
• Processes that are extremely reliable
and...
If Instead of Problems We Had...
Copyright © Goldratt Schools, 2004
• Equipment and technology systems that never breakdown
• Superb quality - no re-work
• All the data readily available and accurate
AND IF WE CAN DECIDE WHATEVER OPERATIONAL POLICIES WE WANT
then managing a shared resource environment would be very, very simple!
Right? Let’s see...
If Instead of Problems We Had...
Copyright © Goldratt Schools, 2004
Week: 1Day: 1
Time: 00:00
Cash:3000
Fixed Exp:11000
Pace: 1
FREEZE
setup
15
120
60
0
30
0 -idle
-idle
-idle
-idle
-idle
-idle
-idle
-idle
0
150
40
100
12
0
140
2010
7
0
4
40
0
05
0
0
180
825
150
60
15
0
20
0
9
0
0
52
60
280
20
15
9
0
A B C D E F G H
RM
1
2
3
4
5
6
7
8
9
Demand
A D F850
Copyright © Goldratt Schools, 2004
Week: 1Day: 1
Time: 00:00
Cash:3000
Fixed Exp:11000
Pace: 1
FREEZE
setup
15
120
60
0
30
0 -idle
-idle
-idle
-idle
-idle
-idle
-idle
-idle
A B C D E F G H
RM
1
2
3
4
5
6
7
8
9
Demand $180
$30
0
$35
0
0
25
0 0
0
0
$65
0
$30
0
$180
0
$240
0
0
00
10
15
00
A D F850 INFO
Copyright © Goldratt Schools, 2004
All external problems were eliminated from the Paradise System
• Have you delivered all sites on time?
• Have you achieved the target of $4000 Net Profit?
Was It Easy To Manage?
Copyright © Goldratt Schools, 2004
Why is There No Solution?
D
A
D’
B
C
The TOC Conflict DiagramStrategic Tactical / Drivers Operational
The Objective – What we are
striving to achieve over all
The Necessary Conditions – Mandatory deliverables that must be achieved in order for A to
occur
Operational Activities – Decisions, behaviours,
policies, that are mandatory in order to
secure the deliverables
Copyright © Goldratt Schools, 2004
Don’t increase resources
Achieve a $4000 Net Profit
Increase Resource
Control (limit) costs
What do I want?What is the Driver?
What is likely to be the reaction of my
company?
What business need drives this reaction?
Why is There No Solution?
Meet promises to our customers
What are we trying to achieve?
Copyright © Goldratt Schools, 2004
We are not meeting the
delivery promises to clients
We are not achieving our target
($4000 NP)
We are missing sales revenue
Our on time performance
measure is poor
What is the cause of the effects?
We’re late in getting the work started and processed
Because...
Copyright © Goldratt Schools, 2004
Execute the plan
Reality strikes!
What is the cause of the effects?
We’re late in getting the work started and processed
Plan
We are having to improvise
Our plans quickly become invalid
Because...
Copyright © Goldratt Schools, 2004
So, What is the Core Problem?
PlanExecute the plan
Reality strikes!
Our plans quickly become invalid
We are having to improvise
We’re late in getting the work started and processed
The way we manage:
Plan & Execute
Copyright © Goldratt Schools, 2004
Is there a better way to plan how the system will work and control the execution of the plan?
Let’s check the TOC process:
Constraint - defined as anything that prevents a system from achieving a higher level of performance in relation to its goal/objective
Is there a better way?
Copyright © Goldratt Schools, 2004
1. IDENTIFY the system’s constraint(s)
2. Decide how to EXPLOIT (make the most out of) the constraint(s)
3. SUBORDINATE everything to the above decisions
4. ELEVATE - Find/invest in additional capacity or alternatives
5. If at any time in a previous step a constraint has been broken go back to Step 1.
Do not allow INERTIA to become the constraint!
The Five Focusing Steps
Copyright © Goldratt Schools, 2004
• Restart plant
• Let’s check the resource load analysis for the system
• Press Schedule in the tool bar and select Analyse
• Click Analyze and accept the current mix
• Look at the loading on your resources
Look again at your “Paradise System”...
Copyright © Goldratt Schools, 2004
Copyright © Goldratt Schools, 2004
In the Paradise System what are the system’s constraints?
1.
2.
1. Identify the system’s constraint(s)
Copyright © Goldratt Schools, 2004
Week: 1Day: 1
Time: 00:00
Cash:3000
Fixed Exp:11000
Pace: 1
FREEZE
setup
15
120
60
0
30
0 -idle
-idle
-idle
-idle
-idle
-idle
-idle
-idle
0
150
40
100
12
0
140
2010
7
0
4
40
0
05
0
0
180
825
150
60
15
0
20
0
9
0
0
52
60
280
20
15
9
0
A B C D E F G H
RM
1
2
3
4
5
6
7
8
9
Demand
A D FINFO850
Copyright © Goldratt Schools, 2004
2. Decide how to EXPLOIT the constraint
First Decision - Detailed task schedule for the Capacity Constrained Blue resource
Task Quantity
1.
2.
3.
4.
5.
6.
Copyright © Goldratt Schools, 2004
Second Decision - Delivery Schedule to ensure 100% on time for Product “A”
Quantity Day
1.
2.
3.
2. Decide how to EXPLOIT the constraint
Copyright © Goldratt Schools, 2004
• Step 1 - IDENTIFY -
• Blue - Capacity Constrained Resource
• Demand for products - relates to Product A type
• Step 2 - EXPLOIT
• Blue resource task schedule - DRUM
• Delivery schedule Product A - DRUM
Run #2 - Summary of Preparation
Copyright © Goldratt Schools, 2004
2. Decide how to EXPLOIT - Summary
Blue M/C DRUM Example 1 Task Quantity Comments
1. F5 40 Need to release RM F 30 units
2. E5 40 Need to release RM E 25 units
3. C5 40 Release RM A 40 & C 40
Task Quantity When Comments
1. A5 25 Day 1 Use WIP of B3
2. A5 15 Day2 Need to release A15 & C15 – day 2
Product “A” DRUM – Operation A5
Copyright © Goldratt Schools, 2004
• Review responsibilities within your team - Blue resource, Product “A”, purchasing etc.
• Press ‘Enter’ and run the system according to your decisions and schedules.
The “Paradise System” - Run # 2
Copyright © Goldratt Schools, 2004
Simulator Results - Run # 2FINANCIAL STATEMENT UTILISATION OF RESOURCES
Net Profit: % of: Break Prod Set-up
Cash at end of week: Blue ----
Return On Investment: Green ----
Throughput: Cyan ----
(Sales) Red ---- ---- ----
Inventory - RM value: Magenta
Inventory - $ days: Brown
Operating Expenses: 11,000
ORDER FULFILMENT
Product Quantity Committed Quantity Delivered On time - %
A 40
D 52
F 40
TOTAL
Copyright © Goldratt Schools, 2004
Net Profit: from ______ to ______
On Time %: from: ______ to ______
Have you achieved the target of $4000 Net Profit?
Was it easier?
What is still the problem?
Simulator Results - Run # 2
Have you improved the performance of the system?
Copyright © Goldratt Schools, 2004
• We must SUBORDINATE the release of work into the system to support our schedule for Blue and our delivery schedule for Product A
What is the meaning of SUBORDINATE ?
3. SUBORDINATE everything to the above decision(s)
Copyright © Goldratt Schools, 2004
A40
D50
F40
B325
E515
A65
C65
E35
F510
F30
WIP
RM
• Can we release all work in the first hour?• Do we want to release all work in the first hour?
Total to bereleased
• Calculate the net requirements (“Gross to net”)
Demand
Release of the work into the system
Copyright © Goldratt Schools, 2004
Release of the work into the system
We need to “choke” the release!
The material release should be directly connected to the drums – the shipping schedule and the blue machine schedule.
• This also helps decrease the inventory level.• Less inventory = Shorter MLT
Copyright © Goldratt Schools, 2004
The Buffer
timeDDMaterial Release
Buffer
MLT
Copyright © Goldratt Schools, 2004
Detailed schedule for the Blue resource
3. SUBORDINATE everything to the above decision(s)
Quantity
Blue -Task
Copyright © Goldratt Schools, 2004
Schedule to ensure 100% On time for Product “A”
3. SUBORDINATE everything to the above decision(s)
Quantity
Copyright © Goldratt Schools, 2004
• Step 1 - IDENTIFY -
• Blue - Capacity Constrained Resource
• Demand for Products - relates to Product A type
• Step 2 - EXPLOIT - DRUM
• Blue resource schedule
• Schedule Product A - Green A5 task
• Step 3 - SUBORDINATE -
• Work Release according to our schedules
• ROPE and BUFFER
Run #3 - Summary of Preparation
Copyright © Goldratt Schools, 2004
Simulator 850 Results - Run #3FINANCIAL STATEMENT UTILISATION OF RESOURCES
Net Profit: % of: Break Prod Set-up
Cash at end of week: Blue ----
Return On Investment: Green ----
Throughput: Cyan ----
(Sales) Red ---- ---- ----
Inventory - RM value: Magenta
Inventory - $ days: Brown
Operating Expenses: 11,000
ORDER FULFILMENT
Product Quantity Committed Quantity Delivered On time - %
A 40
D 52
F 40
TOTAL
Copyright © Goldratt Schools, 2004
Recall your own decision making process:
What triggered your decision for new task assignments?
What was your rule for assigning a new task?
The “Paradise Plant”
How can we make it easier for the manager?
Copyright © Goldratt Schools, 2004
• The “Efficiency Syndrome” is alive and kicking in organisations
• For years, efficiencies are hammered into the people - always being busy has become the work ethic
• What is the effect of this on the flow?
• How should we work instead?
The “Road Runner” Work Ethic
3. SUBORDINATE everything to the above decision(s)
Copyright © Goldratt Schools, 2004
Property of AOL-Time Warner
Beep! Beep! BeepBeep!!
The Road Runner
Or - The “Relay Runner” Work Ethic
Copyright © Goldratt Schools, 2004
Under the self assignment mode -
When they have finished their current task assignment, resources will check for work availability and assign themselves accordingly. They will also assign themselves if the previous task in the process is working or setting-up.
Yes, but…Are you happy with this decision?Is there any risk of allowing the resources of system 850 to assign themselves?
Solution: The resources that are at a split point in the process do not self assign. Self assignment will be performed only by resources that cannot make an irreversible mistake.
“Road Runner” - Self-assignment
Copyright © Goldratt Schools, 2004
Once you start the simulator - go to your resources and instruct them to work in a self-assignment mode by clicking on the Auto icon.
Do not self-assign for common parts! - do this by clicking on the Restricted button
Self-assignDo not Self-assign(Split point)
“Road Runner” - Own assignment
Copyright © Goldratt Schools, 2004
• Step 1 - IDENTIFY -
• Blue - Capacity Constrained Resource
• Demand for Products - relates to Product A type
• Step 2 - EXPLOIT - DRUM
• Blue resource schedule
• Schedule Product A - Green A5 task
• Step 3 - SUBORDINATE -
• Work Release according to our schedules
• “Road Runner” Work Ethic - Self assignment
Run #4 - Summary of Preparation
Copyright © Goldratt Schools, 2004
• Re-start the simulator
• Click params.850
• You should see the Paradise System on the screen
• Review the responsibilities of each team member for the execution of the schedules
• Follow your decisions and schedules - and use Auto-activate
• Click ‘Freeze’ icon to restart the simulator
• Look ahead - what is the next thing on your schedules, can it be done?
The Paradise Plant - Run #4
Copyright © Goldratt Schools, 2004
Simulator 850 Results - Run #4
FINANCIAL STATEMENT UTILISATION OF RESOURCES
Net Profit: % of: Break Prod Set-up
Cash at end of week: Blue ----
Return On Investment: Green ----
Throughput: Cyan ----
(Sales) Red ---- ---- ----
Inventory - RM value: Magenta
Inventory - $ days: Brown
Operating Expenses: 11,000
ORDER FULFILMENT
Product Quantity Committed Quantity Delivered On time - %
A 40
D 52
F 40
TOTAL
Copyright © Goldratt Schools, 2004
Delegation
Discuss the implication of TOC delegation for:
Material Release on:• Material managers• Store control managers
Auto-activation on: • Machine Operators• Charge-hands • Supervisors • Production managers Machine Operator
Charge Hand
Supervisor
Production Manager
Copyright © Goldratt Schools, 2004
TOC Solutions
An Injection- a new facet that is introduced (injected) into the existing reality. The Injection eliminates a major cause for the conflict that underlies the core problem.
It is called an injection because once it ceases to exist, the system will rapidly revert back to the unsatifactory situation of the present. Therefore, there is a constant need to secure it’s existence.
It is called a breakthrough idea because so far it has not existed in the system under study.
Copyright © Goldratt Schools, 2004
List for Planning (Partial)
The Drum Injection
The Material Release Injection
The Buffer Size Injection
The“Road Runner” Injection
Partial list of injections – summary so far
Copyright © Goldratt Schools, 2004
Buffer Size
How to determine the Buffer Size
The Initial Value – We fix the shipping buffer to be the existing Manufacturing Lead Time (MLT) : the time that is used by production control to determine the material release for a customer order.
Later on – We upgrade the buffer size according to the behaviour of the buffer as per Buffer Management (will be discussed later on in the programme).
Copyright © Goldratt Schools, 2004
Good job
Don’t delegateSecure short
term performance
Focus on the Future (L/T)
Delegate
Delegation Cloud – A Manager’s DilemmaYes, but…
Copyright © Goldratt Schools, 2004
Injection : Delegation is done without losing control and with increasing performance.
Rule number 1 of management:Be paranoid!
Action: develop a safety net.Make sure you detect problems before they become disasters.
This is the Buffer Management.
Constructing a solution
What to Change to?
Copyright © Goldratt Schools, 2004
Zone I - The last zone before the Due Date, needed for expediting (Panic).
The buffer is divided into threenearly equal time “Zones”:
Buffer Management
Zone III - The first time Zone after material release. Is expected to be used for regular flow from the gating operation to its destination. [In our case the destination is the shipping area]
Zone II - The middle time zone. Used in order to track the missing orders and find the problems causing blockages to the flow.
Copyright © Goldratt Schools, 2004
MaterialRelease Customer Due Date (CDD)
time
Past DueOrdersZone IZone IIZone III
Flow Track Expedite(panic)
The Time Zones (per order)
Copyright © Goldratt Schools, 2004
Buffer management in our case, is the process of monitoring the production progress through checking the status of order completion.
We go to the shipping area, and record all the orders that have been completed - ready to be shipped.
Any order which is not physically present in the shipping area, or any order which is incomplete - is declared as missing.
In the Buffer Management terminology it is called - “A Hole in the Buffer”.
What is Buffer Management
Copyright © Goldratt Schools, 2004
The reaction to a hole differs from zone to zone:
Zone I - Expedite. You know what to do.
Zone II - Is used to improve the performance and to prevent things going wrong. We therefore, focus on this zone.
Zone III - We do nothing. The material is not supposed to be in the shipping area that quickly.
What is Buffer Management
Copyright © Goldratt Schools, 2004
Analogy:• Think about check-in to a flight.
• Every passenger who has checked in, and is sitting at the gate is already in the shipping area.
• Any person who is not present at the departure gate at the moment of the “buffer check” is a hole in the buffer.
• The flight has a market DD - the time it is scheduled to take off.
• The flight information system helps the passengers to identify which time zone they are at any given moment, like: check-in, gate open boarding, last call, closed etc.
• The visibility helps every passenger to decide what to do.
What is Buffer Management
Copyright © Goldratt Schools, 2004
The buffer monitoring system in plant 850 works like the airport system.The buffer manager looks one buffer time into the future.
Therefore, on the screen we will find all the orders needed to be completed within the next buffer time hours.
If we take, for example, buffer time = 12 hours, we have a 12 hours visibility on the screen.
Buffer Monitoring in Plant 850
Copyright © Goldratt Schools, 2004
Simulator 850 – Run # 5
We will strive to produce 40 units in total of each of the products: A, D and F. We will produce according to a shipping schedule of 8 units per day, in order to get an even production flow (no hockey-stick). Material will be released in accordance with the shipping schedule. Machines will be auto-activated. There will be a 12 hour shipping buffer that we will monitor through the Buffer Management. We will act in accordance to the Buffer Management rules:Green= Flow, Amber=Track and Plan, Red=Execute plan and expedite.
Copyright © Goldratt Schools, 2004
Simulator 850 – Run # 5Instructions:
Restart the simulation. Press “Schedule” and then “Open window”. Press “Free Product Timing”.
• Enter equal spread of 5 for products A and F
• Enter quantity and hour for product D: 8 units at hours 8, 16, 24, 32 and 40.
• Press “OK”.
Press “Show Shipping Timing” to ensure 5 batches of 8 units.
Copyright © Goldratt Schools, 2004
Simulator 850 – Run # 5Instructions:
Set a shipping buffer of 12 and tick the box marked “Schedule common part operation”. Ensure Auto-activation box is ticked.
Click “OK” to exit schedule screen and press the “BM” icon on the top bar. To start the simulator click on the “Freeze” icon.
Copyright © Goldratt Schools, 2004
Tracking Sheet- Run #5Product A Product D Product F
Planned Total
Actual Total
Planned Total
Actual Total
Planned Total
Actual Total
Day 1 8 8 8
Day 2 8 8 8
Day 3 8 8 8
Day 4 8 8 8
Day 5 8 8 8
8
16
24
32
40
8
16
24
32
40
Buffer Monitoring in Plant 850
8
16
24
32
40
T
Copyright © Goldratt Schools, 2004
Simulator 850 Results - Run #5
FINANCIAL STATEMENT UTILISATION OF RESOURCES
Net Profit: % of: Break Prod Set-up
Cash at end of week: Blue ----
Return On Investment: Green ----
Throughput: Cyan ----
(Sales) Red ---- ---- ----
Inventory - RM value: Magenta
Inventory - $ days: Brown
Operating Expenses: 11,000
ORDER FULFILMENT
Product Quantity Committed Quantity Delivered On time - %
A 40
D 50
F 40
TOTAL
Copyright © Goldratt Schools, 2004
Net Profit: from ______ to ______
On Time %: from: ______ to ______
Simulator Results - Run # 5
Have you improved the performance of the system?
Copyright © Goldratt Schools, 2004
To What To To What To Change?Change?
What To Change?What To Change?
How To Cause How To Cause The Change?The Change?
System Improvement
The Three Key Questions
The way we plan the use of our resources and the supervision of the execution
We plan, schedule and supervise the use of our resources systematically, using the 5 Steps of Focusing
• We learn how to customise the ideas to our environment• We educate our people and support them with appropriate tools and help
Copyright © Goldratt Schools, 2004
There are in general four different types of production environments:
V.A.T.I. Their names were derived from looking at the relative
shape of the workflow from raw material to end product. The classification of types enables experts to quickly analyze an environment for sources of problems and identify needed details of the solution.
Production Environments
Copyright © Goldratt Schools, 2004
Market Demand
Raw MaterialB
Operation B120 units/hr
Operation A223 units/hr
Operation A423 units/hr
Product A125 Units
Operation B410 units/hr
Operation C218 units/hr
Operation C423 units/hr
Product C150 Units
Product B125 Units
Numerous end products are produced from relatively few raw materials, with few integrations and many divergent points, with many common parts
V Environment
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Relatively few end products are produced from a larger quantity of raw materials, many integration points, some of common parts.
Market Demand
Product B
Operation B620 units/hr
Operation C423 units/hr
Operation C223 units/hr
Raw MaterialC
Operation B210 units/hr
Operation A418 units/hr
Operation A223 units/hr
Raw Material A
Raw Material B
A Environment
Copyright © Goldratt Schools, 2004
The number of end products and number of subparts is exponentially large in comparison to its raw materials.
Assembly B620 units/hr
Assembly C423 units/hr
Operation C223 units/hr
Raw MaterialC
Assembly A418 units/hr
Operation A223 units/hr
Raw Material A
Assembly B438 units/hr
Assembly C615 units/hr
Assembly A620 units/hr
Product R45 Units
Product S 50 Units
Product T45 Units
Product U15 Units
Product V23 Units
Market Demand
T Environment
Copyright © Goldratt Schools, 2004
A few end products are produced by the same resources in the same sequence, one product type at a time.
Due to piping, mechanical connections or Kanbans, the statistical fluctuations in one resource usually stops the whole system in short order.
Raw Material X
Operation A120 units/hr
Operation A223 units/hr
Operation A423 units/hr
Product X125 Units
Product Y125 Units
Raw Material Y
or
or
Operation A623 units/hr
Dependingon the raw material,this system can either produce X’s or Y’s
I Environment
Copyright © Goldratt Schools, 2004
You are now being divided into up to 4 groups : V,A,T and I
Group V – simulation 60Group A – simulation 30Group T – simulation 300Group I – simulation 950Each group will have 2 runs on the simulations :
Run #1 – Manual runRun #2 – The implementation plan
V.A.T.I. Simulations
Copyright © Goldratt Schools, 2004
Instructions for Run #1 :
• In the Goldratt Simulator, Click on the “open session” icon • Select PARAMS. 60 and click “open”.• Take 10 minutes to plan• Press “enter” and start working
V-team : Simulation 60 V-team
“Open Session” icon.
Copyright © Goldratt Schools, 2004
Simulator # 60
B
C
R
W
SU Resources
240
60
120
Time: Pace:Week:
Cash: 4000
Next
FG
H
Length in Weeks: 2 Weekly Expenses: 8,000
13
5
A B C D E F
1
8
3
4
2
5
6
7
9
G
£100
6
60
B
10 15 5 15 10 20 4
7 5 3 34 5
30 25 15 30 45
15 15 20
10 10
£100
8
Raw Material Cost
£240 £250 £230 £180 £150 £250 £300 £280
V-team
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
A
B
C
D
13
10
15
5
Run #1 ResultsV-team
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
Total
E
F
G
H
15
10
20
4
Continuation…Run #1 resultsV-team
Copyright © Goldratt Schools, 2004
Now we will use the implementation plan that we developed earlier today.
The injections :
1. Drum 2. Buffer3. Material release (Rope)4. “Road runner” ethics
We will now run the simulation with a Dispatch schedule,Shipping Buffer and Auto-Activation.
V-team : Simulation 60 V-team
Copyright © Goldratt Schools, 2004
Instructions for Run #2 :
• Restart the simulation by clicking on “Open Session” icon (or through “file” and then “Open”)• Select PARAMS. 60 and click “Open”
V-team : Simulation 60 V-team
“Open Session” icon.
Copyright © Goldratt Schools, 2004
V-team : Simulation 60 V-team
Instructions for Run #2 :
• To implement the batches – click on “Schedule” and then select “Open Window”.• From the Schedule window, select “Free Product Timing”.
Copyright © Goldratt Schools, 2004
V-team : Simulation 60 V-team
Instructions for Run #2 :
• Enter 5 as “Number for Spread” for the A product and click on “Equal spread”.
• Repeat the process for all the products and click on “OK”
Copyright © Goldratt Schools, 2004
V-team : Simulation 60 V-team
Instructions for Run #2 :
• Enter “12” into the “Shipping Buffer”. • Ensure the bottom box is clicked, for Auto-activation of non-constraints. • Click “OK” to return to the simulation.
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
13
10
15
5
A
B
C
D
Run #2 ResultsV-team
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
Total
E
F
G
H
15
10
20
4
Continuation…Run #2 resultsV-team
Copyright © Goldratt Schools, 2004
Run #2 results :
N.P. From ________(in run #1) to __________
Can you see the improvement ?
Did you have to intervene a lot ?
Was it easier ?
V-team : Simulation 60 V-team
Copyright © Goldratt Schools, 2004
A-team : Simulation 30 A-team
Instructions for Run #1 :
• In the Goldratt Simulator, Click on the “open session” icon • Select PARAMS. 30 • Take 10 minutes to plan• Press “enter” and start working
Copyright © Goldratt Schools, 2004
Simulator # 30
Length in weeks: 2 Weekly Expenses: 17,000
A B C D E F
£55
B
G
C
M
W 1
8
4
2
5
6
7
9
SU Resources
10
60
120
Time: Pace:Week:
Cash: 2500
M
£45FG
G H
6
58
8
30
5
7
12
60
3
60
7
R30
10
£10 £15 £10 £15 £10Raw Material Cost
9
2
3
W
60
3
546
6
40
6
8
6
6
90
1
5
9
£60 £60
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
A
C
E
F
60
90
60
30
Run #1 ResultsA-team
Copyright © Goldratt Schools, 2004
Now we will use the implementation plan that we developed earlier today.
The injections :
1. Drum 2. Buffer3. Material release (Rope)4. “Road runner” ethics
We will now run the simulation with a Dispatch schedule,Shipping Buffer and Auto-Activation.
A-team : Simulation 30 A-team
Copyright © Goldratt Schools, 2004
A-team : Simulation 30 A-team
“Open Session” icon.
Instructions for Run #2 :
• Restart the simulation by clicking on “Open Session” icon (or through “file” and then “Open”)• Select PARAMS. 30 and click “Open”
Copyright © Goldratt Schools, 2004
A-team : Simulation 30 A-team
Instructions for Run #2 :
• To implement the batches – click on “Schedule” and then select “Open Window”.• From the Schedule window, select “Free Product Timing”.
Copyright © Goldratt Schools, 2004
A-team : Simulation 30 A-team
Instructions for Run #2 :
• Enter 5 as “Number for Spread” for the A product and click on “Equal spread”.
• Repeat the process for all the products and click on “OK”
Copyright © Goldratt Schools, 2004
A-team : Simulation 30 A-team
Instructions for Run #2 :
• Enter “12” into the “Shipping Buffer”. • Ensure the bottom box is clicked, for Auto-activation of non-constraints. • Click “OK” to return to the simulation.
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
A
C
E
F
60
90
60
30
Run #2 ResultsA-team
Copyright © Goldratt Schools, 2004
Run #2 results :
N.P. From ________(in run #1) to __________
Can you see the improvement ?
Did you have to intervene a lot ?
Was it easier ?
A-team : Simulation 30 A-team
Copyright © Goldratt Schools, 2004
T-team : Simulation 300 T-team
Instructions for Run #1 :
• In the Goldratt Simulator, Click on the “open session” icon • Select PARAMS. 300 • Take 10 minutes to plan• Press “enter” and start working
Copyright © Goldratt Schools, 2004
Simulator # 300
Length in weeks: 2 Weekly Expenses: 20,000
£75£420 300 £80320 £310
A B C D E F
£80
B
C
M
W 1
8
4
5
6
7SU Resources
15
5
Time: Pace:Week:
Cash: 4500
C
M
FG
G H
2
3
3
24
100
3
3
R
£18 £12 £5 £15 £16
Raw Material Cost
9
2
3
W
RR
15 M
W
BB
2
2
2
1
2
1
30
10
10 7 4
20
35
50
4
40
30
95
5
16
42
50
2
20
30
£15
£90
3
2
1
2 2
2
30
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
A
B
C
D
100
20
50
40
Run #1 ResultsT-team
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
Total
E
F
G
H
95
16
50
20
Continuation…Run #1 resultsT-team
Copyright © Goldratt Schools, 2004
Now we will use the implementation plan that we developed earlier today.
The injections :
1. Drum 2. Buffer3. Material release (Rope)4. “Road runner” ethics
We will now run the simulation with a Dispatch schedule,Shipping Buffer and Auto-Activation.
T-team : Simulation 300 T-team
Copyright © Goldratt Schools, 2004
T-team : Simulation 300 T-team
“Open Session” icon.
Instructions for Run #2 :
• Restart the simulation by clicking on “Open Session” icon (or through “file” and then “Open”)• Select PARAMS. 300 and click “Open”
Copyright © Goldratt Schools, 2004
T-team : Simulation 300 T-team
Instructions for Run #2 :
• To implement the batches – click on “Schedule” and then select “Open Window”.• From the Schedule window, select “Free Product Timing”.
Copyright © Goldratt Schools, 2004
T-team : Simulation 300 T-team
Instructions for Run #2 :
• Enter 5 as “Number for Spread” for the A product and click on “Equal spread”.
• Repeat the process for all the products and click on “OK”
Copyright © Goldratt Schools, 2004
T-team : Simulation 300 T-team
Instructions for Run #2 :
• Enter “12” into the “Shipping Buffer”. • Ensure the bottom box is clicked, for Auto-activation of non-constraints. • Click “OK” to return to the simulation.
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
A
B
C
D
100
20
50
40
Run #2 ResultsT-team
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
Total
E
F
G
H
95
16
50
20
Continuation…Run #2 resultsT-team
Copyright © Goldratt Schools, 2004
Run #2 results :
N.P. From ________(in run #1) to __________
Can you see the improvement ?
Did you have to intervene a lot ?
Was it easier ?
T-team : Simulation 300 T-team
Copyright © Goldratt Schools, 2004
I-team : Simulation 950I-team
Instructions for Run #1 :
• In the Goldratt Simulator, Click on the “open session” icon • Select PARAMS. 950 • Take 10 minutes to plan• Press “enter” and start working
Copyright © Goldratt Schools, 2004
Simulator # 950
B C D EA
9
8
7
6
5
4
3
2
1
£30
100
£25Raw Material Cost
Time: 00:00 Pace: 1
Week: 1 Day:1
SU Resources Next
B
M
C
G4
16
Weekly Expenses: £10000
Cash: £5000
B B B
R
G20
£500
R26
C7
B99
G20
R27
C7
B99 G27
M40
40
G30
M40
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
E 100
Run #1 ResultsI-team
Copyright © Goldratt Schools, 2004
Now we will use the implementation plan that we developed earlier today.
The injections :
1. Drum 2. Buffer3. Material release (Rope)4. “Road runner” ethics
We will now run the simulation with a Dispatch schedule,Shipping Buffer and Auto-Activation.
I-team : Simulation 950I-team
Copyright © Goldratt Schools, 2004
I-team : Simulation 950I-team
“Open Session” icon.
Instructions for Run #2 :
• Restart the simulation by clicking on “Open Session” icon (or through “file” and then “Open”)• Select PARAMS. 950 and click “Open”
Copyright © Goldratt Schools, 2004
I-team : Simulation 950 I-team
Instructions for Run #2 :
• To implement the batches – click on “Schedule” and then select “Open Window”.• From the Schedule window, select “Free Product Timing”.
Copyright © Goldratt Schools, 2004
I-team : Simulation 950I-team
Instructions for Run #2 :
• Enter 5 as “Number for Spread” for the A product and click on “Equal spread”.
• Repeat the process for all the products and click on “OK”
Copyright © Goldratt Schools, 2004
I-team : Simulation 950 I-team
Instructions for Run #2 :
• Enter “24” into the “Shipping Buffer”. • Ensure the bottom box is clicked, for Auto-activation of non-constraints. • Click “OK” to return to the simulation.
Copyright © Goldratt Schools, 2004
Product Req. ShippedDDP PerformanceShipped/Req. %
Not Shipped
T perUnit
Lost T**
** Lost T = (Units not shipped) x (T per unit)
E 100
Run #2 ResultsI-team
Copyright © Goldratt Schools, 2004
Run #2 results :
N.P. From ________(in run #1) to __________
Can you see the improvement ?
Did you have to intervene a lot ?
Was it easier ?
I-team : Simulation 950I-team
Copyright © Goldratt Schools, 2004
Drum (Dispatch schedule, Number of batches)
Start the implementationof the injections
RoadRunner
Material
Release
End ofimplementation
Drum Buffer Rope
Buffer Size
Injection Map
Copyright © Goldratt Schools, 2004
Reservations – Yes, but….
The flow type considerations have an impact on the implementation kit.
These considerations can be due to the specific characteristic of a plant.
These considerations can also be due to the product that the company manufactures or the market they operate in.
When implementing, we must take these aspects into consideration.
Copyright © Goldratt Schools, 2004
Material Release.
Gating common parts.
Rope
Shipping Buffer.
Dispatch BufferBuffer
The drum is in the market.Drum
Paradigm ShiftWhat exists now
What to change to
DBR Implementation Check
Copyright © Goldratt Schools, 2004
Early release is damaging. Idle time is opportunity time to help speed-up the flow.
Material Release.
Possibly Gate control.
•No early material release.
•Gating
•Road Runner Ethic
Rope
Buffer is an investment, that deserves a good return on investment (ROI).
Dispatch buffer exists (Either Prod. control or customer service). Shipping Buffer =MLT
Buffer time is for protection and needs to be managed!
Buffer
“We take our commitment seriously!”.
Local decision making is based on DDP.
Shipping schedule, Promised date to the customer
Company commits to shipping on time. Production commits to finishing according to the internal schedule (PDD)
Drum
Paradigm ShiftWhat exists now
What to change to
DBR Implementation CheckExample:
Copyright © Goldratt Schools, 2004
Shipping Zone0,I,II
Shipping Buffer Past-Due
Dispatch Buffer Management
ParadigmWhat exists nowTOC Concept: What to change to
Buffer Management Implementation Check
Copyright © Goldratt Schools, 2004
Look Ahead! Change of mind set to how can we help.
Non-existent Analysis of the holes in the bufferPlanning of corrective actions
Shipping Zone0,I,II
No blame, mind set is now how can we help.
Production meeting (daily), Expediting, people bring explanations to cover their back.
Short BM meetings to discuss what to do, getting commitments when an order will be due
Shipping Buffer Past-Due
“You and I against the problem”
Coordination meeting between production, production control, customer service (with continuous fighting)
Buffer Management Meetings which are focused to sort out difficulties and prevent new ones.
Dispatch Buffer Management
Paradigm Shift
What exists nowWhat to change to
TOC Concept
Buffer Management Implementation CheckExample:
Copyright © Goldratt Schools, 2004
Holes in Zone 1 - Expediting
Example for actions taken when in Zone 1:
• Add short term capacity: • Over time• Offload to another machine• Subcontracting• Stop “stealing” processes• Move resources to work on material needed for the holes
Take whatever action is necessary to prevent late arrival to the drum and later analyse the reason for
the hole in Zone 1 (fire-fighting TOC process).
Copyright © Goldratt Schools, 2004
Holes in Zone 2 - Analysing
Example for actions taken when in Zone 2:
• Check if there is a capacity constraint• Check if there is a material constraint• Check whether there is a procedure that causes the hole. • Is there a quality problem? Search for a defective process. • Assess the impact of the situation. Then, take action to expedite if there is a high risk of entering Zone 1
While doing analysis in Zone 2 we use the TOC Thinking Processes for problem analysis.
Copyright © Goldratt Schools, 2004
The Possible Negative Ramification: The addition of the buffers might enlarge our Quoted Lead Time -QLT
Example: Product F from SIM 850After implementing the solution:
What happens to the MLT? What happens to the QLT? What happens to the WIP?
G15
C12
M20
B14
M7
C10
** The Letter and number signify the machine colour and the number of minutes needed to process one unit
Demand: 40
How to Deal with Holes in the Buffer
Copyright © Goldratt Schools, 2004
The addition of the buffers might enlarge our QLT
In order to avoid the enlarged QLT, due to the added buffers, we must ensure that:
QLT › Σ Buffers
(The Quoted Lead Time is larger than the sum of the buffers)
The only way to determine whether we have calculated the right size buffer is to implement Buffer Management. By doing so, we will be able to determine if we should enlarge the buffer or decrease it.
Possible Negative Ramification
Copyright © Goldratt Schools, 2004
In a V-Plant, holes in the buffer can be caused due to “stealing” of material at split point in the process.
0 20
Demand: 10 Demand: 10Example: At the split point, the material should have been divided between the routes. Instead, the right route “stole” the material from the left route. This causes a hole in the buffer for the product in the left route.
Holes in Zone 1 and Zone 2 – Group V
Copyright © Goldratt Schools, 2004
Zone 2 – Analysis: In order to prevent this from happening again, we need to check the PMBs that exist.
PMB: Policy or Procedure
Measurements
Behaviour
Zone 1 – Expediting:We need to determine whose responsibility it is to deal with the problem and what can be done now to improve the situation. There are several options such as:• Replenishing – releasing a new batch or• Enlarging a release batch or • Doing nothing! (waiting for the next rescheduling)
Holes in Zone 1 and Zone 2 – Group V
Copyright © Goldratt Schools, 2004
In an A-Plant, holes in the buffer can be caused due to missing components for assembly.
Example: Most of the components that are required for the assembly are ready, except for one. The missing component has been delayed. The delay might be caused due to:
• A constraint• Capacity (resource)• Quality (scrap)• Machine breakdown• Machine set-up
X
Kitting – checking whether all the components are at the assembly point..
Holes in Zone 1 and Zone 2 – Group A
Copyright © Goldratt Schools, 2004
Example:
There is a greater chance that it will arrive on time.
Regulation of the flow and more predictability
Positive
Diminishes the position of the supervisor.
The supervisor covers during break times
Add capacity (no breaks on the machine) Vs. Not add capacity
More set-ups.
Complicated to implement
Secondary Drum
Work on this job Vs. work on another job
Constraint Resource
(CCR)
Negative Implications
The potential solution
The conflict
behind it
The Cause
Holes in Zone 1 and Zone 2 – Group A
Copyright © Goldratt Schools, 2004
In a T-Plant, holes in the buffer can be caused due to missing components for assembly or due to material being “stolen” in divergent points in the process (“T” has the characteristics of both “A” and “V” plants). In a T-plant there is usually no bottleneck
Missing component
Missing sub-assembly
Stolen Material
Holes in Zone 1 and Zone 2 – Group T
Copyright © Goldratt Schools, 2004
Possible solutions to the T-Plant holes in the buffer:
• Gating control – No auto activation. • Releasing material with a specific destination (end-product).• Routing cards• Inserting a buffer – Assembly or final assembly buffer.
Holes in Zone 1 and Zone 2 – Group T
Copyright © Goldratt Schools, 2004
Characteristics of I-Plants:
• Long Lead Time• Many operations• Several cycles• Several visits to the CT• Process time is significant• Excellent shop-floor tracking
Holes in Zone 1 and Zone 2 – Group I
Copyright © Goldratt Schools, 2004
• UDE – Undesirable Effect• Constraint • Injection• Drum• Rope • Road Runner Work Ethic• Buffer• CDD – Customer Due Date• Buffer Management• VATI
Recap Language